97 – Knowledge Management in the Department of Defense

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6 Νοε 2013 (πριν από 3 χρόνια και 11 μήνες)

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Knowledge Management

in the
DoD

Many Approaches to a Common Imperative

Presenters


David
Hoopengardner

DFAS Knowledge Manager


JoAnn

Hague

OD &
Knowledge Management, AFMC

WHAT DO WE MEAN BY “KM”?

Knowledge & Knowledge Management Definitions

Knowledge Definitions

What is Knowledge?

I
nformation from multiple domains that has been
synthesized, through inference or deduction, into meaning
or understanding that was not previously known.


-

Air Force Policy Directive 33
-
3


Knowledge (’

-
lij
), n.

The fact or condition of knowing something with familiarity
gained through experience or association.

-

Merriam
-
Webster Online Dictionary

Knowledge Management Definition

What is Knowledge Management (KM)?

T
he capturing, organizing, and storing of knowledge and
experiences of individual workers and groups within an
organization and making this information available to others
in the organization.

-

Air Force Policy Directive 33
-
3

Knowledge Management (KM)

KM comprises a range of practices used by organizations to
identify, create, represent, and distribute knowledge.

-

Wikipedia

WHERE ARE WE NOW?

The Status of KM in the
DoD

KM Imperative: NOW!

Information is power.

T
hat’s absolutely the case on the battlefield today.

A
nd, to stay ahead of our adversaries, we have
had to get better at sharing and coordinating
knowledge


in order to use it effectively



Vice Chief of Staff


Army, General Peter W.
Chiarelli


KM Conference, Washington D.C.


April 28, 2009

KM Imperative: NOW! (Continued)

T
he reality is that most
game
-
changing
decisions are now made by the individual on
the ground.

A
nd many of these decisions are required in
a matter of minutes or hours


not weeks or
months as was the case in past wars.

Vice Chief of Staff


Army, General Peter W.
Chiarelli


KM Conference
, Washington D.C.


April 28, 2009

Presidential Mandate

http://www.WhiteHouse.gov


Mashable

Announces Social Media Policy

http://mashable.com/2010/02/26/military
-
social
-
media/


DoD

Memo: Responsible & Effective

Use of Internet
-
Based Capabilities

DoD

Open Government Plan, April 2010

http://open.dodlive.mil/files/2010/04/DoD
-
Open
-
Gov
-
Plan
-
v1.0
-
2010
-
04
-
07.pdf


Gen. Stanley
McChrystal

http://www.cbsnews.com/stories/2009/09/24/60minutes/main5335445.shtml?tag=contentMain;contentBody


I'
m less worried about leaks than I am about
the people who don't know what we're trying
to do … you know … ignorance. So, I think it's a
trade
-
off, and I think I come down on this side
(sharing) every time …


On the importance of sharing information:

General Stanley
McChrystal

Commander, International Security Assistance Force & Commander, U.S. Forces Afghanistan

September 2009


60 Minutes
interview with David Martin

HOW CAN WE BE
BOTH

OPEN & SECURE?
























Welcome to the World of Non
-
collaborative Collaboration

The DISA Dilemma


I
t took seven months to ramp up for the war in
Iraq. Today, we haven't got seven days often to
prepare for whatever engagement.

W
e don't know what it's going to be


disaster
relief, humanitarian relief in the Swat Valley. Is it
Somali pirates?



John
Garing


DISA Director for Strategic Planning & Information
[Retired May 2010]

Quoted in
DefenseSystems
:
http://www.defensesystems.com/Articles/2009/09/02/DISAs
-
rebalancing
-
act.aspx

DISA Solution: Global information Grid (GIG)

http://www.disa.mil/news/pressresources/factsheets/go.html


DISA Solution: Global information Grid (GIG)

http://www.disa.mil/news/pressresources/factsheets/go.html


GIG OPERATIONS (GO)

… supports the
Joint Task Force


Global
Network Operations in its mission to provide
secure
,
interoperable
, and
reliable

operation of
the Global Information Grid to assure
Global
Decision Superiority.

DISA Solution:
Global Decision Superiority

DISA: Net
-
Centric Enterprise Services

http://www.disa.mil/nces/


DISA: Net
-
Centric Enterprise Services

http://www.disa.mil/nces/


Net
-
Centric Enterprise Services (NCES) enables information sharing by
connecting people and systems that have information with those who
need information.

DO YOU USE DCO? … DC
WHO
?

A Service in the Moment of Need …

DISA: Defense Connect Online (DCO)

https://www.dco.dod.mil/


EACH
DOD

SERVICE OR AGENCY
FINDS ITS OWN KM PATHWAY

No Common Framework for KM …

Enterprise Knowledge Management

https://ekm.nmci.navy.mil/ekm3/default.aspx


Navy Knowledge Online (NKO)

https://wwwa.nko.navy.mil/portal/home/


Army / Defense Knowledge Online

https://www.us.army.mil/


Army Knowledge Online (AKO)

https://www.us.army.mil/



AKO:
CompanyCommand

http://companycommand.army.mil/

Joint Knowledge Online

http://jko.cmil.org


MarineNet

https://www.marinenet.usmc.mil/MarineNet/


MarineNet

https://www.marinenet.usmc.mil/MarineNet/


https://www.my.af.mil


Air Force Portal (Workspaces)

AFKN: FM Knowledge Management

https://afkm.wpafb.af.mil/fmkm

or
https://www.my.af.mil/afknprod/fmkm



AFKN: FM Combat Comptroller

https://afkm.wpafb.af.mil/cc

or
https://www.my.af.mil/afknprod/cc



IS
SHAREPOINT

THE
DOD

SOLUTION?

The Platform of Choice…

Air Force Portal: EIM

One Access Point to the World

EIM


O
NE

A
CCESS

P
OINT

TO

THE

W
ORLD


M
ICROSOFT

O
FFICE

S
HARE
P
OINT

(MOSS)

HOW CAN THE
DOD

USE WEB 2.0
TECHNOLOGIES & REMAIN SECURE?

Web 2.0 … Social Media … & Beyond

DoD

Social Media Sites

http://www.defense.gov/RegisteredSites/SocialMediaSites.aspx


IN 2010, WHAT IS THE STATUS OF
KM IN THE
DOD
?

The Final Word …

The Final Word on KM in the
DoD


(
For Now
)


A wide spectrum of approaches to
KM still exists throughout the
DoD
.


The quest for common access
intensifies … and DISA leads the way.

Network with Us

It’s the KM Thing To Do

JoAnn

Hague

joann.hague@wpafb.af.mil

joann.hague@triunegroup.com


David
Hoopengardner

david.hoopengardner@dfas.mil


ADDITIONAL LINKS & RESOURCES

Continue the KM Journey …

General Sorenson: Apps for the Army

http://socialmedia.defense.gov/


Net Generation
Guide to IT Change

http://socialmedia.defense.gov/index.php/2010/05/13/netgeneration/


Apps.Gov

(CIO
Vivek

Kundra
)

https://apps.gov/cloud/advantage/main/start_page.do


Apps for Democracy

http://www.appsfordemocracy.org/


The Strategic Corporal: Leadership in the Three
-
Block War


http://www.au.af.mil/au/awc/awcgate/usmc/strategic_corporal.htm

2009 Knowledge Management Conference Briefings


http://1105govinfoevents.com/EventDownloads.aspx?Event=KM09

2009 Cloud Computing Summit Briefings


http://1105govinfoevents.com/EventDownloads.aspx?Event=CLC09

Army Knowledge Management Principles


http://1105govinfoevents.com/KM/Conference/Neilson_AKM_Principles_25_JUN_2008[1].pdf

New Media and the Air Force


http://www.af.mil/shared/media/document/AFD
-
090406
-
036.pdf

White House: Technology


http://www.whitehouse.gov/issues/technology/

Secretary of Defense Robert Gates’ Speech at the Army War College


16 Apr 2009


http://www.defenselink.mil/transcripts/transcript.aspx?transcriptid=4404



47

Additional KM Reading