Data Projects officer- JD (23KB) - VSO

wholesalereformΔιαχείριση

7 Νοε 2013 (πριν από 3 χρόνια και 7 μήνες)

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1039223
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2 Reviewed

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Data
Projects Officer

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Head of
Data & Insight

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VSOUK

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To scope, manage and deliver data project work for VSOUK and act as first
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line support for UK Raiser’s
Edge users.


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Business analysis.
Identify the business needs of
internal
stakeholders

and scope projects. Ensure
stakeholder objectives are considered and
met.

Project Management
.

Ensure project outcome
s

delivered to quality required (with specified risks and
benefits), to schedule, within set budgets and scope.
Provide a key co
-
ordination and implementation
role, ensuring project management standards are
followed and
appropriate documentation
raised.

Ris
k Management
.

Anticipate project risks and
issues, communicating them to stakeholders, taking
action to resolve.

Stakeholder management and communications.
Build effective working relationships with
stakeholders, and ensur
e

communications have
appropriate
content and tone. Ensure organisational
communications about project benefits, progress and
outcomes suit audience and are timely.

Raiser’s Edge user support.

Set up new users and
deliver initial training. Identify further training needs
across
organisation and develop a plan to address
these. Act as first
-
line support to deal with issues and
queries from user’s, working with colleagues in IT
and data team to find solutions.

Data quality and integrity.
Maximise the quality and
volume of data gath
ered across the organisation by
developing
guidelines and protocols for users
.
Actively increase the level of confidence in data
quality on the part of the end
-
user. Be responsible
for undertaking regular data checks to ensure
consistent quality.

Data legi
slation
.

Develop guidelines for teams
working with data and communicate these
effectively. Ensure use of consistent data protection
wording on materials across VSOUK.

K
nowledge Management

Be
responsible for the
creation , upkeep, storage and sharing
of
documentation, and for sharing of best practice
.

Other

duties commensurate with the post as
required.


Stakeholders are happy with progress and
outcomes of projects undertaken.


Projects are delivered on time and within
budget. Appropriate documentation is

in place.





Risks are identified and addressed.




Stakeholders are happy with levels and types of
communications received.





New users are set up and trained within 2
weeks of request being received. A training plan
is in place.




Data quality SLAS
are met.







No legal actions are upheld. Users are aware of
guidelines and use correct data protection
wording on materials.



Data and Insight team use robust knowledge
management system.

Working together

Adds value

Proactively enables and encourages team work in
others

Communicating and influencing

Adds Value

Proactively builds constructive relationships
through clear communication and generates
effective discussion and mutual support for plans
and ideas

Managing
knowledge

Strength

Leads initiatives that improve knowledge
management across VSO; develops others’
knowledge management skills

Striving for excellence

Strength

Leads initiatives to improve monitoring, evaluation
and learning; is a role model for continuo
us
learning and improvement.

Managing resources

Adds value

Organises own and others’ work to meet
objectives; clarifies accountability of roles;
allocates budget wisely; seeks ways to generate
and save money.

Managing people


Aware

Requests and follows up

on appropriate support
from others; raises concerns about unco
-
operative
colleagues in an appropriate way.

Developing people

Aware

Gives constructive feedback that helps others
identify and meet development needs.

Leading for the future

Adds Value

Actively promotes VSO’s work and values;
recognises others’ success; generates and
implements new ideas

Thinking strategically

Adds Value

Makes decisions based on a range of internal and
external factors and long
-
term impact; consults
widely across discipl
ines.

Delivering

results

Adds value

Analyses objectives, considers options, plans and
manages appropriately; holds self and team
accountable for achieving goals.

Essential

At least 3 years of experience of
using
Raisers Edge
to at least an intermediate
level

in a multi
-
faceted
organization.

Knowledge and experience of working in
at
least one of
fundraising, volunteer
recruitment
and/or

campaigning
environment
s
.

E
xperience in data manipulatio
n
,
including
interaction with

external data
agencies

and
of
undertaking data quality audits.

Able to demonstrate close attention to detail
and a thoroughness of approach
.

Experience of scoping and managing projects
across a range of stakeholders
.


Demonstrable ability to deliver projects to
time and budget.

Excelle
nt written and verbal communication
skills
together
with an ability to build
relationships with co
lleagues and external
suppliers.

Ability to present complex data and
other
information to a range of users in
informative and easily understood ways
.

Strong organizational
and project
management
skills
.


Desirable

Experience of training users.