Zashim Ahmed - Ning

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5 Νοε 2013 (πριν από 3 χρόνια και 7 μήνες)

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Zashim Ahmed

Phone
-

614
-
377
-
7842

Email
-

pushiamar@gmail.com



OBJECTIVE:

I am one of those rare individuals who have passion for using my skills to make a difference in this
world with solid commitment to high performance, integrity, and customer satisfaction.

I am the certified QA Tester from International Institute of Softwa
re Testing (IIST) with solid
Six

years
of IT experiences with emphasis on
Quality Assurance, Manual Testing, GUI Automation Testing,

System Testing, including Functionality, Performance, Stress, and Regression Testing of Client/Server
and Web based applica
tions using

Test Director,

Quality Center,
QTP,
Load Runner,

Win Runner
.


Status:

US Citizen

Certified Tester
: International Institute for Software Testing (IIST)

SUMMARY OF QUALIFICATIONS:




Over Six

years

of experience in Software Testing including testi
ng of Cl
ient/Server and Web
-
based
applications in Windows and UNIX Environment.



Extensive experience in
testing
A
gile development methodologies

and worked very closely
with demanding developers with
diplomatic and professional attitude
.



Excellent
communication and presentation skills, self
-
starter, quick learner, and fabulous
team player.



Performed both in
Manual
and
Automation

Testing

of
web
-
based, client server,

E
-
Commerce and banking applications.



Extensive experience in
Business Requirements An
alysis
, Manual Testing, Test Automation
and QA methodologies.



Extensive working experience in
Agile/S
crum

in different projects.



Proficient in
Functional, 508 Compliance, Regression, Stress, Boundary, System Integration
(SIT),
User
Acceptance (UAT), Securi
ty, Smoke,
Browser
Compatibility
,
Load, Stress, and
Performance Testing.



Experience in writing and executing automated
Test Scripts
,
Tracking Defects

and interacting
with the development team in correcting the defects.




Assist
off
-
shore Test Leadership in
the creation and/or execution of test plans and test cases
.



Extensive experience in testing reliability of the system using Load Runner
.



Experience in preparing Test Plan/Technical specification/ Strategy.



Strong experience writing
Test plans
and

creating
Test scripts/Test Cases

for applications.



In
-
depth knowledge in the analysis of application’s higher
-
risk aspects, and determining scope
and limitations of tests.



Strong analytical experience of determining
input equivalence classes
,
boundary value
analysi
s
.



Very good experience in writing
SQL scripts

and
VB scripts
.



Have a good knowledge of
Cost
-
Benefit Analysis

and justification of when to
automate
Testing
.



Have used
Quick Test Professional
extensively to automate testing and
Load Runner
for load
testing
.




Extensive experience with
Quality Center

to create
Test cases, update requirements and
report

bugs

into the defect tracking tools.



Extensively used
Microsoft Visual Studio and Microsoft Project

for project management.



Strong experience to work in
Window
s NT/95/98/2000/XP
environment.



Extensive working experience with
off shore

team in various projects.



Strong
oral

and
written

communication

skills and very good
Team Player.


EDUCATION:

BA, New York City College of Technology, New York, NY.

International Institute for Software Testing (IIST)


TECHNICAL EXPERTISE:

Testing

Tool:
Quick Test Professional (QTP), Win Runner and Load Runner

Languages:




HTML, Visual Basic, VB Script, C, C++, Java

Operating System:


Windows NT, Windows Vista, Windows XP and UNIX

Databases:



Oracle, MS SQL Server 2005 and MS Access

Defect Tracking Tool:
Test Director/Quality Center, Rational clea
r Quest

Microsoft Tools:


MS Office, MS Excel, MS Outlook, MS Visio, MS Projects

Source Control Tool:


MS Share Point, Microsoft Visual SourceSafe, Rational Clear Case

Browser:



Internet Explorer, Fire fox, Netscape Navigation


RELEVANT EXPERIENCES
:

State Auto Insurance Companies. Columbus, Ohio

QA Analyst, July 2011
-
Present

Job Responsibilities:




Analyzed
U
se
C
ase
s

and
Business
Specification

D
ocuments (
BSD
)
on the following
functionalities including
Create/
Report a Claim,
Sea
rch Claim,
Check status of Claim
online

by using

Claims Transformation program.



Working

with Software Configuration Management (SCM)

team of
Claim Center
from
Guidewire

which

provides flexible core systems that enable you to deliver insurance the way
system suite spans the entire property/casualty (P/C) insurance lifecycle

underwriting,
policy administration, billing, claims, and reinsurance management.



Communicated defects to developers and log bugs encountered in
Quality Center

during test
execution
phase, create defect tickets, and followed
-
up with appropriate developers until all
issues were resolved.




Performed
functional, negative, regression and smoke tests

on enhancements to the web
application.



Mapped requirements

with Test Cases in
Quality C
enter

and executed them reporting a
pass or fail status.



Exported Test Requirements and Test Cases
from Excel and Word to Quality Center
.



Testing

Agile/Scrum development methodologies

and worked very closely with demanding
developers with diplomatic and pr
ofessional attitude.



Wrote and executed
SQL queries

for validating test results.



Make sure that software releases met functional, consistency, and maintainability
requirements.



Oversaw the finishing point of high quality software deliverables to client as

well as other
inside support organizations.




Managed, Documented and Controlled all the Test Cases, test scripts and test results using
Quality Center

and also in a status update report using MS Excel.




Developed automation script using
Descriptive

progra
mming

and add object to
object
repository.




Maintained and Executed
QTP Script from Quality Center.




Ensured that quality issues are appropriately identified, analyzed, documented, tracked and
resolved in
QTP.



Participated in
Daily standup
, We
ekly QA statu
s meetings

and coordinated with the
Developers and Testers to resolve and close defects.




Created detailed periodic
status

reports

for senior management to keep them posted on the
progress of implementation
.




Interfaced with developers, project managers,
and management in the development
execution and reporting of test automation results.



Allocated priorities to all the test cases, taking into consideration product module priorities.



Updated the
Test Plan

and created test cases for new modules in developme
nt.



Analyzed Business Requirement Specification (
BRS)
, Software Requirement Specification
(
SRS
), and User Requirement Document
(URD
).



Designed and developed a comprehensive testing strategy, test plans, test cases and test
scripts.



Developed

test scenarios from Use case and created solid test cases based on requirements
and
executed

test cases and test scripts using
QC
.


Environments:

QTP
, QC,
VB Script, XML, T
oad, Oracle, Trade Exchange, MS IIS, ASP.NET, web Services,
JAVA,
J2EE, EJB, JSP,

ASP, VB, .NET, Java Script, Web Sphere.


American Commerce Insurance Co.

Cincinnati, Ohio

QA Tester, July 2010
-
June 2011

Job Responsibilities:




Analyzed use case documents and requirements on the following functionalities including
Report a Claim, Check status of Claim online, find drive
-
in appraiser, find preferred
repair shop and find glass shop.



Solve the client's business and technology cha
llenges by utilizing my deep understanding of the
P&C

insurance

industry traditional and interactive channels and ability to apply solutions.



Developed deep relationships within the client organization and build effective cross
-
functional
teams across
diverse stake holder groups including client business and technical organizations.





Analyzed the
user requirements

by interacting with developers and business analysts.



Wrote Test Plan

and
Test Cases

by going through the Design, Functional Requirements a
nd User
(Business) Requirements Documentation.



Performed extensive
Functional, Integration, Regression, Multi
-
User, End
-
to
-
End, User

A
cceptance testing.



Coordinate with developers to resolve issues and fix defects following
Bug Life cycle.



Performed
SQL

queries to do database testing.



Wrote several
SQL

Queries to test and view the data in a database.



Involved in
Batch Process

and
Front End Application

Testing
.



Preformed Regression Testing using
Quick Test Professional (QTP)

and generated scripts for
testi
ng functional, acceptance and limit validations.



Developed
QTP scripts

for Object repository creation and maintenance,
regular expression
,
re
-
usable actions, data table, checkpoints and recovery scenarios
.



Developed and deployed test automation scripts to

do
end to end

performance testing using
Load
Runner.



Performed
Load and Volume testing

by using
Load Runner
.



Developed

test scenarios from Use case and created solid test cases based on requirements and
executed

test cases and test scripts using
QC
.



Maintained
bug tracking tool

to report application bugs and enhancement requests.



Involved in all kinds of
formal as well as non
-
formal meetings

with developers, business
analysts, and release managers for defect/bug fixing.



Participated in
bug triage meet
ing

to provide explanation of problems.



Environments:

QTP
, QC,
VB Script, XML, T
oad, Oracle, Eximbills, Trade Exchange, MS IIS, ASP.NET, web
Services,
JAVA, J2EE, EJB, JSP, ASP, VB, .NET, Java Script, Web Sphere.


Wells Fargo Bank, Charlotte, NC

Software Tester Analyst, July 2009
-
June 2010

Job Responsibilities:




Analyzed
Business Requirement Documents
,
Functional Specification Documents

and User
Requirement Document.



Worked closely with
software developers

and took active role in ensuring that the software
components meet the highest quality standards.



Wrote Test Plans, Test Cases and Test Scripts for Manual and Automated Testing for various
business applications.



Actively participated in all phase of
test
ing life cycle

including documents reviews, maintaining
status reports.



Maintained
Test

Matrix

for the latest test results information.



Ensured that quality issues are appropriately identified, analyzed, documented, tracked and
resolved in
Quality Center.



Involved in Functional testing, System integration testing, hot fix, Regression and User
Acceptance Testing (UAT).



Extensively involved with
LC Issuance
,
Amendment, Negotiation

and
Payment

for different
corporate clients.



Uploading
Purchase Order

(PO) file
s in
Trade Exchange

and used
Eximbills

back office for
issuing LC and Amendment and then performed Negotiation and Payment.



Attended
requirements review meetings

and provided feed back to ensure that the system meets
all primary requirements



Participated
in
defect triage meeting

with developer, PM, QA Manager and teams to provide
explanation of problems.



Mapped requirements

with Test Cases in
Quality Center

and executed them reporting a pass or
fail status.



Exported Test Requirements and Test Cases
from Ex
cel and Word to Quality Center
.



Experience working with off shore team.



Wrote and executed
SQL queries

in
Toad

for validating test results.



Make sure that software releases met functional, consistency, and maintainability requirements.



Managed, Documented and Controlled all the Test Cases, test scripts and test results using
Quality
Center

and also in a status update report using MS Excel.




Developed automation script using
Descriptive

programming

and add object to
object
repository.



Mai
ntained and Executed
QTP Script from Quality Center.



Ensured that quality issues are appropriately identified, analyzed, documented, tracked and
resolved in
QTP.



Participated in
weekly status meetings

and coordinated with the Developers and Testers to reso
lve
and close defects.



Created detailed periodic
status

reports

for senior management to keep them posted on the
progress of implementation
.



Interfaced with developers, project managers, and management in the development execution and
reporting of test au
tomation results.


Environments:

QTP
, QC,
VB Script, XML, T
oad, Oracle, Eximbills, Trade Exchange, MS IIS, ASP.NET, web
Services,
JAVA, J2EE, EJB, JSP, ASP, VB.NET, Java Script, Web Sphere.

.

Kaiser Permanente, Silver Spring, MD

Software Test Engineer,
January 2008
-
June 2009

Job Responsibilities:





Developed
Test Cases

to cover overall quality assurance testing.



Fully involved in analyzing
Business Requirement

Documents and writing Test Plan.



Analyzed the
Test plan,

which detailed the testing scope, strategy, test requirements and
necessary resources.



Involved in Manual testing using
Test Director
to develop

test cases, test scripts
, executing the
script and logging the defects.



Performed
Manual Testing

on different
modules of the application.



Involved in Functional, System, and Functional Integration, Regression and User Acceptance
Testing (UAT) and Access Online applications.



Wrote and executed
SQL queries

in validating test results.



Implemented
Test Direct
or for
running Test sets in batch mode and analyze test results.



Responsible in developing Test Cases with T
est Director

using it as a Test Management Tool.



Used
Scheduler

to schedule scripts run at particular time.



Support the use of Test Director for automation

metrics tracking and test execution.



Customized scripts for error detection and recovery.



Developed test scripts using
Win Runner

for Functionality, Security and Regression Testing.



Used Test Director Tool for implementing Test Scripts and Tracking Defect
s.



Developed and maintained Manual and Win Runner

Automation

Tests

through Test Director.



Created Driver Scripts

in

Test Director

to run the

Sanity
.



Ensured that quality issues are appropriately identified, analyzed, documented, tracked and
resolved in
Tes
t

Director
.



Provided a
weekly project report

that includes
Test Metrics
and

status reports



Participated in
weekly status meetings
, and conducted walkthroughs for team members, and
documented the proceedings.



Participated in meetings with developers to disc
uss enhancements and modifications.



Compared and analyzed
actual to expected results

and
reported all deviations
.

Environments:


Load Runner, Win Runner, Clear Quest, C, C++, Java, Web logic, Windows NT, Tuxedo, UNIX, DB2,
TSL, Java Script, HTML, XML.



US

Department of Energy, Washington DC

Software Tester, July 2006
-
December 2007

Job Responsibilities
:




Analyzed
Business
and

System Requirements
and interacted with users and developers.



Developed system test plans and test scripts based on the user
requirements and design
documents
.



Created test cases including
functional unit test cases, positive, negative
,
boundary cases

and
integration test cases.



Provided support to the development team in identifying real world
use cases

and appropriate
workflow
s.



Used

Test Director

for
Manual
and

Automated Testing

of Client
-
Server and Web based
Applications.



Used
Test Director

to organize and manage all phases of the software testing process, including
planning tests, executing tests, logging bugs, and tracking

defects.



Developed
Test Procedures, Methodologies and Policies

for ensuring a thorough Testing.



Worked in important phases of

Testing Life Cycle like

Smoke Testing, Integration Testing,
Regression Testing, Business Functionality Testing, System Testing,
User Acceptance Testing
(UAT) and Load Testing.



Developed test cases for
Functionality,
Security

and

Regression Testing.



Performed
Backend Testing on SQL server Database

by writing
SQL

statements to ensure the
retrieved data was correct.



Checked the data f
low through the front
-
end and back
-
end, and used SQL queries to extract the
data from the database.



Wrote
SQL, PL/SQL Scripts
under UNIX environment.



Used
Clear Case

for version control of the Automated Scripts.



Developed
Descriptive Programming

and mainta
ined Local and Global Object Repository in
QTP
.



Developed
Custom Functions, Dictionary Objects, Custom Recovery Scenarios,
Driver Script, Startup Script and Utility Functions in QTP
.



Developed scripts for
Data
-
driven

tests using
VB script
.



Used
Virtual
User Generator

to generate
Vu Gen

Scripts for web.



Accurately produced regular test
status reports

to senior management to ensure on
-
time project launch.



Involved in
user acceptance testing

with users along with providing training to
end
-
users

and system t
esters
.



Participated in
weekly team meetings

and defect review calls.


Environments:


Java, J2EE, JSP, Java Script, XML, HTML, DHTML, Test Director, QTP, Web Sphere,

PVCS, SQL, Oracle 9i/8i, UNIX (HP) and Win NT.





American Red Cross, Falls Church, VA

Software Test Engineer
,

July

200
5
-
June

200
6

Job Responsibilities:





Reviewed and analyzed Business Process and user requirements, participated in Verification,
Validation and Acceptance Testing for developed software.



Prepared Test Plans and Test Cases according to requirements.



Ensured that system integration test results are documented and reviewed with business analyst.



Performed Functional, System Integration and Regression Testing, created Test Scenarios from
use

cases and requirements to perform Verification and Validation Testing using QTP and Test
Director.



Performed regression testing using QTP automated test tool throughout all the phases of testing.



Performed Defect Reporting and Tracking using Test Directo
r.



Prepared Time Estimates for new projects to identify project budget.



Designed, developed and maintained automated test scripts for regression testing based on
specific test cases using VB Script.



Identified modules that were impacted by various Change

Requests.



Created progress reports to ensure appropriate test coverage and results.



Coordinated with development engineers to create and review test specifications, test coverage,
defect discovery and resolution.


Environment

:


Test Director, QTP, Visual Basic, SQL Server, ASP.NET, VBScript, VBA, J2EE, HTML, IIS, XML,
COM/DCOM,

C/C++,
JAV
A


Reference:

Available upon request.