Cisco for Small Businesses - Express Data

wartrashyΔίκτυα και Επικοινωνίες

26 Οκτ 2013 (πριν από 3 χρόνια και 1 μήνα)

83 εμφανίσεις

Chris Stewart

Cisco Business Development Manager

15 February 2012


Cisco for Small Businesses


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Why Cisco for Small Business


Unified Communications for Small Business


Quick overview of Switching for Small Business

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Programmes &

Promotions

Partner

Enablement

Comprehensive offering of products,
support programmes resources and tools

Service &


Support

Product

&
Service

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Manageability

Services and Cisco IP

Reliable, Easy to Use

Drivers: Simplicity and Price


Competitive features (firmware updates)


Broad portfolio of choice designed for small
businesses


Easy to Install and manage


Rich functionality at an affordable price

Cisco Small Business Series

Cisco Small Business Support Options

Advanced LAN Switching & Collaboration

Drivers: Scalability, Willing to Invest


Intelligent services (Cisco IOS)


Network
-
level management


Broad range of services


Comprehensive security


Service integration

Cisco

Cisco Support Services (SmartNet)

Wireless

Security

Switching

Routing

Fit for Small
Business

Built for Small
Business

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Fit Small Business

Cisco TAC

Built for Small Business

SB Support Center (Phone)

SB Support Community (Online)

Value of Delivered Service

Cisco Small Business Partner

Rapid Response Service

Cisco Small Business Support Service

Cisco Small Business Partner Design Support

Warranty

Cisco SMARTnet

Cisco Smart Foundation

Cisco
PDI

Help Desk

Warranty

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The “Face” of Small Business Support

Web 2.0 Community


Integrated Cisco, partner

and customer contributions


Real
-
time communication

and collaboration


Insight into customers’
interest

and concerns



I primarily use the Cisco Small

Business Support Community”



Partner


A wise company will use the community as a
resource to improve the product, support, and
documentation

just like you are doing now!”



Customer

www.cisco.com/go/smallbizsupport

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Online Device Emulator:


https://supportforums.cisco.com/community/netpro/small
-
business/onlinedemos?view=overview


300 Series Managed Switches, Wireless Access Points, RV Series Routers,
SA500 Series Security Appliances, UC320, ATAs



Small Business
Unified
Communications

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UC300

UC500

Unified
CMBE

6000

Unified CM

Min
-
Max Users Supported

4
-
24

8
-
138

50
-
1000

50
-
1000+

Appliance

Based

Yes

Yes

No

No

Single Office Solution

X

X

X

X

Distributed Deployment

X

X

X

Total Sites Supported in a Distributed
Deployment

5

2

50+

Centralized Deployment

X

X

Total Sites

Supported in a Central
Deployment

50

50+

Appliance

Based Call Control

X

X

X

X

Optional Survivability

X

X

Optional Clustering

Limited

X

Integrated Voice Mail

X

X

X

Integrated Voice

Gateway

X

X

Integrated

Messaging

X

X

X

X

Tele
-
worker Support

X

X

X

Required Partner Specialization

Registered

Small
Business

Advanced
UC

Advanced
UC

1


Limited survivability is provided with the Cisco
SPA8800

Unified CM Express is targeted primarily to small and medium enterprise branches or to support survivability

Target:

Small business with up to 24
phone users looking for a
basic phone system or
foundational
UC, platform
that includes data integration
(wired and wireless)

Key purchasing criteria is
price and service



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Up to 24 users


Up to 12 PSTN, via SPA 8800



Up to 4 SIP accounts/trunks



Lifeline (FXS


FXO failover)



Local 911 even with SIP


2 USB, back up VM &
C
onfig


Small business Firewall/NAT


Support for SPA300 & SPA500 wired and
wireless phones


Support for SPA8800 Gateway for
additional FXO/FXS Ports


Support for
Mediatrix

ISDN Gateways


Wireless B/G/N Access Point

Wireless Voice LAN

4 FXO/Line ports

(universal config)

1 FXS port for
Phone/fax

Up to 1 Gb WAN
Ethernet;
Remote access

4 Gb LAN ports

Music on Hold

Paging out

Integrated Auto
-
attendant

Internal Voicemail, 12h capacity

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Software Feature Summary


1 to 24 IP Telephones



Up to 4 SIP accounts


Up to 12 PSTN trunks (4 built
-
in)


-

Up to two SPA8800 for FXS & FXO


Mediatrix 4400 for BRI Gateway


SIPv2 Call Control Configuration

-

Key System and PBX mode

-

Day/Night Ring mode


Automated Attendant (2x9 menu)

-

Pre
-
recorded Customizable


Internal Voice Mail

-

Pre
-
recorded Customizable

-

Voice to email notification with audio file


Music on Hold

-

Internal or external

-

Pre
-
recorded
MOH

file


Business Call Control Features

-
Shared Line Call Appearance

-
Call Forwarding (All, Busy, NA)

-
Call Transfer
-

Attended and blind

-
Call Pickup
-

Selective and Group

-
Intercom and paging (5 groups)

-
Do Not Disturb

-
Three Party Conference Calling

-
Call Park and Retrieve

-
Extension status monitoring

-
Call Hunt Groups

-
Direct Inward Dialing


Corporate directory


Embedded configuration utility


Syslog

for SBSC


Localization for ANZ, CAN, HK, UK & US


2.1 add (Europe): AT, DE, E, FR, IE, IT, PT


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Key System Functionality





PBX System Functionality

?



Wireless Voice Network

Extra $



Integrated Voice Mail

Extra $



Integrated Auto Attendant

Extra $



Advanced UC Messaging/Applications



Data Network



Add’l UC Features Downloaded,

No Hardware



Wireless Data Network



Simplified GUI for Setup (60

minutes se
tup)



Price

$
-

$$

$

Typical

Key System

Cisco

UC320

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Enhanced reboot behavior


Scheduled configuration


Class
of Service


Authorization Codes


Cloud
-
based uploading of Auto Attendant prompts
and custom Music on Hold files






Target:

Small business with up to
138 phone users looking for
a more a
dvanced voice / UC,
platform that includes data,
wireless and security.


From your Small Business
Specialized Partner

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Target customer: 8 to 100 users (up to 138 phones)


Fully
-
featured UC system built for small business


Provides a high degree of flexibility and customization


Robust configuration and management tools


Improves your customers’ competitive advantage through:


Lower operational costs


Increased productivity and efficiency


Ability to respond to customers faster


Delivered and supported by Cisco, the trusted leader in networking and
communications


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Deliverables:
www.cisco.com/go/partner/smartdesigns/sbcs


SMART Design for SBCS includes:



Solution overview & bill of materials



Overview presentation



Design guide



Implementation guide



Application Notes:



Adding remote workers



Multi
-
site deployment


Advanced security (with SR520
-
T1
)


Adding Small Business 300 Series switches

Products:

UC540/560

Switches: Sx300

Security:

SR520 or SA500





End
-
points:

SPA300, SPA500, Unified

IP Phones 6900, 7900

Wireless: Cisco AP541N

Cisco Configuration Assistant

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www.cisco.com/go/uc300


www.cisco.com/go/uc500


www.cisco.com/go/ccme


www.cisco.com/go/cmbe6000


www.cisco.com/go/smartdesigns



Small Business
Switches

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Switching Positioning


Enhanced
QoS
, security,
and availability


8
-

to 48
-
port 10/100 and 10
to 52 10/100/1000 models
with
PoE

options


Simplified configuration
and troubleshooting


Designed for small

office wide infrastructure

Cisco 300 Series

Broad portfolio of managed
switches with an optimal mix
of features and performance
at an affordable price

500/500X (NEW)

Feature
-
rich, stackable

switches that support

growing small businesses

at an affordable price


Advanced
QoS
, security
and availability


24

52
-
port models up to
Gigabit Ethernet


POE
and non
-
POE


Next
-
generation Cisco SBTG
Stackable Managed Switches


Managed entire stack as one


10 Gig* and 5 Gig stack
options


Cisco 100
Series
(NEW)

Reliable, easy
-
to
-
use
unmanaged switches that are
ready to work out of the box
and deliver basic connectivity


Basic
QoS
, security,

and availability


Simple, basic web
-
managed interface



24
-

and 48
-
port 10/100 and 18
-

to 50
-
port 10/100/1000 models
with
PoE

options


Cisco 200/200E

Smart switches offer a basic
set of Layer 2 managed switch
features at a lower cost and
with simpler management

Function, Flexibility, Scalability


Price

Performance


Unmanaged Layer
-
2 switches,
5 to 24 port, FE and GE
models


Desktop and rack
-
mount


EEE Support


one of the first!


Ready
-
to
-
use simplicity;

no device management


Zero configuration; zero
customization


No security or VLANs

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One Portfolio: A Spectrum of Choices

Functions

Cisco 300 Series

Managed


Cisco 200 & 200E
Series Smart
Switches

Cisco
®
100 Series

Unmanaged Switches

Cisco 500/500X series
Managed Stackable
Switches

Cost

Catalyst 2960
Series Switches
with LAN Base
and LAN
Lite

Cisco IOS
®

Software

Cisco
SMARTnet
®

Support

PDF, OIP, VIP

VxWorks

Small Business Support

PDF

Reliable


Easy
-
to
-
Use
Switches

Advanced

LAN

Switching

Solution Optimized /
CCA Integrated

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Small Business Switches


Cisco Catalyst

Scalability


Single site
management


Solution capabilities


Cisco IOS Software end
-
to
-
end


Extensive Management


Lifecycle Management

Extensibility


Integrated solutions


Minimal upgrades


Stacking (
SxE
)


Cisco IOS
Software
roadmap


1G and
10G
with
FlexStack

Intelligence


Cisco CCA, CDP and
SmartPorts

(some models)


Energy Efficient


Cisco FindIT


Borderless Networks


Enhanced
Security (Trust Sec)


Smart Operations (Smart Install)


Energy Management (
EnergyWise
)


MediaNet


Enhanced
QoS

for voice
-
aware
features

Support


Limited Lifetime Warranty


Small Business Support Center


Small Business Support Service


Limited Lifetime Warranty


Cisco TAC


SMARTnet

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Functionality

Cost

300 Series

Managed

Catalyst

2960
-
S

LAN Base

Catalyst

2960

Switches

500 Series

Switches

One portfolio

a spectrum of choices

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Catalyst

3750

Catalyst

3560

Fixed Standalone

Fixed Stackable

New

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Power the Phones Using PoE

Zero
-
Touch Deployments


Learns the Voice VLAN from
UC3xx
/
5xx

or
IAD

via CDP/
LLDP


Instruct phones via CDP/
LLDP

on Voice VLAN and QoS parameters to use


Automatically assign Voice VLAN on all relevant ports in the network

Links
between Switches

Links
to UC and IAD

Links
to Phones

Links
to APs


Automatically set
security
levels for
different

types
of
devices with Auto
smartports

Number
of devices, Storm Control,

Port
mode, VLAN, Spanning Tree

Managed by CCA

Cisco UC500 and IP Phone

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Supported
Only
with Cisco 500,
300,
and 200
Switches

Call Control UC or HSB

Switch 1

Instruct phone which
Voice VLAN and
QoS to use

LLDP
-
MED or CDP

4

Recognize phone

CDP/LLDP
-
MED

3

Switch 2

Instruct phone which
Voice VLAN and QoS
to use

LLDP
-
MED or
CDP

9

Recognize phone

CDP/LLDP
-
MED

8

CDP Advertises Voice VLAN 100

1

VLAN 100 created on switch

assigned to port Gi4 and Gi5

2

Gi4

Switch Configures port

Fa1 with optimal parameters

for IP Phone

5

Advertizes Voice VLAN 100 and QoS
parameters via VSDP to switch 2

6

Gi5

VLAN 100 created on switch

assigned to port Gi1 and Fa1

7

Gi1

Fa1

Fa1

Switch Configures port Fa1

with optimal parameters for

IP Phone

10

Working on Patent Application

No
Manual
Config
!
Network Adapts
Automatically To:


Voice VLAN changes


QoS

rule changes

in network


If Voice VLAN on switch 2
not set same as switch 1


If
QoS

on Switch 2 not set
same as switch 1


Even when different call
control devices
advertizing

different

Voice VLANs connected

to the network

True Zero Touch Deployment |
AUTO

Automatic setup

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A way to deploy switches en
-
masse


Uses DHCP Options 66 and 67


Switch automatically loads its
config

from a TFTP Server


LLDP

standards
-
based discovery mechanism similar to CDP


Switch learns devices attached to specific ports


Switch notifies endpoint which Voice VLAN to use,
QoS

parameters

to set, etc


Smartports

pre
-
created macros to speed up deployments


Auto
Smartports

Apply appropriate
Smartports

role to port based on
discovered device


Dynamic creation and propagation of Voice VLAN and
QoS

across

the network


Text
-
based Command Line Interface to ease mass deployment

DHCP

Auto
-
Configuration

LLDP
-
MED + CDP

Auto
Smartports

Network
-
Wide

Auto
Voice VLAN

TextView

CLI

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Product Overview


Next
-
generation Cisco SBTG Stackable Managed Switches


24

52
-
port models up to Gigabit Ethernet


POE and non
-
POE


802.3af

POE and
802.3at

POE+


True stack


configure/troubleshoot/manage stack as a single unit


Green energy
-
efficient technology (
EEE

and others)


Enhanced features including security, IPv6,
VRRP
*, RIP*


10 Gig* and 5 Gig stack options


Network
-
wide Auto Voice deployment with Auto Smartports, CDP/
LLDP
,
and
VSDP

(patent processing)


Limited lifetime warranty w/NBD (where available)


3
-
Year SB Extended Service (available option) through
SBSC

* 500X

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10 Gig Stack interfaces


20 Gig Stack bandwidth


10 Gig device connectivity


Dynamic Routing support


RIPv2

Minimized manual configuration of devices in the network


VRRP


L3 redundancy

Delivers improved availability in L3 network

Redundancy of default gateway servicing hosts on network


802.3at POE (POE+)

High power POE delivering up to 30W to endpoint devices

Backward compatible with 802.3af

Support power
-
hungry
PoE

devices like dual
-
band 802.11n
access points, video
-
based IP phones, PD
-
powered POE switch,
Cameras, office
-
in
-
box, etc





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True Stacking

Yes

Yes

Performance

1Gbps Stacking

5/10Gbps Stacking

PoE

802.3af

Legacy Cisco
PoE
/
802.3af
/802.3at

L3 Routing

Static

Static (500)
/
Dynamic (RIP
)*; VRRP*
(500X)

OnPlus

N/A

Basic

IPv6

IPv6

Gold IPv6
and USGv6

Energy Efficient

No
EEE

Supports
EEE

Additional Gig ports (Gig models)

Standard

4 additional Gig ports

Localization / Globalization

English only

7 languages

GUI, docs,
suppt

Network
-
wide Auto Voice + Auto
Smartports

+ CDP

No

Yes

Text View/CLI
Mgmt

No

Yes

Warranty

Limited Lifetime

Limited Lifetime with NBD

FE Price Range

SFE2000

($328
WPL

ASP)

SFE2010P
($1071)

SF500
-
24

($
372)

SF500
-
48P

($
1299)

GE Price Range

SGE2000
($594)

SGE2010P
($1616
)

SG500
-
28

($633)

SG500
-
52P

($
1728)

SG500X
-
48P

($3500
)

*
SG5xxx

only

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Sx500

5G Resilient Stacking


Low cost stackable switches


Gigabit and 10/100 versions


High power
PoE

(802.3at
»

30W vs. 15W)

SG500X

10G Resilient Stacking


SG500 features with 10G stacking/uplink

SFP+ ports (Gigabit only)


Supports stacking or connections

to server with 10G interfaces



SG500X

adds:

Dynamic Layer 3 switching

10 Gig Interfaces for stacking or Device connectivity

VRRP

Virtual Router Redundancy Protocol (HSRP)

Cisco SF500
-
48P

Cisco SG500X
-
48

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Single IP management


Troubleshoot, configure, and manage
entire stack as single entity

Spanning Tree, Port/VLAN mirror, LAGs,
ACLs,
QoS
, etc.


Stack
-
plane Dual Ring Architecture

High throughput


Sx500
»
10
Gbps



SG500X
»

20
Gbps

Stacking Resiliency

switch can be
removed with minimal affect to rest of

the stack




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Product Management


Janet
Moralde

Joshua
Burtenshaw

Meredith
Greep


Business Development Managers


Hamish Burt



Chris Stewart



Richard Fata


Order Processing and Purchasing


Rachel Gilliland



Kritika

Gopal



Tepa

Pomare


Inside
Sales/Customer Services


David Scott

Joseph
Maiava

Brent
Michie

David Knight


Config

Team


David Miller

Abram
Folau


cisco@expressdata.co.nz

service@expressdata.co.nz

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Cisco Small Business Switches

http://www.cisco.com/cisco/web/solutions/small_business/products
/routers_switches
/


Partner Central Small Business Switching

www.cisco.com/go/smbpartner/switching


Cisco Small Business Support Community

https://www.myciscocommunity.com/community/smallbizsupport


Cisco Switch Warranty

http://www.Cisco.com/go/warranty


Cisco Small Business Service

www.cisco.com/go/smbservices


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Small Business Sales & Advantage Now
www.cisco.com/go/advantagenow

www.cisco.com/go/advantage



Channel Small Business Page on Partner Central:


www.cisco.com/go/partners


Partner Marketing Central
www.ciscopartnermarketing.com


Customized Partner Intelligence Newsletter
http://www.cisco.com/web/partners/news/index.html


Cisco Small Business Support Community:
www.cisco.com/go/smallbizsupport


Go to
www.cisco.com/go/ppe

and enroll today!


www.cisco.com/go/smb


http://www.cisco.com/assets/sol/sb/product_chooser/index.html



Thank you.