Technology Supported Practice

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14 Νοε 2013 (πριν από 3 χρόνια και 10 μήνες)

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Technology Supported Practice


Session 3: Current uses of technology



Dr. Dick Schoech

UTA SSW


Suggest print Handouts, 3 per slide with grayscale setting




Copyright 2011. No Part of This Presentation May Be Used or Reproduced Without the Written Permission of Dr. Schoech

Overview of Class


Current State of Management & Practice


Generic applications


Examples of Applications


Policy


Community


Management


Worker Support (direct practice)


Client self
-
help


Conclusion
§

Generic Applications


From
ppt

2 last week


Work horse Robots
http://www.youtube.com/watch?v=W1czBcnX1Ww



Eldercare Robots
http://www.youtube.com/watch?v=697FJZnFvJs


Elbot

http://www.elbot.com/


Eliza
Rogerian

therapist
http://en.wikipedia.org/wiki/ELIZA

and
implementation in program called Virtual Woman
http://virtualwoman.net/


NASA humanoid
http://www.smartplanet.com/business/blog/smart
-
takes/meet
-
r2
-
your
-
robotic
-
coworker
-
courtesy
-
of
-
nasa
-
gm/3890/


Robots kiss?
http://news.cnet.com/8301
-
17938_105
-
10318705
-
1.html?tag=contentMain;contentBody



Robot girlfriend
http://www.huffingtonpost.com/2010/01/10/roxxxy
-
sex
-
robot
-
photo
-
wo_n_417976.html


Google earth and GIS (location based services


more precise than caller
ID because it can give location, horizontal and vertical position of phone)


Quick Review of Current
Situation of IT use in the
Human Services

Current State: Management


Management in most agencies have networked PC on every
desk


Beginning to web
-
enable and connect agency applications


Agencies have little understanding of connectivity of service
delivery system and its implications (
O’Looney

article)


Agencies struggling to keep IT current,
e.g
, smartphone
interface, social networking, etc.


Agencies struggling to keep IT safe (security, viruses, etc.)

§

Current State: Practice


Clients, practitioners, agencies going online


Self
-
help/moderated support groups=more common


Client convenience and preferences dragging
professionals online


Online counseling called coaching, mentoring, etc.


Practice constrained by training, liability, antiquated
professional rules & ethics (UTA experience)


What little research is promising (Barak et. al.)


US is learning from online practice in other
countries with fewer
restrictions

iActor

JTHS
Vol

26 2/4
§

Applications

Including the millions of
smart phone
applicatons

Policy Level Applications

Educating the Public


Voices of Civil Rights

http://www.voicesofcivilrights.org/index.html


Educating youth, World Game Institute

http://www.worldgame.org/workshops/



Research and Developing standards



NASW ASWB Tech & SW standards



http://www.socialworkers.org/practice/standards/NASWTechnologyStandards.pdf



www.Grants.gov

and
NIH Reporter Database


Narrowing the Digital Divide and promoting universal access


Learning & Information Network for communities via Technology

http://www.linct.org/



Communities of Practice


Digital Access Index

http://www.itu.int/ITU
-
D/ict/dai/


Comm

Org
http://comm
-
org.wisc.edu/


Alliance for Nonprofit Management
http://www.allianceonline.org/


Child Welfare Gateway

http://www.childwelfare.gov/



Community Level

Virtual communities to solve problems (See Table 1 of Chapter sent out)


To address substance abuse
http://www3.uta.edu/sswtech/sapvc/information/teens13_15/

Educating communities to solve problems


Smart Communities Network
http://www.smartcommunities.ncat.org/


DHHS, SAMHSA, Model Programs
http://www.nrepp.samhsa.gov/


USGS monitoring water

http://water.usgs.gov/waterwatch/


Empowering residents to act to solve problems


NetSquared

enabling community to use web tools
http://www.netsquared.org/


Narrowing the Digital Divide


Learning & Information Network for communities via Technology

http://www.linct.org/


Linking People together/social networking
(
secondlife
,
facebook
,
myspace
)


Meetup

http://www.meetup.com/


TimeDollar

Institute

http://www.timedollar.org/


Social Networking for professionals

http://www.linkedin.com/


Charitable giving

http://www.justgive.org/


Advocacy


moveon.org


Virtual Dinner
http://www.usatoday.com/tech/news/techinnovations/2006
-
12
-
25
-
virtual
-
dinner_x.htm






Management Level

Managing Client information


Basic management information systems

http://www.ntst.com/


Multi
-
agency information system:
Tarrant County Access
http://www.tcaccess.org/


Graphic/geographic based information


Hull House maps

http://www2.uta.edu/cussn/courses/6355/hull_house.jpg


DFW maps

http://zipskinny.com/


Power of information in digital format



image retrieval


http://ece.www.ecn.purdue.edu/ECE/Research/ARS/ARS2000/PART_I/Section4/4_02





Tech soup support site
http://www.techsoup.org/


Wikis =
wikihow
,
wikipedia
, etc.

Worker Support Level

Supporting Workers helping those in need


mHealth in
developing countries
(apps on pg. 39
-
40)
http
://
www.mhealthalliance.org/sites/default/files/OurWork.ThoughtLeadership.Reports.mHealthforDevelopment_0.pdf


Telehealth services

http://www.egetgoing.com/lowB/index.asp


Internet Counseling (used to be a therapist mall)

http://www.live
-
counselor.com/


Virtual Reality Therapy

http://www.npr.org/templates/story/story.php?storyId=4806921



http://www.abcnews.go.com/GMA/OnCall/comments?type=story&id=3819621


Quickly finding resources


Youth for Tomorrow

http://www.yft.org/



Helping educate those in need to better understand their problems



http://www.genopro.com
/



Monitoring vital information


Smart facilities for people in need

http://marc.med.virginia.edu/projects_smarthomemonitor.html


Games

and rehab with monitoring
(video)
http://news.cnet.com/1606
-
2_3
-
50002916.html

Client Self
-
Help Level

Increased service quality, availability, access


Help for people with disabilities

http://www.assistivetech.net/index.cfm



Learn to overcome fears:


FearFighter


http://www.fearfighter.com/



Discover if you are depressed


http://depression
-
screening.org/



Get help with depression
http://www.ultrasis.com/products/product.jsp?product_id=1


Trauma
-
focused therapy
http://tfcbt.musc.edu/


Missing children database
http://www.missingkids.com
/



Locate loved ones in an emergency
http://nokr.org/nok/restricted/home.htm


Non Marriage Counseling
http://advice.eharmony.com
/


Lessons

Issues

Challenges

We’re at beginning of IT use in Human
Services

Change in human service
system of today and
tomorrow will be as
different as change in cars

Policy & Community
Issues/Challenges



Linking agencies via IT


4 Steps that government can do:


http://www.ombwatch.org/node/492



Closing the digital divide


Narrowing the Digital Divide


Learning and Information Network for Communities via
Technology http://www.linct.org/




Protecting diversity and cultures from extinction


The
Minature

Earth
http://www.miniature
-
earth.com/


Management Issues/Challenges

Avoiding costly failures


TechAtlas

http://techatlas.org/tools/Default.asp

Address web site accessibility


Webxact

http://www.w3.org/WAI/eval/Overview.html

Including service quality and client
options as IT success criteria


Worker Issues/Challenges


Understand service delivery well enough to apply IT


Establishing a global social service knowledge
infrastructure


Advice customized to the current situation:


Worker Safety
Advisor


http://www2.uta.edu/cussn/wsa/default.htm



Specialty centers for research and
expertise:


http://www.colorado.edu/cspv/


and



http://www.nida.nih.gov/PODAT/PODATindex.html





Adapting IT from other cultures


Client Self
-
Help Issues/Challenges


Insuring quality services


Evaluating the quality of those saying they
can help


Insuring privacy/protection from
offensive/unwanted interactions


Anonymizer


http://www.anonymizer.com/



Protecting Kids online
bullying.org

Conclusion


At beginning stages of human services IT revolution, i.e., the MIS stage


Consumer choice will speed up and drive change


Trend=Local agencies interconnected with electronic data interchange


Blurring agency boundaries, flattening of levels (policy,
mana
, workers,
client)


Change as different as “horseless carriage” to modern car;
effect as profound as printing press


Need research even small $s to build global repository of prototypes &
best practices, taxonomies and standards


international (people’s problems are very similar, country responses are not)


cooperative (government, businesses, professional associations, e.g., NASW, CSWE)


Global organizations like
HUSITA.org

are needed to help guide the
development of the infrastructure

Questions

and

Answer

Session

Or more examples