Bring Your Own Computer

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3 Νοε 2013 (πριν από 3 χρόνια και 8 μήνες)

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Bring Your Own Computer



Bring Your Own Computer (
BYOC
)

programs can be controversial, due to concerns about
security and administration. Citrix took the lead and, in just three months, implemented a BYOC
pilot program that went enterprise
-
wide nine months later. This program, which allows certain
individuals
to choose a device for work and personal use, not only increased employee
satisfaction but also lowered IT costs.

BYOC was i
nitiated as an effort to reduce the costs of procuring and managing end user devices,
Citrix gave employees the ability to choose an
d use their own computers instead of company
-
owned devices. The company’s virtualization,
networking and cloud computing
technologies
enabled secure, on
-
demand access to applications, from any device with an Internet connection,
making it possible for empl
oyees to choose their preference from a wide range of end devices.
Citrix dramatically changed the way employees use computers by allowing employees to select
the equipment they prefer, issuing guidelines for maintenance agreements and antivirus
requiremen
ts and leaving the device ownership with the employee. Most importantly the
bottom
-
line results of the Citrix BYOC program: a whopping 20 percent reduction in the cost of
managing employee end devices.


Enhanced security is a primary
corporate advantage

of the BYOC

program. Data is now safely
maintained, backed up and accessible for compliance requirements in a corporate environment.
There is also a reduced risk for data breaches and theft because sensitive data is not kept on
individual end devices.
This is all made possible through the use of virtual desk top
infrastructure (VDI) that is easily maintained and supported in the corporate environment.


The BYOC program at Citrix supports multiple components of the state CIO priorities such
budget and c
ost control, consolidation, shared services, security, infrastructure, governance,
virtualization, software as a service, security enhancement tools, identity and access
management, and social media and networking. For example, in terms of social media and

networking, internal Citrix blogs and discussion boards allowed BYOC participants to post and
reply to questions and even troubleshoot the challenges of other employees. Citrix found that
employees also liked to use the blogs and boards to brag about thei
r devices, which helped
spread the word about the program and led to greater interest from other employees. Citrix also
developed a BYOC Web site to act as a self
-
service application portal and an access point for
help desk
-
style support. After a three
-
mon
th pilot, Citrix implemented a global rollout of the
BYOC program.


The BYOC program provides a good example of ways in which state government can learn from
industry to:




Transform operations:

Streamlining expensive components of critical functions, such
as
desk top management within the IT function, cuts costs and can increase employee job
satisfaction and productivity levels.



Redesign business processes:

Eliminating the need to manage computers for hundreds
of employees creates faster, leaner, more cost
effective IT management and
troubleshooting processes.



Implement substantial structural changes:

Implementing employee
-
driven, self
-
service tools empowers workers to be more proactive and, ultimately, more productive.


The BYOC program is a natural outgrow
th of the Citrix corporate vision: to enable information
technology as an on
-
demand service,
allowing
users to choose when and where they need a given
service. From its own internal computer management programs to supporting better quality of
life through
the use of virtual technologies on the International Space Station, Citrix has a lot to
offer governors and state CIOs interested in deploying smarter, more effective
virtual
technologies
within their own organizations.


To learn more about BYOC v
isit:
citrix.
com



Link to Forrester article about Citrix BYOC:


http://www.citrix.com/site/resources/dynamic/news/ForresterBYOC07082009.pdf


Questions about this article

or for more details contact: Doug Couto, doug.couto@citrix.com