Application Server Installation

Application Server Installation

Release Version
8.0

Publication Date:
January 20
, 201
2


Document Version: R1

Application Server Installation


ARG
US Enterprise


Page
2

of
27






|
Table of Contents









A
RGUS Software:

ARGUS
Enterprise
Application Server Installation

The contents of this document are considered proprietary by ARGUS S
oftware, the information enclosed
and any portion thereof may not be utilized for any purpose other than the consideration of ARGUS
Software. Information in this document is subject to change without notice and represents no
commitment on the part of ARGUS

Software.

Copyright ©
201
2

ARGUS Software, Inc. All rights reserved.

Trademarks

ARGUS Software™ is a trademark of ARGUS Software. All other trademarks and registered trademarks
are property of their respective companies and should be treated as such.

Micr
osoft Wi
n
d
ows

XP is a

registered

t
r
ade
m
ark of

Micr
o
so
f
t Corp
o
ratio
n
.

Microsoft Wi
n
d
ows Vista is a

registered

t
r
ademark
o
f

Micro
s
oft Corp
o
rati
o
n.

Microsoft Wi
n
d
ows 7 is a

registered

t
r
ademark
o
f

Micro
s
oft Corp
o
rati
o
n.

Microsoft Wi
n
d
ows 200
8

Ser
v
er

is a

reg
istered trademark

of

Microsoft C
o
rporation.

Mi
c
rosoft

Office

is

a r
e
gistered

trademark of

Microsoft C
o
rporation.

Microsoft W
o
rd is

a registered t
r
ademark of

Microsoft C
o
rporation.

Microso
f
t

E
x
c
e
l

is

a

r
e
gis
t
e
r
ed

t
r
ademark of
M
icrosoft Corp
or
ation.

Micros
oft SQL

Ser
v
er 200
8

is

a registered trademark of Micr
o
soft C
o
rporation.

Microsoft Framework is

a

reg
i
stered
t
r
a
d
e
m
a
rk
o
f

Mic
r
o
s
oft
C
orporatio
n
.

Microsoft Wi
n
d
ows Installer

i
s

a

r
e
gis
t
e
r
ed t
r
a
d
em
a
rk of

Microsoft Corporation
.


Disclaimer

This manual has be
en prepared for use by ARGUS Software personnel, licensees and customers.

ARGUS Software reserves the right to make changes without notice at any time to this document, and
shall not be held legally responsible for any typographical, arithmetic and listing

errors.

ARGUS Enterprise


Application Server Installation



|
Table of Contents


Page
3

of
27




Table of Cont
ents

Table of Contents

................................
................................
................................
........................

3

Introduction

................................
................................
................................
................................
....

4

Document Purpose
................................
................................
................................
......................

4

Getting Support

................................
................................
................................
...........................

4

Overview of ARGUS Application Server

................................
................................
........................

5

Windows
Business
Services

................................
................................
................................
.....

5

Application Services
................................
................................
................................
.................

5

Process Service

................................
................................
................................
........................

5

Data Servi
ce (optional)

................................
................................
................................
............

5

System Requirements

................................
................................
................................
..............

5

Installed Components

................................
................................
................................
..............

5

Installation of Business Services

................................
................................
................................
....

6

Single
-
Server Installation
................................
................................
................................
.............

6

Multiple
-
Server Installation

................................
................................
................................
......

10

Configuration of Business Services

................................
................................
..............................

17

Application Services

................................
................................
................................
..................

17

Process Services

................................
................................
................................
........................

19

Da
ta Services

................................
................................
................................
.............................

21

Advanced Options

................................
................................
................................
.....................

22

Accessing Windows Services

................................
................................
................................
.

22

Service Properties

................................
................................
................................
..................

24

Office Locations

................................
................................
................................
............................

27

Application Server Installation


ARG
US Enterprise


Page
4

of
27





Introduction

|
Document Purpose


Introduction

Document Purpose

This document is intended to facilitate the deployment of ARGUS Enterprise by providing the
following:



An overview of the component Windows services used by ARGUS Enterprise
Application Server


Step
-
by
-
step instructions for
installing each of these components, regardless of
deployment scale


Directions for configuration of each of the Windows
s
ervices


Getting Support

Getting support for ARGUS Enterprise is easy. Support issues may be reported online at

http://www.argussoftware.com/en/support/default.aspx
.
Listed below are the contact
details and hours of operation:


Support Contact Information:


US/Canada:

1 888
-
My
ARGUS

(692
-
7487)


Asia Pacific/Singapore:
+65 641
1 2288


Japan:

00531650404


Australia:

+612 9262 1332


North China:

10800 6500 477


South China:

10800 2652 492


Europe:

+44 (0) 20
3589 3345


All other please call:

+1 713 621 4343


Email:

support@argussoftware.com


Hours of Operation:


Americas:

7:30am to 6:30pm GMT
-
6 Monday to
Thursday, and 7:30am to 6:00pm
GMT
-
6 Friday
, excluding USA public holidays


Europe:

9:00am to 5:30pm GMT Monday to Friday, excluding UK public holidays


Asia/Pacific:

7:00am to 7:
00pm

GMT+8 M
onday to Friday, excluding Singapore
public holidays


Product Information:


info@argussoftware.com


infoEU@argussoftware.com

(Europe)



ARGUS Enterprise


Application Server Installation


Overview of ARGUS Application Server

|
Getting Support


Page
5

of
27



Overview of ARGUS Application
Server

Windows
Business
Services

The ARGUS Application Server
or Server Farm
consists principally of the three Window services
described below.
A Windows service is a lo
ng running executable that performs specific functions
and which is designed not to require user intervention. Windows services can be configured to start
when the operating system is booted and to run in the background as long as Windows is running.



App
lication Service
s

Application Services represent
the principal business logic layer for

the ARGUS Enterprise Solution.
R
equests from the
client application are handled by Application Services.


Process Service

The ARGUS Enterprise Process Services operate

as the bulk data management and manipulation
component
of the application. Process Services manages communication
between the business
logic
layer
and the database.


Data Service

(optional)

The Data Service provides
speciali
z
ed
data integration faciliti
es. It is an optional part of ARGUS
Enterprise
8.0

and need only be installed and configured if data integration is required.


The ARGUS
Enterprise
c
ore
b
usiness
s
ervices
may follow various paths for installation. Each of these
paths is detailed in this
document. The appropriate path for your installation will vary based on your
organization’s needs and the scale of your deployment. See
Planning Your Deployment

for more
information on how to select the most appropriate installation path for your deploymen
t of ARGUS
Enterprise.


System Requirements

Before installing the ARGUS Enterprise
c
ore
b
usiness
s
ervices
, the installation of the ARGUS
Enterprise Database Server should be completed and verified.
Please refer to the
ARGUS Enterprise
Server System Requir
ements

to determine the hardware and software requirements that match the
scale of your deployment.


Installed Components

Upon successful completion of the tasks
described in
this document, the following components will
be installed:




Application Service



P
rocess Services



(Optional)
Data Service

Application Server Installation


ARG
US Enterprise


Page
6

of
27





Installation of Business Services

|
Single
-
Server Installation


Installation of

Business Services

Single
-
Server Installation

ARGUS

Enterprise
c
ore
and optional
b
usiness
s
ervices
are installed using an MSI based installation.
All services can be installed on a single server. Alte
rnatively, each service can be individually
installed on different servers
(see below
)
The
installation process will:




Install the
business service

software



Create Windows Service
s




Create uninstall information


To install
all
the ARGUS
Enterprise b
usiness
s
ervices
on a single server
use the following steps.


1.

To begin the installation process, run Setup.exe

2.

Click Next to continue the installation process.


ARGUS Enterprise


Application Server Installation


Installation of Business Services

|
Single
-
Server Installation


Page
7

of
27



3.

Read and accept the licence agreement. Click Next to continue.


4.

Click

the “Server

Installation
”
butto
n
to install the server components.


Application Server Installation


ARG
US Enterprise


Page
8

of
27





Installation of Business Services

|
Single
-
Server Installation


5.

To change the default installation folder, enter the name of the new folder, or click the Change
button to browse for another folder. C
lick Nex
t to proceed
.

ARGUS Enterprise


Application Server Installation


Installation of Business Services

|
Single
-
Server Installation


Page
9

of
27



6.

Now click Install to install the software, or click Back to

review or change your settings.


7.

When the installer has completed the installation click Finish to close the

installer. The ARGUS
Enterprise

Configuration utility will run automatically to configure
the ARGUS Data Warehouse
database.

Application Server Installation


ARG
US Enterprise


Page
10

of
27





Installation of Business Services

|
Multiple
-
Server Installation





For details of

the database configuration
,

see the Database Server
I
nstallation guide
.


M
ultiple
-
Server Installation

ARGUS

Enterprise core and optional
b
usiness
s
ervices are installed using an MSI based installation.
Each service can be individually installed on differe
nt servers. The Process Service can be installed
on mult
iple servers
.
The installation process will:




Install the
selected
business service software



Create Windows Service
(s)



Create uninstall information


To install
selected
ARGUS
Enterprise b
usiness
s
erv
ice
(
s
)

on a server
use the following steps.


1.

To begin the installation process, run Setup.exe

ARGUS Enterprise


Application Server Installation


Installation of Business Services

|
Multiple
-
Server Installation


Page
11

of
27



2.

Click Next to continue the installation process.


3.

Read and accept the licence agreement. Click Next to continue.


Application Server Installation


ARG
US Enterprise


Page
12

of
27





Installation of Business Services

|
Multiple
-
Server Installation


4.

Click

Custom Installation

to install the serv
er components.



5.

The Custom installation page will appear.

This allows you to chose the software components to
be installed, and the installation folder. Click on the Browse button to change the installation
folder. See below for details of how to chan
ge the components installed.

ARGUS Enterprise


Application Server Installation


Installation of Business Services

|
Multiple
-
Server Installation


Page
13

of
27





6.

By default all ARGUS Enterprise software components are selected for installation. Remove the
components you do not wish to install. (The AE Configuration Utility is a mandatory component
and cannot be removed). To remove
the ARGUS Enterprise Client, which is not normally
installed on a server, click on the ARGUS

Enterprise client button, and then
select the option,
Entire feature will be unavailable
.



Application Server Installation


ARG
US Enterprise


Page
14

of
27





Installation of Business Services

|
Multiple
-
Server Installation



7.

The

ARGUS Enterprise Utility button is now marked with
X

to indicate
that it will not be
installed. Repeat this procedure to remove the services not required for installation on this
server. Click on the Application Service, Process Service or Data Integration Service button, and,
then click on the “Entire feature will be
unavailable” popup menu option




ARGUS Enterprise


Application Server Installation


Installation of Business Services

|
Multiple
-
Server Installation


Page
15

of
27



8.

Now click Install to install the software, or click Back to review or change your settings.


9.

When the installer has completed the installation click Finish to close the installer. The ARGUS
Enterprise Configuration u
tility will run automatically. Configuration of the services is described
in later chapters.

Application Server Installation


ARG
US Enterprise


Page
16

of
27





Installation of Business Services

|
Multiple
-
Server Installation






ARGUS Enterprise


Application Server Installation


Configuration of Business Services

|
Application Services


Page
17

of
27



C
onfigu
r
ation of
Business Services


ARGUS

Enterprise
b
usiness
service
s are installed using an MSI based installation
, as described
above
. The installation p
rocess:




Install
s

the
business service

software



Create
s

the required

Windows
s
ervice
s




Create
s

uninstall information


Application Services

The
ARGUS Enterprise

Application Server is the principal business logic layer for the ARGUS
Enterprise Solution, hand
ling requests from the AE Client.


Once the installation is complete, run the configuration utility to configure the Application service.


1
.

To start configuring the Application Service,
c
lick on the “ARGUS Enterprise
8.0

Conf
i
guration

Utility
” menu optio
n in the
ARGUS Software
\
ARGUS Enterprise v
8.0

folder of the Windows S
tart
menu, or run the application file
Argus.ConfigurationUtility.UI.exe

in the Database folder from
Windows Explorer.


Application Server Installation


ARG
US Enterprise


Page
18

of
27





Configuration of Business Services

|
Application Services




2. Click on “Application Service” on the page selector to config
ure the application service
settings.


ARGUS Enterprise


Application Server Installation


Configuration of Business Services

|
Process Services


Page
19

of
27





3.
The Windows Account used by the Application Service and the Server Endpoint can be
configured here. The

Application Service can also be started and stopped. The Windows
Account defaults to NT_AUTHORITY
\
LOCAL S
ERVICE. This account can be changed by clicking on
the associated ellipsis button.

The Server Endpoint can be changed by clicking on the associated
ellipsis button.


4. Click on the

button to start the

Application Service. Wait for the Service Status t
o change
from “Starting” to “Running”.


Process Services

The
ARGUS Enterprise

Process Serv
ices

operate as the bulk data management and manipulation
component between the core business services and the database. The Process Services may be
installed in one

of three way
s
:




Installed on the same server as the other AE services



Installed on a single dedicated server

Application Server Installation


ARG
US Enterprise


Page
20

of
27





Configuration of Business Services

|
Process Services




Installed on multiple dedicated server
s


Regardless of the path, the steps
for configuration
are the same as below. If installed on multiple
serv
ers, the install
and configuration
will need to be run on each server.


Once the installation is complete, use the configuration utility to configure the Process Service.


1. If the configuration utility is not already running, run it by clicking on the
“ARGUS Enterprise
8.0

Conf
i
guration

Utility
” menu option in the
ARGUS Software
\
ARGUS Enterprise v
8.0

folder of the
Windows S
tart
menu, or run the application file
Argus.ConfigurationUtility.UI.exe

in the Database
folder from Windows Explorer.


2. Click on
“Process Service” on the page selector to configure the Pro
c
ess Service settings.




3. The Windows Account used by the Process Service and the service performance settings can
be configured here. The Process Service can also be started and stopped. The

Windows
Account defaults to NT_AUTHORITY
\
LOCAL SERVICE. This account can be changed by clicking on
the associated ellipsis button.


ARGUS Enterprise


Application Server Installation


Configuration of Business Services

|
Data Services


Page
21

of
27



The performance settings
Busy
W
ait
T
ime

and
Empty Queue Wait Time

should only be adjusted
on the advice of the ARGUS suppo
rt team. On server dedicated to the Process Service, the
Simultaneous Tasks

setting should be set to the number of server processor cores multiplied by
1.5.


4. Click on the

button to start the

Process

Service. Wait for the Service Status to change
from

“Starting” to “Running”.


Data Services

The Data Service provides specialised data integration facilities. It is an optional part of ARGUS
Enterprise
8.0

and need only be installed and configured if data integration is required. Once the
installation is
complete, use the configuration utility to configure the Data Service.


1. If the configuration utility is not already running, run it by clicking on the “ARGUS Enterprise
8.0

Confguration” menu option in the
ARGUS Software
\
ARGUS Enterprise v
8.0

folder of
the Windows
S
tart
menu, or run the application file
Argus.ConfigurationUtility.UI.exe

in the Database folder from
Windows Explorer.


2.
Choose
Data Service

on the page selector to configure the Data Service settings.


Application Server Installation


ARG
US Enterprise


Page
22

of
27





Configuration of Business Services

|
Advanced O
ptions




3. The Windows Account used by the
Data Service and the Server Endpoint can be configured here.
The Data Service can also be started and stopped. The Windows Account defaults to
NT_AUTHORITY
\
LOCAL SERVICE. This account can be changed by clicking on the associated ellipsis
button. The Ser
ver Endpoint can be changed by clicking on its associated ellipsis button.


4. Click on the

button to start the Data Service. Wait for the Service Status to change from
“Starting” to “Running”.


Advanced Options

Accessing Windows Services

Upon completio
n of

each Server installation, the relevant folder and files have been installed.

Basic
configuration options for the Windows services, including starting the services, are provided by the
ARGUS Enterprise
8.0

C
onfiguration
U
tility
. Advanced options are av
ailable from the Windows
Service console
.


ARGUS Enterprise


Application Server Installation


Configuration of Business Services

|
Advanced Options


Page
23

of
27



1.

To access the Windows Service console click
Start > All Programs > Administrative Tools >
Services
. This opens the Services console.


2.

Right
-
click

the server name (
e.g. AE
8.0

Application Service
) and select
Prope
rties
.




Application Server Installation


ARG
US Enterprise


Page
24

of
27





Configuration of Business Services

|
Advanced Options


Service Properties

Startup Type (Recommended)

In

the Service Properties dialog

box the Startup type
is set
to Automatic

by default
. This is the
recommended setting and will ensure the AE Services come back online whenever the machine
is reboot
ed.





ARGUS Enterprise


Application Server Installation


Configuration of Business Services

|
Advanced Options


Page
25

of
27



Log On

A domain account with priveleges to both the local application server and the ARGUS Enterprise
Database Server is required to run the AE Core Services. C
lick the Log

On tab

to access the
input area for this account information
.


You can
c
hange the
Log on as

option

to
This
a
ccount

and enter an account and password for the
s
ervice
a
ccount to be used.




Application Server Installation


ARG
US Enterprise


Page
26

of
27





Configuration of Business Services

|
Advanced Options


Recovery (
Recommended
)

To change the recovery process when a service fails click the Recovery tab.




3.

Click
Apply

when all Service Prope
rties are configured.


4.

Navigate back to the General
t
ab and
c
lick
Start

to start the service
, if not already started
.


5.

Click
OK

to close the Service Properties window.


6.

Repeat these steps for each installed Server:




AE
8.0

Process Service



AE
8.0

Data
Servi
ce

(if installed)






ARGUS Enterprise


Application Server Installation


Office Locations

|
Advanced Options


Page
27

of
27



Office Locations



ARGUS Software

Houston, TX

USA

Tel :
+1 713
-
621
-
4343

Fax:
+1 713
-
621
-
2787




ARGUS Software

Philadelphia, PA

USA

Tel :
+1 856
-
439
-
2201

Fax:
+1 856
-
439
-
5019



ARGUS Software (UK)

London

UNITED KINGDOM

Tel :
+44

(0)20
3589 3345

Fax:
+44 (0)20
3589 3349



ARGUS Software

Sydney NSW

AUSTRALIA

Tel :
+61 2 9262 1332

Fax:
+61 2 9262 1350



ARGUS Software

SINGAPORE

Tel :
+65 6411 2288

Fax:
+65 6338 7959