Citi FRO Websphere Lombardi Edition Introduction

thingyvirginiaInternet και Εφαρμογές Web

30 Ιουλ 2012 (πριν από 4 χρόνια και 4 μήνες)

338 εμφανίσεις

IBM Business Process Management

Overview and Demonstration of IBM BPM In Action!


http://BlueworksLive.com

The simplest way to get started
with BPM


Process Discovery

“Modeling for Documentation”

The quickest way to deliver
robust process applications



Process Implementation

“Modeling for Execution”

Bill.Hahn@us.ibm.com

Sr. Consulting BPM Solution Architect


Open Group Master Certified SW IT
Specialist

Goto >
http://IBMBPMDemos.com

for more information and resources

Confidential

2

Process Improvement Requires A “Third Way”

Flexibility

Low cost/time

Build

Buy

Customized

Unique

High TCO

IT bandwidth



Reduced time

Initial Cost

Standard Feature set

Reliance on vendor

Response to Change



“Third Way”

+

+

-

-



+

+

-

-

-



Process
-
improvement requirements are likely to be unique, which favors build rather
than buy. And the timeframes and costs of both are often not compatible with process
improvement, so a ‘third way’ is required.

BPM

Confidential

3

Executive

Management

Customer

Service

Risk Management

Teams

Finance
and Ops

Account

Administration

1.
Informal tasks and
communication

(e.g. Paper, email, spreadsheets)

2.
Inefficient working
environment spans systems

3.
Inconsistent prioritization

4.
Inconsistent decision making

5.
Incomplete or inaccurate
data flow between systems

6.
Lack of control over systems
and business events
(exceptions)

7.
Poor visibility into process
performance


Customer Problems:


Cannot grow efficiently


Poor customer satisfaction


Limited visibility

Business Chaos Begs for Process Improvement

1

2

3

4

5

6

Confidential

4

1.
Automatically prioritize, route
work and Automate decisions

2.
Guide users through decisions

3.
Standardize resolution across
geographies

4.
Leverage existing systems
and data

5.
Monitor for business events
and initiates action

6.
Real
-
time visibility and
process control

7.
Reduce errors and improve
accuracy

8.
Improve consistency across
geography, channel, division

9.
Analyze Metrics and

Optimize Processes…

Customer Benefits:


Huge reduction in manual
interactions


Faster Issue Resolution


More flexible, responsive
systems


Metrics, measurements and
Visibility in business terms


Process & Rules Management Bring Order to Chaos

Process

Executive

Management

Customer

Service

Risk Management

Teams

Finance

and Ops

Account

Administration

Confidential

5

IBM Business Process Manager
-

Built on SOA Infrastructure

Systems

SOA

BPM

Executive

Management

Customer

Service

Invoice

Reconciliation

Teams

Finance

& Ops

Account

Administration

IBM Business
Process Manager


BPM can abstract the “business
process”

from underlying
systems and services.


Over time,
IT can consolidate
those services into a common
set

of services within one SOA
layer.


Users of the process are not
affected

as services and systems
are merged, replaced, or updated
.

Confidential

6

The Essential BPM Capabilities


Modeling



Simulation+

Optimization



Workflow



Rules



Business Data
Mgmt



Human
Interfaces



Documents



Event
Monitoring



System
Integration



Metrics



Analytics

Executive

Management

Customer

Service

Invoice

Reconciliation

Teams

Policy

Administration

Account

Teams

Confidential

7

BPM Roles
-
based Development


Rapid, Agile and Iterative

Worker

BPM Developer

Business

Analyst

Manager

Administrator

Process Modeler

BPM

Shared Model

Process
Center

Process Designer

Process Portal

Admin Console

Optimize

Design

Execute

Process Inspector

Process Designer

Process Optimizer

Process Portal

Scoreboards

UI Screen
Flow Coaches


Collaborative platform


Iterative, shortened development cycle


What you model IS what is executed!


Single, Shared process model


Lower technical effort (less time, cost, risk)


Simplicity with Sophistication

(Attractive to BOTH Business and IT)

Integration
Developer

Integration
Designer

BlueworksLive.com

PD Collab

OF BPD XL

OF Full BFS

QS BFS

BW>PD L
Coach BFS

BD Search

ILOG S

ILOG 1

ILOG 2
Process Designer OF Optimization Process Portal
ProcRulesEv

BW Collab

BPM 75 Adv
Integration

BPM75 a
Snap Depl 2

SnapDesign

Sandbox

bwl s

bwl m

Designer

Portal

Optimizer

BW>PD S
bw bpm e2e

iS1

iS2

WODM
Confidential

8

http://BlueworksLive.com

The simplest way to get started
with BPM


Process Discovery

“Modeling for Documentation”

The quickest way to deliver
robust process applications



Process Implementation

“Modeling for Execution”

IBM Business Process Mgr v7.5

Confidential

9

IBM BPM In Action


Simplicity

with Sophistication: “Business friendly while IT Savvy”



Power

with Integration Middleware



Visibility

for Business Stakeholders: Dashboards, reports and more



Governance

throughout
Design
-
time and
Run
time

Confidential

10

BPM delivers increasing business value as adoption progresses

Efficiency

Saved more than
$100M

with
improved efficiencies and higher
levels of customer service

Effectiveness

Agility

Cut “engineering” time

of designers on car systems

by 20% in one year
.

Take time and cost out
of the process

Work smarter to deliver
higher revenue and profit

Outmaneuver competitors
with rapid response to change

Speed to market gains
of
over 50%

Reduced
development time
by 40%

Drives
$3.6M

in additional
revenue and saves $
2.7M
by
integrated sourcing processes
with real
-
time inventory visibility

Line of Business Personnel
Launch Campaigns in

Two Days Instead

of Months

Business Value Realized

Project

Program

Transformation

10

Confidential

11

Confidential

BPM Process Discovery & Modeling in the Cloud


Blueprint Process Modeling for inventory & mapping


Knowledge sharing & collaboration


Process analysis & prioritization

BPM Process Modeling & Implementation


Rapid process application development


Continuous process improvement


BPM program management

Education, Enablement and on
-
demand Services


Quick Win Pilots


Role
-
based education & mentoring


Expert Services when and where they’re needed

Links to Your Next Steps…

IBM BPM Delivery Capabilities

Including Education and Enablement Services

http://BlueworksLive.com


http://IBMBPMDemos.com

http://www.ibm.com/developerworks/
websphere/services/


Confidential

12

Merci

Grazie

Gracias

Obrigado

Danke

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