Exact eCommerce

terrificrecordInternet και Εφαρμογές Web

24 Ιουν 2012 (πριν από 5 χρόνια και 1 μήνα)

238 εμφανίσεις

The Savings


I
ncrease in Sales

0%

Customer Service Costs/ Touches

7

Reps = 280,000.00 Annually

10%
Push to Site

ROI Year 1

ROI Year 2

11,000

37,000

$0
$10,000
$20,000
$30,000
$40,000
$50,000
$60,000
Jun-11
Aug-11
Oct-11
Dec-11
Feb-12
Apr-12
Jun-12
Aug-12
Oct-12
Dec-12
Feb-13
Apr-13
Exact Ecommerce Cost
Savings
Enterprise Resource
Planning Data

Inventory

Data

Detail Product Information

Complex Pricing

Product Availability

Alternative Items

Upselling/Cross Selling

Order

Data

Key in New Orders

Check Order Status

Live Tracking

Shipping Estimates Live

Customer

Data

Key In New Customers

Customers Modify Shipping Addresses

Customers Modify Billing Addresses

Bandwidth

Uptime

Security

Website Needs

Financial Data

Inventory Data

Customer Data

Order Data

?


Financial Data

Inventory Data

Customer Data

Order Data

?


With

Public Cloud

Private Cloud

HYBRID CLOUD

What

is it?

Types of Ecommerce
Offerings

Business to Consumer
-

B2C

Business to Business
-

B2B

Full Site
-

Typical

Mobile Site
-

mCommerce

Design


How we make it easy

Wireframes

Business to Consumer
-

B2C

Wireframe

Business to Business
-

B2B

Wireframe

Change the customer on the
fly.

Favorites coming right from
OE Customer Item Favorites

1,000,000,000

MOBILE USERS BY 2013

Mobile

B2B

B2C

Agdia

“The implementation of ecommerce to our website has, and
continues, to have a tremendous impact on our business.


Our
company has a complex product mix that is sold to a worldwide
market.


Exact eCommerce was able to grasp our needs and
implement a customized solution that effectively serves our
current customers, and has attracted new customers.


During our
first year in ecommerce, nearly 14% of all orders were completed
through our website.


That represents a significant savings of both
time and resources, which allows us to provide a higher level of
customer support to more customers without increasing costs.”

-
Keith
Scheutz
,
Agdia



13.6% of all orders are now placed on the website.

Customer service workload pushed to web: 10
-
15%.

ROI 2 or 3 months after launch.



Gibson Athletic

“It is a very easy and intuitive tool to manage e
-
Commerce!”.

Todd Halderman


Business Unit Manager

Gibson Athletic/Rage Fitness Supply

34% of all orders are web

17% of revenue is web

20% of customer service tasks pushed to the web.

Two websites, same Macola company