PGP® Mobile 9.9 Administrator's Guide

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PGP® Mobile 9.9 
Administrator's Guide 
Ver
s
ion Info
rmation
PGP Mobile Adm
i
ni
strator's Guide
. PG
P Mobile Version
9
.
9.0. Rel
eased Sept
ember
2008
.
Copyright Infor
m
ation
Copyright
© 1991…
2008 by
PGP Corpo
r
ation.
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eserved. No
part o
f
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ment
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r
ansmitted in
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onic o
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y purpose, withou
t
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ten
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Licen
s
ing an
d Patent Info
rmation
The
IDEA cryptogra
phic cipher
describ
ed in
U.S. patent
n
umber
5,
21
4,70
3 is
licensed f
r
om
Ascom Tec
h
AG. The
C
AST-128
encryption
algorithm
,
implement
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om
RFC 214
4, is available worl
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ts
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e
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applic
ation Serial Num
be
r
10
/655
,
563
by Th
e Regen
ts of
the
University of C
alifornia,
entitled Block
Cipher Mo
de o
f
O
p
eration fo
r Co
nstru
cting a Wi
de-
b
locksize blo
ck C
i
pher
fro
m a Co
nventional
B
l
ock Cipher
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h
ird-
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olkit developed
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pro
j
ect
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I
T
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icense.
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p
r
e
ssor, is copyrigh
te
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plication server
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r
g/
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org/
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or
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va-based library us
ed to
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ped
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Apache Soft
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T
he license is
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apache.
org/
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es/
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I
C
ENSE-
2.
0
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tx
t
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n
-
source, data-
binding
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r
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m
XML to
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g
ramming
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m
plements t
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plementatio
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imple
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und at
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ICENSE-
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0.txt
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ource im
plementation
of
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Java Management Extensions (
J
MX),
is released
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Apache-
st
yle license, available at
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r
cefor
ge.n
et/d
ocs/ch01s06.ht
ml
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g
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h
e
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dent
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.ijg.org/
) € libxslt
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e XSLT C
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e
v
eloped for
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OM
E project and
u
s
ed for
XML transf
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rmations is
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e MIT
License
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:/
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ensource
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o
rg
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ense.
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Perl
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mpiler,
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tributed
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ersi
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t
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www.
pcre
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txt
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se agreement
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penld
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p.
org/
software
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rel
e
ase/
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SSH version 4.2
.
1
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BSD project is
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SD Project under
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BSD-
style license,
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bin/
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src/
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I
C
ENCE?rev=HEAD
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ree
imple
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/S
C, a
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integra
t
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he BSD
lice
n
se.
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pen source
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ansfer a
gent
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TA
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er t
he IBM Public
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0
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www.
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penso
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rce.
org
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licenses/
i
b
m
pl.
p
h
p
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ect-
relational database management
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BSD-style license,
available at
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www.
postgresql.
o
r
g/about/
licence
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Java program used
to connect to a
PostgreSQL database using standard,
data
base independ
ent Java code,
(
c
) 1
997-
200
5, Postgre
S
QL Global Develo
pment Gro
up, is r
e
l
e
ased under
a
BSD-style license,
available at
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bc.postgre
sql.org/l
i
c
ense.html
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greSQL Re
gular Ex
pression Libr
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r
elational
database management system, is rel
e
ased
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st
yle license, available at
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www.po
stgresql.
o
rg
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a
bout
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l
icence
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on is th
e Vixie
version of cro
n
, a s
t
andard UNIX daem
on th
at
runs specifi
ed prog
rams at sch
eduled
time
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right
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, 19
94
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used by
permission.
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b
ject used
to facilit
ate communication
between
pr
ocesse
s written
in Java and the
data layer, is
open source
l
icensed unde
r th
e
GNU Library Gener
al Public License
(
L
GPL)
available at
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/
www.
jacorb.org/
l
gpl.
h
tml
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©
2006 The JacORB Pr
oject.
€
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ACE ORB)
is an open
-source i
mplementatio
n of
a
CORB
A O
bject Re
quest Broker
(ORB
), and
is used
for
communication
betw
een processes writ
te
n in
C
/
C++ and
the data layer
.
Co
p
y
right (c
) 1
993-200
6 by
Douglas C
.
Schmidt and
his
research group
at
Washington University, U
n
iversity of Ca
lifornia,
Irvine, and
Vanderbilt Universit
y
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The
open
sour
ce
software license
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cs.
wustl.
edu/~schmidt/
ACE-
c
op
ying.
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tml
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, a
library fo
r
downloading fi
les v
i
a common
networ
k
services,
is open
source
software pr
ovided unde
r a M
I
T
/
X derivate
license
available at
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c
url.
haxx.
se/
d
ocs/
copyright.
h
tml
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(c) 1
996
- 20
07, Daniel Sten
berg. € libu
uid, a
li
b
r
ary used to
genera
t
e uniq
ue id
entifie
r
s, is re
leased
under a
BSD-
style li
cense,
available at
http://t
hunk.or
g
/hg
/
e2fsprogs/?
file
/fe5
5db3e508c/l
ib/u
uid/COPYING
. Co
pyrig
h
t (C) 1996
,
1997
T
h
eodore
Ts'o
. €
libpopt, a li
brary tha
t
parses command
line opt
ions, is rel
e
as
ed under
the
ter
m
s of
the GNU F
r
e
e
Documentation
Li
cense availabl
e at
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irectory.fsf
.org/libs
/
COPYING.DOC
.
Copyright
©
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03 F
r
ee So
ftware Foundatio
n,
Inc. €
gSOAP, a de
velopment
tool
for
Windows clients
to communicate with the Intel Co
rpora
t
ion AMT chipset
on a motherboard,
is
dis
tributed under
the GNU Pub
lic License,
available
at
http:/
/
www.
cs.
fsu
.
edu/
~eng
elen/
soap
license.
html
. €
Win
dows Template
Lib
r
ary (WTL
) is used
f
or developi
ng user
i
nterface compone
n
t
s and is
distributed
under
th
e Com
mon Pub
lic L
icense v1.0
found
at
http://ope
nsource.org
/licenses/cpl1
.
0
.
php
. € The
Perl Kit
provides several in
dependent
utilities used
to
aut
omate a variety o
f
maintenance functi
ons
and is
provided
under
the
Perl
Arti
stic License, f
ound
at
http:/
/
www.
p
e
rl.
c
o
m
/
pub
/
a
/
l
anguage
/misc/
Artistic.
h
t
m
l
.
€ rEFIt
- libeg
,
provi
des a graphical in
te
rface
library for
EFI, including
image
re
ndering
, text
rendering
,
and
alph
a blending
, and
is d
i
stributed
under
the
license fo
und at
http://r
efit
.svn.sour
ceforge.ne
t/viewvc/*checkout*/re
fit/tr
unk
/refit
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ICENSE.txt?revision=288
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opyright
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hristoph Pfistere
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4
1
Contents
About PGP Mobile
PGP Mobile
and th
e PG
P Universal
Server
1>
G
e
t
t
i
ng Ass
i
st
ance
2>
Avail
a
bl
e Do
cumentation
2>
Contactin
g
T
e
ch
nical Su
p
port
2>
For Administrators
5/
The P
G
P Mo
bile Install
a
ti
o
n
File
5>
The P
G
P Mo
bile Confi
gu
r
ation Fil
e
6>
i
1 /
About PGP Mobile /
Built on p
r
o
v
en en
cryp
tion
and key m
a
n
a
gem
ent
se
rvice
s
, PGP Mo
bile provi
de
s
fle
x
ible e
ncryptio
n to mee
t
the d
a
ta protection
and
sh
ari
ng ne
ed
s o
f
a mobile
enterp
r
i
s
e. W
ith PGP Mo
bil
e
, entire data
v
o
lum
e
s
,
ar
chiv
es
, direct
or
ies
,
or
indivi
du
al file
s can be e
ncryp
ted.
Read
y fo
r th
e
mobile enterpri
s
e, PGP
Mobile can b
e
deplo
y
e
d
ove
r
-the-
air,
leve
r
a
gin
g PGP U
niv
er
sal
Serve
r
's tru
s
ted ke
y managemen
t an
d pro
v
i
s
ioni
ng
se
rvi
c
e
s
to
re
duce admi
nistrator setup ti
me. When ne
eded, P
G
P Mobile
encrypted d
a
ta can e
asil
y
b
e
sh
ared wi
th
Window
s u
s
ers, eve
n
tho
s
e withou
t
encrypti
on so
ftw
are.
PGP Mobile i
s
a P
G
P Encryption Pl
at
fo
rm-enabl
ed ap
plicati
on. The
PGP
Enc
r
y
p
ti
on Pl
at
fo
rm
pro
v
id
es a
st
ra
te
gi
c ente
r
p
r
ise e
n
cryptio
n
framework fo
r
sh
ared u
s
er
man
a
geme
n
t, policy, and p
r
o
v
isi
onin
g
, autom
a
ted across multipl
e
,
inte
grated en
cryp
tion
appli
c
atio
ns. As
a
PGP En
cryp
ti
on Platform-e
nabl
ed
appli
c
ati
on, PGP Mobile i
s
man
a
ge
d
with PGP Universal S
e
rve
r
to
man
a
ge
exi
s
ti
ng poli
c
i
e
s, users, ke
ys, and co
n
f
i
gurati
o
n
s
, expedi
ting d
epl
oyme
nt and
policy en
fo
rcement.
PGP Mobile p
r
otects yo
ur
data b
y
en
cr
yptin
g
indi
vidu
al file
s, enti
r
e
data
volum
e
s,
a
r
c
h
ive
s
,
or di
re
ct
orie
s.
U
s
e
PGP Mobile
to put
an
y co
mbination o
f
file
s an
d fold
er
s into
an en
cr
yp
ted,
c
o
m
pre
ssed p
a
ckage
for e
a
sy
distrib
uti
on or
backup. Fin
a
ll
y, use P
G
P Mobile to sh
re
d
(secu
r
el
y del
ete) sen
s
iti
v
e
files„so
th
at no o
ne can retrie
ve th
em.
In This Chapter
PG
P Mobile
and the PG
P
Univ
ers
a
l Server
...............................................
1 >
G
e
tting Ass
i
stance
....................................................................................
2 >
PGP Mobile and the PGP Universal Server
Users en
roll
usin
g th
eir L
D
AP cred
enti
a
ls. P
G
P Mo
b
ile use
s
onl
y
SKM and GK
M
k
e
y
s
t
h
a
t
ar
e
s
t
o
r
ed
o
n
th
e PG
P U
n
iv
ersa
l Se
rv
er
„
PG
P Mo
b
ile
doe
s
n
o
t
gene
rate
an
y ke
ys o
n th
e d
evi
ce. Thi
s en
su
re
s th
at u
s
ers can u
s
e the same key
with P
G
P Mobile an
d PGP
Desktop.
Your P
G
P Uni
v
e
r
sal Se
rver
must b
e
ve
rsi
on 2.7 or l
a
te
r. There is no
addi
tio
n
al
con
f
ig
urati
on
req
uire
d on the PGP
Uni
v
ersal Se
rver
to enable a u
s
er to u
s
e P
G
P
Mobil
e
.
1
PG
P® M
obile
9.
9 0
A
b
ou
t PG
P
M
o
bi
l
e
Getting
Assistance
For addi
tion
al
resource
s, see th
ese se
ctions.
Available Documentation
PGP Mobile o
n
-devi
c
e h
e
lp
is install
ed o
nto
you
r
to
uchscreen mobi
le devi
c
e
duri
ng th
e install
a
ti
on p
r
o
c
ess (on-de
vi
ce
help
is
n
ot avail
a
ble for the
non-
tou
c
h
s
cre
en editi
on).
To vie
w
the h
elp file o
n yo
ur to
uchscree
n devi
c
e, do
one o
f
the
fol
l
owing:
ƒ
Lau
n
ch PGP
Mobil
e
. To do
this o
n
yo
ur touchscree
n d
e
vi
ce, sel
e
ct
Start >
Programs
, and th
en sele
ct PGP
Mobil
e
. Then sel
e
ct
Menu >
Help
.
ƒ
You can
also navig
a
te to th
e PGP Mobile
help from yo
ur mobile d
e
vice's
main hel
p. In the d
e
vi
ce'
s
help T
a
ble o
f
Conte
n
ts, sel
e
ct
Help fo
r Added
Programs >
PGP Mobile
.
The
P
G
P Mobile User's Guide
is
av
ail
a
ble in an A
d
o
be A
c
r
o
b
a
t P
o
rt
abl
e
Do
cume
nt Fo
rmat (PDF) fil
es. You
can view an
d prin
t
the
s
e fil
es wi
th Adob
e
Acro
bat Read
er, avail
a
bl
e o
n
the
Ado
be Web
si
te
(
http://www.ado
be.com). The
PGP Mobile
User'
s
Gui
d
e
can be ob
tain
ed from yo
ur
PGP Universal Server
admini
strato
r
or from th
e PGP Corporati
on Knowl
edg
ebase.
Once PGP
Mobile is
rele
ased, addi
tio
n
al
inform
ati
on regardi
ng th
e pro
du
c
t is
entere
d
into the onlin
e Kno
w
ledg
e Base avail
a
ble o
n
the
PGP Corporation
Supp
ort Portal
(
https
://s
upport.pgp.com).
Contacting Technical Support
ƒ
To learn
abo
u
t
PGP
sup
port opti
on
s
an
d how to
con
t
act P
G
P Te
ch
n
i
cal
Supp
ort, please vi
si
t the
P
G
P Corporati
on Sup
port Home Pag
e
(
http://www.
pgp.com/su
p
port
).
ƒ
To access th
e PGP Su
ppo
rt Kn
owled
g
e
Base o
r
re
qu
est PGP T
e
ch
nical
Supp
ort, please vi
si
t
PGP
Support Portal Web Site
(
https
://s
upport.pgp.c
o
m
).
Note tha
t yo
u may a
c
ce
ss portion
s of the
PGP Suppor
t Knowledge Base witho
ut a suppo
rt agreement;
however, yo
u must have
a valid supp
ort agre
eme
nt to reque
st
Tech
nical Su
pport.
ƒ
For
an
y oth
e
r con
t
acts at P
G
P Corporati
on, please
visit the
PG
P
Con
t
a
c
t
s
Page
(
http://www.pgp.
co
m/company/
contact/ind
e
x.
html
).
ƒ
For g
ene
ral in
form
ati
on ab
out P
G
P Corp
oratio
n, please visi
t th
e
PGP Web
Site
(
http://www.pgp.com).
2
PG
P® M
obile
9.
9 0
A
b
ou
t PG
P
M
o
bi
l
e
ƒ
To access th
e PGP Su
ppo
rt forum
s
, ple
a
se vi
sit
P
G
P Supp
ort
(
http://forum.
pgp.com
). These
are user
communi
ty
support forum
s
hosted
by P
G
P Corp
oratio
n.
3
2 /
For Administrators /
For
you
r
users to b
e
abl
e
to install P
G
P
Mobil
e
on a
mobile de
vi
ce, you mu
st
pro
v
id
e them
with th
e
.cab
install
a
tion file as well as a
.dat
file t
ha
t
co
nt
ain
s
info
rmation o
n
the P
G
P Un
ive
r
sal Se
rver.
When P
G
P Mobile is in
stall
ed on a u
s
e
r
'
s
to
uchscree
n devi
c
e, on-
devi
c
e h
e
lp is
also installed
(on-devi
c
e h
e
l
p is no
t a
vail
a
ble o
n
th
e n
on-to
uchscre
en edi
tion).
Additio
n
al in
formatio
n is avail
a
bl
e in th
e
PGP Mobile
User'
s
Gui
d
e
(available
in
PDF f
o
rm
at)
as w
e
ll a
s
the
rele
as
e not
e
s
.
You m
a
y d
e
cid
e
th
at
yo
u wan
t
to
pro
v
id
e thi
s
info
rmation (
w
hich was provid
ed wh
en
you d
o
wnl
o
aded the
pro
g
ram from PGP Corp
oration) to
you
r
us
e
r
s. Be sur
e to di
st
ribu
t
e the
s
e fil
es
when
you di
strib
ute the in
stall
a
tio
n an
d con
f
ig
urati
on
file.
In This Chapter
The P
G
P Mobile Install
a
ti
on File
.............
...................................................
5 >
The P
G
P Mobile Confi
g
uration Fil
e
...........
.................................................
6 >
The PGP Mobile Installation File
The P
G
P Mo
bile installatio
n file is
a Mi
cro
s
oft Win
do
w
s
.cab
file.
This fil
e can
be tran
sferre
d to your d
evi
ce u
s
ing
an
y of th
e foll
owi
ng meth
od
s:
ƒ
De
skto
p syn
c
hro
nization
ƒ
Beaming (blu
eto
o
th, in
frared)
ƒ
Sto
r
age card tran
sfer
ƒ
Email
ƒ
Web do
wnlo
ad
ƒ
Mobil
e
De
vi
ce Manageme
n
t (MDM) pu
sh
B
e
sur
e
to p
r
ovid
e th
e ap
p
r
op
ria
t
e in
st
al
lati
on file
for
you
r
u
s
er
s'
d
e
vi
ce
s:
ƒ
For tou
c
h
s
cre
en de
vices, the file n
a
me
sho
u
ld be
*P
ro.cab
.
ƒ
For n
on-to
uchscreen d
evi
ce
s,
the fil
e
n
a
me shoul
d b
e
*Std.cab
.
Once the installation file is
on the de
vice
, user'
s
can start the in
stall
a
ti
on
pro
c
e
s
s by
selectin
g the
.
cab
file.
5
PG
P® M
obile
9.
9 0
For Admi
nis
trat
o
rs
The PGP Mobile Configuration File
In orde
r to e
n
r
oll, users will
use their
L
D
AP cre
den
tial
s an
d co
nne
ct to the PGP
Uni
v
e
r
sal Se
rve
r
in yo
ur o
r
ganiz
a
tion. Durin
g
enrollm
ent, th
e user'
s
GK
M or
SKM key i
s
d
ownlo
ad
ed to
the mobile d
evi
ce. The
co
nfig
urati
on fil
e, named
PGPConfigure.dat
, is used d
uri
ng th
e install
a
ti
on
of PGP Mo
bil
e to spe
c
ify
the lo
catio
n
o
f
the P
G
P Uni
v
e
r
sal Se
rver.
This
file must be located o
n
the d
e
vi
ce
before
the u
s
er in
stalls P
G
P Mobil
e
. It
doe
s no
t matter w
here th
e
file is lo
cated
,
altho
ugh it
may b
e easie
r
to pl
ace it in
the
same lo
cati
on as th
e install
a
ti
on .cab file.

To c
r
eate the .dat file
1
Create a
new
text
file and name
it
PGPC
onfigure.dat
.
2
Edit the file
and ad
d th
e fol
l
owing
singl
e line:
ovid=[UniversalServerName]
For e
x
ample, if yo
ur P
G
P Unive
r
sal Se
rver is n
a
med
ke
ys.m
a
pi.e
xample.
c
om, the line in the
.dat
file wo
uld be
ovid=keys.mapi.example.com
.
30
Sa
ve th
e file.
40
Dis
tri
bu
te th
e
file to y
ou
r
u
s
e
r
s wh
en y
o
u dis
trib
ut
e t
he ins
t
alla
tion
(
.cab
)
file.
6