Open Standards & Open Source in e-Government

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8 Δεκ 2013 (πριν από 3 χρόνια και 8 μήνες)

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Open Standards & Open Source in
e
-
Government

Who are we?


One of 33 boroughs that make up Greater London


We have 52 elected representatives, a resident
population of 200K which rises to 800K during the day.


We have the 2nd biggest knowledge economy in the UK


We have an annual budget of £1.3bn euros and deliver
more than 500 services to citizens


E
-
government in brief


We have a top 5 website (socitm better connected)


9K pages of content


We can take payment for more than 90 different services


More than 10m euros collected in online payments last
year


We have over 100K unique visitors each month


We have a web team of five people.



How did we get there?


In 2001 the Office of the deputy prime minister (ODPM)
instructed local authorities that they were to have all of
their services online by 2005


In 2001 we had an award winning website with just
under 2000 pages of content


We had a web team of 5 people


What happened next?


The ODPM issued a call for projects to enable local
government to achieve its objectives


Camden entered a project in colloboration with four other
London Boroughs


The project sought to create


standards for content management system for local
government


An open source content management


system that could deliver the standards


Why standards are important


The citizen should not have to learn a new way of
navigating a website each time they go to a different
municipality.


Interoperability becomes very complex without common
standards.


If you don’t have a common way of identifying a service
how can you know if you are delivering all of them online



How were the standards created?



A core team work on developing the first draft of
standards which were then tested in a series of
workshops with up to 40 participants in each workshop.


The draft standards were then imported into a test
system in which members of the public were invited to
assign services to categories


Testing took place in Libraries in different parts of
London


The results of the test were used to further refine the
categories.


Why the Open Source CMS is
important?


In 2001 CMS were very expensive, costing in
the region of 500K euros


No local authority had a cms


Proprietary vendors were unwilling to adapt their
systems to incorporate e
-
government metadata
standards

What is the APLAWS cms?


It is a j2E based cms built on redhat technology


It can hold content in any language with an ISO font


It can display information across any device, mobile
phones, digitv etc


It is semantic web compliant and completely
interoperable


It is free


What happened next to the standards?


The Aplaws category list was handed over to the
Improvement and development agency (IdEA) and was
refined to become the local government category list
(lgcl).


Almost all municipalities in England use the lgcl as a
basic navigation structure for their websites


Other CMS vendors have implemented it as an open
standard, as a result of the open source competition

What happened next to the standards?


The LGCL was taken on by another ODPM
funded project called the local e
-
government
standards body (legsb)


It then became the Integrated Public Sector
Vocabulary


Legsb was disbanded at the end of March 2006

What happened next to the CMS


The first versions of APLAWS was taken on by about 6
municipalities


A second version of APLAWS called APLAWS+ was
released in 2004


There have been 3 code releases since 2004 with a 4th
due in July this year


There are more than 30 different public sector
organisations using APLAWS, including 19
municipalities in the UK and the United Nations
Development Programme



What have we learnt?


That standards can develop a life of their own.


Don’t release a standard and then change it any more
frequently than once every 2 years. It takes that long
ot get everyone on the first version


That agreeing standards early allows for more
interoperability between systems later


Creating a front facing standard allowed vendors of
back office systems to provide local government
standards for their own software. Such as CRM or
EDRM

What have we learnt?


That CMS systems require a different skill set to
configure and maintain


Not all muncipalities have such expertise in house
which makes an open source system difficult to
implement.


APLAWS+ can create mulitiple sites


If we did the project again we would invite the smaller
municipalities to utilise this feature to save costs and
to share content production. East Riding county
council have used it to provide sites for more than 70
schools.

What will we share?

Everything


Project documentation is available at


Join the user group
-

potential users or interested parties
always welcome


Join the discussion groups on


Let you techies loose at


Contact us


Come and see us in Camden!



Thank you for your attention


Aingaran Pillai

ainga.pillai@camden.gov.uk