e
-
Learning for the Enterprise:
Why Learning Content
Management Matters Most
Bryan Chapman
e
-
Learning Analyst
Brandon
-
hall.com
Presented at Online Learning 2001
© 2001 brandon
-
hall.com
Traditional e
-
learning model
Learning Management
System
Live, Virtual
Classrooms
e
-
assessment
Online University
Classroom
Custom e
-
learning
“Off
-
the
-
Shelf”
e
-
learning
© 2001 brandon
-
hall.com
Emerging Technology
-
LCMS
Learning Management
System
Live, Virtual
Classrooms
Online University
Classroom
LCMS
Learning Content
Management System
•
Convergence of Knowledge
Management and traditional e
-
learning
•
Based on learning object
model, reusability, and team
development
© 2001 brandon
-
hall.com
Definition
LCMS
(èl
-
see
-
em
-
ess):
1)
A multi
-
user environment where
learning developers can create,
store, reuse, manage and deliver
digital learning content from a
central object repository.
2)
Acronym for
L
earning
C
ontent
M
anagement
S
ystem.
© 2001 brandon
-
hall.com
LCMS vs. LMS
LMS
LCMS
Primary Target Users
Training Managers,
Instructors, Administrators
Content Developers,
Instructional Designers,
Project Managers
Provides primary management
of…
Learners
Learning Content
Management of Classroom,
Instructor
-
led Training
Performance Reporting of
Training Results
Primary
Secondary
Learner Collaboration
Keeping Learner Profile Data
Sharing learner data with an ERP
system
Event Scheduling
© 2001 brandon
-
hall.com
LCMS vs. LMS
(cont)
LMS
LCMS
Competency Mapping
–
Skill Gap
Analysis
Content Creation Capabilities
Organizing reusable content
Creation of Test Questions and
test administration
Dynamic pretesting and adaptive
learning
Workflow tools to manage the
content development process
Deliver content by providing
navigational controls and look &
feel
© 2001 brandon
-
hall.com
LCMS
-
Significant Event Timeline
Circa November 2000
–
Formation of the
LCMS Vendor Council
Circa February 2001
-
The acronym
LCMS
begins appearing on
literature and trade show booths at Training 2001
April 12, 2001
-
Centra
acquires
MindLever
, rebrands the LCMS as
“
Centra Knowledge Server
”
June 4, 2001
–
Docent
significantly increases its internal content
management system functionality and releases it with Docent
version 5.0
June 27, 2001
–
Saba
acquires
Ultris
, rebrands as “
Saba Content
”
July 16, 2001
–
KnowledgePlanet
acquires
Peer3
, rebrands as
“
KnowledgePlanet Content
”
September 6, 2001
–
Click2Learn
releases
Aspen Enterprise
Learning Platform
–
converting in
-
house tool “
REDS
” to Aspen
Content Development Server and acquired
Intelliprep
to Aspen
Learning Experience Server
September 24, 2001
–
ThinQ
announces that they will “deeply
integrate” with
Outstart
© 2001 brandon
-
hall.com
Interoperability with 3
rd
Party LMS
29 LCMS Systems
Learning Management
System
LCMS
Learning Content
Management System
10
5
4
3
3
2
2
2
2
2
© 2001 brandon
-
hall.com
Review of LCMS products
•
Adaptive Learning Framework (ibtraining.com)
•
Adaptive Tutoring System (Adaptive Tutoring)
•
Aspen Content Development Server (Click2Learn)
•
Aspen Content Delivery Server (Click2Learn)
•
Centra Knowledge Server (Centra)
•
Docent Outliner/Content Delivery Server (Docent)
•
ePath Learning (ePath Learning)
•
Evolution (Outstart)
•
f(2) (Interactive Media)
•
iAuthor (NYUOnline)
•
LEAP Learning Development System (Intellinex)
•
iPerformance (Online Courseware Factory)
•
IPRESS/KBRIDGE (KnowledgeXtensions)
•
Jupiter (Avaltus)
•
Knowledge Mechanics Studio (Knowledge Mechanics)
•
Knowledge Pathways (Global Knowledge)
•
Knowledge Producer (IBM Mindspan Solutions)
•
Knowledgelinx 2000 (Knowledgelinx)
•
KnowledgePlanet Content (KnowledgePlanet)
•
KnowledgeOne Content Manager (LeadingWay
Knowledge Systems)
•
Lightspeed Omnisite (Lightspeed Interactive)
•
LogicBuilder (LogicBay)
•
Nogginware (Handshaw, inc.)
•
SmartBuilder (Suddenly Smart)
•
SWIFT (Gemini Learning Systems)
•
Theorix (Theorix)
•
TopClass (WBT Systems)
•
Total Knowledge Management (TKM) System (Generation21)
•
Vitalect (Vitalect)
•
VuePoint Learning System (VuePoint)
* Members of the LCMS Vendor Council in blue
© 2001 brandon
-
hall.com
“Points of Pain”
•
Can’t keep pace with the volume of content needed
•
Inefficiencies of developing content on the desktop
•
Lack of macro
-
management of overall development
process
•
Previously created content is difficult to find and use
•
Need for re
-
purposing content (multiple, derivative
versions)
•
Content created for one delivery format is not usable in
another format
•
Difficulties of creating adaptive learning using traditional
authoring tools
•
Inconsistencies in delivery standards
•
Difficulties of frequently changing content
•
Problems with manually attaching authored content to an
LMS
© 2001 brandon
-
hall.com
Characteristics of an LCMS
Based on a Learning Object Model
Content is reusable across courses, curricula or across the entire
enterprise
Content is not tightly bound to a specific template and can be re
-
deployed in a variety of formats such as e
-
learning, CD
-
ROM, print
-
based learning, PALM, EPSS, etc.
Navigational controls are not hard coded at the content (or page)
level
There is a complete separation of content and presentation logic
Content is stored in a central database repository
Content can be represented as XML or is stored as XML
Content can be tagged for advanced searchability (both at the media
and the topic level)
© 2001 brandon
-
hall.com
Characteristics of an LCMS
(con’t)
Pre
-
tests and Post
-
tests can be automatically aggregated from test
questions written for the primary instruction. In addition, the system
can delivery the test and prescribe learning based on performance
The system manages the development process by providing some
level of workflow tools to manage a multi
-
developer, team
environment.
Version controls and archiving capabilities to store previous versions
of content
Advanced searching capabilities across all objects in the repository
Interoperable with 3rd party learning management systems
Includes a delivery engine for serving up content, automatically adding
navigation controls, collaboration tools, utilities, and look & feel (skins)
© 2001 brandon
-
hall.com
Anatomy of an LCMS
Learning Object
Repository
Microsoft
Word
M
I
D
D
L
E
W
A
R
E
D
E
L
I
V
E
R
Y
E
N
G
I
N
E
PowerPoint
Built
-
in
Authoring Utilities
(Browser
-
Based or
Locally Installed Application)
Content Creation
Interfaces
Flash
(and other 3
rd
party
Authoring tools)
Content Assembly
Interface
(course hierarchy)
HTML
Editor
Embedded or external
Database Storage
Publish Learning
(add navigation controls, etc.)
e
-
Learning
CD
-
ROM
Print
-
based
PALM
(and other mobile
devices)
EPSS
Output
Type?
Assemble at runtime
Pre
-
compile
C:
\
Media
\
graphics
\
animations
\
audio
\
video
Output Formats
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