CC 833 Powerpoint - Iowa DHS Service Training

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8 Δεκ 2013 (πριν από 3 χρόνια και 7 μήνες)

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Child Welfare Contract Training


Follow Up (CC 833)


Safety Plan Services/Family Safety, Risk,
Permanency Services

Child Welfare Emergency Services

Recruitment and Retention

Group Care

Supervised Apartment Living

Iowa Foster Care Youth Council

1

Contact Information
-

Questions

2

Contract Name

Policy Contact / Email
Address

Subject Heading for
Email

Foster Group Care

Jim Chesnik

jchesni@dhs.state.ia.us

GC QA

Child Welfare Emergency
Services

Jim Chesnik

jchesni@dhs.state.ia.us

CWES QA

Safety Plan Services and

Family Safety, Risk, &
Permanency Services

Mindy Norwood

mnorwoo@dhs.state.ia.us

SP/FSRP QA

Recruitment & Retention
of Resources Families

Tracey Parker

TPARKER@dhs.state.ia.us

RR


QA

Iowa Foster Care Youth
Council

Doug Wolfe

dwolfe@dhs.state.ia.us

IFCYC QA

Supervised Apartment
Living

Holli

Miller

hmiller@dhs.state.ia.us

SAL QA

Safety Plan (SP) Services and Family Safety,
Risk, and Permanency (FSRP) Services


Follow Up

August 9
th
, 2011

3

Safety Plan Services


Referral Packet includes:


3055


Under youngest child victim


Referral Face Sheet


Safety Plan







(RFP/Contract)


4

Frequency
Within 24 hours and then daily
Within 24 hours and then daily
Within 24 hours and then daily
Safety Plan Services
The parent(s) and child victim(s), by contract,
must be seen within 24 hours.
The
referral worker cannot waive
this requirement for the initial contact.
The referral worker
may change
the frequency of contact for the remainder of the
episode of service. Any changes made to the frequency of contact or who must be
seen shall be documented electronically to notify the Contractor. A copy of this
electronic correspondence must be maintained in the Contractor Case file.
Who has to be seen
Child Victim(s) (
In the home)
Others identified on the Referral Face Sheet
Parents In The Home (this includes step-parents)
All Contractors shall receive Agency referrals and begin providing services within 24
hours of the referral. All Agency referrals will be made by phone to the Contractor.
The Contractor shall receive the written Safety Plan, Referral Face Sheet, and 3055
within 24 hours of the Agency referral.
Safety Plan Services

Excerpt from 101


Who must be seen


5

Safety Plan Services



Specific changes to this program under
new contract:


Payment Structure and requirements changed
for 2
nd

authorization.


No Program Improvement Plans (PIPs).


“Natural Disaster” added to inclement
weather clause.


6

FSRP Services




Referral Packet includes:


3055


Under youngest child victim


Referral Face Sheet


Safety Plan (if applicable)


Family Case Plan


when completed


CPS Assessment Summary


One which led to FSRP referral; all others require a
completed/signed Request for Child Abuse Information, Form
#470
-
0643


(RFP/Contract)



7

8

Initial Contact
First Month of Contact
Monthly Contact Thereafter
Within 5 business days
Determined by the Court, the Agency
Worker and/or results of the FTM
Minimum one time f-f
Within 5 business days
Determined by the Court, the Agency
Worker and/or results of the FTM
Minimum one time f-f
Within 5 business days
Determined by the Court, the Agency
Worker and/or results of the FTM
Minimum one time f-f
Within the first month of service
Minimum one time f-f
Determined by the Court, the Agency
Worker and/or results of the FTM
Minimum one time f-f
Agency Worker should coordinate
through ICPC
Agency Worker should coordinate
through ICPC
Agency Worker should coordinate
through ICPC
As documented on the Referal
Face Sheet
Determined by the Court, the Agency
Worker and/or results of the FTM
Determined by the Court, the Agency
Worker and/or results of the FTM
Determined by the Court, the Agency
Worker and/or results of the FTM
Determined by the Court, the Agency
Worker and/or results of the FTM
Determined by the Court, the Agency
Worker and/or results of the FTM. May
include phone, written or electronic
correspondence or Face to Face.
Determined by the Court, the Agency
Worker and/or results of the FTM. May
include phone, written or electronic
correspondence or Face to Face.
Child placed in PMIC, Toledo or Group Care
All children residing in the home not identified as CINA or abuse
victims
Family Safety, Risk and Permanency Services
Who Has To Be Seen
Any changes made to the frequency of contact or who must be seen shall be documented in an electronic communication
to notify the Contractor. A copy of this electronic communication must be maintained in the Contractor Case file. The
Agency Worker cannot waive a required contact.
Birth Parents of Children with the Permanency Goal of APPLA
Parents residing outside the state of Iowa
Child is placed outside the state of Iowa
Children identified as subjects of CINA (includes foster family
care, kinship care, or shelter care)
Children identified as abuse victims (includes foster family care,
kinship care, or shelter care)
Parents
/ C
aretaking adults in the home
( this includes step-
parents, and foster parents when TPR has occurred)
Parents that do not reside "In the Home"

FSRP
Excerpt from 101


Who must be seen



FSRP Services


Specific changes to this program under
new contract:


Contractors will provide the Agency (DHS) worker
with a copy of the Functional Assessment.


Parent who resides outside of the state of Iowa,
frequency and method of contact determined by
Court, Agency worker, and/or results of FTMs.


The method of contact could include phone, written or
electronic correspondence, or face to face.


“Waiver” changed to “Reduction Deferment”.


9

FSRP Services


Specific changes to this program under
new contract:


Program Improvement Plans (PIPs)


Rate Reduction.


PIP completed if not achieve 85% of case compliance or 95%
on accuracy in reporting for any three month period.


If a Contractor has not successfully achieved identified benchmarks
in the PIP within a six month period, the monthly payment amount
will be reduced by 2% for all cases served from that point forward
and complete a 2
nd

PIP.


If a Contractor does not achieve benchmarks in 2
nd

PIP within the
next six months, payment will be reduced by 5% and remain in
effect until benchmarks are met.


10

FSRP Services





Beginning with all referrals in August 2011,
the five (5) business day contact
requirement is back in effect.


The Contractor had ten (10) business days to
make initial contact in the month of July 2011
on all referrals to FSRP Services (even if
referral was made on July 31
st
).

11

Safety Plan/FSRP Services



Changes to
both

programs under new
contract:


Defined face to face contact to mean in person or by
videoconferencing. Video conferencing will be on a
limited basis in appropriate circumstances with prior
Agency (DHS) approval.


“Email” terminology was replaced with “electronic
communication”.


Attendance to Dream Team Meetings
(where available).

12

Safety Plan/FSRP Services


Changes to
both

services under new
contract:


No longer require Satisfaction Surveys.


Any changes to the frequency of contact or
who must be seen is to be documented in
subsequent Agency (DHS) electronic
communication and placed in the case file.


Service Codes (A5XX and A9XX).



13

Safety Plan/FSRP Services


Case Progress Reports (confidential
information)


Option 1


Contractor writes separate
reports; or


Option 2


One report, redact confidential
information.


“No reject, no eject”


Contractors shall
accept all cases referred to SP and FSRP
by the Agency (DHS) within the contract
area.

14

Safety Plan/FSRP Services


Out of state


If a child is
placed

or
resides

outside of Iowa,
the Contractor is not required to make
contact with this child.


If a child is temporarily out of the state
(vacation or other reasons), the Contractor is
required to make contact.


If not able to make this contact, the missed contact
would fall within the allowed 15%.

15

Safety Plan/FSRP Services


If the address of the NCP is unknown at the time of
FSRP referral, DHS should not require the Contractor
to make contact with the NCP at any frequency until
valid contact information is obtained. DHS and the
Contractor should
both

be making attempts to locate
the NCP based upon interactions and contact with the
family during service delivery.


DHS staff may request that the Contractor make attempts to
locate the NCP, but contact is not required until located.

16

Safety Plan/FSRP Services and
CWES


A child/family can receive both FSRP Services and
CWES Services
--
receiving FSRP services does not alone
preclude a child from being eligible for CWES.


It’s possible a child receiving FSRP Services would need
to be referred for a shelter placement that is part of the
CWES array, thus accessing both services. CWES
activities can be provided.


Duplicating efforts must be avoided, but the two
Contractors should work closely together to align
services to meet the needs of children in all levels of
out of home care.



17

Child Welfare Emergency Services (CWES)
--

Follow Up

August 9, 2011

18

Child Welfare Emergency Services

(CWES)


What are they?



An array of short term, temporary child
welfare interventions focused on children who
would otherwise be referred for shelter bed
placement if appropriate alternative services
were not available

19


Target Population


Children up to the age of 18 years under the
supervision of the DHS or JCS who need
temporary care and can be lawfully placed in
Emergency Juvenile Shelter Care


Includes Law Enforcement referrals

20

Child Welfare Emergency Services

(CWES)

Child Welfare Emergency Services

(CWES)


Who’s providing CWES?


14 Contractors around the state, offering 17
juvenile shelters as part of the CWES arrays


Partnerships with FSRP providers in a couple
of locations


Local partners should have met by now

if
not please seek each other out


21

CWES Contractors SFY 2012

22




Lyon


Osceola



Sioux


Grundy


Dubuque


Jackson


Mitchell


Worth


Dickinson


Emmet


Winnebago



Howard


Winneshiek




Allamakee




O’Brien



Clay


Palo
Alto



Kossuth


Hancock


Cerro
Gordo


Floyd


Chickasaw



Woodbury


Plymouth



Cherokee




Buena

Vista


Pocah
ontas


Humbol
dt


Wright


Franklin


Butler



Bremer


Fayette


Clayton



Ida



Sac



Calhoun


Webster


Hamilton


Hardin


Black
Hawk


Buchanan


Delaware



Monona


Crawford


Carroll



Greene


Boone


Story



Marshall


Tama


Benton

Linn


Jones


Clinton



Harrison


Shelby


Audubon



Guthrie


Dallas



Polk


Jasper


Poweshiek


Iowa


Johnson


Cedar

Scott


Muscatine


Pottawattamie


Cass



Adair



Madison


Warren


Marion



Mahaska


Keokuk


Washington



Louisa



Mills


Mont

gomery


Union


Clarke



Lucas


Monroe


Wapello



Jefferson


Henry



Des
Moines


Fremont



Page



Taylor



Ringgold


Decatur



Wayne


Appanoose


Davis



Van
Buren



Lee


Adams


3

2

4

5

6

7

8

9

10

11

12

13

14

15

1

CWES Map Key

23

1
-
Christian Home Assoc.
-
Children's Sq.

2
-
Quakerdale
-
Manning

3
-
Florence Crittenton Home

4
-
Youth & Family Resource Services

5
-
Youth and Shelter Services

6
-
Youth Emergency Services & Shelter



7
-
Francis Lauer Youth Services, Inc.

8
-
Lutheran Services in Iowa (LSI)

9
-
Quakerdale and LSI

10
-
Quakerdale

11
-
Youth Shelter Care of North Central Iowa, Inc.

12
-
Foundation 2 and Four Oaks

13
-
American Home Finding Association of Ottumwa

14
-
Hillcrest Family Services

15
-
Family Resources

Child Welfare Emergency Services

(CWES)


Next steps this SFY:


1.
Assuring Access To Services

2.
Working toward uniform CWES screening
and approaches to service provision

3.
Monitor diverting from placement

4.
Evaluation of outcomes

24

Child Welfare Emergency Services

(CWES)


Outcome Expectations



Goal to hold meetings with all contractors by
August 31
st
, with follow up meetings
throughout the year


Assure everyone understands what and how
we’ll measure outcomes


Discussion of how the online entry and
tracking system is shaping up


Initiate reporting, tracking and monitoring
activities October 1, 2011

25

Contract for the Recruitment and
Retention of Resource Families

Follow
-
up

26

Unlicensed Relative Home Studies
Clarification


Relative home studies are now being referred to
Iowa KidsNet for completion.


A home study referral means all the information
required in the Relative Home Study Format RC
-
0078 found in the Employee’s Manual 17
Appendix will be completed.


Iowa KidsNet has
20
days to complete the study
once record checks and record check evaluations
are completed by the Agency.

27

Unlicensed Relative Home Studies
continued


Payment for relative home studies has been
added into the contract.


The service is no longer entered into FACS
.


Referrals for relative home studies will continue
to be done on a 3055 generated through
Outlook
. Service code and provider number is
not needed.


Day 1 is still counted as the date the referral is
received by Iowa KidsNet.


28

Unlicensed Relative Home Studies
continued


The updated protocol that outlines the
process is located in the following share
\
\
Hoovr3s1
\
OFS.771
\
OFSINFO
\
Recruitm
ent & Retention

29

Protocols


All protocols have been updated and can be
found in the following share:

\
\
Hoovr3s1
\
OFS.771
\
OFSINFO
\
Recruitment &
Retention


There have been no substantial changes to the
procedures in the protocols


Once a protocol is signed by IKN and DHS it
becomes part of the contract.

30

DHS Contract Responsibility
Reminders

Initial and Renewal Packets:


Record the date the packet was received and
any missing documents on the tracking tool.

Relative Home Studies:


Complete record checks and evaluations prior
to referral


Talk to relatives about the home study process
and placement to determine if it is an
appropriate referral.

31

DHS Contract Responsibility Reminders

continued

Matching


Notify Iowa KidsNet within 24 hours of a
child’s placement in a pre
-
adoptive or foster
home, or when there is a change in the child’s
status.


Notify Iowa KidsNet when a referred home is
not used for placement.


Update Iowa KidsNet at least every 14 days for
30 day planned placements
.

32

DHS Contract Responsibility Reminders

continued


DHS is responsible for Corrective Action Plans.
Collaborate with Iowa KidsNet staff to develop
and monitor progress.

Post
-
Adoption Services


Invite Iowa KidsNet post adoption staff to meet
with the adoptive family prior to finalization to
provide the family with post
-
adoption support
information.

33

Foster Group Care
--

Follow Up

August 9, 2011

34

Foster Group Care


What is it?


Structured living for eligible foster care
children considered unable to live in a family
situation due to social, emotional, or physical
disabilities but are able to interact in a
community environment with varying degrees
of supervision.

35

Foster Group Care



Children are adjudicated either as having
committed a delinquent act or as a Child
In Need of Assistance (CINA)


Court
-
orders to care that is provided in
licensed facilities 24 hours a day and
seven days per week

36

Foster Group Care


Outcome
Expectations



Goal to hold meetings with all contractors by
August 31
st
, with follow up meetings
throughout the year


Assure everyone understands what and how
we’ll measure outcomes


Discussion of how the online entry and
tracking system is shaping up


Initiate reporting, tracking and monitoring
activities October 1, 2011

37

Foster Group Care


Foster group care providers in SFY 2012


15 contractors


No changes to the current provider network


Out of state exceptions to policy required in
most cases (for contracts not related to the
RFP)



38

Foster Group Care


Reminders for SFY 2012:


1.
Quarterly meetings with contractors in
addition to local service area meetings

2.
Assessment of outcomes and their
relationship to group care to inform future
planning

39

Supervised Apartment Living (SAL) Foster
Care


Follow Up

August 9
th
, 2011

40

Eligibility Criteria eff. 7/1/11


Youth must be at least 16 ½ years of age
for Cluster site settings or 17 years of age
for Scattered site settings.



*Youth already placed in SAL prior to July 1,
2011 who do not meet the new age
criteria can remain in SAL effective July 1,
2011.

41

Eligibility Criteria (cont.)


School & Work Criteria


1) Youth are attending school leading to a
high school diploma or GED or;


2) Youth are attending post
-
secondary
education on a full
-
time basis or;


3) Youth are attending post
-
secondary
education on a part
-
time basis and
working part
-
time or participating in a
work training program or;

42

Eligibility Criteria (cont.)


Youth no longer attending school must be
working an average of 80 hours per
month or participating in a work training
program

43

Eligibility Criteria (cont.)


SAL can be a youth’s first foster care
placement.


A child does not need to be in another type
of foster care prior to being placed in SAL.

44

Iowa Foster Care Youth Council


Purpose:

This Contract is to implement,
facilitate, and maintain a council for
adolescents currently in, or who were
formerly in a foster care placement age
13
-
20.


45

Contractor:



Youth and Shelter Services Inc.(YSS).
Children and Families of Iowa (CFI) held
the contract, formerly.


46

AMP: Achieving Maximum Potential


The previous name, elevate, will be retained
by the former Contractor.


Currently participating youth have renamed
the Iowa Foster Care Youth Council.



47

Website

The Contractor has begun to design a
website for youth using a premium
content management system that will
allow youth to help manage the website's
content. Expect this January 2012.


For now,
AMPIowa.org

48

Council Locations





The Iowa Foster Care Youth Council
currently has local councils meetings at
least once monthly 10 communities:




49

http://ampiowa.org/pdfs/locations_
map.pdf

50

Maintain Ten Existing Local
Councils


Cherokee


Council Bluffs


Sioux City


Waterloo


Fort Dodge


Ames


Des Moines


Davenport


Dubuque


Cedar Raids

51

Youth Engagement in Child
Welfare


AMP can provide representation at Agency
workgroups, etc.

YSS is prepared to respond timely to
requests for youth participation.

YSS will Compensate youth for time and
travel.

52

To Request Youth Participation:


Ruth Buckels, AMP Statewide Coordinator

Family Life Center

125 S 3rd Street

Ames, IA 50010

515
-
291
-
4581


rbuckels@yss.ames.ia.us



53

Thank

You


Supervisors may use the recording of the
June 2011 webinar along with the
information from this webinar to train
staff.


This information is available on the
training website.


Any questions should be submitted to the
Program Managers in their respective
program areas.

Thank you!

54

Contact Information
-

Questions

55

Contract Name

Policy Contact / Email
Address

Subject Heading for
Email

Foster Group Care

Jim Chesnik

jchesni@dhs.state.ia.us

GC QA

Child Welfare Emergency
Services

Jim Chesnik

jchesni@dhs.state.ia.us

CWES QA

Safety Plan Services and

Family Safety, Risk, &
Permanency Services

Mindy Norwood

mnorwoo@dhs.state.ia.us

SP/FSRP QA

Recruitment & Retention
of Resources Families

Tracey Parker

TPARKER@dhs.state.ia.us

RR


QA

Iowa Foster Care Youth
Council

Doug Wolfe

dwolfe@dhs.state.ia.us

IFCYC QA

Supervised Apartment
Living

Holli

Miller

hmiller@dhs.state.ia.us

SAL QA