From: Stein, Jack Sent: Tuesday, October 17, 2006 9:34 ...

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From:

Stein, Jack

Sent:

Tuesday, October 17, 2006 9:34 AM

To:

Johnson, Robert; Smelser, Ronald

Cc:

Simineau, Wesley; Edgecombe, Jason; Dyer, Rodney; Whisler, David; Rao, Nayana; Chaney,
David; Patil, Shyam; Patton, Timothy; Rhodes, Terry

Subject:

Mosai
c Computing Status for week ending Oct 9
-

Oct 15, 2006


Mosaic Computing Status for week ending

Oct

9

-


Oct 15, 2006

--------------------------------------------------------------------------------------------


Jack Stein:

--------------

* Continue rese
arch with VMWare for virtualization of Windows XP so that we can support
installing hard to install applications under Mosaic.

We are also looking into using VMWare for
extending MosaicAnywhere sessions. Ordered VMWare Server and ACE to research these f
or
our use.



* Reviewed with Tim and Terry our PC workstation strategy from the $200k one time
allocation.

We are planning to purchase about 110 new Dell Optiplex 745 systems with sufficient
hardware to take us into MS Vista.


these will replace the syste
ms in Smith 249 and 229 and also
give tenure track faculty who have out of warranty primary Mosaic PC systems new desktops
systems.


We will use the freed up Mosaic PC from the 249 and 229 labs to upgrade other faculty
and staff who have out of warranty de
sktop Mosaic PC. The balance of what is left (about 30
some systems) will be made available for sale at a reduced cost to the COE departments as
secondary systems that still have some balance of warranty period.



* We ordered a Dell Optiplex 745 desktop m
odel to evaluate as a new system for labs and
faculty.


Also working with Mike Carr to assess the small form factor (SFF)

745 and see if the
dual processor alleviates the heat concerns from the original SFF we have deployed..



* Reviewed with Tim and Terr
y how to

allocate the $100k additional funding to Mosaic from the
Dean for our prioritized capital request that we made in Sept 2006. Our plan is to continue the
server room upgrade ($168k).


We will ask the Dean to convince AA to support the Smith 249
and

229 labs renovation (carpet, desks and chairs). Planned a

tour with the Dean

of Smith abs
and Smith server room



* Working with campus book store initially to assess how the store can carry software products
for sale to students.


Also looking to see if
Purchasing (Ray Barger) can make available popular
basic titles at reduced prices for sale at the book store.


Currently the book store carries no
software titles but makes available a web site for students to purchase software.


I am trying to
follow the
model the NCSU has set up in the book store and the COE for helping students with
software on their student owned computer.


This step will be helpful in our overall strategy to
make SOC mandatory for all incoming COE students in Sept 2007. Stay tuned.



*

Began a dialog with Campus police to see if they can participate in monitoring labs over web
cams and respond to alarms in our newer labs. Stay tuned.



* Started working on justification for the Dean on additional SPA staff member for Mosaic
Computing.


Right now all additional SPA requests are on hold.





Software Releases:




*


We plan to roll out a software update on Windows XP on Oct


16.




1. Netbeans


[Chaney]



2. Java 1.5 updated


[Chaney]





3. MathType
-

[Rodney to set up wi
th new concurrent 10 user license]



4. Unfree locked files on logout [Rodney]


5. Support for 2 printers [Rodney]



6. MS Security Patch



7. McAfee virus definition file





*



We are still working on the following for the next softwar
e release:





-
Crystal Ball


(Win)


-

Rodney is working on this and we have a VMWare





version of this software on a guest Windows XP systems that Dr. Lim




is testing on rws40.




-
Solidworks (Windows)
-

Dave Chaney is working on

this.




-
Algor


Wes is working on this with Dr. Chen.



-
VISSIM
-

Wes looking into adding more hardware keys for this product.





-
Autodesk VIS, Inventor FEA
-

-
Dave Chaney is planning to work on this next




-
SAS/JMP (Windows)
-
D
ave Chaney is planning to work on this next



-
Hypermesh for Windows (Dave Chaney has the Unix and Linux ready)





-

MatLab from Mathworks license renewal.


We have the renewed




license from the vendor.





On deck are the following requ
ests:





-
LS
-
Dyna for Howie Fang.


Received the software and license




from Mike Mosley.


We will install and run a license server




for after we complete some other higher priority installs.



-
LabView



-
Mentor Graphics license renewal. Got vend
or quote. Asked


Ari, the sponsor for renewal
request.



-
Whitesmoke software. Looking to see if we can get this software available




to students to purchase or on a recommended software list on our Web site.




-
Quicktime w. ITunes (Windo
ws)



-
Real VNC (Windows)
-

on hold



-
Adobe Pro (Windows)
-

Wes is looking into this.



Going forward each and every engineering application software renewal will need to be re
-
justified by the sponsor.


We are making sure that the we still have just
ification for the application
and the number of seats that we are renewing.


We also need to be able to show


due diligence


as our application software suite gets scrutinized


from outside of COE.


All software


documentation Requests, PR, PO, Quotes, li
censing, formal requests from the sponsor

is now
being tracked on N:
\
uncc
\
coe
\
dept
\
MOSAIC
\
fy07_PRs


and in a summary spreadsheet in
N:
\
uncc
\
coe
\
dept
\
MOSAIC
\
fy07_PRs
\
Applications_Info
\
Software_Tracker


by Jack.



*
Attended a PACE video conference ca
ll.


Sent summary to everyone. Based on IT PACE
working Group recommendations there will be impact across all IT groups on campus. This
includes server consolidations into centralized computer room;


Bulk buy of PC systems to reduce
costs; a unified disast
er recovery plan.


See the following for more information:



http://intranet.northcarolina.edu/docs/finance/pace/PACE_IV_(Oct10_2006)_FINAL.pdf

f
or a
summary of what was reviewed.




* We plan to meet with


key Unix and Linux faculty in the COE by end of Oct 2006 and


assess
and


come up with a proposed strategy


in

Nov


2006 on

a Mosaic Unix and Linux.



*
Jason making good progress with setting
up AFS Test Cell.



*

We are testing a wiki (Media Wiki) that Jason set up internal for capturing documentation on
projects.



* Plan to have an all day planning retreat with Mosaic Computing for later part of Oct 2006 or Nov
2006.



*


Our Mosaic PC Desk

top System management strategy continues making progress:





We have sent an inventory of all

Mosaic PC, Unix and Linux Systems to CFAC members
asking them to identify primary Mosaic systems and secondary one. This is a necessary
audit that we must cond
uct yearly to make sure our data bases are up to the most current
information. We have received feed back from everyone.


ME

sent

us a list of Linux, Unix
and secondary systems.





* Working with Mike Herman, Ron Smelser, Steve Clark and Nayana

on LCD
signage project for
College of Engineering.


We the 2nd floor Woodward


plasma display showing power point slides
and live web screen shots inside power point.

The same has been set up for the 1st floor
Woodward plasma display.


We are assessing the use o
f

the interactive overlay at this
point.

Mike has developed a set of


written requirements for the Woodward displays and we will
work with the ECE committee to close up on these.



We are working with Steve Clark


and Lee
Perkins on resolving several iss
ues with Woodward plasma displays.


There was a virus infection
on the Woodward interactive 1st floor and 2nd floor systems and require a rebuild of the systems
by Steve Clark.



* ITS is still working to get

UPS systems in Smith for networking gear.




* Classroom Podiums to replace or add


for Smith and CARC are being coordinated by Ron
Smelser. A prioritized list was submitted by Ron to Steve Clark.


Mosaic may be able to front 2
podium for this year.


We also have ordered from Steve podium hardware t
o enable us to create
a system build and test drivers in our CARC 235 lab.



*

Met with Dan R on Smith facilities projects.


Posted summary of the meeting.


At this point,
based on the progress to date,

I have to state that the Smith 225 lab/classroom is
at risk of being
completed for the Jan 2007 semester. Also working with Dan and Eng Management on Kennedy
302E lab/classroom.


Also asked Dan to look into adding more circuits in CARC 235 and Jason's
office so we don't over load the electrical circuits wit
h all of our test equipment.



* Terry

continues making good progress with deployment aspect of the Computer Server Room
re
-
vamp/consolidation project.




* Terry continues working on consolidation of storage space in Smith and off site.



*

We still ne
ed to complete the full deployment of the

remaining

1U Dell rack mount PC for
migrating/consolidating our internal infra structure services


(3 Active Directory, 1 License
Server, 1 probe Server and 2 spare Servers). Rodney

is depending on

Wes to help on

these
and to also gain training.



* As a place holder and reminder for Mosaic Computing I am itemizing what we have to revisit
and address:



A.


I have committed to ITS that we will evaluated use of Symantec





Anti Virus for Mosaic instead of M
cAfee and we could save about






$7500 a year by doing that.



B.


We need to get the auto

builds set up to handle the

Podiums with the




SmartBoard software that Tim manually installed.



C.


We need to address the integration of Mosaic/K
erberos with ID Management



D.


We need to figure out why the Kiosk systems failed with Okinit from Oracle





but worked with MIT kinit when we upgrade the PC systems.



E.



We need to figure out how to capture Xserver usage/utilization




data to make sure we have these servers understood. (being addressed by Shyam)



F. We need to re
-
visit how we integrate Netware access to Mosaic.



G. Need to get our new Build servers to work in a load balancing set up.





* Dave W spending

tim
e on the CMIS data base (table definition, mapping,

schema, data input
methodology, report generation, etc)


for SPART and ABET.




*

Wireless Networking usage data of Wireless Access Points on:


http://www.coe.uncc.edu/~jmstein/COE%20Wireless%20Stats/

September usage data is
posted.



We will continue to evaluate usage patterns to see how this technology is getting used
and if we should expand coverage.


* The Application Reque
st project for tracking applications software requests, install and usage

has been suspended


no resources


are available to continue with the project. Plan to re
-
activate the project with help from student technical specialist.



* Status on the followi
ng User Support projects:



-

Incident Tracking.



*


requirements for this project have been identified.



The Open Source package Request Tracker (RT) has been identified..



-

Knowledge Base for Mosaic.



*


requirements for this proje
ct have been identified.






The Open Source package Request Tracker (RT)


with the FM module has been identified..

.


*


Working with COAS for Mosaic workstations. They have re
-
assessed

the workstations

(Dale
Pike is doing that) and dropped the numbe
r of


Unix workstations that need Mosaic support.


Also


working with Jeff Rabon at COIT for audit of COE based software they are using and the
fund transfer for this (all by Taghi)
-

for a total of $5250.

*


Monitoring the survey of Engineering students
to assess computing profile of


students,


get a
sense of their views about our labs and help desk and prod them to see if


we made available


engineering PODcasts would they

access


pod casting to enhance their COE education.
Working with Kim at Student

Voice to compile an electronic version.


Survey was sent out Oct 2
and will end


Oct 17. Results of the survey will be compiled and discussed at the fall 2006 AIM
meeting with COE department heads.



*

Planned

vacation Oct 2,

5 and


9.


Then Oct 13 and
16.



Tim Patton:

---------------

Worked at COE picnic.


Out sick 1 day.


Tried to install cameras in S260.


Discovered that the ceiling support grid is

electrically charged resulting in the "smoking" of two cameras.


Tried to repair the color printer in t
he Deans office.


Was unable to determine

the problem and after consultation with Terry advised Marion to initiate a

repair ticket thru Purchasing.


Worked on SOP for suspected compromise of a Mosaic server.


Normal support to users.


Projected Leave:


1/
2 day 27 Oct; 30 Oct; 1/2 day 9 Nov (medical); 22 Nov



Wes Simineau:

-------------------

Assisted Chaney with Solidworks License

Removed CES EduPack from baseline

Installed and began testing updated ALGOR software



Works under admin account wit
h update.



Works under training account post Admin run



Need new media Sent request to vendor 10/12/2006

Discussion about application installation methodology

Installed test group on MWS65

Began testing apps

More Self
-
study on Server
2003 File system.



Jason Edgecombe:

----------------------



* Helped Rodney set up two Vmware windows test machines

* Set up a test kerberos server, but couldn't get remote kadmin to work

* Did some windows training with Rodney


Dave Whisler:

-----------
--------


I am continuing to work on development of the database schema for this project.

Much of it has
been to design a user
-
friendly method of mapping survey questions together

from different time
periods

for trending purposes.


Mapping is needed since

the Student Voice service is not
providing the mapping data in their download.


It is suspected that they can't do this without
custom work each time we need trending.

We need a

definitive answer from them on 1) if they
can do this 2) how they are doin
g this, since no mapping information

is passed to us via the data
downloads.

Holding off on discussions with them as per instructions from Patty Tolley.


I'm
developing the mapping to be able to handle common situations where the question has moved
to a

different question# in the survey.


This first situation

would occur anytime

new questions are
inserted in a later survey or old questions

no longer needed are removed.


It's also possible that
the text of the question may be rephrased, etc... without a
ltering the meaning of the qustion, thus
using a

direct textual comparison

the link between surveys (for trending purposes)

would not be a
reliable method.




Spent time researching issues with the Webfocus Graphing module.


Worked with Tami (who is
als
o trying to figure it out) to resolve several of the issues with the graphing module.


Unfortunately,

UNCC's technical contact at IBI (WebFocus) has been laid off due to IBI being
bought by another vendor.


No training is available for WebFocus on campus
.



Attended a 2 hour discussion and demo

of Wiki Technology.



I found a bug late one night

that is in all of my MS
-
Access front
-
ends to my Oracle Databases.


This bug has not yet caused any impact to any of my

databases or its end
-
users, but eventually
this would have

surfaced in the future.


By being pro
-
active, I was able to find it and fix the code
and prevent the problem from occuring.



Installed the 6 critical security patches from Microsoft on the Centra Servers.



Downloaded the latest version o
f MySQL for Solaris (5.0.26) which contains many security
patches and bug fixes.



Wrote up procedures for upgrade of the COE's MySQL Servers.



Upgraded MySQL Server on db
-
test and cloned the production MySQL Server for testing
purposes.





Upgraded the

MySQL production Server to

5.0.26 this past

Thursday

after hours.



The Oracle Server Critical Patch Update (CPU) for this Quarter will be released by Oracle
on

Tuesday (Oct 17), and I will be taking down the Oracle Servers sometime this week after
hours
this week to apply this Critical Patch Update.






Terry Rhodes:

--------------------



This is for Oct 2
-
5 & Oct 12 & 13.



Updating Mosaic Lite info in QIP and device

databases.


Registeri
ng Podium machine in Smith 129 in

preparation of Mosaic Build.


Preparing machine for ERB 188 install.


Delivered 3 systems to Jason for development

work.


Troubleshooting network issues with Smith 129

Podium machine


Restored old volume for ME for the

Hum
an Power Vehicle


Restored old volume for math for previous

faculty member


Installed machine for Steven Johnson in Motorsports.


Had Network ports activated in Smith 129


Build mws770 Podium machine in Smith 129


Generated report on Mosaic PC's and warran
ty info

for Jack.


Replaced mws553 in Sm249 Lab because it would

not rebuild.


Picked up machine from CE to convert to Mosaic

for Eric Long in CARC 278


Built mws9 to be a Mosaic machine


Rebuilt mws553 to be Mosaic


Picked up camvs3 from Jason for no vide
o.

Reseated video card and machine was ok.


Saved backup database.


Registered cameras for Tim


Created vms
-
sm1 and virtual rws entries for

Rodney


Delivered disk packs to Gary Addington in

GES.


Decommissioned 2 Sun workstations for GES


Replaced Power Su
pply in Mosaic PC for

Stuart Smith


Worked issue with COB328ps printer when it print queue

was moved from Smith to Duke.


Continue to reconcile Departmental inventory info as it becomes

available.


Vacation Wed: 18



Wed: 25





Rodney Dyer:

-------
-------------

* More work with Jason on VMWare server and MosaicAnywhere setup.


* Updated Eudora Email as well as all server side scripts and the



Mosaic XP workstation config to use SMTP_SERVER=ironhost.uncc.edu




All hardcoded fail
-
over default valu
es in scripts will need to



be changed as time permits.


* Installed UPHClean (user profile locking cleaner) for update.


* Installed all Microsoft "Patch Tuesday" patches for rollout.


* Continued work with MathType reinstall and testing.


* Work with D
ave Chaney on application install issues.


* Removed "CES EduPack" from Mosaic Mechanical Engineering menu.


* Added printer "cob328ps" and removed "sm237ps" for Terry.




Removed printers:


imagingps, cm0ps


* Update McAfee VirusScan dat files for Octo
ber.


* Much streamlining and cleanup of the XP printers and scripting.


* Much pre
-
update testing and problem decision tree evaluation.


* Released Mosaic XP Maintenance Update for October.



Dave Chaney:

-------------------

Mosaic Maintenance (System and

Applications):


-

Working with Rodney and Jack on new requested application list for Mosaic using Application
Tracking SS.




-

MathType integration with MS Word released in June update with issues.


Most of the issues
were related to running macros in MS

Word and consisted of inconsistent dialogs among
machines.


These appeared while opening MS Word and/or accessing the features of MathType
through the menus or icons.


This was very dependent of the level of security the user had
agreed to in MS Word pref
erences.


Rodney, Wes and myself worked on issue and had it
resolved within 24 hours.


Another issue appeared with the licensing that limited the licenses to 1
instead of the recent 5 we added.


The package contacts the vendor through the web to get
access
.


Once one licenses starts up, another is not allowed even though our samwrapping
restricts it to 5.


No workaround for this, so we were forced to cut the license back to the original
1.


Rodney is still evaluating to see if he can provide a fix to allow

5 licenses to run.

Jack is
currently getting quotes for department license.

Rodney ran update scripts over the weekend to
fix issues

continually plaguing users.

Jack received new license that allows it to be managed
correctly by samwrap.

Plan to help Ro
dney if he decides to pursue a task script.

Update

-

MathType update released in October 15 XP update.


This appears to have fixed errors, added
new MathType license, and updated Flex license quantity to 10.


Flex appears to be controlling
license correc
tly now.



-

Abaqus 6.6
-
1 license issues with new updated licenses for teaching full commercial versions in
Academic environment.


The full versions running for teaching only conflict with the Research
only license when running on the same license server s
ince they have


same feature name.


After
unsuccessful test running the different same feature codes under different port numbers, I have
concluded that these will need to either be merged into one license file by Abaqus or served from
2 licenses servers.


Since Abaqus does not provide a Solaris flex daemon anymore, we would
need to create a new license server for windows or linux in the second scenario.


I am working
with the Abaqus sponsor Dr. Bose to come up with the best solution.

Waiting from Dr. Bose
to
proceed.



-

Autodesk VIZ installation started.


Initial installation failed due to write issues in AFS build
process. Currently working on solution.


Primary issues were result of bad CDROM install.


Used
another copy and everything appears to be worki
ng as expected.


Plan to have

Mosaic build
completed and ready for testing this week.


New issues appeared with application trying to write
to the application files when be run as a non

privileged user.


Currently, put on hold to get some
other apps out.

Still on hold...



-


SolidWorks received and being reviewed for installation on Mosaic.

Begin installation on
SolidWorks on Mosaic.


Ran into problems obtaining license file through their online support
center.


Working with Tim Patton to get correct ser
ial number.

Serial number obtained and new
license was created from the web.


However, new generated license would not run.


After a lot of
investigation, I realized that the new license was incorrectly generated.


The USB key that it was
generated from w
as incorrect.


I contacted SolidWorks and they regenerated a new key with
correct USB adapter information and installation has resumed.

Ran into issues installing the
deployment image into AFS with combined writing problems from admin and system users und
er
XP.


However, I think I figured out a possible solution is by using different mounting operations
(net use instead of subst) to maintain.


I think this should resolve problem and began work
today.

The admin image is successfully installed but was put o
n hold to install
NetBeans.

Restarted the SolidWorks installation late Friday after completing the NetBeans and
Hypermesh installation last week.

Update

-

Still in Progress


-

NetBeans installation just started in parallel with SolidWorks due to issues t
hat appeared with
SolidWorks.

Successfully installed on Solaris and Windows XP.


Initial testing on Solaris has
been

positive by myself and Dr Weldon, the sponsor.


Due to the need for his class and the fact
that it is a beta package I will be releasing i
t into the CDE menus for student access later today.


Windows XP version is ready for testing and the Linux version should be ready shortly.


Will plan
to release for Windows XP in the next update.

Successfully released the package on Solaris and
Windows
XP in testing

Package currently in Windows XP testing and planned for release in next
update.

Update

-

Released to general Mosaic in October 15 system XP update.


-

Java 1.5_08 released on Solaris for general java programming use and for NetBeans.


Java
1.5_08 in testing on Windows XP and planned for release in next update.

Update

-

Released to
general Mosaic in October 15 system XP update.


-

Hypermesh trial licensing received on 8/30/06 and will start installation after SolidWorks is
complete.

Install
ed Hyperworks onto Solaris but ran into issues with the license file.

Vendor
daemon was incorrectly generated with an older flex lmgrd and would not work with our newer
lmgrd (or the one received from the vendor).


Vendor updated vendor daemon and license

is
working correctly.


Released Hyperworks package on Solaris for testing.


Testing is being
performed by

sponsor Howie Fang and TA Group.


Howie has also requested the package to be
installed on Mosaic Linux.

Update

-

Released to general Mosaic in Oct
ober 15 system Solaris
update.


Plan to also release on Windows XP after SolidWorks is complete




Nayana Rao:

-----------


A.

Have been a little slow this week and because of submissions and midterm exams.
Went through a few HTML tutorials to improve the app
earance of web pages.





Shyam Patil:

-------------

No report




Jack M. Stein

Assistant Dean and Director of Engineering Computing The University of North Carolina at
Charlotte

226 Cameron Research Building

9201 University City Boulevard

Charlotte, NC 28
223

jmstein@uncc.edu

704
-
687
-
6625

412
-
848
-
6534 (cell)

704
-
687
-
2352 (fax)