PRSBIO301A Maintain biometrics database

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PRSBIO301A Maintain biometrics database
PRS03 Version xx To be reviewed by xx/xx/xxx © Commonwealth of Australia 2006 1
PRSBIO301A Maintain biometrics database
Unit Descriptor
This unit specifies the skills and knowledge required to
maintain optimal performance of a biometrics database.
It requires the ability to manage database security and
access, conduct routine maintenance procedures to best
practice standards, identify and diagnose database
problems, and review and report maintenance results.
An understanding of the operating principles, processes
and parameters of biometrics technology and systems,
including database, hardware and software, together with
applicable legislation including privacy requirements is
also required.
Employability Skills
The required outcomes described in this unit of
competency contain applicable facets of Employability
Skills. The Employability Skills Summary of the
qualification in which this unit of competency is
packaged, will assist in identifying Employability Skill
requirements.
Application of the Unit
This unit has been developed for application in any
industry involving the maintenance and security of
workplace technology. It supports the attainment of
skills and knowledge required for competent workplace
performance in operations of all sizes. Skills and
knowledge are to be used within the scope of the
person’s job and authority.
Competency Field
to be advised
Sector
to be advised

ELEMENT PERFORMANCE CRITERIA

Elements describe the essential
outcomes of a unit of
competency.
Performance Criteria describe the required performance needed to
demonstrate achievement of the element. Where bold italicised text is
used, further information is detailed in the Required Skills and
Knowledge and/or the Range Statement. Assessment of performance
is to be consistent with the Evidence Guide.
1 Apply the principles
of confidentiality,
privacy and security
in own work
1.1 Applicable Occupational Health and Safety
(OHS), legislative and organisational requirements
relevant to maintaining a biometrics database is
complied with.
1.2 Relevant privacy legislation and codes of ethics
relevant to the workplace application of biometric
technology are accessed and interpreted.
PRSBIO301A Maintain biometrics database
2 © Commonwealth of Australia 2006 PRS03 Version xx To be reviewed by xx/xx/xxx

1.3 Privacy and confidentiality of client data and
information, verbal and written, is securely
maintained in accordance with legislative and
organisational requirements.
1.4 Potential confidentiality issues are promptly
identified and clarified as required with appropriate
personnel.
1.5 Effective communication and interpersonal
techniques are used that reflect sensitivity to
individual social and cultural differences.
2 Manage database
security and access
2.1 Database security and access arrangements are
implemented and maintained in accordance with
legislative and organisational requirements.
2.2 Processes are implemented and monitored to ensure
data and information is accessed by authorised
personnel.
2.3 Processes are established to monitor and maintain
the quality and integrity of data and information
retained on the database.
2.4 Processes are established and maintained for the
routine monitoring of the network server and
computer system for security breaches.
2.5 Procedures for the safe storage and protection of
data and information are implemented and
maintained.
3 Maintain database
3.1 Biometric equipment/systems performance history
is accessed and assessed and faults or breaches of
security are promptly identified.
3.2 Database is identified and relevant
software/hardware installed as required in
accordance with manufacturer’s specifications.
3.3 Relevant information regarding software/hardware
maintenance is accessed and reviewed as required.
3.4 Enrolment procedures are conducted in a
systematic manner to ensure accuracy and currency
of data.
3.5 Virus protection is checked and updated as required
to ensure continuous integrity and protection of
data.
PRSBIO301A Maintain biometrics database
PRS03 Version xx To be reviewed by xx/xx/xxx © Commonwealth of Australia 2006 3

3.6 Database backup procedures are appropriate for
type and method of data storage and maintained in
accordance with established housekeeping
procedures.
4 Monitor database
performance
problems
4.1 Operational performance-based biometric testing
and reporting requirements are established and
conducted in accordance with organisational
requirements.
4.2 Performance problems are identified and recorded.
4.3 Appropriate database performance diagnostic tool is
identified and used in accordance with
manufacturer’s specifications.
4.4 Appropriate fixes are undertaken based on
diagnostic results in consultation with appropriate
personnel.
4.5 Complex faults outside area of responsibility or
competence are reported for specialist assistance.
5 Compile reports
5.1 Results of maintenance operations are accurately
and clearly recorded in accordance with workplace
procedures.
5.2 Maintenance operations are reviewed and
procedures to improve effectiveness confirmed in
consultation with appropriate personnel.
5.3 Reports are prepared using appropriate formats and
presentation methods in accordance with
organisational requirements.
5.4 Reports are produced based on gathered data and
reviewed and checked for accuracy.
5.5 Records and reports are securely maintained in
accordance with legislative and organisational
requirements.

PRSBIO301A Maintain biometrics database
4 © Commonwealth of Australia 2006 PRS03 Version xx To be reviewed by xx/xx/xxx
REQUIRED SKILLS AND KNOWLEDGE
This describes the essential skills and knowledge and their level, required for this unit.
Required skills
include:
• comply with legislation, regulations, standards,
codes of practice relevant to the use and operation
of biometrics technology and systems including
databases
• comply with applicable confidentiality and privacy
requirements
• use appropriate communication and interpersonal
techniques
• relate effectively to people from a range of social,
cultural and ethnic backgrounds and varying
physical and mental abilities
• read and interpret technical information including
plans, designs and specifications
• apply best practice in backup and recovery
strategies
• conduct checks for accurate and consistent
information
• undertake effective enrolment of
biometric/biographical data
• facilitate effective change control mechanisms
• create simple queries using simple formulae
• collate, interpret and record data
• resolve routine problems
• select and use appropriate equipment and
technology to maintain data and database
• select and use appropriate information technology
• implement and maintain security of biometric
technology/systems including databases
• apply safe and effective ergonomic workplace
practices
• accurately and securely maintain records, reports
and other workplace information
• organise work priorities and arrangements and
complete work tasks within designated timeframes.
PRSBIO301A Maintain biometrics database
PRS03 Version xx To be reviewed by xx/xx/xxx © Commonwealth of Australia 2006 5
Required
knowledge and
understanding
include:
• applicable Commonwealth, State or Territory
legislation, regulations, standards and codes of
practice relevant to the full range of processes
relating to the use and operation of a biometrics
technology and systems including databases
• organisational standards, requirements, policies and
procedures for maintaining a biometrics database
• types, functions and parameters of a biometrics
database technology including hardware/software
including their application
• database maintenance procedures
• database administration, security and storage
requirements
• types, functions and parameters of diagnostic tools
• types of computer viruses
• data analysis techniques
• initial enrolment procedures
• management of enrolment data
• types and features of database design
• established threshold levels and their impact on
security
• operational principles of information technology
• operational principles of local area networks
(LANs) and wide area networks (WANs)
• backup and recovery methods
• common database performance problems
• problem identification and resolution procedures
• principles of cultural diversity and access and
equity
• ergonomic and safe working practices and
procedures
• environmental protection requirements
• workplace communication channels, protocols and
procedures
• organisational structure procedures for recording,
reporting and maintaining workplace information
• appropriate mathematical procedures for
estimating, measuring and calculating.
PRSBIO301A Maintain biometrics database
6 © Commonwealth of Australia 2006 PRS03 Version xx To be reviewed by xx/xx/xxx

RANGE STATEMENT
The Range Statement relates to the unit of competency as a whole. It allows for different work
environments and situations that may affect performance. Bold italicised wording in the Performance
Criteria is detailed below. Add any essential operating conditions that may be present with training and
assessment depending on the work situation, needs of the candidate, accessibility of the item, and local
industry and regional contexts.
OHS requirements
are to be in
accordance with
commonwealth,
state or territory
legislation and
regulations, and
organisational
safety policies and
procedures.
Requirements relate
to:
• identifying hazards
• controlling and minimising risks
• elimination of hazardous materials and substances
• safe use and operation of equipment including
- personal protective clothing and equipment
- safety equipment
- first aid equipment
- fire safety equipment
- business technology
• correct manual handling including shifting, lifting
and carrying
• safety procedures for the protection of self and
others.
Legislative
requirements are to
be in accordance
with applicable
legislation from all
levels of
government that
affect
organisational
operation.
Requirements may
relate to:
• award and enterprise agreements
• industrial relations
• Australian Standards
• confidentiality and privacy
• OHS
• the environment
• equal opportunity
• anti-discrimination
• relevant industry codes of practice
• duty of care
• heritage and traditional land owner issues
• anti-discrimination and diversity
• Compliance Policy Guidelines (CPGs)
• licensing arrangements.
PRSBIO301A Maintain biometrics database
PRS03 Version xx To be reviewed by xx/xx/xxx © Commonwealth of Australia 2006 7
Organisational
requirements may
relate to:
• legal, organisational and site guidelines, policies and
procedures relating to own role and responsibility
• quality assurance
• procedural manuals
• quality and continuous improvement processes and
standards
• OHS
• emergency and evacuation
• ethical standards
• recording and reporting
• access and equity principles and practices
• equipment use, maintenance and storage
• physical environment
• environmental and conservation management (waste
disposal, recycling and re-use guidelines)
• ergonomic procedures
• procedures for following instructions and accessing
information.
Biometrics
describes:
• the automatic recognition of an individual based on
his/her behavioural and/or physiological
characteristics.
Biometrics database
includes:
• data describing individual behavioural and/or
physiological characteristics.
Privacy legislation
may include:
• national privacy principles
• national information privacy principles
• Commonwealth and State/Territory Privacy Acts.
Appropriate
personnel may
include:
• managers
• supervisors
• colleagues
• information technology specialists
• biometric technology specialists.
PRSBIO301A Maintain biometrics database
8 © Commonwealth of Australia 2006 PRS03 Version xx To be reviewed by xx/xx/xxx
Communication
may be:
• face-to-face
• visual or written
• listening and understanding
• speaking clearly and directly
• reading independently
• writing to audience needs
• group interaction
• questioning to obtain information and/or clarify
information and understanding
• oral reporting
• participation in routine meetings
• recording of discussions.
Interpersonal
techniques may
include:
• verbal or non-verbal language
• two-way interaction
• constructive feedback
• active listening
• questioning to clarify and confirm understanding
• interpreting non-verbal and verbal messages
• observation techniques
• use of positive, confident and co-operative language
• control of tone of voice and body language
• use of language and concepts appropriate to cultural
differences
• use of clear presentations of options and
consequences
• demonstrating flexibility and willingness to negotiate.
PRSBIO301A Maintain biometrics database
PRS03 Version xx To be reviewed by xx/xx/xxx © Commonwealth of Australia 2006 9
Social and cultural
differences may
include:
• language (verbal, non-verbal, non-English)
• traditional practices and observations
• beliefs, values and practices
• food and diet
• dress
• religious and spiritual observances
• social conventions
• cultural stereotypes
• conventions of gender/sexuality.
Security and access
may relate to:
• written permission
• data inputting
• viewing and operation
• search and browse authorities.
Computer system
may include:
• hardware and software components that run a
computer.
Storage and
protection of data
procedures may
include:
• storage in folders and sub-folders
• storage on CD ROM, hard and floppy disk drives
• backups
• security and authorised access requirements.
Performance may
relate to:
• improvements in response time
• simultaneous access
• compacting database files
• repairing the database.
Relevant
information may
include:
• Standards (ISO/IEC/AS)
• version control
• schedule of maintenance
• user recommended activities
• technical specialist activities
• identification and supply of parts.
PRSBIO301A Maintain biometrics database
10 © Commonwealth of Australia 2006 PRS03 Version xx To be reviewed by xx/xx/xxx
Enrolment relates
to:
• the initial process of collecting biometric data from a
user and storing it in a template for future
comparison.
Backup:
• facilities may be a single tape unit or a more
comprehensive, complex networked system
• may include quality control and procedural
information.
Performance
problems may
relate to:
• false accept rate (FAR)
• false non match or reject rate (FRR)
• failure to enrol rate (FTE or FER).
Diagnostic tools
may include:
• software
• electronics equipment (eg volt-meter, oscilloscope,
data analyser).
Improvements may
relate to:
• threshold levels
• changes to biometric settings
• backup systems
• contingency plans.
Records and
reports:
• may be
- manual
- computer-based
- other appropriate organisational communication
system
• may detail
- operational details
- faults and diagnosis
- security breaches
- maintenance undertaken
- recommended repairs
- testing and inspection results.

PRSBIO301A Maintain biometrics database
PRS03 Version xx To be reviewed by xx/xx/xxx © Commonwealth of Australia 2006 11
EVIDENCE GUIDE
The Evidence Guide provides advice on assessment and must be read in conjunction with the
Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment
Guidelines for this Training Package.
Overview of
assessment
• A person who demonstrates competency in this unit
must be able to provide evidence that they can
maintain optimal performance of a biometrics
database through the effective implementation of
security and quality controls, correct use of
equipment, software and hardware, including the
ability to accurately measure and interpret data and
compile reports for analysis.
Critical aspects for
assessment and
evidence required
to demonstrate
competency in this
unit
• Compliance with organisational policies and
procedures, including OHS, relevant to work tasks
undertaken in the workplace.
• Compliance with applicable legislation and
regulations, including security and privacy, applicable
to maintaining biometric and biographical data.
• Establish processes to monitor and maintain user
access and the secure management of a biometrics
database.
• Operational procedures and best practice standards for
the maintenance of a biometrics database and the
secure storage of data.
• Identify performance problems of a biometrics
database and carry out appropriate fixes under
relevant supervision.
• Accurately document and maintain operational
reports.
Context of and
specific resources
for assessment
• Competency may be assessed in an actual workplace
or simulated environment that provides access to the
required resources.
• Assessment is to occur under standard and authorised
work practices, safety requirements and
environmental constraints.
• The following resources must be available:
- workplace location or simulated workplace
- materials and equipment relevant to own work,
role and responsibilities
- specifications and work instructions.
PRSBIO301A Maintain biometrics database
12 © Commonwealth of Australia 2006 PRS03 Version xx To be reviewed by xx/xx/xxx
Method of
assessment
The focus of this unit is on the technical skills and
knowledge related to the use, operation and maintenance
of a biometrics database.
• Assessment must satisfy the endorsed Assessment
Guidelines of the Asset Security Training Package.
• Assessment methods must confirm consistency and
accuracy of performance (over time and in a range of
workplace relevant contexts) together with application
of underpinning knowledge.
• Assessment methods must confirm the ability to
access and correctly interpret and apply the essential
underpinning knowledge.
• Assessment may be in conjunction with assessment of
other units of competency.