VCE Business Management 3-4 - JackChand

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20 Νοε 2013 (πριν από 3 χρόνια και 28 μέρες)

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VCE Business
Management 3
-
4

Unit 4 Human Resource
Management

The Human Resource
Management Function


Management of people within the
employer
-
employee relationship


Purpose is to achieve organizational
strategic business objectives while
satisfying employee individual needs

Historical Perspective


Until the mid 1970’s, HR was seen as administrative.


Looked after records, payroll, leave


Line managers and supervisors generally did recruiting,
selecting, training


From the mid 1990’s, moved to a more professional
approach


Increased emphasis on strategy


Senior management representation


Contemporary view


HR has equal status to other functional areas of business
(I.e. finance, marketing)


HR ahs equal status to operational areas


A greater role in recruiting, selecting, training,
compensation, motivation and appraisal

Role of HR Manager


Interpret business strategy to HR needs


Develop HR strategies


Create policies which link to corporate strategic planning


Involved in long term planning


Management of employment cycle


New strategies and innovation in performance appraisal, skill
development, remuneration


Advocate for employees with management


Strategies to motivate, increase job satisfaction, productivity


Act as a change agent


Support and educate line managers

HR Function



Often referred to as Staff Managers


Don’t decide on work to be done day to day. Act
as advisers and support network


Needs to consider internal and external
environment influences


Need to set objectives which fit the overall
business objectives and strategy


Note diagram on p. 190


Do 11.2 using three HR Ads handed out so
far.


11.3


Measuring HRM Effectiveness


“Cannot manage what you do not measure”


Commitment


Turnover, loyalty


Competence


Skills, knowledge, abilities


Cost Effective


Absenteeism, health and safety, productivity


Congruence


Agreement between different stakeholders I.e.
Union/Employer

Measuring HRM Effectiveness


Adaptability


Ready for change


Performance


Profitability, productivity


Job Satisfaction


Employee satisfaction


Employee Motivation


Do 11.4