If during the warranty period it is found that a Product bought from Acme kompiuterių komponentai UAB is defective, it should
delivered to the
service centre. A list of official service centres may be found
. If the Product’s
manufacturer does not have a service centre in Lithuania, the after
sales service is provided by Servisa ICT UAB.
Acme kompiuterių komponentai UAB does not take any liability for the activity of warranty repair
The clauses below apply only to the Products the after
sales service of which is performed by Servisa ICT UAB not as the
manufacturer’s authorised service centre, but as the authorised service partner of Acme kompiuterių komponentai UAB.
ct is repaired or replaced
if all of the following statements about the defective Product are correct:
The Product has been bought from Acme kompiuterių komponentai UAB.
The warranty period of the Product has not expired.
warranty period is calculated fr
om the issue of the VAT invoice,
unless the Electronic System of Acme kompiuterių komponentai UAB provides for
other warranty terms and
If there is a difference
between the warranty period indicated in the Electronic System and the one indi
by the Product manufacturer, the warranty period indicated in the Electronic System shall prevail. If a warranty period is
not indicated for individual Products and/or supplies, the warranty is not applied to such Products and/or supplies.
Product is defective.
The defects have
the fault of the manufacturer or Acme kompiuterių komponentai UAB, and the
Customer has not been notified thereof.
The Product has been used correctly and for the inte
The Product has
no physical damages.
The defects of the Product have not been caused by external and/or environmental factors such as fluids, dust, lightning,
voltage fluctuations in power systems, chemical substances, different electromagnetic fields, except for the case
according to the manufacturer’s specification, the Product must be resistant to such factors.
The defects of the Product have been caused through no fault of the Customer, end Customer
any other persons and
the regular wear an
If Servisa ICT UAB (
authorised service partner of Acme kompiuterių komponentai UAB) is not able to repair the defective
Servisa ICT UAB replace
the defective product
of the same type or, i
f agreed with the
by another Product
the qualities of which are not worse th
an the qualities of the Product
to be replaced.
new warranty period
provided to the replaced Product or
its component. The replaced Product or its component
is subject to the warr
anty period e
stablished for the
original Product or its component.
If Servisa ICT UAB is not able to
fulfil the obligations set in
, Acme kompiuterių komponentai UAB reimburse
the total val
e of the Product
The total price is
p to 3 m
onths from the purchase of the Product
. Later on the wear and tear
in case of a 36
month warranty: 4.5% per month;
in case of a 24
month warranty: 7% per month;
in case of a 12
month warranty: 14% per month.
e lowest residual value of the Product
The defective Product is registered in the Electronic System of Acme kompiuterių komponentai
Register a new product
registered Product receives a
Transportation of the Products the
service of which is performed by Servisa ICT UAB not as the manufacturer’s
authorised service centre, but as the authorised service partner of Acme kompiuterių
AB is covered by the
If the Product is not delivered to Servisa ICT UAB within 30 days,
RMA will be automatically deleted by
The repaired/replaced Product is returned to the Customer free of charge.
IF A DO
D BY THE
SERVICE CENTRE REGARDING THE
THE PRODUCT IS DELIVERED
must be in compliance with
rules applicable to
off of the defective Product established by the manufacturer. The Product accompanied by such
document (or this
document only, if the Product, according to the manufacturer’
s rules, remains in the authoris
ed service centre) shall be subject to
cement procedure for defective products above.
AUTHORIZED SERVICE C
Asus (NB, Netbook, PDA, EEEPC, EEEBOX,
EEETOP, EEEPAD, DHS, PND, Skypephone,
Abobase Systems, ELKO Vecrīga, ServiceNet
ACME, Golla, Sandisk, Verbatim, TDK, Bandridge,
Digidata, Iriver, Elecom, Jabra
Check the manufacturer's official website
BenQ (NB, Monitors, Projectors)
Brother (Printers, Multifunctions)
Check the manufacturer’s official website
Check the manufacturer’s official website
TV, Monitors, DVD Players)
Konica Minolta Baltija
Minolta Baltic Eesti
Check manufacturer’s official website
LG (Monitors, LCD
TV, PDP, NB)
Fujitsu Services OÜ
InfoCare CS OÜ
Samsung (Monitors, NB, Printers, Multifunction
Asko Electronic OÜ
Toshiba (Projectors, Copying machines )