Recap of the Past Year - Wake Forest University

separatesnottyΛογισμικό & κατασκευή λογ/κού

25 Νοε 2013 (πριν από 3 χρόνια και 9 μήνες)

106 εμφανίσεις

Infrastructure


38.7 Gb


total size of University
Web site content



257 Listserv migrations from
Majordomo to Mailman



400 Mb


largest e
-
mail box on
campus



1,060


strands of single mode fiber
on campus



3,666


strands of multimode fiber
on campus



6,129


named “devices” on campus, such as
printers and servers



6,385


Gigabits sent to the Internet on a
daily basis



8,543


number of failed remote administrator
break
-
in attempts to 'wfu.edu‘



37,601


average number of visitors to the
Wake Forest Web site in 2005



40,205


average number of visitors to the
Wake Forest Web site so far in 2006



942,451


e
-
mail messages containing
viruses (since PureMessage implementation)



22,387,782


e
-
mail messages marked as
spam (since PureMessage implementation)



29,885,431


e
-
mail messages delivered to
@wfu.edu addresses



London, England


furthest extension of the
Wake Forest network (also
extended to
Piedmont Triad International Airport and
Charlotte, NC)



Z. Smith Reynolds Library


campus location
where the most wireless devices are used
(3,907 in Spring 2006)



Communications


21
-

broadcast e
-
mail messages sent from IS
-
Communications



70


press clips about Wake Forest
technology



19,061


highest number of hits to TechTalk
in one week (August 22
-
29)



176,736


total hits to TechTalk

Support/Tech Shop


3.65


overall customer satisfaction rating of
Claudia’s User Services team, on a scale of 1
-
4.



20th


2005 ranking of the Wake Forest
University Tech Shop out of 997 IBM/Lenovo
Dealers and Business Partners in North America.



35 %
-

increase in Tech Shop reimbursements in
2005.



22,930
-

requests for Help Desk service received
between July 1, 2005 and April 30, 2006. (9,789
phone calls; 4,171 e
-
mails; 1,794 Web; 1,498
voicemails; 4,611 walk
-
ins)

Outreach


27


colleges and universities who attended
the 2006 Technology Consortium



8


local high school students sponsored by IS
for the annual SLIDE day (Student Leadership
Involvement Day for Education)

Student Programs


500 hours


combined time spent in training
by Knowledge2Work students



20+
-

local Winston
-
Salem small businesses
and non
-
profits who benefited from those
training hours.

Software Solutions


MABUG


oddest name for a conference where an IS
staff member presented (Tim Covey)



Registration


2,864


record number of online registrations during any
one
-
hour period (4
-
5 p.m. August 22, 2005)



Banner


1


cycle completed in new Banner student environment


19


patches or upgrades to Banner


1,600


reports housed in Cognos


140,000


lines of job submission code for Banner



WIN


3,824


revisions to WIN code


42 million


hits to WIN


67%
-

WIN team attrition rate, tied for first in the
department with Help Desk

Administration


24


number of IS positions posted



1,484


number of applicants for these
positions



$4694.89


amount spent for coffee, tea, hot
chocolate, cups, sugar and creamer



ThinkPad Distribution



2 hrs 15 minutes


record time to receive
2215 ThinkPads for fall distribution


96 slices of pizza and four dozen doughnuts


nourishment required for staff to break
the record



9 min. 11 sec.


average time for a junior to
exchange the old and receive the new



232
-

most ThinkPads distributed in one
hour, from 1
-
2 p.m. on freshmen
distribution day



2,947


total number of ThinkPads
distributed to students, faculty, and staff

Other


320,000


pages printed or copied in IS



11


pieces of new artwork in the
building



0


cars hit by trees in the back parking
lot



0


golf cart collisions


5,200
-

estimated number of status
reports prepared by IS staff



3.625


GPA maintained by Jason Smith
while working full time, going to school
full time (evening) and being a dad full
time!



38.3


pounds of Pepsi
-
Cola sugar
consumed by Mike Rollins



95


gallons of Diet Mountain Dew
consumed by Tim Miller