MX-ONE 5.0 Communication Server

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10 Δεκ 2013 (πριν από 3 χρόνια και 8 μήνες)

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©
Aastra

-

2012

MX
-
ONE 5.0 Communication Server

Pre
-
Sales Presentation (for existing Partners)



©
Aastra

-

2012

2

Virtualization

Focus on SIP


SIP extension services


BluStar ecosystem


MSRP

Unicode

Group capacity

New hardware

Power savings



MX
-
ONE

5.0



Highlights

12/10/2013

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©
Aastra

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2012

MX
-
ONE Virtualization

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Aastra

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2012

4

MX
-
ONE 5.0 Highlights


Enterprise communications in the cloud


Infrastructure Consolidation and Centralization


IT focus today


Enhanced resilience and security in the cloud


Virtualization


cloud enabler while maintaining business continuity and
user experience.








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Aastra

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2012

5

Virtualization


cloud enabler while maintaining business
continuity and user experience

Enables new business models

Virtualization of the Enterprise Communication

Virtualization of UC Collaboration platform for SME



Leverage on LME offering to address SME segment



Virtualized Unified Communication Collaboration Appliance perfect fit for SME



UCC virtualized appliance on HP networking platform

Infrastructure Consolidation and Centralization




Integrate to Information and Communication Technology (ICT) global strategy



Reduce server footprint and energy consumption, lower TCO



Migration to SIP trunking and network consolidation



Increased reliability of the total solution


Move from CPE to the
private

or public cloud



On
-
demand services

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Aastra

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2012

6

Virtualization


Consolidation & Centralization

Traditional communications environment


Separate servers for TS


Separate servers for UC applications



VAN

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2012

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Virtualization


Basic Setup

Virtualized Communications Servers


Virtualized Telephony Servers


Virtualized UC Applications Server









Benefits:

>
Consolidate TS and application servers

>
Reduce server footprint and facilitate data center management

>
Real time apps in line with company IS/IT virtualization strategy

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2012

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MX
-
ONE 5.0 Virtualization

Note


VMware is not provided by Aastra


VMware must be installed by certified partners/engineers

Basic setup, server consolidation without redundancy


Requires:

>
VMware vSphere, Hypervisor: ESXi 5.0

Basic setup, server consolidation using MX
-
ONE server redundancy


Requires:

>
VMware vSphere, Hypervisor: ESXi 5.0

High Availability setups


Allows smooth upgrades with low downtimes


High Availability (HA)

>
Provides failover between servers with impact similar to MX
-
ONE Server Redundancy

>
Expected downtime reduced from around 5 minutes (n+1) to 30 to 60 seconds

>
No loss of LDAP master


High Availability (HA) + Fault Tolerance (FT)

>
Provides synchronized server duplication, a passive executes the same actions as the active

>
Provides full Hot
-
standby if an active server fails


Requires:

>
SAN (Storage Area Networks) and a Network infrastructure according to VMware specifications

>
VMware vSphere, Hypervisor: ESXi 5.0

>
VMware vCenter

>
VMware vMotion

>
High Availability option

>
Fault Tolerance option



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Aastra

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2012

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Virtualization


VMware High availability option

Benefits


Warm standby solution


No Need for MX
-
ONE N+1 Redundancy


Direct media calls maintained


Valid for both Telephony Server and

UC applications









HA Cluster

Storage (iSCSI SAN)

VAN

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Benefits


Hot Standby
-

Server memory mirrored via dedicated LAN link


No down time or loss of calls / services


2 levels of back
-
up to offer true than ”5
-
nines” resilience









Virtualization


Fault Tolerance option

HA/FT
Cluster

Storage (iSCSI SAN)

VAN

Very Fast Network


VMware

Fault

Tolerance

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MX
-
ONE 5.0 virtualized
-

Benefits

IT Consolidation

>
Reduce capital costs


Infrastructure savings


Lower power consumption


Reduced cooling requirements


Decrease physical space requirements

>
Improve the efficiency and availability of IT resources


Increase Reliability

>
More reliable failover capabilities

>
Can achieve true ”5 nines” level of resilience







Integrate to Information and Communication Technology (ICT) global strategy

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©
Aastra

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2012

MX
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ONE SIP Extension Services

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2012

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Enhanced Multiple Terminal Service

AKA Forking

Users with several terminals shall:



be able to have up to 4 active terminals (logged on)

>

actual maximum shall be set per user (existing functionality)



be able to have the same extension number

>

for log on to any of his/her terminals


if the user has an active terminal of the same type, it shall
be forced logged
-
off

>

as dialled number to reach the user (on any of his/her
terminals)

>

delivered as CLI from any of his/her terminals



have all active terminals ring simultaneously

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2012

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Enhanced Multiple Terminal Service

Supported end user terminals, any choice up to a total of four

1.
Arbitrary type of generic extension (DECT, virtual, H.323, 3rd party SIP,
etc.)

>
But, only one of each type
-

note that just one single SIP terminal is permitted
if it is a third party phone

>
Note that this is existing functionality with Forking

2.
Desktop SIP terminal, 67xx or BluStar

3.
BluStar for PC softphone

4.
Remote extension over SIP e.g. a mobile with or without AMCC

5.
SIP DECT

Selected end users may log on up to 4 identical desktop terminals


Controlled by user CoS

Note that call control and monitoring with CSTA is not supported

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2012

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New MX
-
ONE Solution Licensing

MX
-
ONE Telephony Server 5.0


One extension license per directory number (analog, digital, CAS, ISDN S0)


One license per directory number (DECT, Mobile Extension)


One user license per directory number (IP)

>
The user license includes 1 device (SIP or H.323)

>
Up to 3 additional IP devices can be connected to the directory number

This means that up to 4 IP devices (3 SIP and 1 H.323) can be registered to one directory number

>
Each extra IP terminal requires one terminal license

>
One SIP video media license per directory number


Upgrading, one IP extension gets one terminal

3:rd party SIP device


3:rd party SIP Device license (plus video media license to enable video for 3:rd party device)


BluStar for PC 2.0 (capabilities set per user in MX
-
ONE)


BluStar for PC client
(New)






BSC CTI


no extension (New)







BSC softphone + video
(New)





Additional options:

>
BSC Plug
-
in OSC/Lync (
New)




>
BSC Plug
-
in IBM Sametime (
New)




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Aastra

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2012

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MX
-
ONE 5.0 Unicode

Unicode is supported by MX
-
ONE and newer terminals


Aastra 6700i, 7xxx, 4223, 4225


Name and progress messages are supported

Managers (e.g. MP) can enter names in unicode

No translation of received/sent names

If Unicode is sent to terminals without support


Unicode (0000
-
007F) cut to ASCII range (00
-
7F)


Characters outside sent as ?

Only English text files are created


Translation is the responsibility of the CSUs




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2012

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MX
-
ONE 5.0
-

SIP Extension Services

Shared call/line appearance


Supported only for the Aastra 6700i range of SIP terminals


Similar to MDN on DTSs


A line can be shared by several users

>
Monitor status of the shared line

>
Make and answer calls using the shared line from own telephone

>
Simple move of a call between sharing users

Call park pool


Any party can park a call against a call park pool number (individual or huntgroup)

>
The call park pool is configured with auto
-
park classified virtual SIPs (0.0.0.0)

>
User does transfer before answer to the call park pool

>
Parking party needs display to see which individual the call is parked against


So dont hang up too early


Any party can pick
-
up the call using individual call pick
-
up


If the parked call is not picked
-
up, the parking user, if generic, is recalled after 4
minutes (fixed)


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2012

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MX
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ONE 5.0
-

SIP Extension Services

EDNs, Extra Directory Numbers (ADN phase 1) for Aastra 6700i phones


Similar to ADNs for DTSs


Can be defined on line keys 3 to 9 (if available on the terminal)


Automatically follows logon/off status of Line 1 (ODN)


Busy state is always individual for each line


If ODN is diverted or initiates DND

>
All EDNs are forced to DND

>
Note that DND for SIP is not the same service as the existing for e.g. ATS/DTS





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2012

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MX
-
ONE 5.0
-

SIP Extension Services

DND, Do Not Disturb


Individual and Group DND supported for A67xx


Same traffic functionality but different invokation


Treatment of calls to DND marked user/EDN can be configured

>
Number unobtainalbe tone

>
Skip own terminal in PN
-
list

>
Controlled distribution to remaining PN entries with DND
-
flag e.g.


For IDND

>
Direct to VM for internal calls

>
Direct to attendant for external calls


For GDND

>
Department nurses fixed phone

>
Department nurses DECT


IDND activated from own terminal or attendant

>
Bypass only from operator/attendant (*60#)


GDND activated from class marked extension

>
Bypass from operator/attendant, Master/GDND programming extension (*60#)

>
Automatic bypass for answer position

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MX
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ONE 5.0


SIP Extension Services

Intercom for Aastra 6700i


Configured with EDNs, linked pair wise with hot
-
line

>
optionally auto answer set


Pressing the EDN
-
key, a hot
-
line call is set
-
up to the corresponding EDN

>
Signalled as internal call

>
No display updates until answered

>
With auto answer, the speech from the called phone is muted


Intercom can be configured to include DTS using ADNs

>
No muting by DTS


May work with third party SIP terminals






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MX
-
ONE 5.0
-

SIP Extension Services

Simulated individual diversion for Aastra 6700i


Not recommended for upgrading or migrating customers


Shall not be used for advanced users with e.g. Boss
-
Secretary, MNS, SCA,
EDNs or several terminals


Provides a simple ”normal” divert feature by tweaking other services


Class marked extensions gets

>
One call list with no possibility to change or deactivate the list e.g.


Own extension


VM for internal calls


Attendant for external calls

>
A divert key and menu choices for diversion


*21.... Procedures are not supported


Pressing the key or programming Follow
-
Me, ECF or Message Diversion

>
Active diversion is indicated on the phone

>
If key pressed or normal divert selected, phone is swtiched to DND mode

>
If two different diversions are active, the key has to be pressed twice


Manager Provisioning, simplified programming for most users


Divert template created in MP with ODN (the text) as first entry


Tick the ”simple divert” check
-
box


The users default call list is generated automatically

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MX
-
ONE 5.0
-

MSRP
(RFC 4975)

Message Session Relay Protocol (MSRP)


Primarily to support sending of IM between SIP end points


The session set
-
up is routed by MX
-
ONE

>
Uses the call list of the adressed person

>
Bypasses busy state

>
Distributed only to call list entries marked as MSRP capable

>
Only for internal sessions, not supported over SIP trunk

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©
Aastra

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2012

MX
-
ONE 5.0
-

Feature Enhancements

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Aastra

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2012

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MX
-
ONE 5.0
-

Group Capacity

Expanded capacity for ACD/CTI/PBX groups (4.1 SP2 NPR)


ACD/CTI groups per server



1000

(from 32)


ACD/CTI groups per system



2000

(from 250)


Number of calls in queue, per server


5000

(from 1000)


Number of calls in queue, per system


10000

(from 1000)


Number of PBX groups per server


1000

(from 500)

MX
-
ONE 5.0 enhancements (NPR)


PBX hunt group members per server


3500

(from 1000)


PBX hunt groups per system



10000

(from 2500)


Call pick
-
up groups per server



250

(from 75)


Call pick
-
up group members per server


3300

(from 1000)



Call pick
-
up group members per system

11000

(from 3600)


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Aastra

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2012

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MX
-
ONE 5.0
-

Miscellaneous Features

CAC enhancement


Will attempt to negotiate a lower bandwidth codec

CTI group as answer position in Call List (NPR)

Specify MGW for Operator Media Devices (OPERI)

Specify own Area Code for MGW (LCLDI)

Support for TR87, “CSTA 3 over SIP”

Enhanced SNMP

Agent parking of call in Supervisor silent Intrusion state (NPR)


Supervisor must request Silent Intrusion again during speech for the inquiry call.


A new CoS controls if Parking/Inquiry shall be permitted during intrusion


Agent (call handling with CTI
-
group) number presentation (4.1 SP4 NPR)


For calls via CTI group, a group class of service decides


Calls from, controlled by new procedure, *89*groupnumber#, #89#


Can be set with command extension_procedure
-
d abcde
--
proc "*89*abcde#"



The data is reload/static


abcde must be a defined CTI group


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2012

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MX
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ONE 5.0
-

Miscellaneous Features

‘Contact Net Detector’
-

Customer Identity via public ISDN trunk

(NPR)

Transfer in Intrusion state (NPR)

Number log for DBC222 (NPR)

TLU83 A
-
number via DTMF signaling

ELU34, line ground supervision (block if grounded)

Support for QoS value ”Expedite Forwarding” (NPR)

MGU DTMF receivers connected in parallell

Improved integration with ACS/InAttend


Call history over SIP trunk (4.1 SP4)


Customer Identity over SIP trunk


Diversion bypass over SIP trunk

SOM enhancements


Conference, TCP/IP, Passive state timer, Multiple MGWs, Call Pick
-
up, Diversion
enhancements, more error codes


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2012

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MX
-
ONE 5.0
-

Power Savings

Save over 10.000 kWh per year if you have 1000 terminals


With 200 working days/year, 8 hours in the office per working day

Stand
-
by mode for A7444 and A7434


Individual by power
-
off key


Forced automatically by timer in config file

>
Display is black

>
Phone logged
-
off, calls will continue in the call list

>
PC port is off

>
Press power
-
on when you sit down at your desk in the morning

>
PIN required for security, i.e. phone is locked for unauthorized use



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©
Aastra

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2012

MX
-
ONE Terminals and Hardware

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Aastra

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2012

29

Introduced with MX
-
ONE 5.0


BluStar 8000i Desktop Media Phone

BluStar for PC 2.0

BluStar for iPad & iPhone (Q3)

Aastra 6735i, SIP phone w Gigabit (Q3)

Aastra 6737i, SIP phone w Gigabit (Q3)

(Aastra 650c, SIP DECT / CAT
-
iq)


Recently introduced:

Aastra 7100a

Aastra DT4x3

Aastra DT692

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Aastra

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2012

30

Aastra 6700
i Series (SIP)

6753i

6755i

6757i

Budget

Functionality

6731i

6730i

6739i

M675i

Expansion Module

(3x20 progr. keys)

M670i

Expansion Module

(36 programmable keys)

6735i

6737i

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New SIP phones

The 6735i and 6737i are new additions to
Aastra’s

Standards based SIP
phone portfolio

These new models are upgraded versions of two existing models


Models are enhanced versions of our mid
-
range Standards
-
based SIP phones

>
6735i


is an upgraded version of the 6755i

>
6737i


is an upgraded version of the 6757i


Upgrades include

>
Dual Gigabit ports (versus dual 10/100 on existing models)

>
HD hardware


handset, speakerphone and headset jack

>
Increased power efficiency



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BluStar 8000i Desktop Media Phone

Dedicated and optimized desktop device


Superior usability


True HD video & audio


UC & business applications


Standards based, SIP & H.264


Integrated MX
-
ONE extension

Lower functionality than 67xx

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UC 4 All


The collaboration client takes you to the next level

Aastra BluStar for PC

The new business collaboration client


A single user interface across:


Voice, video, directory/contact integration, IM, desktop sharing & conferencing


Means to find the right person, check the availability,

collaborate using your preferred method


Collaboration from anywhere on any device &

consistent user experience


Integration with Microsoft OCS/Lync &

IBM Sametime, using plug
-
ins


Fully

integrated

with the Aastra MX
-
ONE
call

server


Provisioned as a multimedia end
-
point in MX
-
ONE



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Aastra

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2012

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UC 4 All


The collaboration client takes you to the next level

Aastra BluStar for PC 2.0

Aastra BluStar highlights



PC based SIP Softphone with HD voice


HD video (peer to peer)


Powerful audio processing


Instant Messaging


LDAP integration with global directory and
integration with Personal Outlook Contacts:


Progressive directory search


Searches with local cache


Favorite list and grouping of favorite contacts


Click to call (“call to” links)


Remote access via Session Border Controller
(External proxy for SBC)


Microsoft OCS/Lync and IBM Lotus Sametime plug
-
in integration


Enhanced functionality with Jabra and Plantronics
headset


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Initial support of new RFP family


SIP
-
DECT 2.1 feature set with new RFP family


Mixed operation with old RFPs


CAT
-
iq 1.0 support

Support of the future 650c handset (not for NA)

New G.729 license for all types of RFPs

SIP
-
DECT XML Terminal API for Aastra 600d* / 650c handsets derived
from the XML API for Aastra SIP Phones e.g.


To manage the redial list and call log


To manage the call forwarding indication,

1 display line in the idle display (e.g. presence state)


To run applications

SIP
-
DECT Release 3.0

*
Requires 600d Release > 4.0

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Handset features Generated by MX
-
ONE

Once registered with MX
-
ONE
the 600c/d handsets will display
the MX
-
ONE


user name


user number


user profile


info line

and


Use a new icon for call forward
indication


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Aastra‘s new RFP family


Supports CAT
-
iq high definition voice

for our new high end 650c handset

(EMEA + Australia, only)

>
G.722 support (G.723 support is discontinued)


Comes with a new powerful CPU for more performance:

Marvell (Kirkwood) 88F6281 (1.2 GHz, L2 cache 256KB)

This will enable additional
future

security features:

>
SRTP (
RFC 3711
) and secure SIP


Has a 1GBit Flash memory enabling local boot without a TFTP server. (All new RFPs
will be delivered with a defined SIP
-
DECT software on board)


Is size and screw compatible with the old models


Supports 1GBit Ethernet


Supports the EU and the American DECT standards


Overview New RFP Models

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MX
-
ONE 5.0
-

New Hardware

Introduction of new version of the MGU with a 5 PPM clock


Introduction of ELU31/4

in ELU31/3 mode

Enhanced sync characteristics will be released in Service Packs to 5.0


With the aid of these enhanced boards, significant improvement of DECT
synchronization can be achieved


No digital trunk connection required


12/10/2013

©
Aastra

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2012

MX
-
ONE Management Applications

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Aastra

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2012

40

MX
-
ONE 5.0 MP/MTS new functionality

Support for new MX
-
ONE 5.0 features

Support for Aastra 6737i and 6739i

BluStar 8000 video terminal deployment

Support for BluStar for PC

Support for ELU34/4

Load share/distribution of FW download for 6700i phones

Setting of HTTPS parameters for 6700i phones

AD field mapping on AD Search Domains

UDF mapping in AD

Accept * and # instead of A and B

Performance enhancements

Remember All selection as default in Extension list page

On the extension list page, list server number for generic extension

Improved EQU pos handling

Longer input fields for descriptions

MP support for ELU25

MP Web Services interface

Document

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Manages MX
-
ONE Performance data


Windows application for simplified measurements
and analysis


Compatible with MX
-
ONE 4.1 and 5.0


Gathers and analyses Information about:


Trunks, Routes


Attendants


Extensions


Common resources


Graphical User Interface


Easy to read and customize traffic information


Traffic analysis of major MX
-
ONE components,
including Radio Base Stations and IP extensions


Multiple MX
-
ONE nodes can be managed from a
single Performance Manager application




Manager System Performance 1.0
-

System management


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Aastra

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2012

MX
-
ONE Deployment

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2012

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Centralized System with Remote Units (IP
-
PBX with Local Call Control)

HQ and remote sites can also be multi
-
server/gateway w or w/o redundancy

TS 1 (Server)

1A
-
0
-
00
-
0

1B
-
0
-
00
-
0

2A
-
0
-
00
-
0

124A
-
0
-
00
-
0

WAN

Max 900 IP/ME
or

max 640

legacy users with
ESU

ASU
-
E + MGU

ASU
-
E + MGU

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2012

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Centralized Servers with Remote Media Gateways

TS for MGU
-
based MGs

WAN

TS for LSU
-
E based MGs

100 ms roundtrip

at 3 calls/sec

100 ms roundtrip at 3 calls/sec

100 ms roundtrip at 1.2 calls/sec

N+1 back
-
up

Note: LSU
-
Es cannot be

automatically updated

with new software

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2012

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EN/LZT 102 4109 RG

TS 1 (server)

TS 2

TS N

Inter Server Bandwidth (only the traffic dependant)

SG = total number of Media Gateways in the system

OG= Own Media Gateways (2 for TS 1 and TS 2, 1 for TS N)


B/W= (SG
-
OG)/SG * 0.22 kbit/s * users per server

A very basic example with identical traffic patterns between all servers/gateways

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2012

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Bandwidth for a Remote Server

The very basic case assumes that the traffic interest is the same
between all servers in the system, i.e. In a large system, all traffic is
between servers and the internal case where A and B are handled by
the same server is neglected.

1000 users with 0.2 E and standard holding times generates 1.7 calls
per second. This corresponds to 220 kbit/s interserver signalling

Conclusion, each call generates 130 kbit data

For a remote server with 1000 users and 10% calls to the main site


1.7 calls per second total


0.17 calls to/from main site


Bandwidth for traffic to/from the remote server is then 0.17 calls/sec times
130kbit = 22 kbit/sec

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Aastra

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2012

47

EN/LZT 102 4109 RG

Bandwidth Consumption, Remote Media Gateway

Result from a TDM
-
oriented measurement:

30 channels ISDN to 32 DTS, 2 calls/sec

9 kBytes from server, 4.5 kBytes to server

12/10/2013

©
Aastra

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2012

Summary

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Aastra

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2012

49

MX
-
ONE 5.0 Solutions Summary


Enterprise communications in the cloud


Infrastructure Consolidation and Centralization


IT focus today


Enhanced resilience and security in the cloud


Virtualization


cloud enabler while maintaining business continuity and user experience.


BluStar Ecosystem


Multimedia Collaboration


Aastra
developments

are
addressing

market trends


Aastra strategic direction for portfolio evolution



BluStar
” a common interface for consistent User Experience


Native SIP enhancements


Native Multimedia services for SIP users (Video and IM)


Integration of BluStar Eco
-
System


Multi
-
device licensing for SIP users


Focus on advanced features for Aastra SIP terminals


Strong integration with 3rd party products


IT & System Management


What’s new with Manager Provisioning


Manager System Performance


SNMP fault and alarms management







12/10/2013

EN/LZT 102 4109 RG

©
Aastra

-

2012

50

EN/LZT 102 4109 RG

Thank you

Thank you

12/10/2013