Webinar 271011x - MSP Business Management

sandwichclippersΚινητά – Ασύρματες Τεχνολογίες

24 Νοε 2013 (πριν από 3 χρόνια και 8 μήνες)

99 εμφανίσεις

1

How the Cloud will
impact MSP’s


Rob Peretson

Bob Godgart


… will begin shortly

2

How the Cloud will impact MSPs

3

Presentation outline


»
Robert
Peretson

SuccessfulComputerConsulting.com




»
Bob
Godgart

Former
CEO
Autotask

/ Now CEO ChannelEyes.com




»
Chris Martin

GFI MAX



4

What do you see/hear happening today?

»
Big trends (affecting IT Support/MSPs?)

o
Cloud

o
Huge Growth in Mobile Computing & BYOD

o
OpEx

v
CapEx


»
Are ‘end customers’ talking about cloud or asking for cloud services?


»
Are people even aware if/when they’re consuming ‘cloud services’?


(Does ‘Cloud’ hype match the ‘feet on the streets’ experience ?)

5

What do you think MSP industry will look like in

3 years?

»
Volume of Business


»
Declining Hardware/Software Support?


»
Technologies supported


Greater Cloud/Mobile/Communications?


»
Manufacturers going direct?


6

What new jobs/skills will MSPs need to learn?

»
Developer Skills


»
Selling & Position Services rather than technology



(What can I do to tool up for the future?)

7

Any changes to MSP operations?

»
How will MSP’s earn their money?

o
Introducer fees

o
Services attach?


o
How will MSP’s deal with Cloud Support?


(Deeper Dive into business model changes)

8

How will MSPs avoid being squeezed?

»
Microsoft going direct
?


»
More Business
Consulting


»
Software Integration Services


(If software companies?)

9

Question & Answer


10

More Information

»
Successful Computer Consulting



robert@successfulcomputerconsulting.com


SuccessfulComputerConsulting.com/
GFIwebinar



»
ChannelEyes


bobg@ChannelEyes.com


www.channeleyes.com


11

MSP Business Management

»
Real
-
world tips and resources


»
Videos, webinar recordings,

whitepapers, e
-
books, and more


»
Blog articles discussing the

latest topics and techniques


Helping you to:


»
Grow

your IT support company


»
Run your company more
profitably


»
Deliver fast IT support and
increase uptime


»
Minimize threats
to your business


www
.
mspbusinessmanagement.com

12

THANK YOU