Beyond Ten Blue Linksx - Chicago SharePoint User Group

roughhewnstupidInternet και Εφαρμογές Web

18 Νοε 2013 (πριν από 3 χρόνια και 8 μήνες)

71 εμφανίσεις





ISV focused on Unified Information Access since 2004


Technical
Team Led by Jeff Fried, former Senior Product Manager for
Microsoft Enterprise
Search


2.5M corporate users
worldwide


Blog: http://www.bainsight.com/Pages/sharepoint
-
fast
-
search
-
blog.aspx

Q&A

Cloud Readiness


Compliance


Info. Governance


Retention
policies


Search as a Service


Information re
-
use



Goal:

Access Device and Location
Independence

Role
-
Based

Applications


Personas


Composites


Expertise


360
°

views


Information “Mash
-
Ups”


Vertical Solutions



Goal:

User and application independence

Information

Management


Entity Extraction


Content Classification


Linguistics


Navigation


Aggregation



Goal:

Enrich content to unleash the information
in unstructured data


Multiple Data Sources


Data Access Layer


Diverse Content Types


Multiple Security Models


Information Mapping



Unified

View

Goal:

Breakdown information silos

Siloed


Search


10 Blue Links


Optimized for HTML


Single Content Type


Same as Web


Point Solution


Goal:

Provide basic access to data


56%


Duplicating existing research



It blew them away, until they reviewed why…

1)
Research done in separate groups


Seemingly unrelated research projects


Later in lifecycle (mfg,
reg
/test)

2)
Data not accessible


Isolated content source


Restricted / limited access


Source not searchable


Special knowledge required

3)
Data not linked


Various names/changes leave data disconnected


People not connected to data (experts)


Data managed in many unconnected systems

1.
Documentum Image

2.
SharePoint Doc

3.
Regulatory Record

4.
MEDLINE article

Multiple Sources One Search

Search:
amgen

655

Relationships Discovered:

Antibodies:
mAb

Receptors: DR5, IGF
-
1R

Labs: Oncology 1

People: David Chang

Penicillin

LSD

Uranus

Viagra

Safety glass

Infrared radiation

Microwave ovens

Inkjet printers

Corn Flakes

Chocolate chip cookies

Marketing

Sales

Procurement

Consulting

Research

HR / Legal

Support

Production

Content

Silos

Siloed UI
Applications

Receive customer call

Search in CRM
system(s)

Search in
contract
system

Verify
customer data

Search in
issues DB

Search KM and
experts

Search in
discussions
and blogs

Analyze

Answer
customer

Receive customer call

Search in CRM
system(s)

Search in
contract
system

Verify
customer data

Search in
issues DB

Search KM and
experts

Search in
discussions
and blogs

Analyze

Answer
customer

Fileshares

Unstructured data

Public web
stites

Extranet Content

Structured data

Product catalogues

A

B

Fileshares

Unstructured data

Public web
stites

Extranet Content

Structured data

Product catalogues

Solutions
and services

Fileshares

Unstructured data

Public web
stites

Extranet Content

Structured data

Product catalogues

CRM

Intranet

People

Finance

Technical information

Sales and marketing

Content Sources


Interaction


Data Capture and Enrichment

Enterprise Search Platform

Platform

Receive customer call

Search in CRM
system(s)

Search in
contract
system

Verify
customer data

Search in
issues DB

Search KM and
experts

Search in
discussions
and blogs

Analyze

Answer
customer

Receive customer call

Find all
relevant
information

Analyze

Answer
customer

Research Portal

Unified View

Customer Service

Compliance

Analyst’s workbench

Management Adviser

Innovation

Center


Voice of the Customer

Logistics Center

Consolidated Dashboard


Call Center

Online Service

Sales Dashboard

Fraud

Center

E
-
Discovery

Info Governance


Search
-
Driven Applications are found in every industry and every function

Traditionally, search vendors describe these as possibilities using their platforms;


but implementation costs have been >$1M


Packaged apps are now possible, leveraging the SharePoint ecosystem

Graphical Navigation

Documents

Source: Hummingbird


Emails

Source
: Exchange

Invoice

Graph

Source: Aderant

Attorney Billing

Source: Aderant

1

4

3

Documents

Emails

Invoices

2

Setup in days

Attorneys spend too much time looking for information
and assessing the relevancy of search results


Must download entire document and conduct
manual review to determine
relevancy



No way to internally search documents &
items



Excessive burden to network resources for geo
-
distributed
offices



No way to quickly review, annotate , compile,
and reuse relevant information




Best
Practicecs


Involve the end users


Do business case app by app


Do each app in iterations


Use components

28

2015

2010

2006

Data Growth and Transformation

State of the Enterprise

Source: IDC

(1 Exabyte = 1 Million Terabytes)


60
%

Unstructured
Data

30
%

Unstructured Data


Data proliferating exponentially


60% Year over Year Growth
(Gartner)


Business unable to get a holistic view

of
data across numerous content
repositories


“Orphaned” (uncategorized) data

inhibits
implementation of robust

information
strategy


Widespread duplication of effort across business units,
subsidiaries

29

161 Exabytes


10+ Data Silos

988 Exabytes


80+ Data Silos


8,000 Exabytes


500+ Data Silos

90%
Unstructured
Data

Precise hit counts in
deep
refiners

are computed across
the whole result set.

And many more…

Concepts

Products

Companies

File Formats ,

Metadata is also used for
relevancy tuning, multi
-
level
sorting and a
dvanced search

Enables deep
refinement

Enables precision relevancy

vs
Expertise

Strategic Consulting

Market Analysis

IT Implementation



Industry

Financial Services

Manufacturing

Technology

...

Companies

Contoso

Tailspin Toys

Woodgrove

Bank



Title

Sales Forecast


Configure

Extend

Create

Intranet Search

People Search

Site Search

Research Portal

Case Management

Save Results to Excel file

…..

IP Portfolio
mgmt

Intel/Surveillance

Drug Discovery

….

FAST Search for SharePoint

Designed for Customization

Federation

OpenSearch

Content
Processor

Crawler

Indexer

Query
Processor

Search Center

Content

User Profiles



Format

Conversion

Language

Detection

Entity

Extraction

Lemmatization

Mapper



Content Processing Pipeline

People Search

Index Partition

Metadata

Creation

Relevance

Control

User

Context

Indexing

Connectivity

User

Experience

Federation

















BA
-
Insight

Connectors

SharePoint Server

People Search

(+
mysites
,
etc
)

FAST Search for SharePoint

Content Processing

Indexing

Relevence

Ranking

Grouping

Search Center













Search Platform

(w/configuration)

End User
Experience

Content
Acquisition





Profile


store

iManage

Elite

PM data

bios

Other

Content

Sources

(
newsgator
,
etc
)

Custom

Web

Parts

+

Pages






Connect to:


HR systems


Billing systems


Content Repositories



Group content by people


Find experts based on best content match



Push to Profile Store


Consolidated profile


Improved people search &
mysites


Best
Practicecs


Involve the end users


Do business case app by app


Do each app in iterations


Use components

38

Unstructured data (file
shares)

Public web sites

Structured data
(databases)

CRM

ECM, Search,
Collaboration

ERP

Marketing

Sales

Procurement

Consulting

Research

HR

Compliance

Legal

Connector
Framework

Entity

Extraction

Data & Text
Analytics

Dynamic
Visualization

Data Silos

Competitive
Intelligence

Customer 360
View

Knowledge Center

Inventory Reuse

Early Case
Assessment

Research Portal

Expertise Finding

Compliance
Dashboard

Relationship Extraction

Auto
-
Classification

Metadata Mapping

Security

Mapping

Structured

Data Connectors

Unstructured Data
Connectors

Metadata Auto
-
Discovery

Search Engine
Federator

Usage

Analytics

Structured Data
Preview

Document Preview

Metadata Navigation

Self
-
Learning Relevancy

Search Platform

Crawling

Indexing

Pipeline

Query Pipeline

Pipeline

Unified Data Store
(Index)

Example Mockup

Dictionaries/Taxonomies
3rd party content
Workflow
UI (Complete)
File types (preview/assembly)
App Integration
Connectors
Federation
Content Correlation
Mobile
MultiMedia
Classification
App Integration
UI (Web Parts & Templates)
Workflow
Analytics/BI
Agent/Alerting
Expertise Build/Find
Associative Search
Assembly
Preview
Core Connectors
Vertical /
MicroVertical
Components
(also available seperately)
Search Platform
SharePoint
(Content, UI, Workflow, BI, Social, …)
Traditional
SP2010 + FS4SP
High End Search Platform
$$$$$$$$$$$$
$$$$
BI, Workflow, CMS Platforms
$$$$$$$$$$
included with SharePoint
Hardware/Networking
$$$
$$$
Packaged Components (Add-ons)
limited/no market
$$$
Custom Application Development
$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$
$$$$$$$$$
Integration Services
$$$$$$$$$$
$$
In-house customization
$$$$$$
$$$
Operations and Maintenance
$$$$$$$$$$
$$$
Total
$$$$$$$$$$$$$$$$$$$$$$$$$$$
$$$$$$$$$$$$$$$$$$$$$$$$$$$
$$$$$$$$$$$$$$$$$$$$$$$$$$$
$$$$$$$$$$$$$$$$$$$$$$$$$$$
Search
-
Driven Applications provide clear value

FAST and SharePoint 2010 “change the equation”

Successful Search
-
Driven Application Projects work with
components, iterations, and user involvement

You can recognize many opportunities to create
Search
-
Driven Applications in your own organization

Mike.Shine@bainsight.com
www.BAinsight.com