ASU Virtual Private Network

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5/9/12 2:57 PM
Installing VPN on Windows :: ASU Virtual Private Network :: Appalachian State University
Page 1 of 5
http://vpn.appstate.edu/installing-vpn/microsoft-windows
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Installing VPN on Windows
Installing Appalachian State OpenVPN on Windows
Appalachian State uses software from the OpenVPN project.
You will see
"OpenVPN" when installing and running Appalachian State's
OpenVPN client.
OpenVPN is an open source software project. More
information about OpenVPN itself can be found at the
OpenVPN
project homepage
. To keep things simple we will refer to the Appalachian State OpenVPN client simply as, "OpenVPN."
OpenVPN can only be used from outside the University network.
If
you attempt to use the software from inside ASU's network you will
not be able to connect.
Supported Windows platforms:
Windows 2000
Windows XP
Windows Vista
Windows 7
Any Microsoft Windows computer that you install OpenVPN software on
must have automatic updates turned on and be up to
date.
In addition
it must have up to date anti-virus software installed and running.
If you are installing OpenVPN on a
university owned computer running
the "ACE" build then these requirements should already be satisfied.
Older versions of Windows are not supported, the software will
not run on them. At the moment, root/administrator privileges are
required to run OpenVPN.
Your personal firewall and or router should not prevent OpenVPN from
functioning.
You should not have to make any changes in your
personal
firewall or router.
However, the following might prove useful.
OpenVPN uses UDP port 443.
Please contact the help desk if
you have
problems connecting.
Installing the OpenVPN client
If you are upgrading the client software, please right-click the OpenVPN icon in the lower right taskbar and select "Exit".
Failure to do so will cause problems with the update process.
You can then uninstall via Add/Remove Programs in the Control
Panel. Once Windows says the software has been uninstalled, verify this by opening Windows Explorer, opening the C: drive, opening
the folder named "Program Files" and looking for a folder called "OpenVPN". If the "OpenVPN" folder is still there, select that folder and
delete it by hitting the delete key, right-clicking on it and choosing delete or dragging it to the Recycle Bin.
First, you need to
download the Appalachian State OpenVPN client
.
Installation of the client is straightforward. Confirming the
default options is enough for a successful install. Using the defaults also
makes troubleshooting
easier should any problems occur.
After downloading the
OpenVPN client
, double-clicking on it will
start the installation process. Clicking on *Next* will take you past
the
initial setup window.
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5/9/12 2:57 PM
Installing VPN on Windows :: ASU Virtual Private Network :: Appalachian State University
Page 2 of 5
http://vpn.appstate.edu/installing-vpn/microsoft-windows
The next window shows the software's License Agreement, which you must
agree to in order to use the software. If you do not agree,
click on
*Cancel* and the installation will terminate.
In the following window you can choose which parts of the software to
install.
Please accept the default list.
5/9/12 2:57 PM
Installing VPN on Windows :: ASU Virtual Private Network :: Appalachian State University
Page 3 of 5
http://vpn.appstate.edu/installing-vpn/microsoft-windows
The installation directory is best left as it is. Clicking on *Install*
will start the actual installation process.
The window pictured here in the rear shows the installation progress.
Eventually the window in front will pop up to inform you that the
software's virtual network driver has not been certified for use by
Microsoft, and that its installation will need to be explicitly
approved.
The VPN connection will not work without this driver. Besides
approving the driver, you also have the choice of ending the installation.
5/9/12 2:57 PM
Installing VPN on Windows :: ASU Virtual Private Network :: Appalachian State University
Page 4 of 5
http://vpn.appstate.edu/installing-vpn/microsoft-windows
Soon after, the installation will finish. Clicking on "Next" will take
you to the final window of the installation program.
Installation is now successfully completed. Should you want to study the
accompanying documentation, select "Show Readme". Lastly,
click on
"Finish" to finalize the installation.
5/9/12 2:57 PM
Installing VPN on Windows :: ASU Virtual Private Network :: Appalachian State University
Page 5 of 5
http://vpn.appstate.edu/installing-vpn/microsoft-windows
If you are running Windows XP you should be able to start the 'OpenVPN GUI' on your desktop and connect to the Appalachian State
University network. If you are running Windows Vista or Windows 7, please continue with the below instructions.
Windows Vista and Windows 7
Windows Vista and Windows 7 introduced a change in user permissions. To start the OpenVPN software correctly, you must run it as
an administrator. If you are upgrading from an older client, these permissions should already be in place.
To enable the proper administrator permissions:
Right-click on the "OpenVPN GUI" icon on your desktop
Click on the "Properties" label
Click on the "Compatibility" tab
Check the box beside "Run this program as administrator"
Click "OK"
When you double-click the "OpenVPN GUI" icon it should now start with the proper permissions.
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