Information Technology for

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Information Technology for
Management (6
th

Edition)

Turban * Leidner * McLean * Wetherbe

2008

Transforming Organizations in the Digital Economy

Information Technology for Management

The book is divided into six major parts, composed of 17 regular chapters
supplementary by six Technology Guides.


Features of this Text


Chapter Outline.


Learning Objectives.


Opening Cases.


“IT at Work” Boxes.


“A Closer Look” Boxes.


Managerial Issues


Minicases


Online Chapter Resources (
www.wiley.com/college/turban
)


Exercises, Projects, and Internet Exercises


Group Assignments


References


Appendix


Glossary




Organization of the Book


Part I :
IT in the Organization.

Part I
gives an overview of IT in the organization.
Chapter 1 introduces the drivers of the use of
information technology in the digital economy
and gives an overview of information systems
and IT trends. Chapter 2 presents the
foundations of the information systems and
strategic use.

1.
Organizational Performance: IT Support and
Applications

2.
IT Support Systems: Concepts and Management

Organization of the Book


Part II :
IT Infrastructure.

This part
introduces to the two majors building
blocks of IT : data and networks (the other
building blocks are covered in the Online
Technology Guides). Both parts include
basic infrastructure and most common
applications.

3.
Managing Data: Databases and Warehousing

4.
Network Computing for Collaboration

Organization of the Book


Part III :
The Web Revolution.

The
two chapters in the Part III introduce the
Web
-
based technologies and applications,
starting with the topics of e
-
commerce and e
-
business (Chapter 5), and is followed by
mobile and wireless computing in Chapter 6.

5. E
-
Commerce and E
-
Business

6.

Wireless Devices and their Applications

Organization of the Book


Part IV :
Organizational Applications.

Part IV begins with the basics: IT applications in
transaction processing, functional applications, and
integration of functional systems (Chapter 7). We
then cover supply chain management, Web
-
based
enterprise systems, customer relationship
management (CRM), and business process
management (BPM) (Chapter 8). Chapter 9
focuses on interorganizational and global systems.

7.
IT Compliance: Functional Applications and Transaction Processing

8.
Understanding Enterprise Systems : Supply Chains

9.
Global and Interoranizational Information Systems

Organization of the Book


Part V :
Managerial and Decision Support
Systems.

Part V discusses the many ways
information systems can be used to support the day
-
to
-
day operations of a company, with a strong emphasis on
the use of IT in managerial decision making. The three
chapters in this part address some of the ways
businesses are using IT to solve specific problems and
to build strategic, innovative systems that enhance
quality and productivity. Special attention is given to
innovative applications of knowledge management,
business intelligence and predictive analysis.

10.
Managing Knowledge

11.
Corporate Performance Management and Business Intelligence

12.
Managerial Decision Making and IT Support Systems

Organization of the Book


Part VI :
Implementing and Managing IT.

Part
VI explores several topics related to the implementation,
evaluation, construction, and maintenance of information
systems. First we cover use of IT organizations and for
strategic advantage including the topic of IT planning. Then
we consider several issues ranging from economics of IT, to
acquiring (building or outsourcing) information systems, to
the management of IT resources and IT security. Finally,
Chapter 17 assesses the impact of IT on individuals,
organizations, and society.

13. IT: Strategic Objectives and Planning

14.
Economics of IT

15.
IT Application Acquisitions and Options

16.
Establishing and Managing IT Security

17.
Impacts of IT an Individuals, Organizations, and Society

Technology Guides


Hardware


Software


Data and Databases


Telecommunications


The Internet and the Web


A Technical View of System Analysis and
Design

Online at wiley.com/college/turban

Chapter 17 and the “Techguides are available online @ www.wiley.com/college/turban

And the CD on the back cover


CD on the back cover

of this book


CD from John Wiley Sons (Asia) Pte Ltd

Example:

Appendix 1A

Michael E. Porter ‘s Five Competitive Forces


Glossary

.

..



Business intelligence (BI)

Category of applications for gathering,
storing, analyzing, and providing access to data to help enterprise users
make better decisions.

....

…..

Radio frequency identification (RFID)

Generic term for
technologies that use radio waves to automatically identify individual items.

……

…….


To transform a wired campus to a
wireless…..Dartmouth has made
many innovative usages of the
systems….

Example:

Minicase

Dartmouth College Goes Wireless


Student body
: About 5,700 undergraduate and graduate students.

Faculty and staff
:
About 1,900
.

Access points:
1,400


Wireless network users
: About 7,000 connections a day; the busiest
time is late afternoon.

http
://
www
.
dartmouth
.
edu
/

Example:

IT at Work 6.3

Nextbus : A superb Customer Service


How NextBus Works

(Online). Available: http://www.nextbus.com/corporate/works/index.htm

[2007, November 13].


Thank you for your attention.