University of Canberra - EQUELLA

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18 Νοε 2013 (πριν από 3 χρόνια και 8 μήνες)

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Institution
-
wide Digital
A
sset
M
anagement
supporting new models of
Higher Education

Anita Crotty: 4 Sept 2013: NAVIGATE

Higher Education: The challenge to be
distinctive


Market
-
driven enrolments

Alternate pathways through private providers

League tables and reputation
perception


Australian Polytechnic Network (APN
)

-

Extending access without establishing new campuses




SAFFIRE Project

-

Building capacity to ensure quality and value of the ‘university
experience’



Canberra
Partner
on campus, some
online
intensive, mostly online
online only
Australian
Polytechnic
Network

SAFFIRE Project
1
.
Curriculum
development
2
.
Student support
3
.
Technology and
learning environments
4
.
Cultural change
5
.
Policy and process
review
SAF Project
1


Flexibility and
Choice
Curriculum development
Student support
Teaching and learning technologies
IT environment
Cultural change
Administrative review
SAF Project
2


UCC Access and
Support
Curriculum development
Regional delivery
Student support
Recruitment and professional
development
SAF Project
3
-

Partnerships
Collaboration process
Articulation
Dual qualifications
SAF Project
4


Repositioning and rebranding
Comms and marketing strategy
Web site
Social media strategy
Stakeholder engagement
Market promotion
SAF Project
5


UCC HQ
Procurement
Construction
IT Infrastructure
UC Strategic Plan
2013
-
18
UC Education Plan
2013
-
2018
UC International Plan
2013
-
2018


Innovative, flexible curriculum


Flexibility in ways of studying subjects and courses


Range of
delivery options


student choice, when, where, how


Increased emphasis on interaction and engagement over
content
delivery and transmission


Work
-
place

integration (relate to student’s own professional work
-
place)


Emphasis on
content generated by students


Collaborative and
peer
-
review

models of learning


Faster
assessment feedback


More formative assessment


What course would you like to enrol in?



What do you want
to be
doing in
5 year’s time?

UCx

Digital Asset Management


Integration


Self
-
service


Analytics and reporting


Compliance


IP management


User interfaces


…..


End to End Process


Key characteristics


Must reflect the user view of when they initiate a process
and receive a successful outcome


Must reflect the organisation’s view of when the
interaction is complete and business need has been met


Must be capable of measuring the user and organisation
view of “success”

Davis, R.
Processes in practice.
www.bptrends.com

©2010



Business process


Are we efficient
enough to keep
enrolling and
graduating students?

marketing of courses


management of enrolment

delivery of course

Student process


Make all this effort
worth my time.
Help ME get to
where I want to
be.


Intellectual
property
management

discovery and
re
-
use of
content

Make it easy for
me to prepare for
teaching

Content
creation and
sharing

Make it easy for
me to share stuff
with my class

Make it easy for me not to
steal other people’s work
by mistake

In a typical year, UC students have:


logged in
around
4 million
times
, at

all hours of the
day and all days of the year


75%

of logins are from
off campus
, from 130
countries


12%

of logins are from
mobile devices


spent nearly
900,000 hours
online in their
Moodle

sites



completed nearly
100,000

online
quizzes


submitted
nearly
140,000 assignments
electronically


viewed

their lecture recordings more than
1 million
times


created

more than
20,000

portfolio
pages





GOODBYE

just interesting


HELLO

measuring success
in user terms


DAM Project Approach


User stories


As a (role), I want (something) so I can (benefit/outcome)

As a
student
, I want to
upload graphics
in my Moodle forum so I can
support my discussion points.


End
-
to
-
end process mapping


Scope project (BA)


Allocate resources (PM)


Prioritise deliverables


Stage work packages


Develop
-
test
-
deploy cycle