BG (NS) Winston Toh

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18 Νοε 2013 (πριν από 3 χρόνια και 11 μήνες)

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Delivered By :

In Partnership With :

Presented By

BG (NS) Winston
Toh

Senior Vice President / General Manager

ST Electronics (e
-
Services) Pte Ltd

Scope

iServe


-

Key Features

Provision of
Finance

and Accounting

Services

Quality
Assurance

VCF Funding
Scheme

The Integrated Shared Services for Excellence

iServe

-

Key Features

Provide a comprehensive suite of
finance

and accounting services

Available to Charities, IPCs and National Sports
Associations under NCSS, MOH and SSC

Charities
and IPCs from
other
sectors are
encouraged to
participate

Three
-
year pilot project commencing

from 1 Oct 2009

Supported by VCF Funding

iServe


-

Key Features

Scope

iServe


-

Key Features

Provision of
Finance

and Accounting

Services

Quality
Assurance

VCF Funding
Scheme

website:
www.iserve.sg

Shared Services Delivery Centre

Accounting Software / System

Shared Services Delivery Structure

Front Office

Mid Office

Back Office

Provision
of Finance

and Accounting

Services

Accounts Payable

Accounts Receivable

Asset
Management

Journal Adjustment

Financial and Management

Reports

Audit Management

Provision of Finance

and Accounting Services

Provision
of Finance

and Accounting

Services

Provision
of Finance

and Accounting

Services

Accounts Payable


Matching of
invoices / PO /
GR


Paying within
payment terms


Posting of
expenses


Monitoring
payables aging

Supplier
Payment


Reimbursing
employees

for official
claims


Reimbursing
employee

benefits claims


Posting of
expenses

Reimburse

-
ment


Issuing
approved cash
amount to

designated
individuals


Clearing
advance
account

balances


Posting of
expenses

Cash

Advance


Monitoring
petty cash
float


Topping up of
petty cash


Posting of
expenses

Petty Cash

Accounts Payable

Accounts Receivable

Asset Management

Journal Adjustment

Financial and Management

Reports

Audit Management

Provision of Finance

and Accounting Services

Provision
of Finance

and Accounting

Services

Provision
of Finance

and Accounting

Services

Accounts Receivable


Creating receivable transactions via ad
-
hoc /

recurring bills



Monitoring outstanding bills


Sending reminders


Managing collections: Cash / Cheque / Electronic


Generating receipts & Statement of Accounts


Posting of income


Performing bank reconciliation


Monitoring receivables aging


Sending letter of demand


Processing write
-
off

Collections

Arrears

Management

Billing

Accounts Payable

Accounts Receivable

Asset Management

Journal Adjustment

Financial and Management

Reports

Audit Management

Provision of Finance

and Accounting Services

Provision
of Finance

and Accounting

Services

Provision
of Finance

and Accounting

Services

Asset Management


Verifying data in purchase order & invoice


Capturing asset details


Generating asset identification tag


Posting to general ledger

Acquisition


Scheduling and initiating
organisation

for
annual
stocktake

& inspection


Maintaining Fixed Asset Register (FAR)


Provision for depreciation


Posting to general ledger

Management


Recording changes in location of asset


Updating FAR

Transfer


Updating of record


Posting of sales proceeds


Computing gain/loss from disposal


Posting to general ledger

Disposal

Accounts Payable

Accounts Receivable

Asset Management

Journal Adjustment

Financial and Management

Reports

Audit Management

Provision of Finance

and Accounting Services

Provision
of Finance

and Accounting

Services

Interest

receivables

Provisions

Accrual

Amortisation


for grants

Depreciation

for

non
-
current

assets

Ad hoc

adjustments

Journal

Adjustments

Provision
of Finance

and Accounting

Services

Journal Adjustment

Accounts Payable

Accounts Receivable

Asset Management

Journal Adjustment

Financial and Management

Reports

Audit Management

Provision of Finance

and Accounting Services

Provision
of Finance

and Accounting

Services

Provision
of Finance

and Accounting

Services

Financial & Management Reports


IPC Return of tax
-
deductible donations


Return of tax
-
deductible receipts issued for the
period (General return)


Return of tax
-
deductible receipts issued for the
period (Building/Specific Return)


Quarterly GST submission


Statement of expenditure reporting for funded
program /event / project


Balance sheet schedule


Aging reports for payables and receivables


Fixed asset register


Statement of financial position


Statement of income


Statement of cash flows


Trial balance


Budget
-
variance reports

Financial
Reports
(Monthly)

Statutory
Reports
(Annual /
Quarterly)

Management
Reports
(Monthly)

Accounts Payable

Accounts Receivable

Asset Management

Journal Adjustment

Financial and Management

Reports

Audit Management

Provision of Finance

and Accounting Services

Provision
of Finance

and Accounting

Services



Contact point
between
auditors &
Organisations



Coordinates
audit
schedules



Annual
financial
statements



Other
supporting
documents



Assist
Organisations

with drafting
responses to
auditor’s
observations



Journal
Adjustments

Provision
of Finance

and Accounting

Services

Audit Management

Audit Liaison

Document
Provision

Audit
Response

Follow Up

Scope

iServe


-

Key Features

Provision of
Finance

and Accounting

Services

Quality
Assurance

VCF Funding
Scheme

System Checks /
Sampling Checks


Maintenance of
Vendor Records


Maintenance

of Customer
Records


Maintenance

of Approving
Signatories &
Financial Limits


Financial
Statements


Statutory
Reports


Management
Reports


Budgetary
Reports


Bank
Reconciliation


Response to
audit queries


Payable
transactions


Collections


GL Adjustments


Billing


Fixed Asset
Register

Quality Assurance

Quality
Assurance

Segregation

of Duties

2
-
key Checks

Review by
Accountants

ISO certification / Check lists / Standard Operating Procedures

Compliance With Code Of Governance
and other
regulatory requirements

Comprehensive Quality Assurance Framework

EFFICIENCY

GOVERNANCE

Tangible Benefits

Quality
Assurance

ERP Based
Accounting
Software


E
-
Enabled Solutions


Reliable System Platform


Effective and Efficient Processes

Processes
with
Enhanced
Controls


Enhanced Accountability


Effective Checks & Internal
Controls


Streamlined & Defined
Workflows / Procedures

What We Provide

Quality
Assurance

Excellence in

Financial Services

Enhanced
Governance

Continuous
Improvement

of Processes

Professional
Administrative
Functions

Scope

iServe


-

Key Features

Provision of
Finance

and Accounting

Services

Quality
Assurance

VCF Funding
Scheme

Aims to enhance governance and management
capabilities and improve organisational

efficiency of Charities

iServe

is an approved project co
-
funded

by VCF. The funding available is known

as Shared Services Grant

All exempt, registered charities and/ or
Institutions of a Public Character (IPCs) are
eligible to apply for the Shared Services Grant

VWOs
-
Charities Capability
Fund (VCF)

VCF Funding
Scheme

Sign Up Period

VCF Funding
Scheme

Shared Services Grant Structure

1 Oct 2009
-

30 Sept 2010

1 Oct 2010
-

30 Sept 2011

1 Oct 2011
-

30 Sept 2012

Subsidised


at 75%

of Monthly
Charge

Subsidised


at 50%

of Monthly
Charge

Subsidised


at 25%

of Monthly
Charge

Subsidy Percentage

Charging Model

VCF Funding
Scheme

“Pay as You Use”
(Transactional

volume
-
based)

Monthly invoicing

for full amount

Subsidised

amount

to be reimbursed

from VCF


Available as Optional Services


Add
-
on to Finance & Accounting Base Services


VCF subsidy available

Payroll

Beyond Financial Services

VCF Funding
Scheme

Procurement

Optional

Our aim is to provide a

One
Stop

Shared
Services
C
entre

t
o
support
Charities/IPCs/NSAs

i
n
achieving

Organisational
Excellence

Our Partnership With Charities

VCF Funding
Scheme

Delivered By ST Electronics (e
-
Services)

We Are Multi
Functional!

Accounts Management

Accounts Payable

Accounts Receivable

Reporting & Support Services

Financial System Training

Financial Services

Delivered By ST Electronics (e
-
Services)

Payroll & Claims

Benefits & Compensation

NSmen

Allowances &

Make
-
Up Pay Claims

Staff Welfare
Progs

& Amenities

Family Support &
Devt

Progs

Overseas Travel

HR Services

Organisational

Training

Competency Development Training

Training / Education Consultancy

Continuing Education Programs

Language Training

Career Transition

Training & Education
Services

Mass Registration

Mass
Enrolment

Event Management

Document Management

Identity

Doc/Passes Production

Admin Services

Delivering Positive Experience