Job description - GLE Group

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20 Νοε 2013 (πριν από 3 χρόνια και 7 μήνες)

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Job Description


Job Title


Head of Programmes



Reporting To

Senior Manager,

London International Trade Team




Responsible
For

4 Teams: ERDF Projects, EEN,
UKTI
London and
SE

Mission
s

and Services



Purpose

Ensure efficient delivery of UKTI
services
,
including Passport to Export, Gateway to Global
Growth, trade missions for UKTI South Region

and manage
EU International Trade

project



Key
Responsibiliti
es



Specific Tasks


Business Objective

Project
management


Design and deliver all
elements of projects
according to agreed
targets


Monitor and evaluate
projects’ progress


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of the project is as
coherent and unobstructed
as possible, including
developing processes to
make sure eligible
delivery is fully recorded
for the project


Liaise with the funders on
behalf of GLE/Consortium
members


Manage trade
mission team
to support
individual
SMEs and
groups to
enter overseas
markets via a
market visit
programme


Oversee design and
delivery of structured
market research visits to
European markets and trad
e
development visits /
missions to international
markets including a
coordinated travel
programme



To ensure that the
delivery of the Market
Visit Support scheme is
managed effectively and to
liaise with all
stakeholders, including
the ITT Management
Team,
Finance and ITAs, to
ensure adherence to the
MVS regulations


To ensure that the
clients have access
to opportunities to
help them grow and
maximize their
potential


Improve productivity
and profitability of
SMEs


To ensure project
trade missions
and
other international
trade services are
delivered to a high
standard (high
satisfaction rate


85%)


Oversee
compliance
with UKTI
guidance for

Gateway to
Global Growth
(G3) and
Passport to
Export (P2E)



To ensure that London and
SE processes and
documentation for G3 P2E

and any other
International
T
rade
Adviser delivered

programme

reflect UKTI
requirements.



To review existing
customer service processes
within the
UKTI London
&
SE
team
s
, by suggesting
changes to existing
guidance to improve
de
livery and quality, and

drafting/

communicating
appropriate changes to the
wider team.

Communicate effectively
with stakeholders at all
levels
.


To ensure
compliance
and
effective
delivery of UKTI
services to i
nternal
and external
customers


Pass UKTI P2E
and G
3

documentation audits

Align Services
delivery with
the wider

team

Cooperate with other team
managers on delivery of
UKTI products


Recruit
, manage and
develop staff


Contribute to short and
long
-
term organizational
planning and strategy as a
member

of the management
team


Drive initiatives that
contribute to l
ong
-
term
operational excellence


Achieve integrated
service delivery

Business
Development

Contribute to design,
development and testing of
new projects.


Identify and secure
funding to delive
r such
services by drafting
concise and well
-
focussed
bids and tenders.


Contribute to short and
long
-
term organizational
planning and strategy as a
member of the management
team


To ensure additional
income though
winning new
contracts or
expanding existing
ones.

Develop and
maintain good
working
relationships
with funders
and
stakeholders

Support Senior Manager in
building and maintaining
relationships with GLA,
UKTI, EACI, the
European
Commission, BIS other EEN
networks and other
pontifical stake holders


To promote and
maintain the good
reputation of EEN
London and GLE





Candidate Profile



Element


Essential



Desirable





















Skills

Excellent interpersonal,

negotiation and communication
skills to establish a supportive
relationship with a wide range of
people and organisations


Collaborative Management style


Ability to write clear reports


The ability to understand and
interpret financial information


Good
administrative skills
supported by basic ICT skills


Demonstrable management experience


Delegate responsibility effectively


Strategic and analytical skills


harnessing ideas and opportunities
to achieve goals and the ability to
follow and develop a bri
ef and
identify requirements and
solutions.


Getting the best from people


motivating and developing people to
achieve high performance.


Learning and improving


drawing on
experience and new ideas to improve
results.


Focusing on delivery


achieving

value for money and results.


Reacts to project adjustments and
alterations promptly and
efficiently


Excellent presentation and
networking skills.



The ability to
analyse and assess
a Business Plan
and offer
recommendations
for improvement
where
appropriate


Skills


Excellent communication skills:
must have the ability to persuade,
promote and sell the vision.


Commercial acumen and initiative


to be willing and to have the
ability to create, to identify and
seize commercial opportunities.


Proficient with Microsoft suite of
business applications.


Experience of realising the
benefits of Customer Relationship
Management applications.



Qualities

Ability to interact with a wide
variety of people at different
levels


Strong interpersonal ski
lls


Ability to interact with a wide
variety of people at different
levels


Ability to work with different
teams


Strong attention to detail


Self
-
motivated and confident, able
to work on own initiative and as
part of a team


Knowledge
and

Experience

General knowledge of international
opportunities for business growth


Experience of delivery of EU funded
projects


Experienced manager


Strong budget management experience


Experienced in international trade
and public/private business support
provision


A good general knowledge of
business and business methods with
the ability to apply this knowledge
to particular problems and
circumstances in order to recommend
action to improve the effectiveness
of the client’s business


Awareness of local
development
and
regeneration
programmes and
support agencies


International
experience through
work or travel



Qualificat
ions

Degree or equivalent

High level of
business related
qualifications eg
MBA

Other

Ability to organise tasks and
maintain schedules, under
pressure
when necessary


This is a varied and demanding
role, you need to be flexible where
necessary


Capable of making
presentations to
groups of people
and to run
workshops on
relevant topics


Conditions and Remuneration


S
alary


£
4
0
,000 p.a.


Hours


35 hours


Holidays


25 days




GLE Group is committed to equal opportunities for
all, irrespective of
age, disability, gender
reassignment, marriage and civil partnership,
pregnancy and maternity, race, religion or belief,
sex or sexual orientation,
part
-
time working, trade union
membership,

and any other protected status.