Making Employer & University

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20 Νοε 2013 (πριν από 3 χρόνια και 6 μήνες)

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www.derby.ac.uk/corporate

Ann Minton

Workforce Development Fellow

University of Derby Corporate

Tony Atherton

Vice President

Head of Talent & Culture UK Consumer

Citibank




Making Employer & University

Partnerships Work

www.derby.ac.uk/corporate


UDC is the business
-
to
-
business arm of the University of
Derby


with its own dedicated customer service and
quality assurance infrastructure.




UDC provides innovative, bespoke, accredited work
based learning solutions for large and small employers.



Since 2008, our client base has increased from 8 to 261,
our work
-
based learners have risen from 187 to 2,353,
with 750 of those from our collaborative partners.



University of Derby Corporate:


What we do

www.derby.ac.uk/corporate

Citi Global Process identifies, develops and retains top talent


High Potential


Critical Resource


Promotable


Deep Reach

Talent Books are created with Executive team and approved by CEO and myself.

Relevant actions are designed and implemented, for example:


Internal Development


Role Rotations and Assignments


Mentoring


Leadership Master Classes

However, there was a gap that could not be filled by internal design

Citibank:


Our
Talent Management Background

www.derby.ac.uk/corporate

Citibank:


Our
Talent Management Background

We identified gaps in Senior Management’s readiness to take Leadership roles.



Citi and Egg employees with ‘deep’ experience of their business function.


Risen through the ranks within the same business area/company.


Specialists in their field, missing the broader aspects to business
management.


Academic learning limited to under
-
graduate studies or specialist skills
(CIMA, Law degrees etc).


Limited exposure to wider community and business areas.




We looked to University of Derby Corporate to assist

www.derby.ac.uk/corporate


Discussions began in 2007 about working together.



We initially focussed on the delivery of a Level 7 programme.



There was some discussion about reconfiguring first line management
training, ILM was not proving popular or of benefit to the business.

Our Journey:


The History of our Partnership

www.derby.ac.uk/corporate

(*There are additional levels/turns in the Executive
Leader space not represented in this diagram)

MC

LC1

LC2

LC3

BLP

CEF

Citibank Leadership Development Pipeline:



www.derby.ac.uk/corporate

Development was aligned to our pipeline and therefore company appraisal
system:


Our Journey:


The Approach to our Partnership


Accreditation of in house programmes at L4 and L5.



Joint development/ delivery of L6 programme.



University delivery of L7 bespoke Talent Management programme.

www.derby.ac.uk/corporate

Completion of:



Managing @Citi



People Contract
Modules



Leading @ Citi 1


Completion of:


Leading @ Citi 2


Work based
project

Our Journey:


Accreditation

www.derby.ac.uk/corporate


Support for in
-
house training team to become
accredited lecturers and
access to our CPD portfolio.


Networking with
and
access to

other trainers from a range of
organisations.


Initial staff development using our ‘
Supporting Work Based Learners’
(SWBL) Programme
(Level 6, 30 Credits) specially developed for our
Corporate Partners.


Access to UoD’s full range of
Management and Leadership Journals.


Educational access to
Industry Reports & relevant Academic Research
Papers.

Our Journey:


Development of Citibank Training Team

www.derby.ac.uk/corporate

“Feedback to delegates was excellent. I would
never have known that the tutors were not full time
HE lecturers. “

External Examiner, UG Leadership & Management programmes

Our Journey:


Evaluation of Accredited Programmes

www.derby.ac.uk/corporate


Iterative process



Initial dialogue May 2009


High level engagement


CEO and Dean of Faculty


Launch Feb 2010


Part of a strategic relationship


Programme Focus



Needed to be Challenging


Contextualised to the finance sector (Citi)


Work Based Assessment


Take individuals out of their silo’s


Flexible approach

Our Journey:


Talent Management Programme

www.derby.ac.uk/corporate

Knowledge


Academic.


Business Acumen.


Greater understanding of other business functions.


Competence


Enabling managers to widen understanding of subjects


Readiness for wider role.


Networking/Relationships


Develop broader company network.


Outcomes


Learning to learn again.


Qualification that means something to them with or with Citi.


Psychological Contract


Retention tool



Our Journey:


Key Requirements

www.derby.ac.uk/corporate

Year 1 Modules


Selected intentionally to provide holistic learning in business
leadership



Finance



Decision Analysis



People Management & Development



Project Management

Our Journey:


Programme Overview

www.derby.ac.uk/corporate

“One of the great things about
the programme has been the
opportunity to learn as a team;
with colleagues from various
functions across

Citi and Egg.

Sharing insight from individual
experiences has cultivated a
healthy dialogue and debate,
strengthening working
relationships.”


“Taking regular time out to consider Business As
Usual in an academic context is invaluable.


Course
topics provide

the catalyst, and being led by a
commercially

experienced lecturer gives a great
grounding.


Combined they

provide a platform to
build upon to analyse, consider and implement
strategy changes in my department on dimensions
that I wouldn't normally spend much time
considering.”


“The scope of the course is wide ranging and it has had a good mix of both theory
and real life examples. For me, one of the most useful learnings to date has been
the ability to interpret financial

information more effectively. In an organisation such
as Citi understanding the key commercial drivers of the business and how

specific
functional areas contribute towards

these is essential.


As such I've been able to
apply principles learnt in the classroom at UDC

to real situations

at work.”

www.derby.ac.uk/corporate


Innovation



Commitment



Founded in Work Based Practice



Partnership working



Critical Review


Critical Success Factors: