Description

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20 Νοε 2013 (πριν από 3 χρόνια και 28 μέρες)

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A management system is a framework

of processes
and procedures.



It is used to ensure that an organization
can meet all


of their upcoming Tasks


and that


Objectives can be achieved.


(Quelle: http://www.epaw.co.uk/)

Managementsystems

Management

Processes

Controling


&

Kontinuierlicher

Verbesserungsprozeß


Organisation,

Marketing

Führung

Unternehmensstrategie

Politik

Ziele

Unfall

Störfall

Audit

Review

K

U

N

D

E

N

Z

U

F

R

I

E

D

E

N

H

E

I

T

K

U

N

D

E

N

A

N

F

O

R

D

E

R

U

N

G


Core
Processes

Verkauf & Kundenbetreuung

Auftragsannahme

Auftragsabwicklung

Beschaffung

Produktion

Versand

Logistik

Produktkonfektionierung

Support
processes

Instandhaltung

Rechnungswesen

ausgelagert

Kalkulation

EDV

Dokumentation

Dokumentenlenkung

Umwelt
-


management


Umwelt
-


management


Definition



A Management System Standard

(ISO, EMAS,…)


extends the existing Management System

(Planning, Objectives, Controlling,....)


of an Organisation



by adding certain elements and perpectives

(Quality, Environment, Safety)




Managementsystems

Business Management


Implementation

of

operational
requirements















Objectives

of

Business Management





Knowledge

for

control




Risk minimization



Error minimization




Legal certainty




Transparency of interdependences
















Operative




ERP


Systems (Enterprise


Resource Planing)



supports „every
-
day
-
business“



Inventory management, accounting, payroll,…


Not Operative




Management Information Systems (MIS)



descriptive



process
-
oriented



Document management, appointments, legal compliance,..






Differentiation

Requirements

for

Environment,
Quality
und

Safety
,…..















Contents
of

good

Business Management

Infrastructure


People


Materials


Rules


Documents


costs







Contents of good Business Management

Processes

Actions

Events

Dynamics

Structure

Infrastructure




Managing



Buildings


Plants


Machines


Work equipment and


other equipment


Inventory


and


Compilation of Properties and attributes for the
administration in a company






People




internal:

employees



external:

Authorities, supplier, costumer, disposal,…





Substance
-
related data and information of the starting
materials
(Raw Materials, Auxiliaries, Operating Materials)


Emmissions






Materials

Rules



Standards

(EU, laws, ordinances, regulations accepted)


Internal Regulations

(requirements, Ökoprofit, ISO, ..)


Edition Management concerning decisions









Documents



Waste Management Concepts


Trainings/Instructions


Decisions


Job Evaluations


Permissions



Infrastructure: Car


Description


General Data





Properties



Categories


Basic data


Technical data


Other information


Tips & Tricks

People: Car


People (internal)



Description



General Data



Properties



Personal data


Internal Data


Expertise


Office / Function


Person

PEOPLE

People: Car


Contact (external)



Description



General Data



Properties



Person link


Categories


Disposal


Supplier


Master Data


Contact Notes

PEOPLE

Materials: Car


Description



General Data




Properties


Categories


General


Basic data

MATERIAL

Rules: Car


Description


General Data



Properties



Annual Review


Standards




§

RULES

Documents: Car


Description


General Data



Properties



Decision


Decision data



Documents

DOCUMENTS

Costs: Car


Description



General Data



Properties



Cost (Leasing, Credit)


Costing



COSTS

Infrastructure


People


Materials


Rules


Documents



Costs







Processes

Actions

Events

Dynamics

Structure

?

Contents of good Business Management

LINKS: Car


####

CAR

FUEL

LICENSE

DRIVER

§

DRIVING

INSTRUCTION

PURCHASE

OIL CHANGE

ANNUAL

REVIEW

LIQUIDS

Typenschein




LEASING

RATE

SELLER

RULES

COSTS

PEOPLE

INFRA
-
STRUCTUE

MATERIALS

DOCUMENTS

PROCESSES

ACTIONS

EVENTS

Processes
-

Processes
-

such as buying a car



Actions
-

Obligations due to legal requirements




eg oil change


Events
-

inspections, maintenance



eg sticker review







Contents of good Business Management

INPUT

SCORE

MEDIUM

ACTIVITIES




Sequence of interrelated or interacting activities
that transform inputs into outputs

What is a Process

Process: Car

Processes

People

Infrastrukcure

Documents

People

Procurement

1/2


Description


General Data



Properties


Categories


Basic data


Process steps


Key figures


Know
-
how



Assessment

Processes

Negotation

Supplier Selection

Delivery

Storage

Delivery ok

No

Procurement 2/2


Links



EDP ​​equipment


Phone System



Suppliers


Buyer



Procurement protocol


Order form


Offer

Processes

Peaople

Infrastructur
e

Documents

Negotation

Supplier Selection

Delivery

Storage

Delivery ok

No

Event: Car


Description


General Data



Properties


General


Screening


Technical inspection


Users

Ervents

Actions: car


Description


General Data



Measures



Measurement and correction
tasks



Obligations in applying for legal
requirements

(Oil change)


Ereignisse

Infrastructure



Job Evaluation,
Operating Instructions


People



Accident Management
,
Supplier Rating


Materials



Safety Data Sheet
,
Risk assessment


Rules



Edition Management (Decisions)


Documents



Revision Management, document management,


report manager









Operational requirements

Based on Laws /
Based on Managementsystems