Overcoming Barriers to ICT through Accessibility - Tennessee ...

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17 Νοε 2013 (πριν από 3 χρόνια και 6 μήνες)

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Overcoming Barriers to ICT

through Accessibility




“Partners for Progress”

April 18, 2013


Tennessee Association on Higher Education and
Disability (TNHEAD)

2013 Spring Conference


Tennessee Tech University, Cookeville, TN

Today’s speaker:

Timothy Creagan

Senior Accessibility Specialist

U.S. Access Board


Today’s topics:

I.
Introduction

II.
Barriers

III.
Background:


§
508 of the Rehabilitation Act and


§
255 of the Telecommunications Act

IV.
What about modern technology?

V.
The “Refresh” of Sections 508 & 255



I. Introduction: U.S. Access Board


Budget: $7.0 million (FY 2013)


Staff: 29




Executive Director’s Office


General Counsel’s Office


Office of Administrative Services


Technical & Information Services

Access Board Programs


Guidelines and standards development


Architectural Barriers Act of 1968


Americans with Disabilities Act of 1990


Telecommunications Act of 1996


Rehabilitation Act Amendments of 1998


Technical assistance and training


Research


ABA enforcement

II. Barriers to People with
Disabilities


Have you ever struggled to see


the characters on a screen?

Seeing:


Phones


Illuminated displays


High contrast controls


Large buttons


Computers


Zoom display


High contrast display


Screen reader

Hearing:


Phones


Hearing aid compatibility


Text capability


Vibrating alerts


Computers


Video captions


Visual alerts

Holding and manipulating:


Phones:


Large buttons


Lightweight


Speed dial


Computers


Sticky keys


Keyboard commands


Voice recognition

=

+

Thinking, remembering:


Phones


Automatic redial


Voice activated dialing


Computers


Alternate input modes


Screen reader

III. Background:



§
508 of the Rehabilitation Act and


§
255 of the Telecommunications Act


Overview


Telecommunications Act of 1996

47 U.S.C.
§
255


“Section 255”




Section 508 of the Rehabilitation Act of
1973, as amended

29 U.S.C.
§

794 (d)


“Section 508”

Section 255 of the
Telecommunications Act




Overview

§

255 General Requirements

Manufacturers & service
providers
must
:


Provide equipment

that is
accessible


Include representation

from
people with disabilities in the
processes of Product Design,
Development, and Evaluation

Cell Phone: How Accessible ?

Button

Feel

Poor

Better!

Volume

control

On/Off button

Poor

Better!

Text

Size

10
-
pt

Section 508 of the

Rehabilitation Act




Overview

§
508 General Requirements:

Each Federal department and agency, as well as the U.S.
Postal Service, when procuring, maintaining, developing
or using electronic and information technology, must
ensure that:



Federal employees with disabilities, and members of the
public with disabilities seeking information or services,
have access to and use of information and data that is
comparable to the access and use by persons who are
not individuals with disabilities, unless…

Standard:


….an “Undue Burden” would be imposed on the agency.

What Technology is Covered by
§
508?


Includes, but is not limited to…


Computers

Telecommunications

Office Equipment

Websites

Kiosks


Printers

Software

Who Benefits from
§

508

1.

People with disabilities who interact with
federal agencies.

2.

Federal employees with disabilities.

3.

All people with disabilities, because accessible
products for the federal market are also sold in
the public marketplace.

IV. What about modern
technology?

Modern Technology can be used
by People with Disabilities:


iPods and Podcasting



VoIP (Voice over Internet Protocol) Phones



Making technology accessible:


Captions


Alternative formats: text for audio, alt tags
for images


Use of API (Application Programming
Interface) to address compatibility
between AT and IT software (make
products interoperate)


“Apps” or “Applications” on Smart phones

This is happening world wide


Other countries are watching U.S. design

Convergence of Technology


Web applications and web
-
software


installed on a pc v. on web


wiki














Hardware, esp. mobile devices



Cell phone /w text messaging

Mobile Telecommunications

Texting




SMS (Short Message service)



RTT (Real time Text)





Multi media:

video + text + audio =

Multi
-
touch and gesture interfaces:


Touch interfaces on mobile devices.
Touchscreens, cameras, and other movement
detection systems can receive and analyze
complex actions: “chorded” input

(several fingers at once)


Whole gestures: spreading two fingers apart or



tilting one’s head to the side




Multi
-
touch interfaces:


Apple iPhone









HP TouchSm
a
rt PC



HP TouchSmart PC

Gesture
-
based interfaces


Wii

V. The Refresh of Section 508

The “Refresh” of Section 508:


The “Refresh” is an update of:



Section 508 standards for electronic and
information technology (“E&IT”) (procured by
Federal agencies)



Section 255 guidelines for telecommunications
products

Why Refresh?


Statutory requirement:


“The Access Board shall periodically review and, as appropriate, amend the
standards to reflect technological advances or changes in electronic and
information technology.” (Section 508 of the Rehabilitation Act)


“The Board shall review and update the Telecommunications Act Accessibility
Guidelines periodically” (Section 255 of the Telecommunications Act)



Changes in technology


12 years since the first Section 508 standards


15 years since the first Telecommunications Act Accessibility Guidelines



Clarify ambiguities in current standards and guidelines


What products are covered?


Improve testability

ICT Refresh Steps


TEITAC establishment: July 2006


TEITAC report: April 2008



First ANPRM and draft text: March 2010


Public comments: March
-
June 2010


Review comments


Second ANPRM and draft text: Dec. 8, 2011


*Harmonization draft published*


Public Comments: Dec . 2011


March 2012


Review comments, revise text of proposed rule


Final Steps


Develop
proposed rule (
NPRM):


**
Text, preamble & regulatory assessment


Submit
to
OMB


Publish
NPRM in the Federal Register


Public
comment
period


60 days


Analyze comments



Develop final rule
&
regulatory
assessment


Publish
Final Rule in the Federal Register


Some trends in updating the
508 standards:

1. Organize technical provisions by functions,
rather than product types



“two way voice communication” NOT

“telephones”

2. Reference external standards




WCAG 2.0; ANSI C63.19
-
2011

3. Provide technical assistance within the
document.

4. Define “covered electronic content”


2011 ANPRM


508 Chapter 1: Application and Administration


508 Chapter 2: Scoping Requirements


255 Chapter 1: Application and Administration


255 Chapter 2: Scoping Requirements



Chapter 3: Functional Performance Criteria


Chapter 4: Hardware


Chapter 5: Platforms and Applications


Chapter 6: Documentation and Support
Services




Resources

CIOC Accessibility Committee:


www.CIO.gov

Best Practices subcommittee for Section 508:

http://www.cio.gov/committees.cfm/csec/3/cid/
\

www.Section508.gov


FAQs, procurement

www.Access
-
board.gov


§
508 &
§
255


WCAG 2.0 materials: http://www.w3.org


UNDERSTANDING
-
WCAG 2.0


Techniques for WCAG 2.0

Contact us:

Technical assistance:


Creagan@access
-
board.gov


508@access
-
board.gov


(800) 872
-
2253 (voice)


(800) 993
-
2822 (TTY)


Website:


http://www.access
-
board.gov


Thank you!

www.access
-
board.gov