Speech Recognition Update -- ALA April, 1999 - Eidelman Associates

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Speech Recognition
Update
--

ALA
April, 1999


James A. Eidelman

Eidelman Associates

Ann Arbor, MI

www.lawtech.com


You talk, it types?




Not exactly!



(or at least, not always what
you meant!)


Introduction

Speech Recognition
Update


Jim Eidelman (
eidelman@lawtech.com
)


with Support from vendors including
:



Dragon Systems


Dictaphone/IBM


Lernout & Hauspie/CCS


Objectives and
Background


Survey of Audience


Talk about
Using

the
Technology


Competitive Update

(for more info, visit
www.lawtech.com/jimtips/voice
)

RULES
--

Bob Arndt

5 Ways to Improve Your Income:


R
ates


U
tilization


L
everage


E
fficiency


S
peed

Benefits

Many lawyers achieve:



Increased Productivity


Lower Overhead


Independence


Faster Turn
-
around Time

But many lawyers don’t!

Terminology



Speech Recognition vs.
Voice Recognition



Discreet vs. Continuous

What it’s like to use it


Like riding a bicycle


Skinning your knee, or


Hair blowing in the breeze



How I use it


In Voice program/Editor


In Native Applications


Portable
--

With A Dictating Machine

Getting Started interactively


Training/Enrollment


Vocabulary Building


Practice

Improving Accuracy


Typical Errors


Punctuation


Enunciate Clearly!

The Vendors


Dragon Naturally Speaking


IBM ViaVoice


Typhoon/Smith Corona (IBM
Engine)


Speechlaw/Philips


Lernout &

Hauspie

Using a Dictating Machine


Mobile Mode
--

Special Recorders


What it’s like for the


Lawyer or legal assistant


Secretary/word processing specialist


MIS department/Technical Support



Special Solutions from Dictaphone and
Speechlaw

Vendor Comparison


Dragon NaturallySpeaking


IBM ViaVoice and
Dictaphone/IBM solution


Typhoon/Smith Corona


Speechlaw/Philips & IBM


Lernout & Hauspie

Dragon
NaturallySpeaking


Most Accurate







Best Interface


Editor’s Choice


Largest Installed Law Firm
Base


Mobile Mode

, but no saved
speech files


IBM Via Voice


Saves Speech Files



Combo with Olympus &
Dictaphone Portables



Low Price

, esp. with Legal


Interface and Accuracy not as
good



Network solutions from
Dictaphone and Speechlaw

Dictaphone



Use IBM ViaVoice


Excellent Portable Solutions


Excellent Network Solutions with
“Boomerang” transcribing for secretary


Can work the way traditional tape
systems work, but make secretary more
productive

Philips/Speechlaw


Network /Law Firm solution



Most Expensive


Best Recognition for legal
through ConTexts
--

+ IBM Now


Most experience integrating on
networks and with databases

Smith Corona/Typhoon


Built on IBM Engine


Great interface with Word and WP, Plus
Groupwise


Greater speed and accuracy in Word &
WP


Adding AI soon so you don’t have to
dictate punctuation


Will have full integration with MS
Outlook and Internet Explorer


Lernout & Hauspie
Speech Xpress


Best word processing
interface for MS Word


Plain
-
language formatting



No saved speech files



Microsoft Backing
--

Great
future

What’s New


IBM


Olympus and Dictaphone Dictation Units
--

software reads .WAV files!


New version with new interface and many
other improvements


Dragon


New versions, including Mobile, Legal


Reads WAV files


Improved Recognition


Both have L&H
-
like plain
-
language
formatting

Speechlaw and Dictaphone



High
-
end


Batch Mode for Networks


Works with Philips (Speechlaw) or IBM
software (Both)


Supports database integration
(Speechlaw)


Hardware Required
for Interactive Use


Min Pentium 200 MMX


Prefer Pentium II


32 MB RAM just for
Speech, pref. 48 or 64
just
for speech!

Distinguishing Features


Accuracy


Macros


Use with portable dictating
equipment


Saving sound files so that a
secretary can listen to what the
lawyer said as she corrects


The user interface

Demos
:
Demonstration of simply
speaking to the computer




Dragon NaturallySpeaking
Legal



Dictaphone with IBM
ViaVoice

Good Candidates


Computer
-
literate


Patient


Enthusiastic


Good support in the firm

Advanced Features


(Demo)


Voice Macros


Computer Control


Play back your voice


Using a Dictating Machine

Two ways to work


Interactively (sitting at your PC)



Batch Mode

Working Interactively


Best of Both Worlds


See your Text


Edit as you go


Correct as you go


Training


Headsets
for Interactive Use


High Quality


VXI


Andrea


Telephone and


Computer in
One


Batch Mode


Working on Screen or
Dictating Machine


Transcription Equipment


Training Issues


Speech File Issues


Support Staff Issues


Network Support

Ready for Prime Time?


WordPerfect Thinks So


Lawyers who Dictate


Must have great support


Lawyers who Type


Best of both worlds, but many
will be less productive than
typing

Contrary Opinion:


Scientific American says no, and


Jay Foonberg and Rick Rodgers agree



Journalists who wrote favorable reviews
don’t use it


Good typists are more efficient with a
keyboard


Lawyers shouldn’t correct their own work

My Opinion:


Interactive use by lawyers:


No
, except for computer
-
literate computer
enthusiasts


Interactive use by legal assistants:


Yes
, if the legal assistants have a good
attitude


Lawyers using dictating equipment, with
secretary support to correct and clean
up:


Yes
.

Philips SpeechMike

and Dictaphone Boomerang

Handset for Batch or Interactive
Mode

Dictation Equipment for Batch Use


Sony



Norcom


Philips







Olympus


Dictaphone

Staffing Issues


Productivity for Lawyers


Need for Editor


Changing role of secretaries


Firm
-
wide
--

How to staff?

Service Bureaus


Some speech recognition service
bureaus are popping up.


You can email them your voice files, or
dictate over the telephone. They will
email you back the transcribed text for
$3.25 per double
-
spaced page. Contact
the
CyberTranscriber

service of
Voice
Machines

at
www.VoiceMachines.com
.


Next Steps


Set up a pilot


Get Support


Spend the Weekend


Give it a few weeks


Use an Editor/Proofreader


Use the Web to stay up to date


Speech Recognition
Update
--

Q&A

James A. Eidelman

Eidelman Associates

Ann Arbor, MI

www.lawtech.com