Annual Maintenance Agreement

malteseyardInternet και Εφαρμογές Web

18 Νοε 2013 (πριν από 4 χρόνια και 3 μήνες)

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Annual Maintenance Agreement


info@DigitalHippy.biz

402
-
224
-
0119

www.DigitalHippy.biz



1

What is web maintenance?

Think of it as painting your house
. T
he more attractive it is, the more often it will be
visited and noted to others. Good regular maintenance will also keep visitors coming
back. As simple a thing as a time stamp on you web page,
will show the viewer your
pages are up
-
dated regularly. Make your web
-
site attractive and always aim to attract new
visitors to it. Maintenance can consist of minor text changes or additions to graphics or a
new web
-
site page design or new page content, et
c.


This agreement is by and between _____________________
___________________

hereafter "
t
he
c
lient" and _____________
_________________
, hereafter
DigitalHippy
.



The client
is contracting
DigitalHippy
as a provider of web site maintenance services.
Servic
es not considered 'standard website maintenance' are subject to be charged at a
regular hourly rate of $

6
0
.00
, and will not be considered part of this contract.


What
is

included in this agreement:



Graphics & Animation Updates


adding, editing and sizing

of any pictures /
animations to the existing website which does not fall under the scope of the
layout or actual design of existing website.



Website Content Updates


adding, editing and/or removing any text or copy on
the existing site including any arti
cles, reports, contact information and product or
service description.



Script / Program Updates


adding, editing, removing and installing any scripts,
programs or software to the existing website can be done under the scope of this
contract provided it do
es not change the overall design or look of the site more
than 30%. If this will change the existing website more than 30% then it would
fall under the scope of a New or Redesign Contract.



Services We Offer


We monitor your web site intermittently

and upon your request.

o

We check for and fix any broken links.

o

We check for poor images and replace as required.

o

We update your sitemap.

o

We list your
site

with search engines monthly.

o

We search for and recommend to you web companies for reciprocal
linking
or affiliating with, that will better expose your company.

o

We will test all e
-
mail accounts (requires you to confirm receipt).

o

We will remain in
-
touch with your server(s) and inform you if any server
changes are important to your account.

o

We will make mino
r changes to sentence or paragraph wording (this does
not include removing nearly all the text from a page and replacing it with
new text).

o

Any additional text / alterations or images required or requested will be
charged at an hourly rate. ($
6
0
.00
-

per ho
ur). Minimum time charge is one
hour (1).


Annual Maintenance Agreement


info@DigitalHippy.biz

402
-
224
-
0119

www.DigitalHippy.biz



2

What is NOT included in this agreement:



Web site redesign, re
-
alignment or re
-
development



Website Marketing


the scope of this contract does not include making any
changes to existing Meta
-
tags, Alt
-
tags, Titles,

Keywords or Page Descriptions.
These tasks fall under the scope of Search Engine Optimization and require a
different contract.



CMS design

(
content management

systems
)

or integration including but not
limited to blogs, shopping carts and web forums. These

require a separate design
agreement.


Total Agreement:

DigitalHippy
shall provide
the client

with minor updates to the web site for a period of
12
months
within this contract. After that time a new agreement must be drawn up. Minor
updates should not exce
ed more than 50% of the content on any single site page.


During the duration of this contract,
the client
agrees that the
DigitalHippy

will be the
sole provider of maintenance services for the web site, and no other party will have
access to or rights to
change the web site. If a party other than the
DigitalHippy

makes
changes to the web site any errors that are created, that must be repaired will be charged
for at the hourly rate specified above.


Compensation

The client
agrees to compensate
DigitalHippy
an annual payment of $
1
5
0
0.00
,
plus
applicable taxes

via
PayPal, or check for the amount

specified
.


In the event
the client
fails to adhere to the payment referenced,
DigitalHippy

retains the
rights, but are not obligated, to pursue any or all of the fol
lowing remedies:




terminate the
a
greement



immediately stop all works
-
in
-
progress or remove unpaid for material



bring legal action


Contract will be for a 12 month period, commencing on the day of signing this contract
and ending on the 12 month on the last

day of the month.


Deadlines & Deliverables:

DigitalHippy
will respond to all maintenance requests from "The Client" within 12 hours
on weekdays and 24 hours on weekends, via email or phone, with a confirmation that the
request was received, and an estima
ted completion date for each action item in the
request. Maintenance requests received after 2:00pm CST may not be completed until the
next business day unless prior arrangements have been made.


DigitalHippy
will adhere to all quoted deadlines for the del
iverables in the maintenance
requests at all possible costs. In the event that
DigitalHippy

has any issues in delivering


Annual Maintenance Agreement


info@DigitalHippy.biz

402
-
224
-
0119

www.DigitalHippy.biz



3

on a quoted deadline,
the client

will be notified via email or telephone the reason
s

for any
change
s
.


Additional Services:

Any revis
ions, additions or redesign
the client

requests
DigitalHippy
to perform that is
not specified in this document shall be considered "additional" and will require separate
agreement and payment.
DigitalHippy
shall advise
the client

on any requested work that

falls within these bounds.


Authorization:

The client

hereby authorizes
DigitalHippy

to access their web hosting account, providing
active user name / password combinations for access to the server via FTP, assuring that
'write permissions' are in place o
n said hosting provider.


Termination:

The client
may cancel this website maintenance agreement at any time, by providing one
month's written notice by e
-
mail, or letter.
DigitalHippy
will not pro
-
rate or issue any
refunds for any unused time on this agree
ment. There is no grace period for cancel
l
ations.


DigitalHippy

reserves the right
to
cancel this website maintenance agreement at any time,
for any reason, without prior notification and will provide a cancellation notice either
electronically or in writi
ng sent to the address of record.


Legal:

The client
and
DigitalHippy

are independent parties and nothing in this Agreement shall
constitute either party as the employer, principal or partner of or joint venture with the
other party. Neither
the client

no
r

DigitalHippy

has any authority to assume or create any
obligation or liability, either exp
r
ess
ed

or implied, on behalf of the other.


This
a
greement shall be governed by and construed in accordance with the laws of
Nebraska

applicable therein.



The unde
rsigned agrees to the terms of this agreement on behalf of his or her
organization or business.



On behalf of the Client: _________________________________ Date _____________




On behalf of
DigitalHippy
: ______________________________ Date _
___________



Contract Expiration Date ____________