Knowledge Management Systems
The following are some comments / suggestions / thoughts that
have come out of my
observations of the discussion forums so far.
In light of the chance you have had to use the KMS discussion, h
t to think
about a discussion forum? What are some of the criteria that might be important
out to create or run one
Discussion forums are no different (at least at the start) to any
we examine i.e. the important a
reas for consideration are still:
If we look at the requirements for a discussion forum, what might some of the things be that
we need to consider? Some of the things raised
Can you find it?
Can you use i
The level of discipline / structure “imposed” by the software or rules
What is expected of people posting to the forum
Assignment 4, in
for more information)
Is the information current / appropriate / useful?
Are the c
onsistent contributors people with “too much time on their hands”
providing useful information
An observation I would like to make is that, despite use of electr
onic media being promoted in
the media as the new way of communication, how few people (less than 1/3 on a show of
hands in a class of nearly 20) have previously participated in online discussion forums. So
even among ourselves, the “technically / compute
r literate”, there are new technologies, new
means of communicating, to be learnt.
What are some of the things happening on the KMS discussion forum?
there are series of ideas being expressed, statements being made, but
in the way of
there is no debate happening
a lack of
flow to the
multiple topics are being created where a single, nominated(?) topic might help
to focus the discussion e.g. have a nominated topic for a period
topics are titled “knowledge”?)
there is no ownership of the discussion
people are asking questions
What are some of the things that are working in the KMS discussion forum?
at least there are no flame wars (yet?)
different ideas are
being expressed (can be creative)
(can) get momentum
references are useful
get to see other peoples thinking
can help you organise your thoughts
help to test your arguments
What are some of the things we need to consider when gathering requirements for a
forum? Is this any different from the considerations we would give to gathering requirements
for any system? Some of the things we may need to consider are:
is there a problem needing to be solved
and if so, what is it?
what is the context i
n which we are operating
stakeholder identification, and identification of their issues / concerns / ideas /
project requirements (e.g. resources, scope, time, cost, quality, options)
processes we might use within the system.
5 September 2010