Four Types of Knowledge

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6 Νοε 2013 (πριν από 3 χρόνια και 9 μήνες)

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Handout 3


Introduction to KM


Four Types of Knowledge






Individual

Group





Explicit


Concepts



Rules, processes






Stories



Successes, failures, phrases,
common “language” and “habits”
of the group

e.g.

a group of doctors from one
speciality collective knowledge
and understan
ding








Tacit


Skills


The feel for how something should
be done, the use of a tool


e.g.

riding a bike








Genres


The way something is presented
effects how we respond

e.g. How

communicate

How decisions are made





Adapted from

Cook, S.D.N and
Brown, J.S. (1999) Bridging epistemologies: The Generative
dance between organizational knowledge and organizational knowing.
Organization Science 10(4) July
-
August 1999 pp 381
-
400