Knowledge Management In Empowering Projects:

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6 Νοε 2013 (πριν από 4 χρόνια και 3 μέρες)

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Knowledge Management In
Empowering Projects:
Issues, Challenges and Recommendations
Mr. LakshmanPillai A
Chairman and CEO of LPCUBE
LPCUBE Systems (India) Pvt. Ltd.
34/45 VenkatakrishnaRoad
R.A. Puram, Chennai –600 028
Tamil Nadu, India
Email : Lakshman_Pillai@lpcube.com

Mobile: +91 93826 19660
Office : +91 (44) 2461 3698

Website: http://www.lpcube.com/
Mastering IT Project Management
Mastering IT Project Management
Best Practices In Asia Pacific
Best Practices In Asia Pacific
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About the Speaker

LakshmanPillai A, KM consultant and founder of LPCUBE
Systems & DexlauConsulting

15 years of experience in Knowledge Management (KM),
Learning Management and Information Technology

The inventor/architect of Intelligent KM solutions, KMMM, True
Intellect (KM consulting methodology) and True Learning
Program

He is currently leading an energetic and smart team to transform
his KM vision into reality

Has worked with leading companies such as Oracle Asia Pacific in
Singapore and Wiproin Bangalore and USA

Authored articles and delivered speeches on KM, innovative
learning and emerging technologies in many conferences
Mastering IT Project Management
Mastering IT Project Management
Best Practices In Asia Pacific
Best Practices In Asia Pacific
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About Our Organizations

LPCUBE Systems specializes in knowledge
management

LPCUBE has both products and consulting
services to empower knowledge organizations to
effectively manage their collective knowledge
assets

To learn more kindly visit
http://www.lpcube.com
Mastering IT Project Management
Mastering IT Project Management
Best Practices In Asia Pacific
Best Practices In Asia Pacific
4
Agenda

Business Challenges

Needs

KM Solution

Implementing KM

Issues, Challenges, Recommendation

Case studies

Critical Success Factors

Summary
Mastering IT Project Management
Mastering IT Project Management
Best Practices In Asia Pacific
Best Practices In Asia Pacific
5
Business Challenges

Budget overshoot & unrealistic
deadlines

Lack of consistency & scalability

Absence of optimum level of
performance

Reinvention or repetition of costly
mistakes

Ineffective risk management
Mastering IT Project Management
Mastering IT Project Management
Best Practices In Asia Pacific
Best Practices In Asia Pacific
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Solution
True Knowledge Management System
Systematic approach to effectively manage, leverage and
maximize collective knowledge assets through
accelerated learning and convergence of thoughts for
improving operational efficiency, scalability and
consistency
Mastering IT Project Management
Mastering IT Project Management
Best Practices In Asia Pacific
Best Practices In Asia Pacific
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KM in Empowering Projects
Mastering IT Project Management
Mastering IT Project Management
Best Practices In Asia Pacific
Best Practices In Asia Pacific
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Study Reports

The Standish Group’s 1995:

Cancel rate of 31.1%

52.7% of the projects demonstrated a cost of
189%

Only 42% of the features were implemented

Robbins-Gioia(2001) ERP survey:

51% unsuccessful

The KPMG Canada Survey (1997):

More than 75% demonstrated schedule
overruns of >30%

Over half missed their original budgets
Mastering IT Project Management
Mastering IT Project Management
Best Practices In Asia Pacific
Best Practices In Asia Pacific
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Need

Systematic & scalable model

Innovative practices

Project knowledge library

Effective interaction

Nurturing, leveraging right
competency

Effective learning & thinking
Mastering IT Project Management
Mastering IT Project Management
Best Practices In Asia Pacific
Best Practices In Asia Pacific
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Benefits

Drive competitive advantage,
operational excellence

Maximize top-line and bottom-line

Accelerate learning and innovation

Converge the power of people

Maximize knowledge retention

Timely project completion
Mastering IT Project Management
Mastering IT Project Management
Best Practices In Asia Pacific
Best Practices In Asia Pacific
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Implementing KM

Issues

Challenges

Recommendations
Mastering IT Project Management
Mastering IT Project Management
Best Practices In Asia Pacific
Best Practices In Asia Pacific
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Issues

Lack of communication

Pushing without making people
“realize”

Behaviors that send wrong signals

Lack of “real need”assessment

Wrong choice for solutions

Absence of enthusiasm
Mastering IT Project Management
Mastering IT Project Management
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Best Practices In Asia Pacific
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Challenges

Invisible reasons

Complacency

Due to the lack of visibility

Faulty perception

“KM is an extra work”Vs “KM eliminates
unproductive work”

The “Comfort Zone”trap

Collaborative culture

Perseverance
Mastering IT Project Management
Mastering IT Project Management
Best Practices In Asia Pacific
Best Practices In Asia Pacific
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Recommendation

Visionary leadership

Change management

Comprehensive KM system

Competent people

Measuring progress
Mastering IT Project Management
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Recommendation

Visionary leadership

“Are we future proof?”

If not, should we do anything about it?

Help realize the reality

Energize & motivate to involve

Change management

Identifying “Comfort Zone”Trap

Responsible task force “feeling proud”
Mastering IT Project Management
Mastering IT Project Management
Best Practices In Asia Pacific
Best Practices In Asia Pacific
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Recommendation

Comprehensive KM systems

People, Process & Product based

Holistic view

Scalable & consistent model to drive growth

Step-by-step approach

Competent people

Discover the 7th
Sense

Accelerate learning & thinking
Mastering IT Project Management
Mastering IT Project Management
Best Practices In Asia Pacific
Best Practices In Asia Pacific
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Recommendation

Measure, measure & measure

Competitive advantage

KM rewards linked to performance review

Demonstrate the improvements

Financial success

Execution capability

Continuous feedback & improvement

Never feel complacent
Mastering IT Project Management
Mastering IT Project Management
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Best Practices In Asia Pacific
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Project Knowledge Asset
Project Knowledge Asset
A True Knowledge Management
Assess / Study
Project Life Cycle
Propose
Design & Architect
Develop
Test / Audit
Review
KM Life Cycle
Strategy / Plan
Manage Tasks
Manage Competency
Manage Ideas
Execute/Document
Report / Measure
Project Portfolio
Project Team
Mastering IT Project Management
Mastering IT Project Management
Best Practices In Asia Pacific
Best Practices In Asia Pacific
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Case Studies

Information Portal for effective
communication

Cost-effective learning

People competency management

Effective innovation

Best practices
Mastering IT Project Management
Mastering IT Project Management
Best Practices In Asia Pacific
Best Practices In Asia Pacific
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Critical Success Factors

Collective intelligence

Scalable business model

Collaborative culture

Accountability

Recognition
Mastering IT Project Management
Mastering IT Project Management
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©2001‐2005 Copyright Reserved
True KM
Link People &
Knowledge
Connect
Think
Drive
Innovation
Facilitate
Collaboration
Exchange
Accelerate
Learning
Learn
Deliver
Excellence
Perform
LPCUBE KMMM
Measure & Manage Progress
Mastering IT Project Management
Mastering IT Project Management
Best Practices In Asia Pacific
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Summary

“Make KM an integral part of Project
Management”

Discover the 7th
sense –collective
intelligence

Benefits:

Operational efficiency

Consistency

Profitability

Timely completion

Scalable business
Mastering IT Project Management
Mastering IT Project Management
Best Practices In Asia Pacific
Best Practices In Asia Pacific
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KM in Empowering Projects