REQUEST FOR PROPOSAL - CHECKPOST COMUTERIZATION

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2013

Commercial Taxes Department,

P
r
o
ject Building,

Dhurwa,

Ranchi, Jharkhand,
834004


REQUEST FOR PROPOSAL

-

CHECKPOST
COMUTERIZATION


Commercial Taxes Department, Jharkhand


2


Table of Contents

1.

Fact Sheet

2.

Instructions to the Bidders

3.

Terms & Conditions

4.

Eligibility
Criteria

5.

Detailed Scope of Work

6.

General Conditions of Contract

7.

Special Conditions of Contract

8.

Deliverables
, Payment & Penalty

9.

Technical Specifications



Annexure 1 to 20

10.

Appendix: Bid Templates/Formats



Bid Proposal Sheet



WORK EXPERIENCE CERTIFICATE



SELF
-
DECLARATION



CERTIFICATE OF CONFORMITY



Bid Price Form



Commercial Taxes Department, Jharkhand


3


1.
Factsheet

Bid Ref. No.:
2992 (Anu)/ 10.06.2013


1.

Commissioner, Commercial Taxes Department ,Jharkhand

invites sealed Technical &
Commercial Bids for Supply, Installation, Operation &

Maintenance support of check post
computerization for Jharkhand Government.

2.

A complete set o
f Bid Documents may be downloaded from
http://www.jharkhandcomtax.gov
.in/

by any interested

and

eligible Bidder
. N
on
refundable

Tender

fee of
Rs. 5000/
-

(Rupees Fi
ve Thousand

only)

shall be payable by the
Bidder during bid submission

in the form of Demand Draft in favour of
Commissioner,
Commercial Taxes Department
, Ranchi,. The Bid Document may be
downloaded

fr
om
03/07
/2013 at 10:30 a
m onwards
.

3.

Interested and
eligible Bidders are required to submit the Technical and Commercial Bids
in two separate sealed envelopes. The Technical and Commercial Bids should be
accompanied by a bid security as specified in this Bid Document. The Bid Security (In the
form of Demand

Draft or Bank Guarantee) should be included in the same envelope
containing the Technical Bid. The Technical and Commercial Bids along with the Bid
Security
/EMD

must be delivered to
Commissioner, Commercial Taxes
Department,Project Building,

Dhurwa, Ranch
i
-
834004 on or before
2
3/07
/2013

till
04
.00
pm
.

4.

The envelope containing the Technical Bid and the Bid Security will be opened on the
specified date & time in the presence of the Bidders or their authorized representatives
who choose to attend. In the event

of the date specified for bid receipt and opening being
declared as a holiday for the Office, the due date for submission and opening of bids will
be the following working day at the appointed times.

5.

The summary of various activities

and procedural inform
ation

with regard to this
invitation of bids are listed in the
Factsheet

below:
-



Commercial Taxes Department, Jharkhand


4


1

Bid Reference No.

2992 (Anu
)
/

10.06.2013

2

Price of Tender Document

Tender Fee of Rs 5,000 shall be paid during
the Bid Submission through Demand Draft
in favour of
Commissioner,
Commercial
Taxes Department, Jharkhand and payable
at Ranchi, Jharkhand from any of the
scheduled commercial bank

Rs. 5000/
-

3

Date of commencement of
downloading of
Tender documents

03
/
07
/2013

10:30 am onwards


RFP can be Downloaded from

www.jharkhandcomtax.gov.in/


Last date for submission of queries

All the queries sh
ould be received on or before
1
2
/07
/2013, either through post or email

jharkhandcomtax@yahoo.com


Pre
-
bid Meeting Date,
Time and Venue

Address of the Nodal Officer is:

1
2
/07
/2013 at 11.30 am

Dy Commissioner, Jharkhand Commercial Tax
Department, 3
rd

Floor, Project Building, Dhurwa,
Ranhci, Jharkhand
-

834004


Clarifications to Queries to be uploaded on
website

15/07/2013

4

Last date and time for downloading of
Tender documents

23/07
/2013

Till 03:00 pm

5

Last date & Time for submission of Bids

2
3/07
/2013

Till 04:00 pm

Commercial Taxes Department, Jharkhand


5



Bid Submission Address

Dy Commissioner, Jharkhand Commercial Tax
Department, 3
rd

Floor, Project Building, Dhurwa,
Ranhci, Jharkhand
-

834004

6

Date,
Time

and venue for

opening of bids


2
3/07
/2013

A
t 04:30 pm

Dy Commissioner, Jharkhand Commercial Tax
Department, 3
rd

Floor, Project Building, Dhurwa,
Ranhci, Jharkhand
-

834004


Address
for communication and Contact
Person for queries related to Tender

Smt. Neelam Gupta

jharkhandcomtax@yahoo.com

Dy Commissioner, Jharkhand Commercial Tax
Department, 3
rd

Floor, Project Building, Dhurwa,
Ranhci, Jharkhand
-

834004


Financial/Commercial Bid

Will be notified later to Technical Bid qualified
bidders


Bid Validity

90 Days


Method of Selection

L1


Earnest Money Deposit

Rs 300,000

by Demand Draft in favour of
Commissioner, Commercial Taxes Department and
payable at Ranchi from any of the nationalized
Scheduled commercial Bank


Project Phases

Within 2 months of signing of the Contract

IT readiness and Service Rollout at

S
L

Check
-
posts

NH

District

1

Chirkunda

NH
-
2

Dhanbad

2

Chouparan

NH
-
2

Hazaribagh

Commercial Taxes Department, Jharkhand


6





3

BahraGorha

NH
-
33

E. Singhbhum

4

Karondi

NH
-
78

Gumla

5

Dhuliyan

MDR
240

Pakur

6

Koderma

NH31

Koderma


Ist
-
Phase: Chirkunda, Chouparan, BahraGorha


II: Operations & Maintenance: For next 3 Years


III:
IT readiness and Service Rollout at other
Checkposts in Jharkhand


Estimated Budget

Rs
75,00,000

for each Checkpost

Commercial Taxes Department, Jharkhand


7


2.
Instructions to the Bidders


1.


Cost of Bidding

The Bidder shall bear all the
costs associated with the preparation and submission of its
bid, and the Tendering Authority in no case, will be responsible or liable for these costs,
regardless of conduct or outcome of the bidding process.

2.

Bidding Document

The Bidder is expected to
examine all instructions, forms, terms and specifications in the
bidding documents. Failure to furnish all information required by the bidding documents
or submission of a bid not substantially responsive to the bidding documents in every
respect will be a
t the Bidder’s risk and may result in rejection of the bid.

3. Preparation of Bids



a. Language of Bid

The bid prepared by the Bidder, as well as all correspondence and documents relating to
the bid exchanged by the Bidder and the Tendering Authority sh
all be in
English only
.

b.
Bid Currency



Prices shall be quoted in Indian Rupees only.



4. Documents Comprising the Bids

a. Bid Prices

The Performa of the bid price form is in
Annexure 5.
If required the tendering authority
may at a later stage (i.e.
after the finalization of contract or at the time of agreement) ask
for a component wise breakup of the price.


b. Bid Proposal Sheet



Bid Proposal sheet duly filled in and signed and complete in all respects should be submitted (Format
in
Annexure 1).

5. Documents Establishing Bidder’s Eligibility and Qualification
.

Commercial Taxes Department, Jharkhand


8


a.

Bidder should attach all documentary proof for the eligibility criteria mentioned in the
Section IV.

6. Earnest Money Deposit

a.

The Bidder shall furnish, as part of its bid, an Earnest

Money Deposit (EMD) in the
form of a DD/BG in favor
Commissioner, Commercial Taxes Department

p
ayable at
Ranchi for an amount of
Rs. 300000/
-

(Three Lakhs Only
)

b.

The EMD shall be in Indian Rupees only.

7. Period of Validity of Bids

a.

Bids shall be valid for

90 days after the date of bid opening. A bid valid for a
shorter period shall be rejected by the tendering authority as non

responsive.

b.

In exceptional circumstances, the Tendering Authority may solicit the Bidders
consent to an extension of the period of

validity .The request and response
thereto shall be made in writing.

c.

Bid evaluation will be passed on the bid prices without taking into
consideration the above changes.

8. Contents of Envelopes

a.

It will be a two envelope bid comprising of technical bid
and commercial bid.

b.


First envelope

shall be marked as Envelope No. 1 Technical


Envelope and shall contain:

-

Demand Draft for Earnest Money Deposit (EMD)

-

The documents establishing Bidder’s eligibility, qualifications and conformity
mentioned
Tender Document.

-

Technical Bid Offer including all technical & contractual compliance.

c.

Second envelope

shall be marked as envelope No.2 “Commercial Envelope”
which will contain only price schedule in the prescribed proforma in
Annexure 5
.

Commercial Taxes Department, Jharkhand


9



d.

The
Bid shall be typed or written in indelible ink and shall be signed by the
Bidder or a person or persons duly authorized to bind the Bidder to the
Contract. A Written power
-
of
-
attorney accompanying the bid should
support the latter authorization. The perso
n or persons signing the bid shall
initial all pages of the bid, except for un
-
amended printed literature.

e. Any interlineations, erasures or overwriting shall be valid only if they are
signed by the person(s) signing the bid. The bid will be summarily

rejected if
all the documents mentioned are not enclosed in technical bid.

9. Submission of Bids





Sealing and Marking of Bids

i.

The Bidders shall seal the envelope No.1 Technical envelope and envelope
No.2 Commercial envelope in separate inner

envelopes, duly marking the
envelopes as “envelope No.1, Technical Envelope” and “envelope No.2
Commercial Envelope”. He shall then place these two envelopes in an outer
envelope. Both the inner envelopes and the outer envelope should be
addressed to:




Commissioner, Commercial Taxes Department
, Dhurwa, Ranchi
-
834004.

ii. The inner and outer envelopes shall bear the words:



Invitation for Bids for Supply, Installation, Operation and Maintenance of
Checkpost Computeriza
tion

iii Both the inner envelopes shall indicate the name and address of the Bidder.

iv. If the outer envelope is not sealed and marked, the Tendering Authority will
assume no responsibility for the Bid’s misplacement or premature opening.

v.



Telex, cable or facsimile bids will be rejected.


b. Deadline for Submission of Bids

i.

Bids must be received by The Tendering Authority at the address, not later
than the time and date specified in the
Invitation for Bids

(
Section I
). In the
Commercial Taxes Department, Jharkhand


10


event o
f the specified date for the submission of Bids being declared as a
holiday for the Tendering Authority, the bids will be received up to the
appointed time on the next working day.

ii.

The Tendering Authority may, at its discretion,
extend this deadline for
submission of bids by amending the bid documents, in which case all rights and
obligations of The Tendering Authority and Bidders subject to the deadline will
thereafter be subject to the deadline as extended.

c.
Late Bids


Any bid received by the Tendering Authority after the deadline for submission
of bids prescribed by the Tendering Authority, will be rejected and/or returned
unopened to the Bidder.

d. Withdrawal of Bids

i.

The Bidder may withdraw its bid af
ter the submission, provided that the
Tendering Authority receives written notice of the withdrawal, prior to the
deadline prescribed for submission of bids.

ii.

In case the Bidder wants to withdraw, the Bidder’s withdrawal notice shall be
prepared, sealed
, marked and dispatched to the Tendering Authority in
original.

iii.

No bid may be withdrawn in the interval between the deadline for
submission of bids and the expiration of the period of the bid validity
specified by the Bidder on the Bid Form. With
drawal of a bid during this
interval shall result in the Bidder’s forfeiture of its bid security.

10. Bid Opening and Evaluation of Bids


a.

After opening of the technical bids, those bidders, who are technically eligible (i.e.
who satisfy the elig
ibility criteria) and have submitted all the documents mentioned in
the tender documents, the financial bids of the technically qualified bidders will be
opened.

Commercial Taxes Department, Jharkhand


11


b. T
he Bidder or their authorized representative who wish to be present shall sign an
att
endance.

c
.

The Bidder’s name, bid modifications or withdrawals, bid prices and presence or the
absence of requisite bid security and such other details as, the Tendering Authority
at his discretion, may consider appropriate, will be announced at the

time of
opening. No bid shall be rejected at the openings except for the late bids, which shall
be returned unopened to the Bidders.

d.
Bids

that are not opened and read out at bid opening shall not be considered for
further evaluation, irrespective of th
e circumstances. Withdrawn bids will be
returned unopened to the Bidders.

e.

Bids will be opened in the presence of Tender Committee as well as Bidders or their
representatives who choose to attend on the specified date and time.

j. The Te
ndering authority reserves the right to disallow the opening of bid of any of
the bidders without assigning any reason.

11. Clarification of Bids


During evaluation of bids, Tendering Authority may at it’s discretion, ask the Bidder for
clarification of it’s bid .The request for clarification and response shall be in writing
and no change in prices or substance of the bid shall be sought, of
fered or permitted.

Any effort by a Bidder to influence the Tendering Authority in its decision on bid
evaluation, bid comparison or contract award may result in disqualification of the
Bidder’s bid and also forfeiture of his bid security.

12. Award
of Work


The finalization of the tenders will be done by a tendering committee.

a.

The Tendering Authority will award the work to the Successful bidder whose bid
has been determined as the lowest evaluated bid provided further that the bidder
is te
chnically eligible.

b.

The Tendering Authority’s may vary scope of contract at the time of award.



13. Tendering Authority's Right to Accept / Reject Any or All Bids

Commercial Taxes Department, Jharkhand


12




The Tendering Authority reserves the right to accept or reject any bid, or to ann
ul
the bidding process and reject all bids at any time prior to the award of Contracts,
without thereby incurring any liability to the affected Bidder or Bidders or any
obligation to inform the affected Bidder or Bidders of the grounds for the Tendering
Au
thority’s action.

14.
Performance Guarantee



Within 15 days after receipt of notification of award of work from the office of
Commissioner, Commercial Taxes Department
, the successful Bidder shall furnish
performance Bank Guarantee bond to the

Commissioner, Commercial Taxes Department

which shall be equal to 5 percent of the value of the contract and shall be in the form of a
Performance Bank Guarantee valid up
-
to 63 months from the date of award of work.

15.

Corrupt or Fraudulent Practices.

The Tendering Authority requires that the Bidders/suppliers/ contractors under this
tender observe the highest standards of ethics during the procurement and execution of
such contracts. In pursuance of this policy, the Tendering Authority:

a. Defin
es for the purposes of this provision, the terms set forth as follows:

i. “Corrupt practice” means the offering, giving, receiving or soliciting of
anything

of value to influence the action of the public official in the procurement
process or in contrac
t execution; and

ii. “Fraudulent practice” means a misrepresentation of facts in order to
influence a procurement process or a execution of a contract to the
detriment of the Tendering Authority, and includes collusive practice
among Bidders (prior to

or after bid submission) designed to establish bid
prices at artificial non
-
competitive levels and to deprive the Tendering
Authority of the benefits of the free and open competition;

b. The tendering Authority will reject a proposal for award if it dete
rmines that the Bidder
recommended for award has engaged in corrupt or fraudulent practices in competing
for the contract in question.

Commercial Taxes Department, Jharkhand


13


a.

The tendering Authority will declare a firm ineligible, either indefinitely or for a stated
period of time, to be awarded

a contract if it at any time determines that the firm has
engaged in corrupt and fraudulent practices in competing for, or in executing, a
contract.

b.

The past performance of the Bidder will be crosschecked if necessary. If the facts are
proven to be dubio
us, the Bidders tender will be ineligible for further processing.

16.

Interpretation of the clauses in the Tender Document / Contract Document

In case of any ambiguity in the interpretation of any of the clauses in Tender Document or
the Contract Document,

the Tendering Authority’s interpretation of the clauses shall be
final and binding on all parties.

17.

Decision Taken

The decision taken by the Tender Committee in the process of Tender evaluation will be
final and binding.




Commercial Taxes Department, Jharkhand


14


3.
Terms & conditions


1.

Tenderers are advised to study all technical and commercial aspects, instructions,
forms, terms and specifications carefully in the tender document. Failure to furnish
all information required in the Tender Document or submission of a bid not su
bstantially
responsive to the Tender document in every respect will be at the tenderer’s risk and
may result in the rejection of the bid.
It will be imperative on each bidder to fully
acquaint himself with all the local conditions and factors, which would
have any effect
on the performance of the contract
.



2.

Sealed offers prepared in accordance with the procedure enumerated in tender
document should be submitted to the
Commissioner, Commercial Taxes
Department,

Dhurwa, Ranchi
-
834004
, no
t later than the date and time laid down and
at the address given in the tender document.

3. All bids must be accompanied by a Earnest Money Deposit (EMD) of
Rs. 300000/
-

in
the form of Bank

Draft / Bank Gurantee Valid for period of 3 mo
nths drawn from a
scheduled bank in favor
of
Commissioner, Commercial Taxes Department

payable at Ranchi
.

Tenders not accompanied by earnest Money or incomplete in any
respect will be rejected outright.

4.


This tender document is not transferable.

5.
The categories of items and quantity will be as per requirements.
Commissioner,
Commercial Taxes Department

reserves the right to increase or decrease the quantity or
delete some or all of the items depending on the needs of the project without
assigning any reasons.

6.

The tenderer should indicate specifically the
Make & Model

of the items, Basic Pr
ice,
Taxes/Excise duty, other duties (if any), and levies chargeable quantitatively
against each item. No additional information will be entertained after due date.
Blank Price Bid (mentioning the required quantity) should be submitted
in the technical
Bid

7.

The tender should be submitted in Two cover system i.e a: Technical Bid and b: Price Bid.
Commercial Taxes Department, Jharkhand


15


There should be proper indication of the contents on each envelope.


8.

The draft must be in a separate sealed envelope indicating

the amount, tender
notice number, and due date enclosed with the bid.

9.

The tenderer should clearly indicate the delivery period and validity period of tender.

10.

The details particularly the Sales Taxes/excise duty, any other duty, if not quoted pr
operly,
will not be admissible at a later date.

11.

The tenderers are required to quote for each item separately in terms of basic price and
all other charges. Prices should be quoted in Indian currency only.

12.

The Tender must be submitted along with

the tender specific Manufacturers authorization
letters from the manufacturer.

13.

Commissioner, Commercial Taxes Department

reserves the right to reject any or all
tenders without assigning any reason whatsoever.

14.

The tenders will be
opened on the date and time indicated in the presence of
tenderers if any present on the occasion. If the date of opening is declared to be a
holiday the tenders will be opened on the next working day.

15.

All damaged or unapproved
goods shall be returned at the Tenderer risk and
cost and the incidental expenditure thereupon shall be recovered from the concerned
party.

16.

Printed conditions of the firm sent along with the quotation, if any, shall not be

binding on us.

17.

Packing list must be put in all packets.

18.

On acceptance of tender, the date of delivery should be strictly adhered to
otherwise,
Commissioner, Commercial Taxes Department

reserves the right not to
accept the delive
ry in full or in part. In case the order is not executed within the
stipulated period,
Commissioner, Commercial Taxes Department

will be at liberty to make
purchases through other sources, and to forfeit the earnest money of the tenderer.

19.

Party should offer all equipments of state of the art quality & branded products.

20.


Party shall be willing to offer Warranty/ Annual Maintenance Contract, (AMC), / Support
at a reasonable price for a period of three years.

21.

The Bidder should hav
e Support centre in the State of Jharkhand or they will setup the
Commercial Taxes Department, Jharkhand


16


office within three months after winning the bid .

22. To fulfill the eligibility criteria for bidding, the consortium of parties will not be allowed.

Commercial Taxes Department, Jharkhand


17


4.
Eligibility Criteria


The Biddin
g is open to all qualified Bidder who fully meet the following qualifying requirements:
-

a
. The bidder should enclose Manufacturers' Authorization Letter from the Original Equipment
Manufacturer (OEM) for the relevant items along with the Technical Bid fo
r
this specific tender
.

b.

The bidder should have successfully completed similar projects

or Govt projects

at least 3 up to worth
of Rs.
3

Crores each or above, during the last three years

(Provide the details as per the format given in
Annexure 2, also enclose the related work order).

c.
The Bidder should have an annual turnover of not less than
50 crores

in any one of the two previous
financial years. The documentary evidence (Attested ph
otocopy of audited Balance Sheet, Certificate
of Incorporation etc.) must be submitted along with Bid.

d.
The Bidder should have at least 300 (Five hundred) full time professionals on rolls over each of the last
three years. Self
-
certification by the autho
rized signatory will be required.

e.
The Bidder should have Service Tax & VAT registration. The Latest VAT & Service Tax Return Certificate
& Commercial taxes clearance Certificate valid as on the date of tender should be submitted.

f.

Bidders should not b
e under a declaration of ineligibility for corrupt and fraudulent practices issued by
the Tendering Authority. A Self
-

Declaration Certificate should be enclosed.

g
. Bidder’s should have ISO 9001 Certification in the domain of System Integration & Softw
are
development

i.
Bidder

should have CMM
I Level 3
or above certification
.

j.

Company Should be a profit making company for the last three years and minimum net profit margin
should be 5 Cr. (Proof should be attached).









Commercial Taxes Department, Jharkhand


18


5.
Detailed
Scope of Work


Introduction

Office of the
Commissioner, Commercial Taxes Department
,
Government of Jharkhand,
intends for the
check post computerization
.
The Scope of Work shall include supply,
delivery, installation,
operation &

maintenance support of check post Hardwa
re & related
supplied Software for check post computerization and Integration with existing
commercial tax applications. The detail
ed

scope of
work

is

as

follows.


1.

Supply,

Installation, commissioning,

maintaining and
support of

IT (
Desktop, Printer, LAN
and WAN)

and Non
-
IT
infrastructure (
Site preparation and Generator wiring)

at check
post.

The Bidder

should design the WAN architecture based upon VPNBB/LL/MPLS VPN to
connect checkpost to central location at Ranchi .The bidder is responsible to supply
re
quired Routing Device
and bandwidth
for the Central Location and checkpost
based

on
the choice of the WAN Link
type
suggested by them. The MPLS/P2P/VPNBB Leased Line to
be supplied for dual redundant WAN Connection from different service provider
at the

To
ll Gate Locations to the Central Site.

2.

Supply , Installation , Commissioning ,
Customization of

ANPR software to

Integrat
e

with
COMTAX road permit system ,
maintaining and support of
ANPR
(
Automatic Number
Plate Recognition
)
and CCTV
system
.

The ANPR system should have
alert Mechanism for
the Security Personnel Outside the Toll Booth .The Bidder and OEM are responsible for
design the technical solution
integrating with commercial tax database /application
for
visual alert outside of the Toll
Booth with Red/Green lights with automation with the
ANPR Software so that the security personnel outside booth can have visual alert in case
of Database Mismatch of registered vehicle or any other fault.



Commercial Taxes Department, Jharkhand


19


The ANPR Solution Design


1.

4 Camera in each Toll Gate for recognizing the number plate of all the vehicles [Two
camera each
lane]
.

2.

4 Camera at each Toll gate for general monitoring in and around the Toll gate

for
surveillance

3.

One number of video recording server
/workstation

for rec
ording the video obtained form
all 8 camera in the toll gate

4.

One number of computer running the Automatic Number Plate Recognition (ANPR)
software.

5.

This software collects video streams from the 4 camera and processes the same for ANPR.

6.

The ANPR software t
o be customized to integrate with the commercial tax road permit
system.

7.

The data base of these individual Toll gates is then centrally replicated so as to have one
central database for reporting and for alert processing.

8.

The Vehicles can be marked as hot
vehicle if it is not in the commercial tax road permit
system or transport department also marked it as hot vehicle and will be monitored for
movement.

9.

Once this hot flagged vehicle is recognized at the Toll gate an alert is raised at the
monitoring workst
ation at the toll gate. The monitoring device will send
visual alert
outside of the Toll Booth with Red/Green lights with automation with the ANPR Software
so that the security personnel outside booth can have visual alert in case of Database
Mismatch of r
egistered vehicle or any other fault.

10.

Each toll gate will have one operator workstation to view live / recorded video from the
video management system.

11.

Each local operator station will also have capability to monitor the ANPR system and also
run reports an
d flag vehicles as hot vehicles.

12.

The system will have capability to run report based on the vehicle number form any toll
gate operator station.

13.

This data base will be retained for a period of 30 days. The hot flagged vehicles
registration number data will
be retained till the vehicle is no more designated as hot
vehicle.

14.

The video from the connected camera will also recorded for 30 days on the video
management system server.

15.

The central command and control server will provide maps functionality with the ale
rts
being processed by the individual toll systems.

16.

The operator at the central command control center will be able to pull live or recorded
video form any of the cameras connected to the system.

Commercial Taxes Department, Jharkhand


20


17.


The bandwidth provision for viewing video at the central lo
cation will be based on
number of live / recorded streams being concurrently viewed at the central location.
Currently the system needs to be designed with 2Mbps per Toll gate as Bandwidth
availability.

The overall diagram of ANPR and surveillance system i
s as follows





Commercial Taxes Department, Jharkhand


21


Operation and
Maintenance

support

1.

The
bidder

shall provide

comprehensive on
-
site
support and
warranty

for all the
equipments supplied under the contract at least for a period of
3

years
from the date of
final acceptance of the
system.

The bidder and OEM should support next business day
delivery against defective spares in major locations in India. The OEM should have
24x7x365 support in India.

The bidder will provide
OEM support license of 3 yrs and the
OEM should have option of

supporting customers directly if needed & the support
information including delivery against defectives or status of case should be available
through web portals. The bidder proposed OEM[Router, Switch and Surveillance devices]
should have industry leadin
g service supply chain in this regard and should have
certification ISO 9001:2000 & ISO 14001 or equivalent .

2.

The maintenance services, including spares shall be
free of cost

during the warranty

period

and the bidder will provide two technical man powe
r services[72 man months]
onsite support the department HQ
.

The two technical man power should have technical
experience of 5yrs or above in LAN/WAN[LL/VPN BB/MPLS VPN] networking and system
management and have certification of CCNP/CCIE and have technical

qualification of
MCA/BTECH/Equivalent. The department will provide the space but the bidder will have
to arrange laptop and network connectivity

to them to manage .

3. During the term of Warranty

the service/repair calls will have to be attended by the
bi
dder

within four hours

from the time of such calls. In case of major defects requiring the
defective equipments to be taken to the
bidder

workshop, it should be returned within
permissible time duly repaired and immediate substitute equipments will be prov
ided by
the
b
idder

for the smooth operation of the System.





Commercial Taxes Department, Jharkhand


22


6.
GENERAL CONDITIONS OF CONTRACT


1. Definitions

In this Contract, the following terms shall be interpreted as indicated:


The Contract
” means the agreement entered into between the Tendering
Authority and
the Supplier, as recorded in the Contract Form Signed by the parties, including all the
attachments and appendices thereto and all documents incorporated by reference
therein .



Bidder
” means any agency that is participating in the tender pr
ocess.


Provider
” means any agency that is a successful Bidder and to whom the contract will be
awarded.


The Contract Price
” means the price payable to the Supplier under the Contract for the
full and proper performance of its contractual obligations.

Th
e “ Items

“ means the material which the Bidder is required to supply to the
Department under the Contract.

The “
User Department
” means Office of the D.G & I.G

of Police, Jharkhand Police
Headquarters

-
Ranchi



Service”

means the Provider should come up with a Comprehensive solution as defined
in the Scope of Work. The work will not be allotted in piecemeal. Bidders providing for
part services / activities will not be considered.

2. Application

These General Conditions

shall apply to the extent that provisions in other parts of the
Contract do not supercede them.



3. Use of Contract Documents and Information

Commercial Taxes Department, Jharkhand


23


a.


The Provider shall not, without the Tendering Authority’s prior written
consent, disclose the Contra
ct, or any provision thereof, or any specification,
plan, drawing, pattern, sample or information furnished by or on behalf of
the Tendering Authority in connection therewith, to any person other than a
person employed by the Provider in performance of the

Contract. Disclosure
to any such employed person shall be made in confidence and shall extend
only so far as may be necessary for purposes of such performance.


b.


Any document, other than the Contract itself, shall remain the property
of the Tender
ing Authority and shall be returned (in all copies) to the
Tendering Authority on completion of the Supplier’s performance under the
Contract if so required by the Tendering Authority.


c.


The Service Provider shall permit the Tendering Authority to in
spect the
Service Provider’s accounts and records relating to the performance of the
Service Provider and to have them audited.


4. Delivery of Items

The vendor shall be responsible for delivery and installation of the ordered item(s) at the
site and for
making them fully operational at no extra charge within 20 days

of the date of
Supply order.


Delivery of the Items shall be made by the Provider in accordance with the terms specified
by the Tendering Authority in the work order.


5. Incidental
Services

The Provider is required to provide the following services, including additional services, if
any:



Performance or supervision of the on
-
site assembly and/or start
-
up of the supplied
Items;

Commercial Taxes Department, Jharkhand


24




Furnishing of detailed operations and maintenance manual f
or each appropriate unit
of supplied Items;



Performance or supervision or maintenance of the supplied items for the period of
time mentioned in the Tender notification.


6. Delays in the Bidder's performance

Performance or the Contract shall be made by the Bidder in accordance with the time
schedule specified by the
Commissioner, Commercial Taxes Department

as indicated in
tender document.

An unexcused delay by the Bidder in the perfor
mance of its contract
obligations shall
render the Bidder liable to any or all of the following sanctions:

i) Forfeiture of its performance security;

ii) Imposition of liquidated damages; and/or

ii)

Termination of the Contract for default.


As soon as practicable, after receipt of the Bidder's notice, the
Commissioner,
Commercial Taxes Department

shall evaluate the situation and may at its discretion
extend the Bidder's time for performance, in which case the extension shall be ratified by

the parties by amendment of the Contract.



7. Acceptance

The Acceptance Tests for delivery, installation and maintenance shall be conducted by
the Bidder in the presence of a core Group of experts nominated by
Commissioner,
Commercial Taxes Departmen
t
. The Acceptance Test must be completed by the Bidder
to the satisfaction of the Core Group within a period of thirty (30) days after
Implementation.


8. Liquidated Damages



In the event of failure of the Bidd
er to secure acceptance of the
items by

the
Commissioner, Commercial Taxes Department
, within ninety (90) days after
implementation, the
Commissioner, Commercial Taxes Department

reserves the
Commercial Taxes Department, Jharkhand


25


option to recover from the Bidder as liquidated damages and not by way of penalty for
the period after

the said ninety (90) days, until acceptance a sum equivalent to two
percent (2%) of the contract value for each month of the failure of Bidder up to a
maximum deduction of Ten (10) percent, to secure acceptance or part thereof, without
prejudice to the
Co
mmissioner, Commercial Taxes Department

other remedies under
the Con
tract.


9. Penalty Clause

If the Provider is not executing the contract to the satisfaction of the tendering authority
then he may invoke any or all of the following clauses.

i.

The reported failure/malfunctioning must be resolved within 24 hours
from the time of login. If the failure/ malfunctioning is not resolved
within 24 hours there will a penalty charge of @Rs100.00 per hour which
will be enchased form the Bank Guarante
e or


ii.


Forfeit the performance Guarantee Amount.



10
.
Termination for Default


The Tendering Authority may, without prejudice to any other remedy for breach of
contract, by written notice of default sent to the Provider, terminate the Contract in
whole or part:

i.

If the Provider fails to deliver any or all of the Hardware within the
period(s) specified in the Contract.

ii.

If the Provider fails to perform as per the performance standards.

iii.

If the Provider, in the judgment of The Tendering Authority has en
gaged
in corrupt or fraudulent practices in competing for or in executing the
Contract.


11. Force Majeure

Commercial Taxes Department, Jharkhand


26


a.

For purposes of this clause, “Force Majeure” means an event beyond the
control of the Provider and not involving the Provider’s fault or
negligence and
not foreseeable. Such events may include, but are not limited to, acts of the
Purchase either in its sovereign or contractual capacity, wars or revolutions,
fires, floods, epidemics, quarantine restrictions and freight embargoes.

b.

If a force

Majeure situation arises, the Provider shall promptly notify the
Tendering Authority in writing of such conditions and the cause thereof.
Unless otherwise directed by the Tendering Authority in writing, the Provider
shall continue to perform its obligati
ons under the Contract as far as it
reasonably practical, and shall seek all reasonable alternative means for
performance not prevented by the Force Majeure.

12.
Termination for Insolvency

The Tendering Authority may at any time terminate the Contract b
y giving
written notice to the Provider. If the Provider becomes bankrupt or otherwise
insolvent, in this event, termination will be without compensation to the
Supplier, provided that such termination will not prejudice or affect any right of
action or re
medy that has accrued or will accrue thereafter to the Tendering
Authority.

13. Resolution of Disputes

The matter regarding any dispute shall be sorted out at the level of
Commissioner, Commercial Taxes Department
.

14. Legal Jurisdiction

All legal d
isputes are subject to the jurisdiction of Ranchi courts only.

15. Taxes and Duties

The rates quoted shall be in Indian Rupees and shall be inclusive of all taxes,
duties as applicable up to the completion of job. Any increase in the rates will
not

be allowed.

16. Binding Clause

Commercial Taxes Department, Jharkhand


27


All decisions taken by The Tendering Authority regarding the processing of this
tender and award of contract shall be final and binding on all concerned parties.

17.
Tendering Authority, reserves the right:
-

a)

To verify, modify, revise, amend or change any of the terms and conditions mentioned
above or to reject any or all the tender/s without assigning any reason whatsoever
thereof or may terminate the tender process midway without assigning any reason.


b)

The Decision regarding acceptance of Te
nder by the Tendering Authority
will be full and
final.


c)

Conditional tenders shall be summarily rejected.


d)
The vendor should be in a condition to fulfill the

repeat orders, if
asked to do so.



Commercial Taxes Department, Jharkhand


28


7. S
PECIAL CONDITIONS OF CONTRACT


The following Special Conditions of Contract shall supplement the General Conditions of
Contract. Whenever there is a conflict, the provisions herein shall prevail over those in
the General Conditions of Contract.

1.

Provider’s

Integrity

The Provider is responsible for and obliged to conduct all contracted activities as defined
in the scope of work in accordance with the Contract.

2. Provider’s Obligations

a.

The Provider is obliged to work closely with the Tendering

Authority’s staff, act
within its own authority and abide by directives issued by the Tendering Authority.


b.


The Provider will abide by the job safety measures prevalent in India and will free
the Tendering Authority from all demands or responsibilities arising from
accidents or loss of life the cause of which is the Provider’s negligence. The
Provider will pay

all indemnities arising from such incidents and will not hold the
Tendering Authority responsible or obligated.

c.

The Provider is responsible for managing the activities of its personnel or sub
-
contracted personnel and will hold itself responsible for any m
isdemeanor.

d.

The Provider will treat as confidential all data and information about The
Tendering Authority, obtained in the execution of his responsibilities, in strict
confidence and will not reveal such information to any other party without the
prior wr
itten approval of the Tendering Authority.


3.

The bidder will submit all deliverable specified in RFP and should mention

the make & model no. for clarity..

Commercial Taxes Department, Jharkhand


29


4.


Depending upon the project requirement the quantity of items as specified in the tender
ma
y increase. If some item other than the mentioned is required, it has to be arranged by
the supplier.


5.


In case of serious discrepancy in equipments supplied, the
Commissioner, Commercial
Taxes Department

may cancel the entire purchase order and return

the item(s) back to the
vendor at vendor’s costs and risks.



Commercial Taxes Department, Jharkhand


30


8.
Deliverables,
Payment
and

P
enalty




Payments will be released only on satisfactory acceptance of the deliverables for each Task
as per the following schedule:


The contract value shall compose

of two components
-

Milestone based payment and
Ongoing services based payment. Payments shall be released only on the satisfactory
acceptance of the deliverables for each milestone or services by the client based on the
inputs provided by the Technical co
mmittee. The prices should remain firm and not subject
to any upward revisions on any account whatsoever throughout the period of contact.



Sr. No.

Cost component

1.

WS1
-

Hardware supply, installation and
support, software supply, installation,
integrati
on, License and support,
Technical

services for operation support.

Component 1 (Total Project
Cost)




Milestone based Deliverables, Payment, Timelines and Penalties

Sr. No.

Milestone

based Deliverables

Timeline

Fee Payable

Penalty

1.

Acceptance of the
detailed project
management plan, exit
management plan along with and
delivery of software and hardware.

T+5
Weeks

M1 = 45% x

Component 1

Beyond T+5
weeks
penalty of
Rs.
10,000.00
per week.

2.

On successful installation of
hardware and software and
deployment of manpower services.

T+10
Weeks

M2 = 10% x

Components 1

Beyond T
+10 weeks
penalty of
Rs. 5,000.00
Commercial Taxes Department, Jharkhand


31


per week

3.

User acceptance certificate and go
-
live issued by Department
nominated committee

T+15
Weeks

M3 = 5% x

Components 1

Beyond T
+15
weeks
penalty of
Rs. 5,000.00
per week

4.

Quarterly payment for 3

years after
Go
-
live , Quarterly payment will
start after completion of roll out of
the application and integrated
solution operations for 90 days (
Payment should be made after
completion o
f the quarter after
deduction of any applicable
penalties based on the submission
of invoice and SLA compliance
report. The invoice should contain
reports of man month allocated,
man month used, attendance, copy
of the salary slip actual net
payment + the

tax(PF, ESI, Other
Tax) and performance evaluation
certificate of the assigned work
from the client.

Period
of Next
5 Years
after
Services
have
been
rolled
out

M4= 2% x

Components 1

(For 5 Years)

If any
problem
after go
-
live
of the
project like
hardware

failure /man
power not
deployed /
training not
held then
penalty of
Rs. 5,000.00
per week.

*
The estimated budget

of the project is around Rs 3 crore.




Commercial Taxes Department, Jharkhand


32



9.
Technical Specification
s

Annexure 1 to 19
Commercial Taxes Department, Jharkhand


33


Annexure
-
1

Desktop System

Make__________________Model_______________________


S
.

N
o

Item


Complete Description

Complia
nce
(Yes/No
)

Deviation /
Remarks

1

Processor

Two Core , 64bit x86 Processor @ 3GHz or more,4MB L3
cache or more, Memory support DDR3



2

Motherboard &

Chipset

OEM Motherboard



3

Video

Integrated Graphic controller



4

Network

Integrated 10/100/1000 Gigabit Ethernet controller and
wireless IEEE 802.11 a/b/g



5

Ports


1 HDMI port , 2x USB 2.0 and 2 x USB 3.0, 1xKeyboard
port, 1xMouse port , 4 in 1 Media Card Reader , Built in
microphone ,Stereo jack



6

HDD Controller

Integrated dual port SATA
-
II controller



7

Memory

2GB DDR III 1333MHz or higher

expandable up to 8

GB or more



8

Storage

500GB sata II HDD 7200 RPM



9

Optical Drive

22X DVD writer or higher




Wireless LAN

802.11g Wireless LAN PCI Card 2.4ghz or above



1
0

Monitor

18.5” TFT or more (4:3 aspect ratio) LCD Monitor 1280 x
1024 resolution with 5 ms

or better response time, TCO
05 certified



1
1

Keyboard

107 or more Keys Keyboard



1
2

Mouse

USB Optical Scroll Mouse with anti
-
static mouse pad
resolution of Optical 1000 cpi, Complying to CE and FCC
norms



1
3

Out Of Band
Management

out
-
of
-
band
management preferable



1
4

Power

Management &

DMI


System with Power management features & Desktop
Management Interface implementation



1
5

System Chassis

All in One desktop with wired keyboard and wired
mouse



1
6

OS Support &

Certification

Windows 7 &

Linux Redhat 5 /Centos 5.5 /Ubuntu



1
7

Preloaded
Software

Above configuration preloaded
with Windows 7
professional
with Hindi Language packs, Open Office
3.0 with Hindi Unicode fonts , Antivirus

with all


Commercial Taxes Department, Jharkhand


34


necessary Plugns/ utilities and driver
software including
bundled in DVD Media [ Antivirus licence for 5 years
support and upgradation]

1
8

Webcam

Built in webcam of 1.3 megapixel



1
9

Preferred Brand

HP / DELL / IBM/ HCL /Acer



2
0

Warranty

Coverage


Comprehensive warranty for 3 years.



2
1

Power input

100
-
240V AC







Commercial Taxes Department, Jharkhand


35


Annexure
-
2

Technical Specifications Laser Jet Multifunction Printer

(Print, Copy, Scan, Fax)

Make________________________Model____________________________



S
L

Parameters

Specifications

Compliance
(Yes/No)

Deviation /
Remarks


Printer Specification

1

Print speed, black

18 ppm or more



2

Print resolution,
black

Up to 600 x 600 dpi



3

Print technology

Laser



4

Monthly duty cycle

8000 pages or more



5

Memory, standard

64 MB



6

Print languages,
standard

Host
-
based printing, PCL 5e



7

Duplex printing
(printing on both
sides of paper)

Manual (driver support)



8

Media sizes,
standard

Letter, legal, executive, postcards,
envelopes (No. 10, Monarch)



9

Media sizes,
custom

250
-
sheet input tray: 5.8 x 8.27

to 8.5 x
14 in; priority feed slot: 3 x 5 to 8.5 x 14
in



1
0

Media types

Paper (laser, plain, photo, rough,
vellum), envelopes, labels, cardstock,
transparencies, postcards




Scanner Specification

1
1

Scanner type

Flatbed, ADF



1
2

Scan resolution,
optical

1200 dpi or more



1
3

Scan size

8.5 x 11.7 in



1
4

Scan speed


6ppm or above



1
5

Supported file
formats

PDF; TIF; BMP; GIF; JPG




Copier Specifications

1
6

Copy resolution


600x 400 dpi or more



1
7

Maximum number
of copies

99 copies or more



Commercial Taxes Department, Jharkhand


36



Fax specifications

1
8

Fax transmission
speed

3 sec per page



1
9

Fax memory

500 pages or more



2
0

Fax resolution,
black

300 x 300 dpi or more



2
1

Speed dials,
maximum number

More than 100 numbers



2
2

Auto redial

Yes



2
3

Fax delayed
sending

Yes




Other Specifications

2
4

Accessories
included

USB cable , Driver CD ,Utility software ,
UTP patch cable & One printing
cartridge



2
5

Connectivity

Hi
-
Speed USB 2.0 port & 3.0 support;
10/100Base
-
T Ethernet network port;
RJ
-
11 Telephone port for
Fax



1
2

Network ready

Standard (built
-
in Ethernet)



1
5

Operating
temperature range

50 to 90F



1
6

ENERGY STAR®
Qualified

Yes



1
7

Warranty

Coverage


Comprehensive warranty for 3years.







Commercial Taxes Department, Jharkhand


37


Annexure
-
3

TECHNICAL SPECIFICATIONS FOR ON
-
LINE UPS
(2KVA)

SINGLE PHASE INPUT & SINGLE PHASE OUTPUT

Make_________________Model___________________________________


SL

Parameters

Specifications

Compliance

(Yes/No)

Deviation /Remarks

1

Capacity

2KVA




Battery Backup

120minutes



2

General





Inverter Technology


Pulse Width Modulation (PWM)
using IGBTs, double

conversion




Switching frequency

20 KHz or higher




Total Harmonic Distortion
(THD)

Voltage

< 2% for 100% linear load

<
3
% for 100% non
-
linear load




Noise level

Less than 55 db




Operating Temperature


-

50º C




Output Wave Form

Pure sine wave




Cooling

Air Cooled



3

Input





Voltage Range

160 V AC to 280 V AC




Frequency range

50 ± 6% Hz




D/G set comp ability

Required




Input Power Factor

0.9 or better at full
output load
leading to Unity with power

factor correction (PFC)



4

Output





Voltage

230V AC +1 %, single phase




Regulation

Less than + 1% in the following
conditions

1. No load to full load/Full load to
no load

2. 0.6 lag to Unity PF

3. During
Entire Backup time.

4. Complete Input Voltage Range




Frequency

50 Hz + 0.5 %



5

Efficiency





Overall


Efficiency 80 % or better on rated
full load of 0.8 PF & 230V, 50Hz AC
output





Inverter Efficiency

90% or better on rated full load of


Commercial Taxes Department, Jharkhand


38



0.8
PF & 230V, 50Hz AC

output

6

Overload Capacity

110% for 2 min. & 125% overload
for 30sec.



7

Load Power Factor

0.8 lagging



8

Protection

Required for :

Short Circuits

Over Loading

Over Temperature

Input low/ high voltage control

DC low/high voltage
trip



9

Battery Make

CSB / Panasonic / Global Yuasa /
Exide / Orchid / Okaya /Amar Raja
make complying to JIS C 8702 test.




Battery recharge time

(after complete discharge
to

100% charge) & charge
rating

Battery recharge time should not
exceed 8 hours

and charger

should be capable to charge
battery on C10 rating.



11

Battery Capacity





Capacity of
UPS

D.C.Bus

Voltage

Battery Bank for Back
-
up Time



2KVA

<
192 V

120 minutes




UPS & Battery Housing

Powder coated UPS & battery
cabinet with caster
wheel

should of minimum 1mm thick
good quality material and

should be free from sharp edge,
scratches, nicks, & burs etc.

Enclosure should conform to
protection requirement of IP2L1

to IS13947 (Part 1)/1993
(reaffirmed 2004).



12

L.C.D. meter

To measure
and monitor input
voltage, output voltage, output

current, DC current, DC voltage,
input / output frequency



13

Indications

Mains on

Load on Battery

Inverter

Battery level

Load level

Inverter over load



14

Audible Alarm

Over Temperature

Main failure

Battery low

Inverter Overload



15

Switches

Main ON/OFF MCB



Commercial Taxes Department, Jharkhand


39


Battery ON/OFF MCB

Inverter push button with reset.

16

Output Connection

O/P Terminals of standard quality
should be provided.

03 Nos. of 5/15A/230V female ISI/
IEC Mark socket and all 3

sockets should



17

Isolation Transformer

Galvanic Isolation through
Transformer



18

Warranty

Coverage


Comprehensive warranty of 3
years(including Battery

Maintenance /replacement )




Note
-
More than two battery banks should not be used in parallel in the configuration.




Commercial Taxes Department, Jharkhand


40


Annexure
-
4

Technical Specifications 8 Port Managed Switch

Make________________________Model____________________________



Parameters

Specifications

Compliance
(Yes/No)

Deviation /
Remarks

1

Network Ports

The switch should have minimum 8 x
10/100/1000 Ports with
2 One Gigabit
Ethernet SFP ports for uplinks



UTP RJ
-
45 ports



2

Protocol

CSMA/CD



3

Standards
Compliance

IEEE 802.3 10 Base
-
T Ethernet



IEEE 802.3u 100BASE
-
TX Fast Ethernet



IEEE/ANSI 802.3 Auto Negotiation



IEEE 802.3x Full duplex Flow Control



4

Data Transfer Rates

Forwarding bandwidth 16gbps or more
,switching bandwidth 32gbps or more ,



Fast Ethernet 100 Mbps(Half
Duplex),
200 Mbps(Full
-
Duplex)



5

Memory

Flash memory 32mb or more,



memory DRAM 64 mb



6

Power Supply

100V
-
240VAC



7

Max VLANS

255 or more



8

VLAN IDs

4000 or more



9

Maximum
Transmission
unit(MTU)

9000 bytes



1
0

Jumbo frames

900 bytes



1
1

Operating
Temperature

-
5 to 45 degree Centigrade



1
2

Auto Smartport

Port should provide automatic
configuration as devices connect to the
switch port, allowing auto detection
and plug and play of the device onto
the network



1
4

Automatic QoS
(AutoQoS)

Automatic QoS feature should be
available

for voice over IP (VoIP) .



7

Warranty

Coverage


Comprehensive warranty of 3years








Commercial Taxes Department, Jharkhand


41


Annexure
-
5

Technical Specification of Routers


Sl.
No.

Specifications

Compliance
(Yes/No)

Deviation


Routers combine WAN access, security and wireless services , LAN port
onto a single, secure device




The router should have 4
-
port 10/100 Fast Ethernet Managed switch for
LAN




Router should support one Gigabit Ethernet Port




The Router should
have one Serial WAN port




The Router should support 3G WAN Dual SIM card capability in the router




The router should support VPN
-

Up to 20 tunnels




The router should support Easy deployment




The router should have Centralized management
features




The router should provide Built
-
in advanced security,




Router shall have capability of having internal Firewall, Intrusion
prevention system & VPN features




The router shall support option for simplified configuration management




Should be able to build IPSec tunnel dynamically, point to point or point
to Multipoint




The router shall supportCON/AUX port for console or external modem









SOFTWARE FEATURES:




Routing Protocols and General Router Features :




Routing
Information Protocol (RIPv1 and RIPv2), Layer 2 Tunneling
Protocol (L2TP), Port Address Translation (PAT)




802.1d Spanning Tree Protocol (STP), Dynamic Host Control Protocol
(DHCP) server/relay/client




Access control lists (ACLs), Generic routing
encapsulation (GRE)




Dynamic DNS Support




Support for OSPF & BGP




Support for 802.1q VLANs, Web Content Caching Protocol (WCCP) or
equivalent.




Support for Multicast Routing Protocol
-

PIM Sparse Mode,









SUPPORT FOR IPv6 Features:




IPv6 addressing architecture, IPv6 name resolution, IPv6 statistics




IPv6 translation
-
transport packets between IPv6
-
only and IPv4
-
only
endpoints




ICMPv6, IPv6 DHCP




IPsec over IPv6




Security Features:




Stateful Inspection Firewall, Bridging firewall



Commercial Taxes Department, Jharkhand


42



The router shall support NAT




Hardware
-
accelerated DES, 3DES, AES 128, AES 192, and AES 256




IPSec 3DES termination/initiation, IPSec passthrough




Point
-
to
-
Point Tunneling Protocol (PPTP)
passthrough




Zone
-
Based Policy Firewall




Secure HTTP (HTTPS), FTP, and Telnet authentication proxies




Stateful inspection transparent firewall




Dynamic and static port security




Public
-
key
-
infrastructure (PKI) support




IPsec stateful
failover




Support for dynamically VPN creation for Multipoint VPN, Lock and Key
Access Control Lists,




the router shall support Firewall stateful failover




The Router should support functionality to protect the route processor
from unnecessary
or malicious levels of traffic, including DOS attacks




QoS Features :




Low Latency Queuing (LLQ)




Real
-
Time Transport Protocol (RTP) header compression (cRTP)




QoS preclassify and prefragmentation




Policy
-
Based Routing (PBR)




Class
-
Based
Traffic Policing (CBTP)




Class
-
Based Traffic Shaping (CBTS)









Management Features :




Web Based (GUI), Management of LAN switch ports




Telnet, Simple Network Management Protocol (SNMP), CLI, and HTTP
management, RADIUS




High
-
Availability Features




Virtual Router Redundancy Protocol (VRRP) (RFC 2338)




Out
-
of
-
band management with external modem through virtual auxiliary
port




Dial backup with external modem through virtual auxiliary port




Dual SIM support for
cellular multihoming




the router should support adaptive and dynamic routing adjustments
based on criteria such as response time, packet loss, jitter, mean opinion
score (MOS), path availability, traffic load distribution, and cost
minimization policies

when doing path selection




Switching Features




Support for 4
-
port 10/100 Mbps managed switch




Support for Auto Media Device In/Media Device Cross Over (MDI
-
MDX)
or equivalent




Support for Eight 802.1Q VLANs




Support for MAC filtering




Internet Group Management Protocol Version 3 (IGMPv3) snooping



Commercial Taxes Department, Jharkhand


43



Support for Switched Port Analyzer (SPAN)




Support for Storm Control









Interface/hardware/ & Software license required from day one




The router solution should 4
-
port
10/100 Mbps managed switch




Router should support one Gigabit Ethernet Port




The Router should have one Serial WAN port




The Router should support 3G WAN Dual SIM card capability in the router




The router should have Default and maximum DRAM
of 512MB




The router should have Default and maximum flash memory 256 MB




The router shall have security and all relevant IP services license






Commercial Taxes Department, Jharkhand


44


Annexure
-
6


TECHNICAL SPECIFICATIONS FOR DIESEL GENERATORS 25KVA


S
.
N
o

Component Name

Required
Specifications

Compliance

(Yes/No)

1

CAPACITY

25KVA


2

ENGINE:




COOLING

SYSTEM REQD.

Air cooled, Water/Coolant cooled


WATER LEVEL

MAINTENANCE

The Water/Coolant cooled system of the engine should be
equipped with in built expansion tank so that
frequent
topping up of water/daily check of water level is not needed.
Only a top up at 250 hours should suffice. Engine should
have high quality and finish to make it a zero leakage system.
Similarly the water system should have seals etc. to ensure
no wa
ter leakage from the water pump.


OUTPUT

The ENGINE continuous duty rated,

should be capable of
developing sufficient output HP under site temperature
conditions of 45 degree C to ensure full output from 5 kVA
alternator.


MINIMUM HP

Not less than 10
B.H.P continuous rated.


FUEL PUMP

The pump should be of MONOBLOCK design of MICO or
equivalent make to ensure better governing and easy repair
in the field.


GOVERNOR

Mechanical / electronic


NO. OF

CYLINDERS

Single/Multi
cylinder, in accordance
with is 10001
-
1981 with
latest amendments.


RECOMMONDED

MAKES OF

ENGINE

KIRLOSKAR/CUMMINS/MAHINDRA/GREAVES/EICHER/
ESCORTS/ ASHOK LAYLAND/ OR EQUIVALENT.


FLYWHEEL

Of suitable diameter and weight (indicate the diameter and
the weight).


OVERLOAD

CAPACITY

Engine should be capable of providing 10% overload for 1
hour for every 11hour continuous running at full load


ENGINE

ASPIRATION

Naturally Aspirated


STANDARD THAT

THE ENGINE

SHOULD MEET

IS/BS (IS 10000/BS:5514/BS:649).


RADIATOR

Heavy duty

with fan (provide technical details).


SILENCER

Residential type with exhaust piping with vibration isolators

Commercial Taxes Department, Jharkhand


45


(provide technical details).

STARTING

Equipment like electric motor, battery, charging alternator
etc. for electric start


ACCESSORIES

Fuel injection equipment, air cleaner, voltage regulator, anti
vibration mounting pads, speed controlling governor,
suitable coupling system to the alternator, tachometer,
lubricating oil temperature and pressure gauge, rpm
indicator and hour meter to indi
cate number of hrs. of
operation, auto trip on low oil pressure, over speed alarm
with trip, thermal insulation for exhaust line with glass wool,
aluminium sheet, chicken mesh, diesel line of suitable
diameter.



PROTECTION

Against low lubricating oil pre
ssure, high water temperature
shall be provided for engine with alarm and fuel shut off.


3

ACOUSTIC

ENCLOSURE

The enclosure supplied should
ensure
not more than 5
-
7
degree C temperature rise
then the outside temperature
with natural air circulation. The
noise level should not be
more than 75 dBA at 1 meter distance. Enclosure should be
duly type approved by CPCB authorized lab. The enclosure
must be fitted with sheet steel of 1.2/1.6 mm thickness,
seven tank pretreated and powder coated with pure
polyeste
r powder to enable outdoor

installation.


4

FUEL TANK

Fuel tank with capacity of 12 hours continuous running at
full load with necessary piping, fuel gauge, drain valve, inlet
and outlet connectors complete in all respect.


5

ENVIRONMENTAL
CONDITIONS

Shall meet requirement of rules1986 as laid down by
Ministry of Environment & Forest read with GSR No. 371 (E)
dated: 17.05.2002, GSR 520 (E) dated: 01.07.2003 and GSR
448 (E) dated: 12.07.2004 in respect to emission norms for
the engine and in respect of
noise level for the DG sets.


6

ALTERNATOR

Self excited and self regulated alternator should be of
brushless type with VG
-
I grade of voltage regulation giving
an output of 5 KVA, single phase 230/240 Volts, 50 Hz, 0.8
(lag) power factor, 2 wire close coup
led to the Engine. Class
of insulation should be Class "H". Alternator should meet IS
13364 (part
-
I):1992/2003. Alternator should be capable of
10% overload for

one hour and 50% overload for
15 seconds
in 12 hours.
Permissible voltage variation
-

+/
-
1.5% o
f rated voltage.


PROTECTION

Screen protected drip proof with IP 21 degree of protection
as per IS: 4691/85.


RECOMMONDED

MAKES OF
ALTERNATOR

KIRLOSKAR ELECTRIC/CROMPTON/LEROY SOMER/

STAMFORD/Elgi/CGL/KEC or equivalent.


7

AUTO MAINS

FAILURE (AMF)

CONTROL

The AMF control panel shall have the following instruments
and

accessories:


Commercial Taxes Department, Jharkhand


46


PANEL

(a) Microprocessor based genset controller with composite

meter for digital display Of
:

i) Output voltage/AC Mains voltage.

ii) Output Current.

iii) Power Factor

iv)
Frequency.

v) kWh

vi) Three attempts engine start/engine cranking relay.

vii) On
-
delay timer for load change over.

viii) On
-
delay timer for engine shut off.

(b) Mode selector switch for setting the panel on any

one position such as OFF/auto/manual/test.

(c
) Engine ON
-
OFF switch (Push button type)

(d) MCCB of suitable rating shall be provided.

(e) Rectangular aluminum bus bars (one number for each

phase, neutral and earthing terminal) of adequate

ratings duly colour coded with heat shrinkable PVC sleeves.

(f
) Two contactors of suitable rating (one for DG set

& one for AC mains)with over load relay.

g) Under
-
voltage relay for mains.

(h) Battery charger complete with voltage regulator,

float or booster selector switch, ON
-
OFF switch,

voltmeter and ammeter for c
harging the battery

from mains. This will be in addition to the

battery charging alternator fitted on the engine.

(i) Instrument & Control Fuses.

(j) Five number indicating lamps to indicate 'mains

ON', 'load on mains', 'set running', 'load on set'

and
'battery charger on'.

(K) Audio visual alarm for 'Low lubricating oil

pressure', 'High cylinder head temperature','Start

failure' and 'DG over load'.

(l) Any other switch, instrument, relay or contactor

etc. essential for smooth and trouble free

functionin
g of DG set with AMF panel is to be

specified by the tenderers in their offer with

complete detail of the item.

The panel should be within the D G set acoustic enclosure.

The system should have an inbuilt By PASS Change Over
switch to ensure

that in case o
f AMF / D G Set failure the mains can get
directly connected to

the load.

Make of Contactors acceptable
-

ABB/Siemens/Schneider/LG
(LS) / L&T

Make of Microprocessor
-

Procom / Control & Switchgear /
Sun Automation/ Minilec and equivalent.

8

BATTERY

Battery of very low maintenance
-

85 AH or higher lead acid
type Make


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Commercial Taxes Department, Jharkhand


47


Prestolite /Panasonic.

SIZE AND

WEIGHT

Should be minimum (provide details).


9

INSTALLATION

DETAILS

*
Earthing connection to the existing
earthing

*
RCC / PCC
Foundation of size as per DG set and having a
height above ground of at least 9 inches.

*Length of input/output cables upto a length of 20 mts. May
be included in

the installation cost and quote additionally for:

*4x10 Sq mm armoured al
uminium cable (quote as rate per
meter)

*Cable laying
-

wall supported/open a(quote as rate per
meter)

*Cable laying
-

under ground (quote as rate per meter)

*End termination of Cable
-

4 terminations(quote as
lumpsum)

*Exhaust piping with aluminimum cladd
ing (where needed)
(quote as rate

per meter)

*Testing of the DG set at the site for 1 hour and hand over
to




1
0

Warranty

Coverage


Comprehensive 3 years warranty (including preventive

maintenance) covering all parts except Diesel.



Commercial Taxes Department, Jharkhand


48


Annexure
-
7

SPECIFICATION FOR PIT EARTH


G.I. Pipe of 60 mm diameter with a sole plate to be laid vertically down inside the ground to depth
of 3.5 meter. To the G.I. Pipe four copper plates are fitted at the bottom inside the earth. The Copper
plate is of One
-
meter
Square. G.I. Pipe is fitted to Copper plates by means of brass bolts & nuts of 9.4 mm
X 50 mm and with spring Washers & Plate washer. The trench is fitted with fine ash to a height of One
meter, then Salt to a height of One meter, followed by Saw Dust to a

height of One meter.


Thus the G.I. Pipe is buried inside, to a depth of three meters & only 0.5 meter Is kept above
ground level. From this portion connection is made to equipment Earth Strip as desired .


Copper plate .5
-
meter square 3 mm thick, sole p
late 60 Sq. mm, 6 mm thick GI wire
-
to
-
wire
earthing system connection should be made with compression connectors or otherwise weld connection.



Earth resistance measured must be less than 2 Ohm


S.N.

Materials

QTY.

Copper Plate Earthing


1.

300mm x
300mm x 4mm Thick Copper
Plate (Not less than 95% copper purity)

10 Kg (1 in Nos)

2.

25mm x 3mm Thick Copper Strip (Not less
than 95% copper purity)

12 ft/ 6 Kg

3.

Charcoal

200 Kg

4.

Salt

40 Kg

5.

(150 x 100 x 6mm Thick Terminal Plate
Copper

2 Nos
(0.900 Kg) each

6.

Sundries such as Brass, Nut bolts,
Porcelain, Insulator, Thimbles, I/Tape etc.

As per requirement

7.

40mm Dia B
-
Class GI Pipe for watering &
Strip protection.

10 ft

8.

Supply of Soft Soil (Optional)

4 Cu.Mts.


Commercial Taxes Department, Jharkhand


49




.

The Earthing diagram
is as follows


Commercial Taxes Department, Jharkhand


50


Annexure
-
8

Technical Specifications Wall Mounted Network 9U Rack with patch panel and CAT6 IO
Port

Make________________________Model____________________________



S
L

Parameters

Specifications

Compliance(Yes/No)

Deviation / Remarks

1

Size

19” Wall mount ,9 U height



2

Body

Minimum Powder quoted steel Body with
front door of glass. Completely covered &
have security locks.



4

Accessories:

Proper ventilated with One Fan, One Cable
Manager, Power Distribution Unit of 6 No.
(5 and 5
Amp) Sockets with surge
protection, Mounting Accessories,



5

Earthing

Fitted with Copper Strip for earthing the
equipments




Patch Panel

1

Type

24 port patch panel as per requirement,
Unshielded Twisted Pair, Category 6,
ANSI/TIA/EIA 568
-

B.2.1



2

Circuit Identification

Scheme

Port Labeling for port identification on each
of 24
-
ports



4

Port Identification

Labels on each of 24/48
-
ports (to be
included in supply),



5

Height

1U



6

Category

Category 6



7

Modular Jack

750 mating cycles