Travel & Logistics

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2 Δεκ 2013 (πριν από 3 χρόνια και 8 μήνες)

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Our
Business
Knowledge,
Your
Winning
Edge.
Travel & Logistics
The Travel & Logistics industry has often been a reflection of the global economy, and its growth has been directly linked to
globalization. While the developing global economy offers enormous growth potential for industry players, it also brings along
increasingly intricate supply chains, higher costs and tighter regulatory demands. Hence, it is a challenge to expand globally while
managing costs, optimizing and standardizing processes. Organizations have been using rapid technology adoption as one of the
means to address this challenge.
We at L&T Infotech possess a strong understanding of challenges faced by the Travel & Logistics industry and leverage our rich
experience to implement cutting edge IT solutions and address the issues effectively. We leverage our unique Business-to-IT Connect to
offer robust solutions to our Travel & Logistics clients.
Our parent company, Larsen & Toubro (L&T), has over 70 years of experience in various businesses and this has helped us to
consistently deliver value to our clients. Our experience ranges from providing cost-effective application development & maintenance
services, integration and testing services for all businesses to being a thought partner in devising strategic solutions for managing
various processes. We offer our clients cost-effective, high-quality robust IT solutions, sharper ERP deployment skills, pre-tested
domain-specific solutions and customized business intelligence capabilities. Our teams comprise professionals with deep domain
experience across airports, sea ports, shipping & logistics. They are backed by technology experts with experience in development, re-
engineering and implementation of IT for business solutions.
Industries We Serve
Aviation
Airports
Airlines
Shipping
Sea ports
Shipping companies
Surface transportation
Road transportation
Railways
Logistics
Cargo, freight, container
Supply chain & warehouse
Service Offerings
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Application Development, Maintenance & Support
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Legacy Modernization
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Enterprise Resource Planning
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Testing Services
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Infrastructure Management Services
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Enterprise Application Integration
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Mobility Services
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Geographic Information System
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System Integration
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Cloud & SaaS (Software as a Service)
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Business Intelligence and Data Warehousing
Prime focus on the following:
Third-party logistics/courier
The aviation industry has changed dramatically over the past few years. While airlines are successfully realigning their business models
to reduce operational costs and make customer experience better, airplane manufacturers are launching new fleets that fly to all
corners of the world carrying more passengers at lower costs. Developments like these will affect the way that airports are run now
and well into the next decade. Furthermore, shifting requirements of major stakeholders in the airport environment (passengers,
service providers, airlines, etc.) have led to the need for innovative airport operating strategies. Passengers are no longer willing to
accept a ‘one-size-fits-all’ service that applies equally regardless of the fare paid.
Airlines demand significant flexibility from airports that support their business models which are very different from each other. Service
providers strive to deliver even shorter turnaround times. Providers of ground handling, catering, cleaning and supporting services - all
require unprecedented levels of information sharing and collaboration across organizational borders. Changing business models are
leading to large scale transformations in IT and operations as well. Today, the industry focus is on providing best-in-class facilities and
achieving operational efficiency while keeping costs low.
With our deep airport domain and technology expertise, and a fully integrated end-to-end managed services offering, we enable
airports to improve their operations and service levels.
Domain Solutions
Passenger Services
Check In (CUPPS, CUSS), Flight Information (FIDS), Public Address,
Information Kiosk, Self Service, Remote Check-in, Parking System
Baggage Services
Baggage Reconciliation System, Baggage Handling System – Interfaces
Operation & Management Services
AODB, RMS, EPOS, Command Centers, ERP, Aviation Billing
Security & Surveillance Services
Access Control System, Closed Circuit TV, Voice Alarm
Infrastructure Services
Network, Telephony, Enterprise Infrastructure Management
Other Services
Cargo Services (Cargo Management), Unit Load Device (ULD),
Building Management System (BMS), Executive Information Systems,
Finance & Accounting, Purchase & Procurement , Revenue
Accounting & Recovery, HR
Indian Airports and the L&T Group
Mumbai International
Airport
Bengaluru International
Airport
Delhi International
Airport
Hyderabad International
Airport
Airports
Airport operations
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Complete E2E engagement management toolkit
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Plan, monitor, track and report
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Test management system
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Web 2.0 technology with Rich Internet Application (RIA)
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User customizable views & layouts and fully integrated
with MS Office tools (Word, XLS, MPP)
SI Framework
System Engineering
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End-to-end requirement management
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Requirements publishing
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Requirement categorization/parameterization
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Managed preliminary & critical design review
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Establishing traceability
Business Process
Model
Integration
Platform
Realization
Proven integration framework on SOA (Service Oriented Architecture)
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Core-connects - various airport sub systems
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Ready adapters, AODB, BRS, FIDS
Built in support for:
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Storing process instances
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Transforming non-standard messages into standard
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Rules engine
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Simulator to stimulate interfaces for sub systems which not yet available/commissioned
The Airline industry, which is one of the most competitive & mature industries, is an all-business enabler forming a critical link in global
businesses by transporting people and cargo. In a highly complex and competitive environment, companies have to achieve greater
customer advocacy, retention and loyalty - all of which help achieve improved financial results.
The airline industry witnesses a cyclical trend with fluctuating performance - few years of good performance followed by few years of
poor performance. Today’s airline industry obstacles are more threatening than ever with fluctuating fuel costs, emergence of low-cost
carriers, regulatory compliance and ever increasing pressure to provide reliable & consistent services that meet customer demands &
expectations. The airline business models are constantly changing & evolving to enhance operations & reduce costs through
collaborations. Now, the industry focus is on providing highly differentiated and unique customer experience, loyalty management &
CRM (Customer Relationship Management), increasing channels for customer self-service and achieving operational efficiency while
keeping costs low.
With our expertise, we provide airlines end-to-end solutions to improve their service quality & levels, operational processes and
customer satisfaction. Our approach is to drive business value for our clients by focusing on the needs of their customers and users.
We work closely with clients to understand their business needs, and then apply relevant domain insights, best practices and solution
accelerators to deliver tangible business results.
Domain Solutions
Airlines
Shipping
Large enough to carry several warehouses of goods in one journey, container ships are keeping our economy moving. For a majority
of the today’s shipping organizations, riding the high seas of a stormy economy & their own often outmoded systems is putting
immense pressure on operations.
Marine terminal operators are under increasing pressure to improve efficiency, increase security and reduce labor costs; they look to
the latest automated technologies to help accomplish their goals. Integration of different systems and shipping communities add to
the complexity. Shipping companies face a number of challenges to remain competitive and profitable.
Challenges faced by these companies include:
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Greater need for inbound and outbound freight visibility and control on a global basis
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Managing the continuous demand for IT requirements on aging legacy systems
Our strong domain & technology expertise provides shipping companies the comprehensive platform needed to help achieve their
goals and meet today’s challenges.
Sea Ports
Port operations form the core of services offered by port companies. Therefore, it is important for port companies to build strong
execution capabilities related to port operations management. Our team of port and marine experts plan & develop the infrastructure
essential for the facilitation of trade for both public and private sector clients. Our platform covers the entire port operations cycle
from cargo operations, resource planning, vessel & berth planning, yard planning, custom clearance & delivery, service rationalization
and operations process execution to monitoring, control and performance review.

Consulting Services

Port Operations Automation Services

Enterprise Automation Services

Support and Integration Services

Infrastructure Management Services

Business Process Consulting
Technology Consulting


Infrastructure Consulting
Product/Vendor Evaluation


SI Services for POS covering

Marine Operations
Cargo Operations
Marine Services
Vessel, Berth, Yard Planning
Resource Planning
Customer Clearance & Delivery



SI Services for TOS
GPS/RFID Solutions
SI Services for VTMS
EDI Services




Enterprise Collaboration
Custom Application Development
Business Intelligence/Analytics



Package Implementations (ERP)
Document Management Solutions


Application Maintenance & Support
Hardware, OS, Database Support


Enterprise Integration Services
ERP POS Integration Services


Server & Storage Services
Application Services
Network Services



Security Services
EMS Services
Desktop Services



Cloud Services
Service Desk
Hosting & Collocation Services



Logistics
Over the last few decades the role of logistics management has undergone a paradigm shift. With worldwide networks of partners, the
logistics industry has become more complex, expanding operations to meet the demands of the global logistics supply chain. It is
constantly evolving in its endeavour to maximise revenues, increase profitability and improve operational efficiencies.
While logistics companies have felt the impact of fluctuations in the economy, they continue to face significant challenges. Rising
transportation costs and shrinking margins force logistics service providers to look for new ways to optimally plan and increase
efficiency. Growing complexity of the logistics function has led many companies to outsource logistics activities to third party providers.
They need complete visibility into logistics events in real time to monitor, control and respond appropriately to the events. The customer
relationship management and customer self-service in terms of checking order status, tracking shipments, online invoices, etc. also play
an important role. The cargo web portals are considered to be among the upcoming drivers for the industry. The pressure is on to be
flexible enough and customize offerings as per customer requirements, deliver the best possible service and compete more efficiently
for business, while ensuring margins are protected.
We believe that logistics providers need a new breed of solutions that offer clear visibility of events & resources to manage their
businesses properly. To help logistics organizations achieve their business goals, we offer unique end-to-end logistics solutions.
Technology Strategy for Warehouse Optimization
Web Access/Web Orders
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eCommerce storefront
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Inventory/Operations visibility
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Remote operations
Data Center
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(Onsite or hosted)
Logistics Database
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Customers / Vendors
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Products / Vendors
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Orders / Shipments
Warehouse Management
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Receiving
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Putaway
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Picking
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Replenishment
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Inventory
Management
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Partner
Management
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Kitting
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Cycle Counting
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Wave Planning
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Returns
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Barcode
Integration
Remote Warehouse(s)
Supply Chain
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Partner Management
Financial Link
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Interface to ERP/Accounting
Systems
Order Management
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eCommerce
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Call center orders
(phone/fax)
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EDI/Electronic Order Capture
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ERP and Other Systems
Interface
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CRM
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Customer Self-Service
Mobile Logistics
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Real-time RF, Speech &
Browser Interface
Transportation Management
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Parcel & LTL Shipments
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Rating/Routing
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Carrier Compliant Labeling
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Carrier/Shipment Tracking
Asset Management &
Tracking
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RFID, 2D Barcodes, Voice,
GPS & Sensors
Activity Billing
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Activity Tracking
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Client Agreement / Contract
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Billing/Invoice Preparation
Logistics
Practice
Offerings
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Sales Order Management
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Inventory Management
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Financial Accounting
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Purchase Order Process
ERP
Business
Intelligence
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KPI Dashboard
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Operational
Metrics Reporting
WMS
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Transportation
Operations
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Fleet Management
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Load
Consolidation
TMS
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Picking
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Stock Enquiry
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Paperless operations
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Slotting Optimization
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Space & Layout
Optimization
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Network Optimization
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Warehousing Operations
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Yard Management
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Labor Management
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Integrate to Inventory Management
Warehousing Operations involve seamless integration of multiple systems depending on the current landscape;
optimizing operations can be achieved through judicious use of technology
Handhelds
(GS1, RFID)
Optimization
Tools
Railway Practice - Key Offerings
Entering the new millennium, Railways are responding to competition from cars and planes. With revival of Railways as a strong mode
of transportation, today railways are managing sustained higher demand & focusing on growing revenue, improving margins and
meeting customer expectations. To be sustainable & competitive, railways have to provide seamless intermodal services, improve asset
utilization & safety, automate key train movement functions, manage high fuel costs and address changing technology environment
challenges.
Railways are constantly leveraging technology to manage these challenges that would result in higher operational efficiency and
flexibility. We have significant expertise in providing dynamic solutions in the Technology space with a focus on rail business, and
ensure train Operating Companies and Service Providers to deliver outstanding customer experience.
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Freight management
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Loco shed management
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Coach factory and rail wheel factory management
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Coach information management
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Information system for rail repair workshop
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Wagon depot management
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Material depot management
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Ticketing solutions (multi-modal)
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Railway asset management & tracking
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Train planning
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Pricing solutions (passenger/freight)
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Information management for large rail construction
projects
Railways
SMSC/11/12/065
www.Lntinfotech.com
Email: info@Lntinfotech.com
Business-to-IT Connect
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L&T Infotech is a 100% subsidiary of Larsen & Toubro, the multi-billion USD engineering, manufacturing & financial services
organization with global operations. We offer comprehensive, end-to-end technology services & solutions to leading companies across
the globe. We provide the winning edge to our clients by leveraging our Business-to-IT Connect and Deeply Committed People.
About L&T Infotech
Manufacturing
Energy & Petrochemicals
Banking & Financial Services
Insurance
Telecom-Product Engineering Services
Media & Entertainment
Life Sciences & Healthcare
Government
Consulting
Oracle Services
Infrastructure Management Services
Testing Services
SAP Services
Microsoft Dynamics Services
Applications Outsourcing
Application Maintenance & Support
Application Development
Enterprise Integration
Business Intelligence/Data Warehousing
System Integration Services
Legacy Modernization
TM
Unitrax
TM
SmartMiles
TM
CloudX
*All rights reserved. No part of this document may be reproduced, stored in a retrieval system, transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise,
without the express written permission from L&T Infotech.
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