Investment Proposal for ASICS Europe

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Proposal For ASICS AG

Page
1









Investment Proposal
for

ASICS Europe





Proposal For ASICS AG

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2


Table of Contents

1.

Foreword

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................................
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................................

4

2.

Introduction to
CEGID

-

VCSTimeless

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................................
.............

6

The company
................................
................................
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...............................

6

About the
CEGID

G
roup

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............

6

Employees
................................
................................
................................
................................
...

8

Market Metrics

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................................
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.............................

9

Reasons to chose
CEGID

-

VCSTimeless

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................................
..............

11

3.

Solution Overview

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................................
................................
...............

16

.Next

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................................
..........

16

CEGID

Business Retail

Back Office

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................................
........................

19

CEGID

Business Retail Front Office

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........................

32

CEGID

Mobility

................................
................................
..........

Error! Bookmark not defined.

CEGID

Business Intelligence

................................
................................
................................
...

38

Technology:
Web Access / Real Time Solution

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................................
.......

38

4.

Hardware

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................................
..............................

40

Client /Server Architecture

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........

40

IBM
-

Surepos

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...........................

41

Wincor Beetle

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............................

41

Aures


Odysse

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42

PC

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42

Web Access Architecture

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43

Term
inal Server

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44

5.

Project Methodology

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...........

45

Methodology Overview
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..............

46

6.

Custo
mer References

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49

7.

System Hosting

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...................

50

Managed Services

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....................

50

8.

Maintenance and Support
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..

52

Up
grades

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................................
...

53



Proposal For ASICS AG

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3


9.

Costs

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................................
.....

55

Scope of the solution
................................
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.................

55

Pricin
g Assumptions
................................
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..................

59

Implementation Costs

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...............

59

Payment terms

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................................
................................
..........................

60

Maintenance
and Support

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.........

60







Proposal For ASICS AG

Page
4


1.

Foreword


CEGID is

delighted to have been invited to submit a proposal for the supply and implementation
of a system for the
ASICS

stores

Our proposal is designed to demonstrate why we are ideally placed to deliver this project. We
believe that our long experience of delivering solutions to customers in the retail fashion sector
make us the ideal partner for this project.

We have tried t
o make our submission as comprehensive as possible, given the information that
we have been able to gather from our telephone discussions. H
o
wever we would need detailed
discussions around the functionality, processes
, interfaces

etc as part of a next stag
e.

In this proposal, we will be talking about our key strengths, both from a product and corporate
perspective and will share some key metrics and indicators regarding the health and future of
our business. As you read and make your assessment of our offe
r and all its elements, there is
one special component we would like you to keep in mind and that is our passion and
determination to grow our business by delighting our customers.

Having deployed the solution
for ASICS in the store in Madrid and
in a si
milar

way for our
customers w
e are confident that the proposed solution will meet the needs of your
requirements
.

As a key next step we would recommend a series of workshops to present our solution and to
understand your needs in more detail. Following th
ese workshops we would be able to provide
all costs necessary to deliver a successful solution to
ASICS
.

We believe that you will discover an energy and enthusiasm in
CEGID
that our competitors
simply can’t match.

We trust that you will find all of the i
nformation you need in the following pages and we hope
that you will conclude that only
CEGID
can offer the class leading solutions, depth of expertise
and passion for customer satisfaction required to make this project a complete success for your
business
.



Proposal For ASICS AG

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5


Primary Sales
Contact:

Andy Cairns

CEGID
UK

249 Upper Third Street

Witan Gate West

Milton Keynes MK9 1DS

UK

T: +44 (0) 1908 350550

F: +44 (0) 1908 35055
2

E: acairns

@
CEGID
.com




Proposal For ASICS AG

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6


2.

Introduction to
CEGID


The company


CEGID
was created in the 1980’s, and was one of the first European software providers to offer
specialised retail solutions. At
CEGID
we are dedicated to helping our clients grow and we are
established in the sector’s key markets in
UK
, France, Spain, Italy, Afr
ica, Asia and North
America. Our certified partners also represent us in Europe, Middle East, Africa and Asia.

The efficient and value
-
added service that we offer to speciality retailers is based on our
technical, functional and industry expertise. In 25
years of existence, our retail management
software solutions and professional services have developed to address various sectors of
activity including textiles, jewellery, home furnishings, DIY, perfumery and many more.

Our experienced consultants have pr
oven expertise and will use industry best practices and
processes adapted to the needs of each individual retail organisation.

About the

CEGID
Group


CEGID
is a member of the
CEGID
Group. Created

in 1983, the
CEGID

group is a

leading
international

softwa
re developer

of
enterprise solutions
.
CEGID

is in the European Top 10, with
mor
e than 2,000 employees and in 2008 248.5

million Euros in annual sales.

CEGID
-
VCSTIMELESS’
s strategy is oriented around the following areas:



The
CEGID

Business ERP
, covering a
ll functional needs of large and medium
-
sized companies (Accounting


Finance


Taxes, Human Resources, Sales and
Contract Management, Production Management, CRM, and more) and integrates
operations (data management), company management (Business Intellige
nce), and
a customized portal in the same "package" approach



Vertical solutions
: Our solutions operate

in verticals for Fashion, Retail, Wholesale,
Industrial Manufacturing, Construction, Hotel
-
Restaurant, Sanitation, and more.



A unique offering in terms

of finance and taxes

including
CEGID

Etafi, the
leading reference in financial report production with Etafi Conso and FCRS, as well
as a complete line of Corporate Performance Management solutions (FCRS and
Open Executive)



Payroll and human resources
solutions

for corporations and corporate groups
with the RH Place product.



Proposal For ASICS AG

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7



Two segments of the market make up
the
CEGID Group’s

natural area of
operations:

the VSB,
SME and mid
-
sized company segment, and corporate accounts.

Four strategic advantages enable
the
CEGID
Group

to meet market
demands:




An innovative technology platform

: "Web oriented", accommodating all operating
systems and databases enabling it to integrate into customer operations, regardless
of their technolog
y



Proven expertise in terms of
"on demand"

products and IT webhosting



Strong experience in providing
industry
-
specific vertical solutions
, as well as
meeting the everyday needs of users



A strategic partnership with Certified Public Accountants
, guarante
eing
CEGID’s

expertise in terms of managing and optimizing accounting firm
performance, and synergy between business and CPAs.


CEGID
has installations abroad, with offices in Milton Keynes, New York, Madrid, Barcelona,
Milan, Porto, Tokyo and Shenzhen, w
ith distribution agreements in Italy, Germany, Switzerland,
Morocco, Tunisia,

The
CEGID

Group
-

some key figures

Consolidated
sales Change

2008 (€M)

2007 (€M)

Non LFL

Change
For
LFL

FULL YEAR*

248.5

241.1

+ 2.9%

-

1.1%

First quarter

56.8

56.5

+0.5%

+1.1%

Second quarter

58.5

56.2

+4.1%

+3.4%

Third quarter

53.8

54.2

-
0.8%

-
1.1%

Fourth quarter

79.3

74.2

+6.6%

+6.2%




Proposal For ASICS AG

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8



Employees

In total
The
CEGID
Group

employ more than 23
00 people within that
CEGID
have

over
350

employees. They combine to form a team which boasts some of the strongest retail experience
and technical expertise to be found in the industry anywhere in the world.

The pie charts below shows our total number of employees, split by function.



10%

6%

26%

18%

29%

11%

Sales
Marketing
Professional Services
Customer Support
Software R&D
Admin


Proposal For ASICS AG

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9


Marke
t Metrics


Sales in 2008 : €248
.5

M

A top 10 European provider of enterprise software

Number of staff: more than 2,
300

Distribution network:
45 offices


More than 180 VARs

International
presence:

Paris, Lyon
,

Milton Keynes, New York, Madrid, Barcelona, M
ilan,
Shenzhen, Honk Kong, Tokyo

and

Singapore



Over 20
,000
stores with over 50,000 PoS
installed



Customer
s in 64

countries across all 5 continents


We have undertaken more that 300 successful projects for companies such as:

: Aerosoles,
Anne Fontaine, Arche, Billabong, Castro, Club Med, Façonnable, Guess, Guy Degrenne,
Habitat, Hamleys, Lancel, Norauto, Orchestra, Oxbow, Phox, Quiksilver, Sephora, Sergent
Major, Tally Weijl, Yves Rocher…

Over
1000

speciality retailers use ou
r products these include:

Men's & Women's ready
-
to
-
wear

Anne Fontaine

Blanco

Cacharel

Calvin Klein

Canelle

Charles Le Golf

Chattawak

Chloé

Emanuel Ungaro

Eric Bompard

Façonnable

Formen

Franck Namani

Gant

Gentleman Farmer

Gregory Pat

Guess

Childrens wear

Marese

Bonpoint

Baby Dior

Du Pariel Au Meme

Orchestra


Lingerie

DIM Branded Underwear

Darjeeling

Myla

Victorias Secret

Yamamay


Footwear

Aerosoles

Arche

Manfield

Noël entreprises

Sportswear

ASO

Billabong

Lafuma

Lacoste

Longboard

Oliphil

Olympique Lyonnais

Pacific Motion

Quiksilver

Ripcurl

Timberland

Swim wear

Carrade

Vilebrequin


Gift

Historic Royal

Palaces

Hamleys



Proposal For ASICS AG

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10


Guy Laroche

Hermes

Jean
-
Claude Jitrois

La mode est vous

Lola

Mado

et les Autres



Marithé et François Girbaud

Mât de misaine

Matin blanc

New man

Old England

Olly Gan

Taly Weijl

Tube à essai





Garden Center

Garden Price

René Mancini

Timberland


Leather goods

Lancel

Longchamp

Moa

Planet Indigo

O
sprey


Home

Bath Bazaar

Comptoir

de Famille

L'Atelier des Chefs

Habitat



SIA

Past Times


Jewellery

-

Perfume
-

Beauty

Articles de Paris

Comptoir Sud Pacifique

Jon Richard

Mayrev

Paravital

Parfumerie Gautier

Estee Lauder

Reminiscence

Reserve naturelle

Royal Quartz

Sub Bijoux

Yves Rocher




Partners

Over the years,
CEGID
has established numerous partnerships with companies who can
complement its activity. By combining our expertise and resources, we are even better placed to
implement our projects from conception to rollout, and to provide a top quali
ty all
-
encompassing
professional service.















Proposal For ASICS AG

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11









We have developed a strategic partnership with Microsoft which centres on the deployment of
Microsoft® SQL Server™, a product largely favoured by retailers. This allows us to develop
solutions that are resolutely open, simple, robust and in line with our c
lients’ current and future
technology requirements (OLAP technology, n
-
tier architecture, integration of Microsoft office
tools, etc). The agreement allows us early access to new operating systems, technologies and
expertise. We work alongside Microsoft co
nsultants to develop our products.

"
CEGID
is a natural choice as a partner for Microsoft as the company is increasing its presence
within the European retail sector and investing in research and development to create
innovative retail
-
specific solutions

on the Microsoft platform which will meet current and future
needs,”. In particular, as the retail sector is looking at technology to help it provide more value to
the consumer,
CEGID
is offering solutions which can leverage information to help make
smart
er, more timely business decisions and maximise the opportunities afforded by the Internet
and the use of web services." says Michel Annink. EMEA Group Manager Retail Industry,
Microsoft

Reasons to chose
CEGID


Innovation

Providing technology which offers true value to the retailer is the underlying principle at
CEGID
and is reflected in
all

our technological choices and development projects.

Our
Innovation store
initiative shows how we are applying leading
edge
technologies to add real value for our customers. Some of
the technologies being exploited are:

RFID

-

for merchandise reception, inventory management, CRM
and Q
-
busting

WIFI Mobility

-

for mobile PoS, CRM, re
-
ticketing, inventory
management



Proposal For ASICS AG

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12


People Counti
ng

-

to feed marketing data on footfall and conversion rates

Cash management solutions

In
-
store marketing

-

which manage “store ambience” through sound, sight and
smell

Professional Services


Our global vision is service.
CEGID
has developed a wide range o
f consultancy and
professional services and keeps its finger firmly on the pulse of new developments in the retail
sector to ensure that you benefit from the very best of what’s out there.
CEGID
identifies the
best practices, keeps abreast of new trends an
d anticipates leading
-
edge strategies.

CEGID
offers a complete consultancy and services range including business process analysis,
needs analysis, consulting, process transformation, business change management,
implementation, integration, skills transfer,

training, assistance, and international deployment.

Full details of our approach to managing projects are given in the section 4
-

“Project
Methodology.”

Client Support


Global availability 24 x 7


To meet the needs of each retail client,
CEGID
offers t
echnical experts and client support at a
local and international level. Available across all five continents, this assistance operates all
day, every day, and 365 days of the year.

Details of the support options available are explained in the “Investmen
t,” section of our
proposal and a copy of our “Standard Support Services Descriptive” can be found in the
appendices section.

Consulting
-

Relevant and practical advice


Many retailers could simplify and speed up their business processes. Technology can c
ertainly
help with management reporting and monitoring of tasks (including the exchange of information
needed to improve relations both internally and externally).
CEGID
consultants can pinpoint
how best to exploit the technology in your particular busine
ss environment.

Our consultants are experienced in handling all types of organisational issues and IT processes
typical to speciality retail. You can be sure of the best mix of superior training, practical know
-
how and solid experience to ensure success in

your project within the established deadlines.



Proposal For ASICS AG

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13


Project Management
-

Best practice methodology


Years of experience and hundreds of successful international projects have enabled
CEGID
to
perfect a reliable and efficient approach. Our specialised consultan
ts adhere to proven
methodologies, which are regularly backed
-
up by qualitative studies on the pertinence and
rapidity of our technical and functional responses. To support clients post
-
installation, we
continue to offer our services and we’re extremely pr
oud of our record in helping our retail
clients go from strength to strength after we have implemented the solution. To ensure
continuous improvement even after installation, we offer free quality control audits too.

Training and skills transfer


Given the importance of skills
-
transfer during the transition period, once new technology has
been installed,
CEGID
offers a range of training options adapted to the profile and needs of
each company. Retailers can choose from individual or group lessons,
telephone or internet
training. Depending on your preferences, sessions can be organised in our centres, or our
training personnel can come to you. Clients and partners who successfully complete the training
programme are awarded a certificate to recognise

their competence as a user.

We also provide an additional training service helping retailers to give informative guidelines to
their own personnel on the introduction and benefits of using the new technology.

Finally, to ensure a smooth transition period
, all our software comes with user manuals and
other documentation to help users familiarise themselves with the technology.


Services
on

Line



CEGID
has set up an extranet site called “SOL” to facilitate communication and optimise
collaboration tools fo
r partners, clients and
CEGID
employees. The Extranet, accessible from
anywhere and at anytime, provides essential information and features including the latest news,
knowledge libraries, technical knowledge banks, software and new version downloads, logge
d
calls, registration forms for training sessions and events, online seminars, and a zone reserved
for User Club members.

What’s more, all the
CEGID
software solutions include a remote maintenance function. This
remote assistance service solves problems mo
re quickly and cheaply since it avoids calling out
maintenance technicians. Thanks to the extranet’s technical assistance service, retailers can
consult records of past calls and the solutions provided by client support teams.

Expected Benefits




Proposal For ASICS AG

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14


With the s
uccessful implementation of the
CEGID
systems identified in this proposal, the client
can reasonably expect to see the following benefits:



Smarter decisions with embedded optimisation and predictive technologies



Seamless execution and synchronisation
across the organisation in real
-
time



Increased sales and improved customer service through better in
-
stock performance



Faster identification and handling of Consolidation Centre overstocks



Improved promotional effectiveness



Better insight into product sale
s up and down the merchandise hierarchy, through
advanced forecasting and data
-
analysis tools



Consolidation of data files and batch processes resulting in faster processing


Total Cost of Ownership


Calculating the total cost of ownership for complex ente
rprise solutions should be more than just
an arithmetical calculation. We believe the following points should be considered in conjunction
with the prices detailed in the “Investment” section of this Indicative Proposal:


Quality and resilience of solutio
n


The solution that we are proposing to
ASICS

AG

is already deployed, in full or in part, in over
1000
retailers around the globe and is proven to be of the highest quality and operationally
robust, meaning that you benefit from maximum operational “up
-
ti
me” and minimal systems
administration input from your own team.


Efficacy of skills transfer programme


We have an excellent record of providing the very best in training and skills transfer so that your
staff really knows how to get the best out of your

investment.


Adaptability and scalability


Your needs may well change over the next five years and it is critical that your chosen vendor
can facilitate the changes you want to make easily and with minimal additional cost. The


Proposal For ASICS AG

Page
15


modular nature of our solut
ion makes it easy to open new franchisees or increase the
functionality of your deployed system.


Long
-
term financial stability


The
CEGID
Group’s

commitment to the success of
CEGID
means that we will be here, bigger
and stronger, in five years time cont
inuing to service your needs. It is difficult for our
competitors to have the same confidence in their future, given the acquisitive nature of some of
the players in the market.

International Experience


CEGID
already has considerable experience in helpin
g retailers with
international

expansion.
We are present in Europe, North America, Latin America, the Middle East and Asia, either
through our subsidiaries or our network of certified partners.


Before the
international

deployment phase we advise our clien
ts on practical, local issues such
as: fiscal requirements, compulsory fiscal printers, documents and procedures, specific billing
and accounting regulations, local returns or exchange procedures, type of telecommunication
network, etc. In short, we encomp
ass in our
solutions

and services all aspects of the country
concerned, from the legislation to the cultural, social and economic climate.


CEGID
solutions

a
re multilingual, available in 25

languages, multi
-
tax and multi
-
currency. Our
client support servic
es operate in over 7 languages, 24/7.





Proposal For ASICS AG

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16


3.

Solution Overview


From planning and purchasing to distribution and sales, our retail solutions enable retailers of all
sizes to optimize their business processes, efficiently manage their activities and ultimately
improve the customer experience. Allowing smart decision making at head office, in the central
buying office or in store, our solutions address the following business needs:



Merchandise and budget planning



Forecasting



Manufacturing and sourcing



Wholesale



S
upply chain planning and execution



Merchandise management



Inventory optimisation & replenishment



Customer relationship management & loyalty



Multi
-
channel retailing



Point of sale



Analytics

CEGID’s

retail solutions can be implemented individually or as a complete enterprise wide
application, according to the retailer’s needs and international requirements.

W
e are proposing
our
.Next
application
for planning and allocation and
CEGID
Business

Retail
B
ack office and
Front office for Merchandising and Store systems,

.N
ext

.Next is a unique supply chain optimisation solution allowing retailers to define their strategic
plans, sales and margin objectives, budgets, assortments a
nd inventory forecasts.
.Next

uses
multiple criteria to calculate the ideal inventory levels for the warehouse or store, as well as
updating mid season plans and forecasts to optimise supplie
r replenishment cycles.
.Next also
adopts an innovative new approach to store profiling, by qu
ickly identifying best
-
sellers and
performing range reviews for increased return on investment.

From financial plans to individual store and product plans, the solution recommends the number
of references per product line, per store and per group of stores
, and takes into account
historical and forecasted performance data as well as other criteria such as space, seasonality,
ideal inventory levels and replenishment cycles, sales, fast
-
selling lines, permanent/temporary
lines, style etc. This ensures that no
t only are the retailers' financial goals achieved but that their
corporate positioning and range planning requireme
nts are also satisfied.
.Next improves


Proposal For ASICS AG

Page
17


retailers' efficiency and reactivity by quickly identifying the best
-
selling products, predicting
pro
duct performance trends and variances within Open to Buy.

.Next ensures retailers have the right products, in the right stores, at the right time to achieve
their company's strategic, financial and merchandising objectives. Key words to describe this
next

generation software are "ultra dynamic." Using sophisticated and proven algorithms with
"what if" scenarios, the solution analyses product profiles and potential sales with other criteria
such as store targets, end of season stock and supplier lead times
and triggers an automatic
recalculation of sales forecasts, ideal inventory levels and product life cycle start and end dates
based on assortment requirements across all stores and/or groups of stores.
.Next

manages
Open to Buy using quantities and value,
and calculates both estimated and actual margins. The
solution even goes one step further, distinguishing the budgets allocated for core products from
new lines.

.Next
: a competitive advantage for speciality retailers created by:



Calculations of sales
objectives and budgets



Automatic calculation of ranges and product quantities per store



Assortment planning and product quantities per store profile



Tariff adjustments based on customer catchment areas according to local retail
competition, fast selling l
ines, price flexibility



Integration of logistics
-
buying costs (transport, customs, distribution) when defining
purchasing budgets



Store replenishment and inventory level optimisation, cross
-
referencing sales data,
stock levels, stock
-
outs and store capacit
y



Warehouse replenishment and inventory level optimisation



Optimisation of supplier order frequency



Real time store, region and product performance analysis


The key word to describe this next generation software is “dynamic.” It uses scenario modes to
sim
ulate the impact on the business. Any change in indicator or parameter (date of new store
opening, key target stores, quantities of assigned items, residual stock, distribution method,
supplier timescales, transfer timescales etc.) triggers an automatic re
calculation of forecasted
sales, ideal stock levels, future stock requirements, anticipated out
-
of
-
stocks, ordering cycles,
assortments and distribution channels per sales channel.



Financial Planning

o

Utilising past season(s) history to determine a “Top
Down” plan by Financial
Period (week to month to season)

o

Split down into full price / promotion / mark
-
down

Seasonal Identity i.e. Spring / Summer vs. Autumn Winter



Proposal For ASICS AG

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18


o

Able to hold “fixed” budget, revised forecast and actual values (units, cost and
selling pr
ice)

.Next allows the definition of product objectives using a “Top Down” approach. These objectives
are defined for a budgetary period defined by season, periods, and weeks. The indicators that
can be managed include turnover, mark downs (defined by the c
entral application), and store
“discount” (discounts given at the PoS). The objectives can be defined prior to the season and
monitored and adjusted during the season.



Assortment Planning

o

Utilising past season(s) history to determine option by fashion driv
er by store
grade assortment plan by time period (either week or month).

o

Split down into full price / promotion / mark
-
down and Seasonal Identity i.e.
Spring / Summer vs. Autumn Winter

.Next allows the automatic classification of the stores. In effect .Nex
t can automatically suggest
store groups based upon criteria such as sales history by store, or sales targets and the
capacity of the store. Once the store grading has been established .Next can also calculate the
number of references or SKU’s needed and t
o manage the assortments by store group by
calendar event such as season, month etc. The number of references or SKU’s can also be
assorted by segmented criteria like full price, promotion, mark down by period of assortment.



Store planning

o

Utilising past s
eason(s) history to determine store performance by week / month /
season in terms of sales (£) versus display space versus stock capacities

o

Ability to plan stores and allocate grades based on both (£) turnover and rate of
sale

o

Ability to recognise and rep
ort by store grade / region / fascia

.Next allows the determination of store sales objectives such as turnover, margin and quantity
targets from the previous sales history by the store groups defined above. These objectives can
be defined by budget period
such as season, by month, period, and week. From the sales
history the store capacity can be determined at product hierarchy level.

Using this information
.Next can propose at product level and assortment period the capacity to allocate to each line.



Alloc
ation

o

Must cover initial allocation processes capable of recognising and dealing with
multiple store / grade / fascia requirements.



Proposal For ASICS AG

Page
19


o

Must include the capacity for “manual allocation” to supplement automatic initial
allocations


.Next manages the implementat
ion of product allocation. To manage the allocation process for
all economic zones (group of stores) or specific economic zone by product, SKU or dimension
there is a set up grid to allow the implementation date, target store group, sales profile, the
quan
tity to allocate or the weekly sales forecast, the end of life date, the eventual future targets,
the adjusted future target, the anticipated changes of the quantities to allocate, the residual
stock and the eventual min/max to be specified.

.Next

has bee
n developed using the latest technologies, including Microsoft.net v3.0, SQL
server 2005, Windows Vista (Windows Communication Foundation & Windows Presentation
Foundation) and Microsoft Office 2007. These technological choices enable retailers to address
the challenges of "real time" retailing, handling large volumes of data (up to 1 billion SKUs/site.),
interoperability and scalability.
.Next

is one of the very first retail management decision solutions
to incorporate Windows Vista and Microsoft Office 20
07. Retailers benefit from the next
generation of graphic user interfaces and a high level of customisation. Users have access to all
Microsoft Office applications within
.Next

and vice versa, including Excel, Outlook and Internet
explorer.

CEGID

Business

Retail

Back Office


The
CEGID
Back

Office is a
n integrated software package
owned and developed by
CEGID
-
VCS Timeless
to help you control your retail distribution network.
CEGID

Back Office is a
genuine control tool designed for your business to optimiz
e the profitability of your point
-
of
-
sale
network, improve your responsiveness and help you make the right decisions at the right time.


The right answers for your integrated or multi
channel distribution network



Branches



Concessions



Affiliated agents



Franchises



Multi
-
brand retailers



A solution in line with your day
-
to
-
day objectives



Customers to satisfy



Proposal For ASICS AG

Page
20




Deadlines to meet



Margins to optimize



Replenishments to schedule



Stocks to manage



Costs to reduce

Configuration

Fully configurable operation



CEGID

Back Office has databases for items, customers, vendors, points of sale and
suppliers, each containing a whole set of configurable user
-
defined fields for dates,
values, checkboxes, text and notepads, giving completely flexible adaptation and
custo
mization.



CEGID
Back

Office’s native report generator permits full configuration of
management print
-
outs and reports, delivery notices, transfer vouchers, vendor
orders and item and customer labels.



Favorite’s

management means that you can fully adapt t
he menus to meet your own
needs, and the application can make use of your own on
-
line help system containing
your company’s procedures.


Item management to suit your business



Various item types (Merchandise, BOMs, services)



Management of 5 dimensions (size,
colour
, depth, height, etc.) depending on your
needs



Management of collections
and seasons



Classification by family (8 levels possible, hierarchical or non
-
hierarchical)



All barcode types



Different product configuration
s packs, inners, outers



Native integration of RFID (Radio Frequency Identification)



Native document management (photos, sketches, descriptions, video, hyperlinks,
Word or Excel documents)



Item profiles
-

discountable
-

in stock
-

subject to commission



Sale suspended
-

closed on purchase



Proposal For ASICS AG

Page
21




Management of standard series (by dimension) to simplify entry


Security and verification



Group and user concept



Activity monitoring



Event log



Language chosen by the user



User restriction

Purchasing

Statistics
and decision cubes are available to allow all types of analysis of purchasing data,
such as vendor delivery levels, compliance with delivery dates, analysis of stock on order for the
simulation of cash flow requirements, etc.



Proposal For ASICS AG

Page
22


Automatic replenishment propo
sals


creation of vendor orders
-

generated via the store
replenishment calculation module.

An import/export module simplifies any communication required with logistics or with vendors for
automatic data integration (items, shipments received, etc.)



Com
plete vendor file with management of contacts, payments and purchase
conditions



Orders, receipts, goods returned to vendor



Invoices and credit notes



Traceability of all purchase documents



Automatic generation of confirmations of receipt of orders



Auto
matic method for the calculation of price bases
in multiple currencies



Basic purchase price, WAPP, last purchase price, cost price, WACP



Integration of vendor prices



Management of minimum margin



Management of vendor catalog
ue
s



Direct access to vendor’s

web site



Possibility of integration with production management



Management of related, substitute and replacement items to simplify purchases



Item profile concept to improve productivity



Document entry via optical reader (mini
-
scanner or portable terminal)



Item labels on order, receipt, request,
catalogue
, stock, inter
-
store transfer or sales
return



Parts portfolio, multi
-
dimensional analysis, decision cube and purchasing
management char
ts


Exchange & Communication

An optional module,
CEGID
Mobile

Purchases, makes it possible to enter vendor orders on a
laptop and then

incorporate them into
CEGID

Back Office

«Classic» yet highly configurable data exchange

CEGID
Back

Office lets you cho
ose the data to be transferred:



When information is sent from head office to the stores.



Proposal For ASICS AG

Page
23




Orders, delivery notices, transfer notices



Customers at the other points
-
of
-
sale



Local stocks

When retrieving data sent from the stores to head office.



-
Sales an
d customers



-
Deliveries



-
Inventories



-
Inter
-
store transfers



-
Replenishment orders


CEGID
Back

Office allows you to determine the frequency of these data transfers for each type
of exchange.

No more back
-
and
-
forth exchanges but real
-
time operation...

CEGID
Web

Access technology now makes it possible to provide a real
-
time point
-
of
-
sale
management solution.



Simplified administration



A single centralized database for all your outlets



Higher transmission levels



Installation of a new point
-
of
-
sale or point
-
of
-
payment in just a few minutes



Implementation of a new simplified version




Simplified management and increased responsiveness at your points
-
of
-
sale



Price changes with immediate effect



New products are not
ified immediately



Replenishments possible during the day



All sales analyses available in real time

All in a secure environment.

In the event of a power cut or server failure, the point
-
of

sale
switches to stand
-
alone mode for continued receipt of payme
nts.

Control


Point
-
of
-
sale control



Proposal For ASICS AG

Page
24


The fully configurable
CEGID
Back

Office store management facility allows you to classify your
points
-
of
-
sale according to your own criteria.



Point
-
of
-
sale type (branch, franchise, factory store, etc.)



Store size



Are
a



Location type (city center, shopping center, etc.)



Number of employees, etc.

These criteria are then included in the analyses to give the best possible comparisons.

An optional module enables you to manage your objectives and budget so that you can
m
onitor your stores’ progress on a day
-
to
-
day basis.


Automatic replenishment

CEGID
Back

Office is equipped with an extremely powerful automatic replenishment calculation
tool with a number of possible algorithms:



Relative to achieved sales (1 for 1, 2 for 1)



On min/max or ideal stock



By key or distribution weighting



On lifecycle curve



Proposal For ASICS AG

Page
25



With

priority management, shortage management, consideration of stock in transit, net stock,
etc. The various algorithms can b
e used in succession. The resulting calculations can
automatically generate:



Transfer proposals (warehouse to point
-
of
-
sale) with print
-
out of the various
documents required for picking,



Vendor orders to commence replenishment,



A production management
requirement.



Prices and special offers

CEGID

Back Office also has a comprehensive sales price and special offer management
module.
Multiple

prices can be created such as cost, purchase, retail etc



Multi

period, multi
-
currency



Proposal For ASICS AG

Page
26




Automatic markdown reason




1st markdown, 2nd markdown

Advanced calculation of prices on the basis of:



the various purchase prices or sales prices,



an applied coefficient,



entry of the net price,



Automatic

rounding management for the calculation of psychologically attractive
p
rices, etc.



Price by item, item category, customer, customer category,
country, store
etc.






Proposal For ASICS AG

Page
27


Promotions

The
CEGID

Back Office

system allows the user to create different kinds of promotions including
% or amount off, buy one get one free, mix and match,

employee discounts etc. The system
provides flexible Item grouping mechanisms so products may be grouped into a promotional set
using any product characteristic. Promotions may be activated when the item is scanned or by
using barcode coupons. Different
types of benefits for the promotion can be set up including
coupons, points, issuing comments on receipt.




Proposal For ASICS AG

Page
28





Proposal For ASICS AG

Page
29




Centralized stock management



Fully configurable querying of multi
-
POS stock (selection of lines and columns) with
optional valuation



Management of various entries/issues with reason



Analysis of inter
-
store transfers



Comprehensive module for inventory management via portable terminal (verification
in store or at head office)

Customer loyalty

The customer management capability integrated into
CEGID

Back Office allows you to specify
your type of customer and their buying habits. The customer file may be shared by all stores or
a group of stores, or be specific to each individual point
-
of
-
sale.
CEGID

Back Office allows you
to manage internal (label printing, use of templates and Word’s mailing functions) as well as
external mailings (extraction of file in Excel).



Proposal For ASICS AG

Page
30



Comprehensive, customizable customer file



Management of customer types: private i
ndividual or corporate



Formatting of fields to simplify entry and ensure file quality



Management of contacts and relationships



More than 20 user
-
defined fields available for you to adapt the customer file to your
needs



Management of customer categories

(with associated prices)


Information management



Elimination of duplicate entries and merging of customer files



Monitoring of the quality of your file (missing information, etc.)



Management of address discrepancies



Purchase history with hyperzoom on t
he item or payment method



Simplified export for the conduct of mailings



Name
-
based management of customer accounts (deposits, purchase vouchers,
returns, etc.)


A comprehensive optional module,
CEGID
Customer

Relations & Loyalty, is also available and
c
an be adapted to meet your customer loyalty management needs.

Analysis & Decision
-
making

Traceability, Circularity and Hyperzoom are the key words in
CEGID
Back

Office. Users can
access the information they need at any time

by any type of time period
, wh
atever operation
they are currently performing: for example, access to the item from the vendor order and access
to the complete purchase history for this item.


Analyses for decision
-
making

Standard, fixed statistical reports are a thing of the past.
CEG
ID
Back

Office gives you
independence and control over the statistical reports you need to make decisions,

with its native
statistics generator and decision cube.

You define the selection, sort and display criteria, thus allowing you to perform all the an
alyses
required for good management, for example:



Sales analysis by markdown



Margin by period



Stock turnover by store



Proposal For ASICS AG

Page
31




Top Ten



Hour
-
by
-
hour analysis, etc.

These tools are available for the analysis of purchase, sales, stock and customer
-
related data.


Integration of office automation

The results obtained can be shown in the form of graphs or sent automatically to Excel as a
pivot table. In addition, standard
office is

fully integrated through OLE links (automatic,
immediate integration without time
-
co
nsuming extraction).

Alerts for monitoring

CEGID
Back

Office contains Alerts tools and indicators to enable fast, automatic data analysis.


Alerts and indicators

You can choose the types of indicator that you want to monitor:



Sales figures



Abnormal di
scount rates



Number of new customers created



Transformation rate too low


Negative stock, etc. and
CEGID
Back

Office gives you this information at the frequency you
want:



By means of a conventional print
-
out



By e
-
mail sent automatically to 1 or more r
ecipients



By SMS to your mobile phone

In addition to
CEGID
Back

Office, several optional modules are available to meet your every
need.

CEGID
Customer

Relations & Loyalty

This module allows you to manage your marketing activities and the customer loyal
ty schemes
operated by your company.


A configurable tool to help you implement your various sales and marketing strategies



Definition of loyalty schemes



What conditions do customers have to meet to be considered loyal?



What do they get in return for the
ir loyalty?



Proposal For ASICS AG

Page
32



CEGID
Mobile

Purchases

This module for taking orders on a laptop is the solution for monitoring your vendor purchases.
Specially designed for your buyers, it can be used to record and then send vendor orders taken
outside your company.


This

module:



Is a valuable purchase support tool



Helps you monitor your purchase budget with rapid integration of your vendor orders



Reduces the risk of error


CEGID
Objectives

& Budgets

The module enables you to define sales forecasts and monitor their
progress.


This very easy
-
to
-
use, intuitive tool allows you to:



Automatically generate your sales objectives or purchasing budgets



Compare the achievement of previously defined objectives on a day
-
to
-
day basis
this

is possible by store, family, represent
ative, month, season, etc.


CEGID
Business

Retail

Front Office

A complete software package for point
-
of
-
sale management
Designed to supplement
CEGID

Back Office,
CEGID

Front Office is the result of 20 years’ experience with fashion industry
professional
s and enables end
-
to
-
end point
-
of
-
sale management: payment and customer
management, entry of replenishment orders, inter
-
store transfers and customer orders, delivery
notice validation and barcode label printing, stock queries and inventory management.

Al
l the functions you need for point
-
of
-
sale management.

Customization & Control


User
-
friendly and ergonomic with a fully configurable touch screen. Confidentiality and security
functions permit staff monitoring.


Configuration



Proposal For ASICS AG

Page
33




Payment touch screen with c
hoice of number of buttons, typeface,
colour
, button
type (item, salesperson, register operation, payment method, discount, reason, etc.)



Multiple payment types including cash, cheque, credit card, voucher, deposit, and gift
card



Options to help organize
and guide sales entry with forced or voluntary entry of
customer, salesperson, etc., enabling total adaptation to your internal procedures



Sales slip generator for complete customization of sales receipts, credit card slips or
other documents that can be
output on the slip printer (transfer slips, purchase
vouchers, Z tickets, statistics, etc.)



Hardware will be dependent upon the country of installation

Control



Authorization or blocking of all payment and management functions (open drawer,
create custome
r, enter discounts, etc.)



Possibility of switching to training mode for teaching new employees



Traceability of all operations performed (drawer opening, cancellation of lines, etc.)



3 authorization levels for discount management, with or without obligation to enter
reasons



End
-
of
-
day cash register control, blind or otherwise


Customer loyalty

The customer management capability integrated into
CEGID
Front

Office enables precise
moni
toring of your customers and their buying habits. This gives your in
-
store sales staff
everything they need to succeed in their sales activities.


The customer file

The customer file may be shared by all stores or a group of stores, or be specific to a gi
ven
point
-
of
-
sale.
CEGID
Front

Office allows for completely reliable, top quality customer profiles.



Simplified search on all or part of the surname, first name, zip code…



Phone search



Formatting of fields to simplify entry and ensure file quality



Autom
atic display of a message if a «Change of address» is noticed at head office




Proposal For ASICS AG

Page
34



Customer Relations Management



Management of customer types: private individual or corporate



Management of customer categories with associated prices, which appear
automaticall
y at the time of sale



Purchase history with hyperzoom on the item, size, payment method or sales person
involved



Name
-
based management of customer accounts (deposits, purchase vouchers,
returns, etc.) with verification and reconciliation With the
CEGID
C
ustomers

Relations & Loyalty module,
CEGID
Front

Office now boasts additional functions..



Automatic message on sales entry if a customer has reached his or her loyalty
threshold



Management of gifts or associated discounts depending on the loyalty scheme
configured at head office



Querying of the loyalty counter to give customers information at any time



Printing of the loyalty statement for each individual customer on the sales slip or
credit card slip


Simple payment receipts

In addition to all of the
basic payment receipt functions,
CEGID
Front

Office also includes sales
support tools.


Payment receipt



Management of sales and returns



Barcode and RFID reading



Management of sales personnel, customers, p
ayment methods, postdated cheques




Management of mark
-
downs and discount reasons



Tender of change, multi
-
currency capability



Receipt on hold



Printing of slips, checks, credit card slips, X, Z



End
-
of
-
day closure with cash register control (blind or otherwise)
-

entry of coins and
notes



Proposal For ASICS AG

Page
35




Entry of weather forecast and management of special events (Mothers’ Day,
clearance sales, construction, etc.)



Possibility of filling in user
-
defined fields on each sale for geomarketing analysis, for
example


Sales support



Automatic suggestion of relate
d or replacement items



Querying of stocks available at warehouse or in nearby stores


Management and Analysis

Point
-
of
-
sale management



Replenishment orders



Proposal For ASICS AG

Page
36




Delivery notice validation



Printing of barcode labels on delivery, on demand, on stock, on tra
nsfer, on
catalogue

or on sales return



Entry of inter
-
store transfer
s

with reason



Ability to create a transfer request



Queries on single or multi
-
store stocks



Full inventory management

for all or selected items



Stock look up



Multiple product characteris
tic look up



Transfers are sent to the receiving store for confirmation of
receipt
. Users may scan or enter at
line, pack or package level and
any differences
between the sending and receiving
may be
resolved

at head office


Graphical and visual sales s
tatistics



Proposal For ASICS AG

Page
37




Flash Report



Ranking by day or hour



Monitoring of transformation rate



Analysis of discounts by family, salesperson or reason



Comparative statistics


Exchange & Communication

Exchanges between head office and points
-
of
-
sale are simplified
-

«classic» or «real time», you
choose the best type of communication to meet your needs.


Head office/point
-
of
-
sale exchanges



«Classic» yet highly configurable data exchange enabling users to choose the data
to be sent from head office to the stores and vi
ce versa



No more back
-
and
-
forth exchanges but real
-
time operation with
CEGID

Web
Access, the real
-
time point
-
of
-
sale management solution


In the event of a power cut or server failure, the point
-
of
sale switches to stand
-
alone mode and
is therefore abl
e to ensure the minimum functionality required for receipt of payments.

CEGID
Mobility

Point of Sale Mobility

A mobile version of the
software

has been designed to increase productivity and improve in
-
store customer service.
Pocket Reta
il is part of the
CEGID
Innovation Store

concept, a
showcase of the latest innovations in store technology.


By using PDAs and mobile printers, sales assistants have access to all the key functionalities of
the
retail

solution, allowing them to execute daily tasks, inventor
ies and re
-
labelling directly on
the shop floor. They can also do stock look
-
ups, view client files and historical purchases
without leaving the client's side, thereby improving quality of service and saving time.

Key applic
ations
:



Mobility: re
-
labelling o
n the shop floor



Queue busting: pre
-
check out and check out to reduce queuing times



CRM: client file look
-
up



Daily tasks: Stock look
-
up, stocktaking



Proposal For ASICS AG

Page
38



CEGID
Business

Intelligence

Analytics and decision
-
making, with
CEGID
Business

Intelligence

CEGID
Business

Intelligence is a comprehensive retail intelligence and performance
management solution. Providing a full range of management reporting, scorecard and analytical
capabilities,
CEGID

BI analyses the performance of your activity in real time, whether it’s
looking at product lines, promotions or pricing strategies, allowing you to optimise merchandise
allocation or ideal stock levels, and simulate price changes and store openings to see the
impact on sales.
CEGID
Business

Intelligence handles very large volu
mes of data from an
integrated data warehouse.

Technology:
W
eb

A
ccess

/ R
eal

T
ime

S
olution






Data exchanges between
the head office and stores


Drip fed during the day or
overnight

Classical
Solution


Web Access technology
offers a centralised
architecture allowing real
time processing between
head office and stores

Real Time
Processing
Solution



Proposal For ASICS AG

Page
39



The main advantages of WEB ACCESS versus Client
-
Server are the following:

-

Allow corporate users a real time access to their data and their business figures.

-

Al
low store users real time access to information updated by the head office and
other stores (items, prices, sales associate, purchase order, delivery notices…),
promotions, new prices, policy changes can all be in the stores as soon as you
decide

-

All store

credits available in all the stores in real time, together with transfers, GC,
customers, vouchers etc…

-

New register can be added very quickly (very important during high sales
periods if needed)

-

One and only one database to support.

-

Gain time for store
and head office users: No more polling of data.

-

Stand alone mode:

This function allows users, even in case of network
connection loss, to guarantee the continuity of sales with a fully access to items
and prices files.




Proposal For ASICS AG

Page
40


4.

Hardware


The hardware required to
support the software is dependent upon the system architecture:



Client / Server



Web Access



Terminal Server

The configurations are provided for
CEGID
solutions only and do not take account of any other
applications on the network.

Before any recommendation
can be made we undertake a sizing survey with the prospect/ client
to determine the optimum configuration according to the needs.

Client /Server Architecture

Database Server

Server with processor type Pentium IV / XEON or better (e.g. for HP the Proliant M
L370G3 or
greater)

Memory size at least 1 GB for Windows 2000 Server or 2 GB for Windows 2003 Server, but to
be confirmed as part of a study to take account of the number of users, databases etc.

Disk controller of type SCSI (U320) or SAS, disk subsystem w
ith RAID 1 or RAID5.. The disck
size will depend upon the specific requirements of the customer.

Network 100/1000 Mbits

Operating System

Windows 2000 Server (*1) (Service Pack 4) or Windows Server 2003 (Service Pack 2) Standard
Edition or Enterprise

Datab
ase

Microsoft SQL Server 2000 (*1) with Service Pack 4 for Windows 2000 (*1) and 2003 Server

Microsoft SQL Server 2005 with Service Pack 2 for Windows 2003 Server

Oracle 9i release 2 and update (v9.2.0.4) (*2) for Windows 2000 (*1) and 2003 Server

Oracl
e 10g release 2 and update (v10.2.0.3) (*2)
for

Windows 2003 Server

POS/Back Office machines




Proposal For ASICS AG

Page
41


Systems:
Windows 2000 Professional (*1) / Windows XP Professional / Windows Vista
Professional


Version

Min
Memory

Recommend
Memory

Processor

Network

Display

Windows 2000
Professional (*1)

SP4

256 Mb


512 Mb

(*2)

Pentium III
1GhZ (*2)

100 Mbits

65 000
colours by
1024x768

Windows XP
Professional

SP2

512 Mb


1 Gb

(*2)

Pentium IV
(*2)

100 Mbits

65 000
colours by
1024x768

Windows Vista
Professional

SP1

1 G
b

2 Gb

(*2)

1 Ghz
-

32bits
(x86)

100 Mbits

65 000
colours by
1024x768


Examples include:

IBM
-

S
urepos

CPU




:

SurePOS700
-
xx2 With LCD Touchscreen 12”

SurePOS500
-
5xx with LCD Touchscreen 12’’





SurePOS300
-
32x with LCD Touchscreen 12”

Printer



:

4610
-
TG3
-
TG4/TI3/
TF6

MSR



:

MSR for SurePOS 542

Customer Display

:

IBM VFD

Cash Drawer


:

IBM Standard

OPOS



:

OPOS 1.7.5 + CCOs 1.8.000

W
incor Beetle

CPU



:

Beetle IPOS D2
-
P3
-
600 with LCD Touchscr
een 12’’

Beetle MII Celeron 2.0 Ghz With LCD Touchscreen 12”

Beetle /S Celeron 1.2 Ghz with LCD Touchscreen 12”



Proposal For ASICS AG

Page
42


Beetle /Se Celeron 1.2 Ghz With LCD Touchscreen 12”

Printer



:

TM
-
H6000
-
II/TH
-
320/
TM
-
U950/TH
-
420/TM
-
H5000
-
II/TM
-
J7000


TM
-
T88
-
II/III/IV + DM
-
D1
10BA (USB or Serial) / TM
-
P60

(Wireless)

Axiohm A794

Customer Display

:

Wincor BA63 Serial or USB

C
ash drawer


:

Wincor Standard

Aures



O
dysse




CPU




:

Integred POSLIGNE With LCD Touchscreen 15”

Printer



:

ODP 200

OPOS



:

OPOS EPSON 2.
50

MSR



:

MSR

PC


CPU




:

Standard PC

Addon



:

Addon card 4 Serial Ports

Screen



:

Touchscreen DIGIPOS 12’’1

Printer + Display

:

TM
-
H6000
-
II/TM
-
H5000
-
II/TM
-
J7000 + DM
-
D110BB

TM
-
T88
-
II/III/IV + DM
-
D110BA (USB or Serial) / TM
-
P60
(Wireless)

Cash
drawer


:

Epson Standard

For the purposes of this proposal we are recommending the IBM 4846 with the 4820 touch
screen:

Standard Features for the 4846
-
P45

includes:




RJ45
-

RS232 Serial cab
le included (FC 2405)



Ethernet patch cable included



















Three Standard S
erial Ports






















One each=Powered

Serial/Ethernet/MSR












Proposal For ASICS AG

Page
43




One each=External CRT/PS2 Mouse/PS2 Kb/ Ports





Seven Standard 2.0 USB



























512MB Base Memory

































80GB Hard Drive


































2.53 GHz Intel C
eleron D 326 Processor











Warranty Service: IBM On
-
Site Repair(IOR)










Standard Features for the 4820
-
2GD

includes
:



VESA
-
compliant mounting option for custom configurations



Fla
t Panel Liquid Crys
tal Display Technology


Web Access Architecture

Database Server

As per the Client / Server configuration

Web Access Server

Server equipped with a Pentium IV or greater processor (e.g. for HP the Proliant ML370G3 or
greater)

Memory size

At least equal to 1 Gb plus 20mb per simultaneous user session

A web access server that has less than 10 concurrent active user sessions can support the
database on a single server. Otherwise the data base must be on a separate server. The Web
Access serve
r can support up to 40 or even 50 simultaneous connections. Beyond this it is
advisable to install a second Web Access server (server farm).

In any case, it is preferable to install multiple single
-
server Web Access machines rather than a
single server (nu
mber of processors and memory) as this provides an additional level of
redundancy and resilience.

Operating System

Windows 2000 Server (*1) (Service Pack 4) or Windows Server 2003 (Service Pack 2) Standard
Edition or Enterprise

The user
undertaking
the i
nstallation and updates to the Web Access server must be level
administrator on the server. The installation
uses

the

Microsoft Data Access Components



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MDAC 2.8 SP1 (including Windows 2000)

Access the Web server is set to default on TCP port 80, no other
Web server should run on this
port (including the IIS service provided by Microsoft).

POS/Back Office machines


Systems:
Windows 2000 Professional (*1) / Windows XP Professional / Windows Vista
Professional


Version

Min
Memory

Recommend
Memory

Processor


Network

Display

Windows 2000
Professional (*1)

SP4

256 Mb

512 Mb (*2)

Pentium III
1GhZ (*2)

100 Mbits

65 000
colours by
1024x768

Windows XP
Professional

SP2

512 Mb

1 Gb (*2)

Pentium IV
(*2)

100 Mbits

65 000
colours by
1024x768

Windows Vista
Professional

SP1

1 Gb

2 Gb (*2)

1 Ghz
-

32bits
(x86)

100 Mbits

65 000
colours by
1024x768


Terminal Server

Database Server

As per the Client / Server configuration

Terminal Server

The server must be d
edicated to the solution.

The memory size must be equal to
1 GB plus on average 100 M
b per simultaneous user
session

(this value

depends upon the
number and type of applications used).

Normally

one

processor can typically support up to 15 to 20 users, this estimate may vary
according to the versions of business applications, office applications and the number of
applications executed simultaneously. It is advised when approaching the limit of the nu
mber of
users managed by a server to implement an additional server, which in addition to improving
performance provides resilience in case of failure of one server.



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5.

Project Methodology


CEGID
has developed a project management methodology that guides a pr
oject through a
controlled, well managed, visible set of activities to achieve the desired results. The
methodology provides the organisation with:



Controlled management of change, in terms of investment and return on investment.



Active involvement of user
s and stakeholders throughout the project to ensure that
the end delivery will meet the business, functional, environmental, service and
management requirements.



An approach that distinguishes the management of the project from the development
of the end p
roduct such that the methodology can be used for all kinds of situations.


The methodology provides benefits to the managers and directors of a project and to an
organisation, through the controllable use of resources and the ability to manage risk more
ef
fectively. It embodies established and proven best practice in project management and
encourages formal recognition of responsibilities within the project and focuses on what a
project is to deliver, why, when and for whom. This will ensure a control of th
e costs and
deadlines throughout the implementation of our products.

Moreover, this methodology has been thoroughly tested and validated third party experts, and
the whole of the
CEGID
Professional Services teams have been trained and putting this into
pra
ctice for several years.

The methodology provides projects with:



A controlled and organised start, middle and end



Regular reviews of progress against plan



Flexible decision points



Automatic management control of any deviations to the plan



The involvement o
f management at the correct stage of the project



Good communication channels between the project management team and the rest
of the organisation.



Agreement on the required quality at the outset and continuous monitoring against
those requirements.




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Within

any project there are stakeholders with an interest in the project and its products,
including:



Customers, who will be benefiting from the end results



Users, who will use or operate the final product



Suppliers, who are providing specialist resources or
providing goods or services



Sub
-
contractors, who provide products or services to the supplier


Within the methodology it is essential that the customer, user and supplier have a presence on
the project management team.

Methodology Overview


The
CEGID
metho
dology has a process based approach to project management. The
processes define the management activities to be carried out during the project. In addition it
describes a number of components that are applied within the appropriate activities.

The process

model shown below consists of a number of distinctive management processes,
covering the activities from setting the project off on the right track, through controlling and
managing the project progress, to the completion of the project. The project is br
oken down into
key stages and at the end of stage a decision is taken by the project board to proceed to the
next or not. At the end of the stage a current stage plan is produced which shows performance
against the original stage plan together with the nex
t stage plan for which approval is sought.

The methodology is flexible enough to be tailored to the needs of an individual project.













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As part of our project management procedures our professional services team undertake a Post
Implementation Review (or “PIR”). This is a formal review of a project, after it has been
completed and formally closed. The purpose of the PIR is twofold: to revi
ew the actual level of
success of the project, and to gain valuable lessons learned for future projects.

Firstly, the team reviews the overall performance of the project, to determine whether it has
delivered the benefits, met the objectives, operated wit
hin scope and produced the deliverables
on time, within budget and using the allocated resources. They then determine whether the
project has conformed to the management processes initially set out. And finally, identify the
key project achievements, failu
res and any lessons learned for future projects. During this
review 5 simple steps are followed:

Step 1: Project performance review

The first step is used to determine how the project performed against each of the targets
defined during the Initiation phas
e. This review should identify whether the project:



Delivered the business benefits in the Business Case



Achieved the objectives specified in the Terms of Reference



Remained within the scope defined in the Terms of Reference



Produced the deliverables de
fined in the Terms of Reference



Met the quality targets defined in the Quality Plan



Completed within the planned project schedule

Planning and Control


Directing the Project

Start

Up

Initiate



Support


Managing Product

Delivery


Manage Stage End




Roll
-
Out


Analyse

Implement




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Delivered within the budget defined in the Financial Plan



Met the forecast resource levels defined in the Resource Plan

St
ep 2: Project conformance review

The next step identifies the extent to which the project has conformed to the management
processes initially defined:



Time Management



Cost Management



Quality Management



Change Management



Risk Management



Issue Managemen
t



Procurement Management



Acceptance Management



Communications Management

Step 3: Identification of project achievements

The major achievements for the project are listed and the positive effect that each achievement
has had on the customer's business is

identified.

Step 4: Identification of project failures

Any project failures are listed and the effects they have had on the customer's organization
described.

Step 5: Identification of lessons learned

The lessons learned from undertaking this project are documented and any recommendations
for similar projects in the future are listed.