Navigator - Guidebook

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Investing in an

MDT Solution


Jack Trovato

IT Director

Alert Ambulance

Lakewood, New Jersey

Navigator

Are you thinking about adding an MDT solution to
your agency?


There are many steps involved in getting ready,
including selecting hardware, network environment
deciding on mounting options, and picking the best
cell plan.


This session is designed to help you create a path
to success.

Navigator

RescueNet Billing 2000

RescueNet Dispatch 1998

Nomad


2001

Navigator 2009

EPCR


2008

Resource Planner 2008

Webviewer

RescueNet Code Review

Zoll M Series Monitors

Alert Ambulance has been in operation in NJ since 1972

4 Offices geographically located around the state

Fleet of 100 Vehicles

250 plus employees

Annual call volume 90,000

Services Provided BLS, CCTU , Wheelcair



Navigator



Does Navigator require a deployment?


Yes, because of the complexity of the services
installations and the difficulty in diagnosing
problems that may occur, Navigator requires a 3
day, on
-
site deployment (AVL requires a 2 day,
remote deployment)

This is an accurate statement, I for one am always looking to self
deploy, but in my opinion deployment needs to be done by
someone knowledgeable in the product.

Review of some FAQ Questions

Navigator



Can I run NOMAD and Navigator at the
same time?


Yes, you can have separate installations of
NOMAD and Navigator running against the
same Dispatch system.
(
Note: you can not install the
Navigator services or databases on the same server you are running
NOMAD server)


This is an accurate statement, I am successfully running
both applications in my environment with no issues.

Review of some FAQ Questions

Navigator




How do my NOMAD licenses translate to
Navigator licenses?


They are one to one. For example, if you own
10 client licenses for NOMAD, you will be
receive 10 client licences of Navigator

Review of some FAQ Questions

Navigator



How do I receive the Navigator Upgrade?


If you are a current NOMAD customer, the
software upgrade is FREE! Please contact
your sales representative to schedule your
Navigator upgrade deployment.


Note : even though the license Upgrade is free there is a
deployment cost, you should keep this in mind when
developing a budget for the project.


Review of some FAQ Questions

Navigator



What version of RescueNet Dispatch or
RescueNet CommCAD does Navigator
work with?


Navigator 1.0requires RescueNet Dispatch
v4.2 SP1 or CommCAD v2.1 and Navigator
1.1 requires 4.3

Review of some FAQ Questions

This is important to know because sometimes upgrading your CAD version has
effects on or creates the need to upgrade other applications please give yourself
ample time to perform your CAD upgrade and resolve any issues before deployment
of navigator

Navigator


Review Current Environment


Perform upgrades as nessacerry


Research Hardware


Prepare a project Budget


Prepare a Project Timeline


Secure external installation Vendor
(if Needed)


Prepare training materials for Crews

*Preparation is the Key

Navigator

*Compatibility Chart

Navigator


One of the most important steps that you can
take is to Geo
-
Code any facility address in
your database that are not already Geo
-
Coded.


Navigator depends on the coordinates send
from dispatch to perform its in vehicle routing
functions.

*Preparation is the Key

Prerequisites


Ensure that the following prerequisites are met before you start the Navigator
server or workstation upgrade.


Microsoft .NET Framework 3.5 Service Pack 1

Make sure that
.Net

3.5 SP1 is installed on every server and workstation that will
run any of the Navigator components, including the Navigator client.

Windows Installer 4.5

Make sure that the Windows Installer v4.5 is installed onto every server and
workstation that will run any of the Navigator components.

Navigator

Navigator

Supported Environments

RescueNet Navigator v1.1

Complete info at www.myzolldata.com

Navigator


Zoll suggests three different Network
Configurations for a navigator Deployment


No one configuration is the answer for all
deployment you need to take into account
such things as existing network environment,
number of vehicles, security concerns,
performance expectations etc.


*Navigator Network Configurations

Navigator

Sample Network Configuration 1

Navigator

Sample Network Configuration 2

Navigator

Sample Network Configuration 3

Navigator

Select a Wireless Carrier & Data Plan

Navigator


Supported Mobile Hardware

Mobile Gateways

ArComm ZyWAN

InMotion OMG

Sierra Wireless Pinpoint , (X), (E)

Sierra Wireless Junxion Box

Sierra Wireless MP959W

Sierra Wireless MP881W

GPS Devices

Microsoft Streets and Tips
USB GPS Puck

TomTom Bluetooth GPS Puck

ArComm ZyWAN

InMotion oMG

Sierra Wireless Pinpoint

Sierra Wireless Pinpoint X

Sierra Wireless Pinpoint E

Sierra Wireless MP595W

Sierra Wireless MP881W


Mobile Computer Hardware

Panasonic Toughbook CF
-
19

DriverTech EMS
-
PC (DT2500)

Logic Supply C2DVoomPC (SKU: ZOLLN1)

Data Ltd, Inc. DLI 8300, DLI 9200

Navigator


This takes some thought not only think what
you want to do today but where are you
headed in the future.


Are you adding EPCR or another application
that requires or will require wireless access.


Performance you expect to achieve


Select Modem Hardware

Navigator

*Select Modem Hardware

Navigator

*Antennas

Quad Mode Combo
Antenna

is the low profile
Cellular/PCS + WiFi +
GPS combination external
antenna. Everything is in
the one housing,

WiFi “Rubber Duck”

Tri
-
Mode Combo
Antenna

is the low profile
Cellular/PCS and GPS
combination external
antenna.

Navigator

Mobile Computers

Navigator


Select Mobile Device

Navigator

Sample Modem Installations

Airlink PinPoint

MP597 W

Navigator

*
Divertech

Monitor install

Navigator

Monitor install

Navigator


Use a product such as Storm windows to prevent
unauthorized tampering with configurations


Lock down the internet to prevent unauthorized
access to unwanted sites.


INSTALL ANTI Virus Software


Lock down External ports

*Data Computer tips

Navigator

*Camera installs

Blind Spot

Back
-
Up

Navigator

QUESTIONS

?