Optimizing Business Operations

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30 Οκτ 2013 (πριν από 3 χρόνια και 5 μήνες)

69 εμφανίσεις

Optimizing Business Operations

Business Priorities Presentation

Agenda

Agenda

Business Drivers / Challenges

Business Capabilities

Summary and Next Steps

Demonstration

Business Context

Microsoft’s
worldwide market
share for integrated
collaboration
environments was
52.6% (+16.8%),
while IBM’s was
39.1% (+10.7%).





Gartner, July 2006


Microsoft continues
to gain market
momentum… and is
selling twice as many
messaging server
seats than IBM.





Forrester, August 2006


Microsoft share world
-
wide for
e
-
mail and
calendaring increased
to
47.1% (18.3% growth
year
-
over
-
year) in 2005,
while
IBM dropped
to
41.7% (5.6% growth

year
-
over
-
year).




-

Gartner (May 2006)

Business Drivers

Improve
collaboration

Enable
seamless communication

Enhance
business productivity
across the
enterprise

Improve business
decision making

Provide secure access with
simplified identity
management


Busi ness

Challenges

IT

Challenges


Enabling access to information anytime,
from virtually any location


Supporting the business with flexible,
user
-
driven reporting and analytics


Facilitating structured and collaborative
creation and management of documents


Simplifying process participation to
improve employee productivity


Enabling better, more secure
collaboration and communication with
internal and external team members


Finding relevant information from
disparate document stores, databases,
and line of business applications across
the enterprise


Lacking rich, advanced development tools
to build innovative business applications


Delivering an IT infrastructure for simple,
automated administration and monitoring
utilities for applications


Delivering integrated capabilities, such as
awareness and document
-
based workflow,
with desktop tools


Providing a secure, enterprise
-
wide
platform to enable integrated, real
-
time
communications


Integrating business processes with line of
business applications


Enabling collaboration and workflow tools
to support cross
-
functional teams

Challenges

Solution
Support

This solution should help…

…by providing

IMPROVE COLLABORATION

Unified collaboration workspaces and portals

Centralized team

collaboration sites and automated templates

Web
-
based, enterprise
-
wide workspaces and portals

Consolidated dashboards and information repositories for custom business
applications

ENABLE SEAMLESS
COMMUNICATION

Unified communications

Secure e
-
mail platform with AV/AS

Secure instant messaging and web conferencing

Mobile access

Voice/video conferencing

ENHANCE BUSINESS
PRODUCTIVITY

Automated workflows

Use of service
-
oriented architecture

Common data architecture across systems

Increased agility for custom business process enablement

IMPROVE BUSINESS
DECISION MAKING


User
-
driven reporting

Departmental

d
ashboards

Integrated line of business application reporting

Enterprise
-
wide performance scorecards

Data reporting and analysis through familiar interfaces

Rapid implementation of custom applications for streamlined business intelligence

SECURE ACCESS WITH
SIMPLIFIED IDENTITY
MANAGEMENT

Single sign
-
on for collaboration

Workflow
-
driven provisioning

Smart card integration

Agenda

Agenda

Business

Drivers / Challenges

Business Capabilities

Summary and Next Steps

Demonstration

Demo

[ Insert Demo Title ]

Agenda

Agenda

Business Drivers / Challenges

Business

Capabilities

Summary and Next Steps

Demonstration

Solution’s Business Drivers

ENHANCE BUSINESS PRODUCTIVITY

SECURE ACCESS

WITH SIMPLIFIED

IDENTITY MANAGEMENT

IMPROVE BUSINESS
DECISION MAKING

ENABLE SEAMLESS
COMMUNICATION

IMPROVE
COLLABORATION

Sophistication of
the Solution

ENHANCE BUSINESS PRODUCTIVITY

SECURE ACCESS

WITH SIMPLIFIED

IDENTITY MANAGEMENT

IMPROVE BUSINESS
DECISION MAKING

ENABLE SEAMLESS
COMMUNICATION

IMPROVE
COLLABORATION

Phase 1


Provides the fundamental solution
allowing employees to collaborate
and communicate more effectively

Enables secure access to data

Provides efficient data
management and integrated search
capabilities to simplify finding
information

Phase 2


Adds more collaboration tools

Enhances process participation

Improves communication and
collaboration processes

Improves data reporting and analysis

Phase 3


Streamlines access to data, documents,
and expert resources

Enables seamless communication and
collaboration with external partners

Enables enterprise
-
wide reporting and
analysis

Maximizes productivity and business
performance

Range of
Business Capabilities

Phase 1

Phase 2

Phase 3


Provide departmental access to
information enabled with
departmental document
libraries


Support offline and online use
of unified collaboration spaces
and mailboxes


Enable integrated search across
multiple sources with enterprise
-
wide workspaces and portals
that provide rich integration
with desktop productivity tools
and line of business and third
-
party business applications

Business Driver:
Improve collaboration

Range of B
usiness Capabilities

Phase 1

Phase 2

Phase 3


Enable unified messaging with
mobile access to e
-
mail and
instant messaging

Provide integrated, presence
-
enabled line of business
applications


Enhance seamless integration
of desktop productivity tools
with web conferencing and
integrated presence in line of
business applications

Integrate voice/video
communication with instant
messaging, PBX


Drive fusion of communication
information and policy
management

Ensure presence is integrated in
line of business applications

Provide multi
-
departmental web
conferencing and video
conferencing using desktop
productivity tools

Business Driver:
Enable seamless communication

Range of
Business Capabilities

Phase 1

Phase 2

Phase 3


Improve access to key
operational and performance
data integrated across systems
via IT parameterized reports
and analysis tools connected to
departmental data mart(s)

Enhance sharing of and
collaboration on reports and
analyses using centralized
project workspaces


Provide portal
-
based, centrally
-
managed, user
-

driven
reporting of critical information
and analysis of data for future
development; ensure reporting
is integrated into line of
business applications

Enable interactive
departmental scorecards with
key performance indicators


Enable advanced visualization
with key performance indicators

Enhance strategy
-
driven,
enterprise
-
wide dashboards and
scorecards with automated tools
and centralized data
management

Business Driver:
Improve business decision making

Range of B
usiness Capabilities

Phase 1

Phase 2

Phase 3


Provide unified directory for
messaging and collaboration,
simplified user provisioning,
de
-
provisioning, and
maintenance

Enable single sign
-
on for
communications


Improve certificate and smart
card integration

Provide workflow
-
driven
provisioning

Provide single sign
-
on for
collaboration


Provide federated directory
services

Ensure self
-
service access
management

Enable single sign
-
on across the
enterprise

Business Driver:
Secure access with simplified identity management

Range of B
usiness Capabilities

Phase 1

Phase 2

Phase 3


Ensure manual business
processes with integrated
search indexes exist with
simple workflows on
documents and forms in
document libraries

Provide forms integrated with
line of business applications
and accessible via mobile
devices


Enhance automation of all core
business processes and
monitoring of critical processes
with multi
-
tier development
tools using lightweight
methodologies

Enable universal data access
through common data
architecture across systems;
improve business productivity
and process participation with
workflow applications

Ensure forms/workflows have
end
-
to
-
end visibility, enabling
collaboration across
organizational boundaries


Provide integrated tools
adhering to enterprise
-
wide
service
-
oriented architecture
standards to help integrate
business processes within/across
the enterprise, enabling the
organization to quickly integrate
new applications

Improve performance with
custom workflow applications,
fully
-
automated workflows

Access universal data across
systems

Business Driver:
Enhance business productivity

Agenda

Agenda

Business Drivers / Challenges

Business Capabilities

Summary and Next Steps

Demonstration

Potential Business Benefits

Accessing information any time, from virtually any
location

Providing flexible, user
-
driven reporting and analytics

Creating and managing documents collaboratively

Enabling higher employee productivity

Collaborating more efficiently with team members,
regardless of location

Accessing information across multiple, disparate locations

Next Steps

Discuss your priorities with IT

Map to systems requirements

Understand what can be leveraged

Develop a high
-
level road map for deploying integrated
capabilities

Translate back into business capabilities enabled/supported

Review the proposed business capability road
map

©
2010
Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registere
d t
rademarks and/or trademarks in the U.S. and/or other countries.

The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the
dat
e of this presentation. Because Microsoft must respond to changing market conditions, it should
not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any informatio
n p
rovided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS,
IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.