Cloud Computing Management Framework

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3 Νοε 2013 (πριν από 3 χρόνια και 10 μήνες)

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IT Strategy for the Commonwealth

FY14


FY16

Key Issue Areas


1


Cloud Computing Management Framework

Questions to Answer



Why should we use the cloud?



What is the end state?



How do we get there?



Outside workforce issues, what other things do we need to plan for e.g. financial models?


Description

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Current
Challenges



Shifting from Infrastructure to Service Management. This is a shift in mindset of the IT staff. We
should be able to define our needs in terms

of services (applications) and their expected quality
of service. IT staff usually express their needs and requirements using infrastructure terms, I
IT Strategy for the Commonwealth

FY14


FY16

Key Issue Areas


2


Cloud Computing Management Framework

need 4 physical boxes to run the web server for a new site. However needs should be described
in terms of

service elasticity rules, this is in terms of service level objectives using key
performance indicators, In order to ensure an optimal quality of service, I need to automatically
scale the number of servers when the average CPU utilization of the running
web servers
exceeds a given threshold.



Prioritizing Services that Are Best Suited for Migration. This prioritization should be performed
according to its readiness to be executed on cloud; its affinity to the cloud model in terms of
security, performance,
relevance and duration; and the expected gain in terms of costs,
performance, quality, agility, and innovation.



Procurement. Develop procurement strategy for procurement. Currently anyone can sign up
for any service. We need enable LOB to obtain the serv
ices required with appropriate policies,
procedures and controls.



UU Expenditure
classification

needs to be created and managed as an IT resource.



Standardization and Interoperability
-

too many providers, too many services
-

need to narrow
focus.



Selectin
g the Best Cloud Providers. This selection is critical if we consider that given the current
lack of interoperability and portability, the change to other provider in the future may be time
-
consuming and expensive. Besides the Price
-
Performance
-
Reliab
ility metric, the following
aspects should be considered: data protection, privacy and regulatory issues; support for
business continuity; and level of control exposed to users. You could also conclude that best
solution is to use different providers
for different workloads



Develop a Common vocabulary and a standardized frame of reference. Some look at cloud
computing as way to provide compute or storage capacity as a service, provisioned from a
parallel, on
-
demand processing platform that leverages ec
onomies of scale. Others may equate
cloud computing with software as a service, a delivery model for making applications available
over the Internet. IT analysts view cloud computing from the perspective of variable pricing
without long
-
term commitments an
d massive elastic scaling of services. IT leaders look at cloud
as an infrastructure architecture alternative that can reduce costs. End users, the media and
financial analysts have still other perspectives on what cloud computing represents. Each group
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It is difficult if not impossible for organizations to have a cogent discussion about cloud
computing

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Vision

The long term goal is to provide thought leadership and guidance around the
cloud computing paradigm
to catalyze its use within industry and government. ITD aims to shorten the adoption cycle, which will
enable near
-
term cost savings and increased ability to quickly create and deploy enterprise applications.
ITD aims to foster clo
ud computing systems and practices that support interoperability, portability, and
security requirements that are appropriate and achievable for important usage scenarios.


Cloud computing offers the government an opportunity to be more efficient, agile, a
nd innovative
through more effective use of IT investments, and by applying innovations developed in the private
sector.


If an agency wants to launch a new innovative program, it can quickly do so by leveraging cloud
IT Strategy for the Commonwealth

FY14


FY16

Key Issue Areas


3


Cloud Computing Management Framework

services without having to acquire sig
nificant hardware, lowering both time and cost barriers to
deployment.


The IT

Cloud Computing Strategy is designed to:

• Articulate the benefits, considerations, and trade
-
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• Provide a decision framework and case examples to support

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• Highlight cloud computing implementation resources

• Identify Commonwealth activities and roles and responsibilities for catalyzing cloud Adoption


Key Strategies (people, process, technology)

At this point

in time, the following areas require improved collaboration and alignment during the
contract formation process by agency program, SCIO, general counsel, privacy and procurement
offices when acquiring cloud computing services:




Selecting a Cloud Service:
Choosing the appropriate cloud service and deployment model is the
critical first step in procuring cloud services;



Cloud Service Providers and End
-
User Agreements: Terms of Service and all Cloud Service
Providers/customer required agreements need to be in
tegrated fully into cloud contracts;



Service Level Agreements (SLAs): SLAs need to define performance with clear terms and
definitions, demonstrate how performance is being measured, and what enforcement
mechanisms are in place to ensure SLAs are met;



Clou
d Service Providers, Agency, and Integrator Roles and Responsibilities: Careful delineation
between the responsibilities and relationships among the agency, integrators, and the Cloud
Service Providers are needed in order to effectively manage cloud servic
es;



Standards: The use of the ITD cloud reference architecture as well as agency involvement in
standards are necessary for cloud procurements;



Security: Agencies must clearly detail the requirements for Cloud Service Providers to maintain
the security and

integrity of data existing in a cloud environment;



Privacy: If cloud services host “privacy data,” agencies must adequately identify potential
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E
-
Discovery: Commonwealth agencies m
ust ensure that all data stored in a Cloud Service
Providers environment is available for legal discovery by allowing all data to be located,
preserved, collected, processed, reviewed, and produced;



Freedom of Information Act (FOIA): Federal agencies must
ensure that all data stored in a Cloud
Service Providers environment is available for appropriate handling under the FOIA; and



E
-
Records: Agencies must ensure Cloud Service Provider’s understand and assist

Commonwealth agencies in compliance with the Fed
eral Records Act (FRA) and obligations
under this law.


These unique areas of focus are not an exhaustive list of unique issues with cloud computing.
Through government working groups under the OSD, the Commonwealth CIO
Cabinet
, reviews of
existing cloud c
ontracts, reviewing industry and academia papers and studies, and speaking with
procurement and legal experts across Government, these areas were identified as

requiring the
IT Strategy for the Commonwealth

FY14


FY16

Key Issue Areas


4


Cloud Computing Management Framework

most attention at this time. By addressing these unique areas to cloud computing i
n addition to
traditional contracting best practices and bringing the relevant stakeholders together proactively,
Commonwealth agencies will be able to more effectively procure and manage IT as a service.


Projected
Targets


Strategy Rationalization

1

Establish


Scope, and
Approach





Implement a standard cloud definition matrix





Conduct the Cloud Envisioning Workshop





Provide overview of cloud computing





Define the enterprise business model for cloud computing





Establish project charter

2

Understand


Strategic Vision





Gather the IT and business strategic objectives





Identify strategic cloud computing patterns and


technologies





Analyze customer feasibility and readiness





State strategic vision for cloud computing

3

Identify


and
Prioritize
Capabilities





Define evaluation criteria for key IT & business value


drivers





Evaluate the capabilities based on these metrics





Identify ~5 high
-
priority capabilities for deeper analysis


Cloud Valuation

4

Profile


Capabilities





Determine current state of capability maturity leveraging


IO
Maturity Tools





Execute Risk Analysis Method with
corresponding


assessments and remediation steps.





Profile the capability asset portfolios of
information,


technology, and processes and a
nalyze by
architectural fit, risk and


readiness

5

Recommend


Deployment
Patterns





Research capability proven practices and market direction





Define target cloud capability requirements





Determine optimal cloud service and deployment
patterns


for
the capabilities based on fit, value, and risk


Business Transformation Planning

6

Define


and Prioritize
Opportunities





Completely define opportunities to include an
overview,


benefits, risks, assessment results, technology
impacts, and project plan





Prioritize opportunities for detailed architecture
and


execution

7

Understand


Strategic Vision





Assess implementation risks and dependencies





Develop and deliver a business transformation roadmap





Validate with the customer and edit accordingly


IT Strategy for the Commonwealth

FY14


FY16

Key Issue Areas


5


Cloud Computing Management Framework

Projected
High
-
Level Timeline



FY14

FY15

FY16



Related Initiatives



Open Cloud initiative



ETRM



FY14

F1
6