Bringing People Together

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5 Νοε 2013 (πριν από 3 χρόνια και 9 μήνες)

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Dr. Peter Parnes

Associate Professor

Media Technology

Luleå University of Technology

CWE’06
-

Brussels 2006
-
05
-
11

Bringing People Together

Dr. Peter Parnes


Associate Professor

Media Technology

Luleå University of Technology



Founder and Chief Scientist

Marratech AB



Interests:


CWE/CE, human communications


Applied research


Lego, cycling



Do you travel too much?


Do you stress between meetings


and trips?


Do you spend a lot of time


in airports?


Do you carry a lot of stuff with you?




Do you wish you could work
from anywhere?


Distributed Workforce


People are distributed in several ‘dimensions’


Geographically


Different work places


offices


Live in different cities


Home vs. Office


Travel


Time zones



Communication is a big part of our daily work!



80% of all our meetings are spontaneous meetings


Type of communication


Asynchronous



Document management


Instant Messaging (off
-
line),
forums


Whiteboard


Supports work over time zones



Synchronous



Real
-
time rich communication


Audio, video, chat,
whiteboard,

web
-
sharing, application
sharing etc.


Recording


On
-
line messaging (on
-
line)

Examples


Academia


Luleå Univ. of Technology


Offices: Luleå, Skellefteå


Travel: Airports, other offices


Home



Industry


Marratech


Offices: Luleå, Stockholm, UK, Denmark,
France, Italy, USA


Plus resellers around the globe


Travel


Home

Smart people live everywhere!


Utilize them!


An integrated Europe!

E
-
meetings

E
-
meetings


Real
-
time group communications


Rich communications


Audio, video, chat, whiteboard,

co
-
browsing, application sharing,
private communication


Usage types

1.
Meetings

2.
Lectures

3.
E
-
corridor

E
-
corridor

Marratech


Result from EU
-
project MATES

(95
-
97)


Spin
-
off from “my” research group 1998


IST
-
Winner 2001

Are e
-
meetings the same as
physical meetings?


Better than being there?!



Natural synchronous communication


Spontaneous communication


Less travel


Work “anywhere”


Partial participation


Instant minutes


Feeling of presence


Group feeling


Vision? Reality!

Step forward…


E
-
corridor


Today: room centered


Tomorrow: user centered



The web browser is the main tool for
information gathering


Integrate the e
-
corridor into

the web
-
browser: Thelma!

Thelma


Better
spontaneous
real
-
time group support
via the net

+ Standard web technology

+ Ajax / Web 2.0

+ Conferencing

= Thelma


Allow for web conferencing where place is
defined by the web


Allow web designers to choose which rich
media to use!

Examples


Meeting people in real life:


At the printer, water cooler, coffee machine


Meeting people online:


Reviewing company presentations


Reviewing software code online


Reviewing sales documents online


Reviewing pictures online


Meeting people by interest!


Allow employees to cooperate more easily!


Primarily targeted for supporting smaller groups

Thelma and Technology


Integrate industry standards


SIP


H323


Mix of Thelma and “heavy” clients



Simple firewall traversal


Secure


Freedom and Productivity!

Anytime

Anywhere

From any device


Freedom and Productivity!


Move from time based work to result based
work!


Allow people to work from where ever they
like when ever they like!


Allow them to use any type of device!


Many work hours does not mean high
productivity!


Usually the opposite!


Freedom increases productivity!

Always Best Communication


Always Best Communication


Users want to communicate with each
other


Any place


Any time


Any device


How can we utilize wireless networks in
supporting ABC?

Simple Scenario



Session and device mobility


A user is late for an online meeting


The system knows this from the user’s
calendar


The system automatically dials the
user’s mobile phone


Audio participation

Step 2


The user reaches her office


This is noted by location awareness


The system automatically joins the
online meeting and ask the user where
she wants the audio


In the mobile, PC audio or desktop
phone?


User selects desktop phone on the
PC screen and the call is transferred
from the mobile.

Conclusions


Allowing people to work from anywhere!


Smart people live all over the world!


Allowing people to work when they want!


Freedom under responsibility!


Support spontaneous interaction!


Real
-
time communication everywhere!


Bringing people together!

Challenges


How can we better support a distributed
work force?


How can we enhance the “better than
being there” vision?


How can we integrate a distributed
work force thinking into existing
organizations?

Questions? Comments?

Dr. Peter Parnes

Associate Professor

Peter.Parnes@ltu.se

+46 70 6614567


http://media.csee.ltu.se/

tech

media