Peak Hosting Operations-as-a-Service Benefits

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17 Νοε 2013 (πριν από 3 χρόνια και 8 μήνες)

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Why Trust Peak? They Did…

P
roprietary
and confidential,
not
for public
distribution.

Please contact sales
@ 888
-
476
-
PEAK


for our customer list.

1.
Staffing

a.
Subject matter experts are hard to find

b.
Employees are expensive to recruit, hire, train, and manage

c.
Technical operations require 17 different skill sets


2.
Containing Economics

a.
DIY is very expensive until your scale is massive

b.
Throwing money at the cloud

c.
Most outsourced services do not lower your staff’s workload


3.
Scaling Correctly

a.
The nagging fear that when sales, marketing, product clicks


“the site is
down”

b.
The way the cloud scales is fundamentally flawed

c.
If your staff is “learning on your dime,” those are expensive lessons



Technology’s 3 Most Common Pain Points

P
roprietary
and confidential,
not
for public
distribution.

1.
It all starts with our philosophy,

What

s the most I can do?


vs.
the industry

s,

What

s the least we can get away with?



2.
2:1
customer
-
to
-
staff
ratio


3.
A
business model
that encourages subject matter experts to
deeply engage in your technology


4.
Peak Hosting support staff average 15+ years’ experience


5.
AlwaysUp Architecture℠


6.
100% AlwaysUp SLA℠ No Excuse. No Exception. No Downtime.


7.
Unsurpassed
a
rchitecture pedigree: custom designed solutions


8.
Operations
-
as
-
a
-
Service:
well within your budget




Peak Hosting’s

Unique Differentiators

P
roprietary
and confidential,
not
for public
distribution.

Peak
Hosting Handles
Everything But Your Code



Architecture and Design


Fully managed & dedicated server, storage, and network hardware


Full OS Support: RedHat, CentOS, Ubuntu, Fedora, Debian, or Microsoft


Application Support: Apache, Cassandra, Couchbase, Hadoop, Memcached,
Microsoft SQL [Cluster] and IIS, MongoDB, MySQL, Nginx, Passenger, Perl, PHP,
Rails, Redis, Ruby, PostgreSQL, Tomcat, etc.


Monitoring & Alerting: hardware, OS, and application


Performance Trend Analysis: SNMP stats for all server / system metrics


Database administration and architecture


Managed RAID
-
6 Back
-
up, stored on opposite coast with no retention limits


Virtualization: VMware, Citrix Xen, KVM, Hyper
-
V


Failover & Redundancy: vMotion or VMware fault tolerance for application HA


PeakFYI℠ fully independent, out
-
of
-
band IP Keyboard, Video, Mouse


East Coast & West Coast SAS
-
70 Type
-
II and SSAE
-
16 datacenters

P
roprietary
and confidential,
not
for public
distribution.

Peak Hosting Service (Continued)

Security


Stateful firewalling and router access control lists


Intrusion detection & prevention


VPN: IP
-
SEC, GRE, SSL or point
-
to
-
point


Networking


40 Gig 2N spanning
-
tree free Networking: eliminates congestion, latency, and packet loss


1
-
Hop architecture with Latency as low as 20
Micro
seconds and Zero Jitter or Packet
-
Loss


Dual front
-
end and dual back
-
end/iSCSI switches, each with 2 Gig trunks, standard


10 Gig NIC available


SAN
-

EMC VNX 7500


Industry unique guaranteed IOPs to ensure deterministic performance


Fully 2N 10 Gig Private network for iSCSI, CIFs, or NFS services.


Fast Cache auto
-
tiers storage for best performance and economics


Snapshot and DVR
-
like recover points standard


Service Level Agreement (SLA)


Hardware
repair 24 x 7
within one hour


100% service uptime: No excuse. No exceptions. No downtime.


No carve
-
outs for maintenance windows or emergency maintenance windows


P
roprietary
and confidential,
not
for public
distribution.

It All Starts With The AlwaysUp Datacenter
SM


SAS
-
70 Type
-
II
certified


SSAE
-
16 Type
-
II
certified


Redundant
& independent
PDU


Redundant
& independent
UPS


Redundant
& independent
g
enerator


Servers
striped
across different
racks,
so no SPOF (Single Points of Failure
)




P
roprietary
and confidential,
not
for public
distribution.

AlwaysUp Network
SM


Unlimited Local server bandwidth



40 Gig 2N Spanning
-
tree Free Network



1
-
Hop
SM

ensures
micro
second latency
and no
jitter or packet
-
loss



Downtime
-
free
maintenance
windows



2 Gig trunked dual front
-
end switches



2 Gig trunked private iSCSI/Backend



Local 2N server load balancing



Global 2N load balancing



Firewalls
always 2N


P
roprietary
and confidential,
not
for public
distribution.

AlwaysUp Server
SM



Speed, Uptime, and Redundancy


Every server
d
edicated (Single Tenant)



32GB
to
512GB
of
RAM per Server



12
to 64
cores,
Intel or AMD



Standard
on
Peak Hosting servers:


Dell
PERC7
Enterprise IP KVM



Dual
power supplies
, PDU, UPS, and
back
-
up generators


Quad NIC

or 10 Gig NIC


Dual
hard drive
with RAID
-
1 (or higher)


Peak
Hosting supports
Everything But
Your Code
SM

P
roprietary
and confidential,
not
for public
distribution.

AlwaysUp SAN
SM


Guaranteed performance and IOPS


No oversubscription. Ever!


Fast Cache delivers auto
-
tiered speed and
savings


Snapshot and DVR
-
like recover points


All 10 Gig
private dedicated
SAN network


Full
NFS, CIFS,
and block support


EMC proactively
detects and dispatches
repairs before
failure


Wide Striping
grows volumes

seamlessly


2N delivers downtime
-
free maintenance


25
% lower cost than Amazon
Cloud
Storage
at 10
-
100x the performance

P
roprietary
and confidential,
not
for public
distribution.

AlwaysUp Global Backbone
SM



Global backbone in
8 different
countries



Points of presence in
22 cities




Multiple providers
between
datacenters



Multiple protect
paths for MPLS
auto
-
failover

P
roprietary
and confidential,
not
for public
distribution.

PeakFYI
SM



Out
-
of
-
Band Done Right


Industry
leading out
-
of
-
band



Dell DRAC7

Enterprise



IP KVM (Keyboard, Video, and Mouse
)



Secure SSL
access



Completely
redundant
ISP,
firewalls
,
switches,
and power



Standard on every server we deploy

P
roprietary
and confidential,
not
for public
distribution.

Inflection Points


W
hat Solution Makes Sense When?

BETA

DEVELOPMENT

DEMO

CLOUD ECONOMICS
BREAKS DOWN OR

PERFORMANCE
UNSATISFACTORY

1000

DEDICATED
SERVERS


CLOUD

(BURST)

CLOUD

(BURST)

DIY

CLOUD

OUTSOURCED

DEDICATED

HARDWARE

P
roprietary
and confidential,
not
for public
distribution.

Cloud Economics Primer


187 Amazon Elastic Compute Units (ECU) = 1 Peak R420 server



Average cost is about 6.5 cents per ECU, per hour



Cost to use 187 ECU only one hour per day = $377 / month



Cost to use 187 ECU 31 days * 24 hours = $9,048 (over 9X Peak Hosting)



Break Even occurs at:


82 hours total


Over 2 hours per day/month


About 3 days in a row



Public and Private Cloud do not include Peak Hosting’s:


Subject matter expertise


100% UpTime SLA
SM
, including maintenance windows


Deterministic server and SAN performance


40 Gigabit 1
-
hop network with no jitter and 20
micro
seconds latency

P
roprietary
and confidential,
not
for public
distribution.

Big Data


Dedicated Server Savings


7.2TB of RAM


1350 Cores (2700 threads)


3100 total GHz of processing power


120TB 10K NearLine SAS EMC VNX7500 SAN


173TB DAS 15K SAS


65,400 disk IO operations per second (13% of all of S3)


256 Gb/sec aggregate network capacity


LATENCY: 20
micro
seconds latency


JITTER: 0 (vs. 1ms to 1000 ms on EC2)


AVAILABILITY: no downtime, EVER


COST: $85.50 per hour or $63,000 per month vs. $1M+ on EC2

P
roprietary
and confidential,
not
for public
distribution.

The Answer for
Y
our In
-
House Networking Needs

Peak
Web Consulting Experience

-
Built and ran three of the largest social networking websites over seven years

-
Built and managed five of the highest performing advertising networks

-
Built and supported
three
of the
four
largest dating
sites

-
E
fficiently scaled the pre IPO Zynga network during rapid expansion

-
Designed and implemented new data centers for today’s biggest Silicon
Valley startups, including Square, Yammer, Zoosk and ngmoco

Peak
Web Consulting Staff

-
Expert level knowledge in IP networking

-
Expert level certification, including Cisco CCIE and Juniper JNCIE

-
Proven track record and world class engineering experience

-
Focused on solving business problems

Peak
Web Consulting Advantage

-
Use as little or as much consulting time as needed

-
Bring in the experts to collaborate on the “hard” work

-
Get it done right the first time

P
roprietary
and confidential,
not
for public
distribution.

Peak Web Consulting


Networks


Architecture, implementation and optimization


Experience includes backbone build
-
outs, ISP multi
-
homing, peering and WAN optimization
for both short
-
term and long
-
term engagements


Resource Computing


Virtualization and Hybrid Cloud Environment deployment, implementation and management


Data Center Architecture


Including rack layouts, cabling, airflow optimization and design


Peak Hosting can manage deployments and migrations, either between facilities or build
-
outs
in new facilities


Experts in next generation data center technology, including Cisco Nexus and Juniper QFabric


Standards Compliance


Secure computing environments (SAS70, PCI, ISO 27001, etc.)


Network Security


Stateful firewalling


Intrusion detection and prevention


P
roprietary
and confidential,
not
for public
distribution.

Customer Testimonials





Peak Hosting’s fully managed services allow MindJolt to focus on gaming and our customer experience. We tried the cloud and i
ts
high
cost, lower performance, and unreliability were deal breakers. Peak Hosting’s fully managed dedicated servers are higher perf
orm
ing,
have never gone down, and all at a far lower price point that cloud services. MindJolt’s three
-
pillar approach is rare within th
e games
industry and Peak plays an important role in our continued success.



Aber Whitcomb, CTO SGN (formerly MindJolt)






"Peak Hosting stepped into a difficult position and has helped eHarmony unsnarl our network, providing detailed document
ation, auditing
configurations, diagnosing issues, and helping implement infrastructure and networking topology changes. On the business fro
nt,

Peak
Web was able to work with us through our variety of needs, both in scheduling and contracts, providing flexibility that reall
y a
llows our
relationship to flourish




Chandra Cherukuthota, VP of Operations, eHarmony



"Peak Web Consulting came in during an especially critical growth phase in our company. Their network engineering and su
pport helped
grow our enterprise network by over 300% and increased overall quality of service to our customers, partners and audience. Th
eir

combined knowledge and skillset has helped save us time after time again, from both a proactive planning standpoint as well a
s d
uring
those unexpected emergencies. I would highly recommend Peak Web for any complex network engineering project.




Fred Hsu, Co
-
founder, Oversee.net



“Peak Web Consulting has provided our company advanced network consulting without having to keep a full time senior engi
neer on
staff. They have trained several of our employees on basic networking knowledge so everyday problems can be dealt with immedi
ate
ly.
Peak Web Consulting has provided responsive and reliable service at a very reasonable price. We continue to be satisfied with

th
eir
performance and can whole heartedly recommend them to others.




John Wen, Director of Systems Engineering, Jdate





P
roprietary
and confidential,
not
for public
distribution.

Peak Hosting Operations
-
as
-
a
-
Service Benefits

1.
Staffing Gaps Filled


No more hiring expensive experts to fill operations’ 17 different disciplines


Consulting experts who built Internet giants answer your questions


All operations expertise you need is at your fingertips


2. Focus on your Core Competency


Why is your CTO or Lead Developer performing technical operations tasks?


Peak Hosting has the consulting expertise and architecture pedigree to build what your
company’s applications need, even if your team doesn

t quite know what that is


Simplify your workload


3. Increased Profitability


Your revenue won't falter due to your service being
offline


Peak Hosting costs less than Doing
-
it
-
Yourself (DIY) and eliminates expensive forklift upgrades
or hardware refreshes


4. Peace of Mind


AlwaysUp Architecture℠ and 100% AlwaysUp SLA℠ are commitments you can count on


Peak

Hosting’s
s
taff has an average of 15+ years’ industry experience

P
roprietary
and confidential,
not
for public
distribution.

Peak Hosting Operations
-
as
-
a
-
Service Benefits


5.
Eliminate Costly Downtime


AlwaysUp Architecture℠ means component failure doesn

t equal service failure


Protect your brand from the perils of downtime


Don

t allow your competitors the chance to woo your customers while you

re offline


6.
Increase Your Competitive Edge


Faster customer response times with Peak Hosting

s custom system architecture


Peak Hosting’
s global footprint allows you to service any market you need, now and in the
future


7.
Boost Your Job Security


Have every answer your management asks of you, ready
-
to
-
go


Hit uptime goals, come in under budget, and eliminate the 3 a.m. fire drills


8. Scale on Demand


Peak Hosting

s lowest cost vs. competition or DIY below 1000 servers


Dedicated servers provide highest possible performance




P
roprietary
and confidential,
not
for public
distribution.

Why Peak Hosting

100%
AlwaysUp SLA

SM
:
No
Excuse. No exception.

Founded in 2001, Peak Hosting builds the world’s largest Internet properties across every technology vertical.
With the ethos of, “What’s the most we can do?”, Peak engineers, who average over 15+ years of industry
experience, have designed, built and scaled the largest and most well
-
known Internet giants.


Peak Hosting’s AlwaysUp Architecture℠ ensures component failure doesn’t lead to service failure, enabling us to
deliver an industry exclusive, 100% AlwaysUp SLA℠, without exceptions or excuses for maintenance windows. As
part of our Operations
-
as
-
a
-
Service solution, Peak Hosting delivers the expertise in
everything but your code
℠ to
manage every aspect of infrastructure operations so companies can focus on what they do best. Trust your
business challenges to the company whose philosophy is,

What is the most I can do for you today?


vs.

What is
the least I can get away with?



Contact Us: 888
-
476
-
7325

P
roprietary
and confidential,
not
for public
distribution.