Powerpoint by: Shadyah Almaleki M01207115

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16 Νοε 2013 (πριν από 3 χρόνια και 8 μήνες)

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Powerpoint

by:
Shadyah

Almaleki

M01207115

Thomas A. Wright



B.S.
Stonehill College


M.S., San Francisco State
University


Ph.D., University of California,
Berkeley



Dept. of Managerial Sciences
Professor of Organizational
Behavior at the University of
Nevada, Reno







Research focuses on business
ethics, employee commitment
in organizations, job burnout,
affect and emotion, creativity,
whistle
-
blowing and the role
of time in organizational
research.



AMA/Organizational Dynamics
Best Paper Award
-

1994 (with
Barry
Staw
) for their paper
titled, "In Search of the
Happy/Productive Worker: A
Longitudinal Study of Affect
and Performance"





Russell Cropanzano

University of Colorado, Boulder :Chair of Dept. of Management
&
Entrepreneurship


Research focuses on
workplace justice and behavioral
ethics



Past
editor of the
Journal of
Management



Authored
two
books :
Organizational
Justice and Human Resources
Management

&

w
on
the 1998 Book Award from the International Association of Conflict
Management



The second book,
Social Justice and the Experience of Emotion
,
was released
in
November of 2011




Winner
of the 2000 Outstanding Paper Award from the
Consulting Psychology
Journal
, the 2007 Best Paper Award from
Academy of Management Perspectives
,
and the 2010 Best Paper Award from the
Journal of Management










Central Theme:

Happiness is a
valuable tool for
maximizing both
personal betterment
& employee job
performance in the
workplace.


Psychological
-
Well Being,
also referred to as
emotional well
-
being, is the
overall effectiveness of an
employee’s psychological
function.



Definitions


(a) People are happy to the
extent that they believe
themselves to be happy.



(b) Happiness includes the
presence of positive
emotions and the absence
of negative emotions



(c) Happiness is a global
judgment. It refers to one’s
life as a whole.



Accentuate The
Negative??


An emphasis on the
positive behavior
has been a
surprisingly
neglected topic in
organizational
behavior.


Political
Advertisements



Public Service
Announcements



Car Advertisements



A trend towards more
positive advertisements is
evident in the beauty
industry.



Dove’s, “Love your body”
campaign is geared toward
boosting women’s self
-
esteem. The commercials
promote the importance of
inner beauty without directly
pitching a product.



The result is that the brand is
associated with trying to do
something good on a
personal level.


UK study explored the
relationship between the
day of the week on which a
survey respondent is
interviewed & their self
-
reported job satisfaction &
psychological well
-
being.


Data


Employed men & women
(men aged 16
-
64 & women
16
-
59 years) were
interviewed.


Interviewers were asked to
rate satisfaction levels
related to promotion, total
pay, relationships with
supervisors, job security,
job itself, work hours &
ability to work on their own
initiative.


Results


Men & women who were
interviewed on Friday
reported higher levels of
job satisfaction & lower
levels of mental stress than
those were interviewed in
the middle of the week.


University professors differ in
so many ways from other
workers, including other
highly educated professional
workers, but do they differ in
factors determining their job
performance?


Three components were tested
on job satisfaction:



Individual attributes (gender,
race, marriage, field)



Characteristics of faculty work
(research center affiliation,
industrial activity)



Work Context (tenure, work
composition, colleague
interactions, pay perceptions)


Results


Faculty who agree that they are paid “what they are worth” in the
market place tend to have higher levels of job satisfaction than
those who do not.



Tenure plays a pivotal role in job satisfaction. Professors that
have tenure have higher job satisfaction than those who do not
or are working towards one.



Faculty who feel their co
-
workers respect them to tend to have a
higher job satisfaction.



Married faculty members tend to have a higher job satisfaction
than unmarried faculty.



Female faculty members tend to have lower job satisfaction
levels than male faculty.



Composition
,
training
,
&

situational engineering
through
employee
-
focused, positive psychological
-
based
interventions at work.



Composition involves selecting & placing people into
appropriate positions.



Training emphasizes assisting working so that they fit their
jobs more closely. Moreover, change employees by helping
them learn to be happier. Examples, constructive self
-
talk &
stress management training.



Situational engineering changing the environment so that it
promotes, or at least does not impair worker psychological
well
-
being.



Developed trait or style emphasizing positive thought
patterns.



As the name indicates, employees can be trained to better
utilize “learned” optimism techniques, both within & outside
the work environment
.



High
levels of psychological well
-
being increases individuals
capacity to appreciate new experiences & opportunities.



Research has proven that optimistic employees perform more
effectively on a wide range of jobs and occupations,
especially those involving significant interactions with others.


Selling is not easy, it requires great persistence in the face of
seemingly constant rejection.



Sales agents for MetLife ranked in the top half on the
optimism scale sold 37% more insurance on average in their
first two years than those agents who scored in the lower half
of the scale & were more pessimistic.



Agents who scored in the top 10% on optimism sold 88%
more than those in the bottom 10%.



Executives at Metropolitan Life discovered that employee
optimism predicted level of sales. An optimistic approach is
learnable.




Promoting personal
employee psychological
well
-
being is an intrinsic
good for which all should
work.



Joy, exhilaration,
optimism & interest all
share the ability to help
build an employee’s
personal resource
arsenal.




CareerBliss.com collected over
100,000 independent
employee reviews & ranked the
company with the happiest
employees in 2012.



These reviews took into
account work
-
life balance,
relationships with bosses &co
-
workers & overall job
environment.

1.
Hilton Worldwide

2.
Flour

3.
Johnson & Johnson

4.
Nordstrom

5.
BASF

6.
Centex

7.
United States Air Force

8.
Fidelity Investments

9.
Ericsson

10.
Chevron

11.
Pfizer

12.
Credit Suisse

13.
United States Department of
Defense

14.
Qualcomm

15.
Apple




It is not the strongest of the species that survives, nor the
most intelligent that survives. It is the one that is the most
adaptable to
change


Charles Darwin



Happiness is not constant but change is constant.




A person may not experience happiness everyday but if
people can learn to adapt to change & learn to have a positive
attitude regarding change they can experience happiness
consistently in their personal lives, social lives & in the
workplace.




Bozeman, B., & Gaughan, M. (2011). Job satisfaction among university
faculty: Individual, work, and institutional determinants.
Journal of
H
igher Education.
82(2), 154
-
186.



McFarland, K. (2012). Examples of positive and negative advertising.
Retrieved from
http://
smallbusiness.chron.com/examples
-
positive
-
negative
-
advertising
-
10100.html



Osland
, J.S., & Turner, M. (2011). The organizational behavior reader.
New Jersey. Prentice Hall.



Taylor, M. (2006). Tell me why I don’t like
mondays
: Investigating day of
the week effects on job satisfactions and psychological well
-
being.
Journal of the Royal Statistical Society
. 169(1), 127
-
142
.



http://www.careerbliss.com/careerbliss
-
50
-
happiest
-
companies
-
for
-
2012
-
13
/