EXPRESSION OF INTEREST

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15 Νοε 2013 (πριν από 3 χρόνια και 10 μήνες)

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O
PEN SOURCE INTELLIGENCE

SOLUTION

FOR DELHI POLICE












EXPRESSION OF INTEREST

















Expression of Interest

Open Source Intelligence Solution for Delhi Police


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2

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35


Table of Contents

1

Background

................................
................................
................................
.........................

3

1.1

Purpose of this Expression of Interest (EOI)

................................
................................
.

3

1.2

Details of Open Source Intelligence (OSINT) Solution

................................
..................

3

2

Scope of Work and Functional Requirements

................................
................................
.....

4

2.1

Indicative Scope of Work

................................
................................
...............................

4

2.1.1

Development Model

................................
................................
................................

4

2.1.2

IT Infrastructure Implementation for the project

................................
......................

5

2.1.3

Change Management and Capacity Building

................................
..........................

5

2.1.4

Systemperformance

................................
................................
................................

5

2.2

Key Functional Requirements of the OSINT Solution

................................
....................

5

2.2.1

Data Extraction

................................
................................
................................
.......

5

2.2.2

Data Integration

................................
................................
................................
......

6

2.2.3

Data enrichment

................................
................................
................................
......

6

2.2.4

Information Classification

................................
................................
........................

6

2.2.5

Analysis and visualization of results

................................
................................
........

6

3

Instruction to Bidders

................................
................................
................................
...........

6

3.1

Availability of the EOI documents

................................
................................
..................

6

3.2

EOI Response Requirements

................................
................................
........................

7

3.3

Disclaimer

................................
................................
................................
......................

7

3.4

Costs to be borne by Respondents

................................
................................
...............

7

3.5

No Legal Relationship

................................
................................
................................
...

8

3.6

Recipient Obligation to Inform Itself

................................
................................
...............

8

3.7

Rights of Ownership

................................
................................
................................
......

8

3.8

Re
quest for Information

................................
................................
................................
.

8

4

Annexure

................................
................................
................................
.............................

9

4.1

Annexure
-

I: Covering Letter

................................
................................
........................

9

4.2

Annexure


II: Format
-
Details of the Organization

................................
.......................

11

4.3

Annexure


III: Format
-
Financial Information

................................
..............................

12

4.4

Annexure


IV: Format
-
Implementation Exper
ience (Only Completed Assignments)
..

13

4.5

Annexure


V: Non
-
Disclosure Agreement (On the Letterhead of the Company)

.......

14

4.6

Annexure
-

VI: Compliance Sheet for the EOI Response

................................
............

15

4.7

Annexure
-

VII: Compliance sheet for Capabilities of the OSINT Software Solution

...

16


Expression of Interest

Open Source Intelligence Solution for Delhi Police


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35


1

B
ackground


1.1

Purpose of this Expression of Interest (
EOI
)

Delhi Police invites Expression of Interest (
EOI
) from interested
agencies (
SI/
Vendors
)

for implementation of “
Open Source Intelligence

(OSINT)


solution to
strengthen crime intelligence capabilities

of Delhi
Police
. Objective of this
EOI

is to
solicit
responses

from interested Vendors
regarding the
S
olutions

(Bespoke or
Commercial off the Shelf (COTS)
)
,
technolog
ies and specifications

available
for “Open
Source Intelligence”
system
. This
EOI

provides information about the scope of
services
required as well as the
functional requirements

for the system.


1.2

Details of Open Source Intelligence (OSINT)
Solution

Internet can be a vital source of information for law enforcement agencies to help them
in identifying criminals and criminal activities. Internet is probably the largest source of
data today, with potential to provide valuable, real
-
time intelligence from social
networking sites, information agencies, government
sources,
commercial sources a
nd
variety of other organizations. Open Source Intelligence is a strategic initiative of Delhi
Police to provide aid in the investigation process by providing them actionable
intelligence through analysis of the content available on internet in public doma
ins.
C
riminals, terrorists and anti social elements
are
using Social Media Websites and
other public platforms for conversations and
to
plan

their activities
. Presently, Delhi
Police does not have any means to extract the content available on the web and
c
onvert it into meaningful data to identify criminals or trace their conversations. Thus
an Open Source Intelligence Solution is to be implemented with following key
objectives:

a)

Provide
actionable intelligence

to the police by collecting and analyzing conte
nt
available on web in public domains.

b)

Provide comprehensive information about suspects and their online activities from
scattered public open source data.

c)

Provide aid to police in
criminal profiling

from the data available on web.

d)

Analyze the data availa
ble on Social Media, blogs and other public forums to do
Sentiment analysis
. Sentiment analysis will help in proactively identification of any
anti social or criminal motives of a person or group of people.

e)

Integration of extracted unstructured data from web with existing
Criminal
Repository

of Delhi Police to perform analytics operations on the integrated
content. This will expedite the criminal investigation process and improve response
time for solving a c
ase.





Expression of Interest

Open Source Intelligence Solution for Delhi Police


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2

Scope of Work

and Functional Requirements


2.1

Indicative Scope of Work

Purpose of this
EOI

is to
identify

prospective Vendors/Solution P
roviders for
implementation of COTS or bespoke “Open Source Intelligence” Solution

and to come
up with a comprehensive and implementable set of specifications for the proposed
project
.
All aspects which would be critical for the success of the said project for
example
procurement of licenses, customization
s
, configuration
s
,
installation

implementation and maintenance of Open Source Intelligence Software

and
Hardware

would have to be addressed by the participants
.
Further aspects like
training and
change management activities required to enable a specific group of users to use the
new sys
tem effectively
,
would also have to be indicated.

Limitations if any of the
proposed technologies should also be clearly spelled out. The EOI should at least
provide the following details:

2.1.1

Development Model

The EOI should indicate
an appropriate developm
ent model ensuring adherence and
timely delivery o
f envisaged solution components. Development model should cover
but not limited to
following key activities
-


2.1.1.1

Design

i.

Preparation of System Requirement Specification (SRS) document containing
detailed requ
irement analysis including functional requirements, Interface
Specifications, application security requirements.

ii.

High Level Software Design document including Solution Architecture design,
Logical and Physical Database design etc.

iii.

Low Level Software Design

document including Programming Logic,
Workflows etc.

iv.

Procurement of Hardware and Network equipments based on the proposed
Software, Performance, Load and Security Requirements.

2.1.1.2

Development & Testing

i.

Development of Application Software if it’s a bespoke so
lution or
customization according to requirements in case of COTS product.

ii.

Test Plans and Test cases (including Unit Test Plan, System/Integration Test
Plan, User Acceptance Test Plan, Security Test Plan, and Load Test Plan).

iii.

Testing & Resolution of defect
s/bugs found in User Acceptance Testing
(UAT). Provide all necessary documentation including


Test Cases and Test
Plan Defect Logs

and information about setting up of an UAT
environment
.

2.1.1.3

Implementation of Open Source Intelligence Software

i.

Deployment of so
ftware application in production environment
.


ii.

D
ocumentation
s

relat
ed

to software like Training Manuals and System
Administration Manuals, User manuals, Installation Manuals, Operational
Expression of Interest

Open Source Intelligence Solution for Delhi Police


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Manuals, Maintenance Manuals, etc.


2.1.2

IT Infrastructure Implementation for
the
project

i.

Validation of Infrastructure Requirements

ii.

Lab Setup for Test/ Development Environment

iii.

Procurement and installation of Application and Database Servers and
installation of supporting application software as per system requirements


2.1.3

Change Management and Capacity Building

i.

Information about required
change management framework and
the proced
ure
of executing the
same in a given timeframe.

ii.

Details about
Capacity Building

and Training P
rocess
es. This
t
raining should be
comprehensive in nature and should cover all aspects of the functionalities
proposed for implementation.


2.1.4

System Performance

An
achievable
Service Level

Agreement in consonance with the proposed solution
should be indicated.


2.2

Key Functiona
l Requirements

of

the OSINT

Solution


2.2.1

Data
Extraction

Software should be able to extract and index all of the content available from a wide
range of sources on web like Social Media, Public forums, Blogs, Government and
Commercial websites. It should be able to detach the irrelevant content from the
relevant
one, enrich the data with attribution and prepare it for downstream use. Data
Extraction

module should have
at least the
following functionalities



2.2.1.1

Functional requirements for Web Crawler

i.

Ability to perform complex navigation through menu structures, sup
ply input
for any web form, navigate through multiple pages of output and support for
multi screen web page data extraction

ii.

Cleanse pages of uninteresting content (such as navigation bars, title, banners
etc.)

iii.

Ability to provide metadata and data facets ba
sed on the context of extracted
data for downstream data analysis.

2.2.1.2

Extensible Data extraction support

S
olution
should support extraction of data in any format from any website in public
domain, including text, office documents, PDF, flat files, images, aud
io, video files
and even files accessible via FTP and other non HTTP protocols.

Expression of Interest

Open Source Intelligence Solution for Delhi Police


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2.2.1.3

Multiple Language Support

S
olution
should support single and multi byte character encodings and provide
support for a diversified set of languages including bidirectional lang
uages like
Arabic and Hebrew.

2.2.2

Data Integration

Extracted data should be in a
standardized

format so that it can be easily integrated
with the existing databases. Data integration
should support multiple integration
standards available like XML, HTML, JSON
, JMS and CSV etc.

2.2.3

Data enrichment

System should be able to enrich the dataset as it is crawled to enable near real time
access and improve responsiveness. This feature is especially required for the field
investigative officers.

2.2.4

Information Classification

i.

System should be able to represent semantic content on the web or the
enterprise resource that appears to be related to the search item.

ii.

Context and Object Identification
-

Facility to discover related context on the
web and allow for object based
indexing as an aid to automatically identify
people, place, organizations etc.

2.2.5

Analysis and visualization of results

S
olution s
hould have following analytical and visualization capabilities



i.

It

should be able to perform search and analysis on the capture
d content and
metadata.

ii.

It

should enable end users to
visualize the data by date and time and allow the
users to refine the query based on the result of these visualizations.

iii.

S
olution

should provide the ability to identify the pages based on geography
and
to visualize changes in geographical activity over time.

iv.

Analyz
e

internet traffic originating from or terminating at a Subject of Interest
on a watch list

v.

Sentiment Analysis


System should be ab
le to analyze the content from
S
ocial
M
edia

like Facebook, Twitter etc; public forums;

blogs

etc;

to
do
sentiment a
nalysis of
a person or group of people
.


3

Instruction to

Participants

/ Bidders
:


3.1

Avai
lability of the EOI documents

EOI

can be downloaded from Delhi Police Website.
Interested
agencies

are expected
to examine all instructions, forms, terms, project requirements and other details in the
EOI

documents.

Expression of Interest

Open Source Intelligence Solution for Delhi Police


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3.2

EOI Response Requirements

Interested
agencies

may furnish their Expression of Interest by giving all the necessary
information and supporting documents in English language as
specified in the
Response Formats given in
Section
4

( Annexure)
of this EOI
.
In addition to that,
for each of the
OSINT

solut
ion
implemented and provided as project references by the
Bidder
s
, the supporting documents relating to each of the
OSINT

solutions must be
furnished separately.

The Expression of Interest in a sealed cover along with an application duly signed by
an auth
orized signatory must reach the following address on or before
15/07/2013

by

1100 Hours which will be opened on the same day 1145 hours.


1

hard cop
y

and 2 soft copies are required to be submitted in sealed covers labeled

Open Source Intelligen
ce

Solution

for Delhi Police
: Expression of Interest”

at
the following address:

[
Office of the Dy. Commissioner of Police, Prov. & Logistics, 5, Rajpur Road, Delhi
-
110054 or the same can be put personally in the EOI Box kept in the Receiption Office
of the DCP/Prov.

& Logistics, 5 Rajpur Road, Delhi
-
110054
]

For queries and

clarifications regarding the EO
I, please contact:

Name/ Designation of the Contact Person:
Sh. R.K. Jha, Dy. Commissioner of Police,
Prov. & Logistics, Delhi.

Email ID:
acpcsa@yahoo.com

Phone Number:
23915585

Fax Number:
23993344, 23974427

Last date for submission of queries and clarifications is
27/06/2013 upto 1700 Hours
.
A consultation meeting will also be held on
28/06/2013 at 11
00 Hours

in the office of
Joint CP/EOW, P.S. Mandir Marg Complex, New Delhi. All the interested
Companies/firms may participate in the consultation meeting for clarifications and
related project information.

Please note that all the information desired a
s per the checklist needs to be provided.

3.3

Disclaimer

Subject to any law to the contrary, and to the maximum extent permitted by law,
Delhi
Pol
ice

and its officers, employees, contractors, agents, and advisers disclaim all
liability from any loss or damage

(whether foreseeable or not) suffered by any person
acting on or refraining from acting because of any information including forecasts,
statements, estimates, or projections contained in this Request for
EOI

document or
conduct ancillary to it whether or
not the loss or damage arises in connection with any
negligence, omission, default, lack of care or misrepresentation on the part of
Delhi
Police

or any of its officers, employees, contractors, agents, or advisers.

3.4

Costs to be borne by Respondents

All cos
ts and expenses incurred by Respondents in any way associated with the
Expression of Interest

Open Source Intelligence Solution for Delhi Police


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development, preparation, and submission of responses, including but not limited to
the attendance at meetings, discussions,
presentations,
demonstrations, etc. and
providing any additi
onal information required by
Delhi Police
, will be borne entirely and
exclusively by the Respondent.


3.5

No Legal Relationship

The selection in the
EOI

or participation in the
EOI

process doesn’t qualify for any
contractual obligation from
Delhi Police
.


3.6

Recipient Obligation to Inform Itself

The Recipient must conduct its own investigation and analysis regarding any
information contained in the Request for E
OI

document and the meaning
and impact
of that information.


3.7

Rights of Ownership

All submissions, in
cluding any accompanying documents, will become the property of
Delhi Police
. Recipients shall be deemed to grant all rights to
Delhi Police

to reproduce
whole or any portion of their submission for the purpose of evaluation, to disclose the
contents of th
e submission to other Recipients who have registered a submission and
to disclose and/or use the contents of the submission as the basis for any resulting
EOI

process, notwithstanding any copyright or other intellectual property right that may
subsist in t
he submission or accompanying documents.


3.8

Request for Information

Delhi Police

will not answer any communication initiated by Respondents later than
the business days prior to the due date for submission of
EOI
s. Respondents should
provide details of their Fax, email and full address(s) to ensure that replies to
EOI

could be conveyed promptly.

If
Delhi Police
, in its absolute discretion, deems that the originator of the question will
gain an advantage by a response to a question, then
Delhi Police

reserves the right to
communicate such response to all Respondents.

Delhi Police

may, in its absolute discretion,

engage in discussion with any Respondent
(or simultaneously with more than one Respondent) after the
EOI

closes to improve or
clarify any response.

Delhi Police reserves the right to withdraw or cancel

this
EOI

document at
any time
without assigning any
reasons thereof.

While this
EOI

has been prepared in good faith, neither the
Delhi Police

nor their
employees or advisors
/consultants

make any representation or warranty, express or
Expression of Interest

Open Source Intelligence Solution for Delhi Police


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3
5


implied, or accept any responsibility or liability, whatsoever, in respec
t of any
statements or omissions herein, or the accuracy, completeness or reliability of
information contained herein
, and shall incur no liability under any law, statute, rules
or regulations as to the accuracy, reliability or completeness of this
EO
I
, even if any
loss or damage is caused
to the Bidder
by any act or omission on their part.


4

Annexure


4.1

Annexure

-

I:
Covering Letter


Company Letter Head


Date


Dy. Commissioner of Police,

Prov. & Logistics, Delhi



Reference
:
Expression of Interest for

Open Source Intelligence Solution for Delhi

Police”


Dear Sir,



This is to notify you that our company intends to submit
a proposal in response to the
EO
I request for Project
“Open Source Intelligence Solution for Delhi Police”
.

Primary and Secondary
contacts for our company are



Primary Contact

Secondary Contact

Name:



Title:



Company Name:



Address:



Phone



Mobile:



Fax:



E
-
Mail




We confirm that the information contained in this response or any part thereof,
including its exhibits, and other documents and instruments delivered or to be
delivered are true, accurate, verifiable and complete. The response includes all
information nece
ssary to ensure that the statements therein do not in whole or in part
mislead
Delhi Police

in its short listing process.

Expression of Interest

Open Source Intelligence Solution for Delhi Police


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We fully understand and agree to comply that verification, if any of the information
provided here is found to be misleading the short

listing process or unduly favors our
company in the short listing process, we are liable to be dismissed from the selection
process.

We undertake that we’ll deploy only persons of Indian Origin and Citizens of India in
the execution of this project in the

event our company gets selected for the execution
of this project.

It is hereby confirmed that I/ We are entitled to act on behalf of our
corporation/company/firm/organization and empowered to sign this document as well
as such other documents, which may
be required in this connection.


Dated this

________
Day of

_________
2013



(Signature) (In capacity of)

Duly authorized to sign the EO
I response for and on behalf of


Sincerely,


(System Integrators Name)


Name:

Title:

Signature:


Date:


(N
ame and Address of Company) (Seal/ Stamp of System Integrator)



Certificate as to Authorized Signatories


I, certify that I am _____________________________of the________________
--
, and
that____________________________ who signed
the above response is authorized
to bind corporation by authority of its governing body.




(Company Seal) Date:






Expression of Interest

Open Source Intelligence Solution for Delhi Police


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4.2

Annexure


I
I
: Format

-

Details of the Organization


Details of the Organization


Name


Nature of the legal status in India


Nature of business in India


Date of Incorporation


Date of Commencement of Business


Address of the Headquarters


Address of the Registered Office in India


Details of the Contact Person (incl Address,
Phone, Fax and e
-
Mail)


Other Relevant Information


Note
: Please

DO NOT

attach
any related
document
s.



Expression of Interest

Open Source Intelligence Solution for Delhi Police


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4.3

Annexure


II
I
: Format
-
Financial Information


Financial Information


FY 2009
-
10

FY 2010
-
11

FY 2011
-
12

Total Turnover (in INR
crores)




Turnover

form IT related
services (in INR crores)




Profit After Tax (in INR
crores)




Net worth (in INR crores)




Other Relevant Information


Note
: Please
DO NOT
attach
any related documents.




Expression of Interest

Open Source Intelligence Solution for Delhi Police


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4.4

Annexure


I
V
: Format
-
Implementation Experience

if any
(Only Completed
Assignments)


Assignment name:

Approx. value of the contract:


Country:

Location within Country:

Duration of assignment (months):



Name of Client:


Total No of staff
-
months of the assignment:

Address:


Approx. value of the
services provided
under the contract

(in Current INR):


Start Date (Month/Year):

Completion Date (Month/Year):

No. of Months of Professional Staff Provided
by Associated Consultants:

Project Completion Certificates:

Licensing/User Base/Geographical

Spread:

Acceptances from Concerned
Officers

Name of senior professional staff of your
firm

Project Manager:

Narrative Description of Project:




Description of Actual Services Provided by SI/Vendor:


Note:

Please
DO NOT

attach
any
document
s.


Expression of Interest

Open Source Intelligence Solution for Delhi Police


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4.5

Annexure


V: Non
-
Disclosure Agreement (
O
n the Letterhead of the Company)


Non
-

Disclosure Agreement


It is certified that the company or any representative of the company or agents
authorized by the company will not disclose any information gained by them or their
representatives or agents, while interacting with the personnel of the
Delhi Police

or
any d
ocuments received by them or any study carried out by them, directly or indirectly
to any company or institution or press.




Company Seal



Place __________________


Date___________________

(Authorized

Signatory of Company)




















Expression of Interest

Open Source Intelligence Solution for Delhi Police


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4.6

Annexure
-

VI:
Compliance Sheet for the E
O
I Response


S.No.

Compliance Criteria

Document Required

1.


Covering letter

As per clause 4.1 Annexure I

2.


Details of Organization

As per clause 4.2 Annexure II

3.


Financial
Information

As per clause 4.3 Annexure III

4.


Work
experience

As per clause 4.4 Annexure IV

5.


Non
-

Disclosure Agreement

As per clause 4.5 Annexure V

6.


Details of the proposed OSINT
Solution

As per the requirement mentioned in
clause 1 & 2.




Expression of Interest

Open Source Intelligence Solution for Delhi Police


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4.7

Annexure
-

VII:
Compliance sheet for Capabilities of the
proposed
OSINT
Software
Solution



S.N
o

Functionality Offered

by the proposed
COTS

application / Functionality
proposed for Be
-
Spoke application

Compliance of the
OSINT

Solution
as per the
requirement
of
Delhi Police

1



2



3



4




Note:
-

Vendors/SI can list down any additional functionality available with the product/
solution being offered/ proposed , which has not been asked by Delhi police and indicate
the same clearly.

*****
Expression of Interest

Open Source Intelligence Solution for Delhi Police


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RESULT

OF
EOI CONSULTATION
MEETING FOR OPEN SOURCE INTELLIGENCE SOLUTION (OSINT)
HELD ON 28/06/2013 AT 1100 HRS. IN THE OFFICE OF JOINT CP/EOW AT P.S. MANDIR MARG COMPLEX,
NEW DELHI

FOR USE IN DELHI POLICE


The EOI
consultation
meeting held on 28/06/2013 at 1100 Hou
rs under the Chairmanship of Joint
C.P./EOW, Delhi in Conference Hall, 3
rd

Floor, EOW office, Mandir Marg Complex, New Delhi regarding Open
Source intelligence Solution for use of Delhi Police.


The representatives of the following firms attended the
meeting:
-




1.


M/s Verint Systems Ltd., Gurgaon

2.


M/s Precision Operation Systems Pvt. Ltd, Thane

3.


M/s Keltron Ltd., Kerla

4.


M/s Reliance Security Solutions Ltd., Gurgaon

5.


M/s HP India sales Pvt. Ltd, Gurgaon

6.


M/s IBM India Pvt.
Ltd, Connaught Place, New

Delhi

7.


M/s eCentric Solution Pvt. Ltd., New Delhi

8.


M/s HCL Technologies, Noida

9.


M/s OIPL, Gurgaon

10.


M/s AGC Networks ltd., Gurgaon

11.


M/s Instasol ltd, New Delhi

12.


M/s Wipro ltd, Gurgaon

13.


M/s NIIT Technologies ltd, Noida

14.


M/s Oracle, Gurgaon

15.


M/s
Orkash Services Pvt. Ltd, Gurgaon

16.


M/s IGate Global Ltd, Noida

17.


M/s SAS India Pvt. Ltd., GK
-
2

18.


M/s Tata Consultancy Services ltd, New Delhi


The queries raised by the representatives of all the firms were discussed by the Committee in detail and
responded in following manner




Queries raised by participant firms:

S.No

Document
Reference(s) (Section
& Page Number(s))

Queries from Vendor

Response from Delhi Police

Company Details: IBM India Pvt Limited

Deep Nigam

Public Sector, IBM India Pvt Limited,

Ist Floor, Birla Towers, 25, Barakhamba Road, Connaught Place, New Delhi
-
110001

Mobile:+91
-
9910028507

Fax: 91
-
11
-
41511871

deep.nigam@in.i
bm.com

Expression of Interest

Open Source Intelligence Solution for Delhi Police


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1

Page 5, Section 2.2.1.2

Extensible Data
extraction support

Data need to be extract
from images, audio,
video is asked. Does
that mean metadata or
comments associated
with these files will have
to be extracted for
analysis?

Yes it means
extraction of metadata and
comments associated with images, audio and
video. However, bidder should not limit
themselves to what is asked in the EOI. They are
encouraged to propose better alternatives for
extraction of information from these media types.

2

Page 6, Section 2.2.2

Data Integration

As integration with
existing database is
asked in this section. We
would like to know :

1. what are the existing
databases available at
Delhi Police.

2. Do you also want
integration of extracted
unstructured data
with
Hadoop for storage
purpose?

1. List of Existing databases is provided in the
EOI presentation uploaded on the website

2. As of now no specific solution has been
finalized for storing unstructured data, you are
encouraged to suggest any solution, which

can
meet the requirements of the project.

3

Page 6, Section 2.2.5

Analysis and
visualization of results


What kind of
visualization of changes
in geographical activity
over time is required.
Please specify

This functionality refers to ability to track a

criminal or suspect's movement through his
presence on the internet, as he moves from one
place to another.

4

Page 3, Section 1.2 c)

Only the information will
be provided which will
help Delhi Police in
doing criminal profiling

Only Public information
is expected to be
collected

S.No

Document
Reference(s) (Section
& Page Number(s))

Queries from Vendor

Response from Delhi Police

Company Details: VERINT SYSTEMS LTD

Vivek Saxena, Director Government Sales


India

Verint Communication & Cyber
Intelligence Solutions

2nd Floor, Tower A, Building no 8, DLF Cyber City Phase II, Gurgaon 122002

Phone: +91.124.4159500 Ext 588

Cell : +91.997.1113870

Fax : +91.124.4159510

Email : vivek.saxena@verint.com

1

1.2 e), Pg 3

Integration to Criminal
Repository

What is the existing
DBMS of the criminal
repository. Does type of
OPEN API's for OSINT
Integration.

Criminal Repository is the proposed
datawarehouse of Delhi Police, which will
integrate data from multiple data sources.

2

2.2.1.1 (i), Pg 5

Multiscreen
Web Page
Data Extraction

Please provide details
on the Multi Screen Data
extraction. What does it
mean?

Sometimes, when search is performed, we get
results in multiple pages. Ability to perform
search on such multiple pages is what multi
screen data
extraction refers to.

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3

2.2.1.1 (iii), Pg 5

Metadata & Data Facets

To our understanding
the Metadata refers to
the unstructured
collected data. Kindly
confirm on
understanding

Metadata here refers to one or the following
aspects of extracted data like:

Means of creation of the data, Purpose of the
data, Time and date of creation, Creator or
author of data, Location on a computer network
where the data was created,

Standards used for
data elements

4

2.2.5, Pg 6

Ability to Identify Pages
on Geography

The
geographical
identification needs to be
done to what level?
Would language used
within the Webpage be
the identification criteria?

This functionality refers to ability to track a
criminal or suspect's movement through his
presence on internet, as he moves

from one
place to another.

As of now exact geographical needs haven't
been decided. Your proposal should deal with
the best possible solutions available for this.

S.No

Document
Reference(s) (Section
& Page Number(s))

Queries from Vendor

Response from
Delhi Police

Company Details: IL&FS Technologies Ltd

Ankur Gupta

3rd Floor, Corporate Tower

Ambience Mall

Gurgaon
-

122002

Mobile
-

9310902070

1

Page 5, Section 2.2.1.2

Extensible Data
extraction support

Data need to be extract
from images, audio,
video is asked. Does
that mean metadata or
comments associated
with these files will have
to be extracted for
analysis?

Yes it means extraction of metadata and
comments associated with images, audio and
video. H
owever, bidder should not limit
themselves to what is asked in the EOI, you are
encouraged to propose better alternatives for
extraction of information from these media types.

2

Page 6, Section 2.2.2

Data Integration

As integration with
existing
database is
asked in this section. We
would like to know :

1. what are the existing
databases available at
Delhi Police.

2. Do you also want
integration of extracted
unstructured data with
Hadoop for storage
purpose?

1. List of Existing databases is provid
ed in the
EOI presentation uploaded on the website

2. As of now no specific solution has been
finalized for storing unstructured data, you are
encouraged to suggest any solution, which can
meet the requirements of the project.

3

Page 6, Section 2.2.5

Analysis and
visualization of results


What kind of
visualization of changes
in geographical activity
over time is required.
Please specify

This functionality refers to ability to track a
criminal or suspect's movement through his
presence on the interne
t, as he moves from one
place to another.

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4

Page 3, Section 1.2 c)

Only the information will
be provided which will
help Delhi Police in
doing criminal profiling

Only Public information is expected to be
collected



Purpose of this EOI is to solicit
solutions for EI2S from the prospective bidders, so they were encouraged to
provide suggestions/recommendations so that requirements of the project can be refined in a more practical and
feasible manner. Below is a comprehensive list of suggestions provide
d by a few of the vendors, who participated
in the meeting.

Suggestions/Recommendations from the participant firms:

S.No

Document
Reference(s)
(Section & Page
Number(s))

Suggestions/ Recommendations from
Vendor

Response from
Committee


Company Name: HP
Software

Siddharth Gupta

Account Executive, Autonomy

siddharth.gupta@hp.com

M +91 97310 40931

Hewlett
-
Packard

1

General

Ability to automatically cluster/group results
based on the keyword searched. For e.g.,
searching bomb blast would group results
say l
ike RDX, Blast in Particular place and
so on























Exact Functional and Non
functional requirements will be
detailed in the RFP, bidders are
requested to describe the best
solutions they can offer at this
stage

2

General

Ability to
perform Conceptual matching,
Pattern Discovery (portrays how information
changes over time for e.g. how a bomb blast
case is progressing over time)

3

General

Ability to perform Parametric search on
Phone Numbers, IMEI & so on where by the
results can be

easily narrowed down

4

General

Ability to support highlighted keyword,
provide various forms of summarization of
the document say conceptually, contextual ,
quick summaries

5

General

Support for Synonym search for e.g.,
searching for terrorist should also show
results of extremist, maoist, outlaw.
Configuring synonyms should be handled by
Business users and should not involve IT
team.

6

General

Ability to provide spell check based
on the
document ingested and should NOT depend
on any external dictionary/ source for spell
check

7

General

Ability to auto
-
detect the keyed in language
and show results in the that language. For
e.g., if keyed in language is Hindi system
should auto
-
detect and show relevant Hindi
content results

8

General

Senior Officer should have ability to get
automatic
updates via email on a particular
report/story based on their interest areas

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9

General

Should be a highly scalable system, with
sub
-
second response

10

General

Analyse the data available on Social Media,
blogs and other public forums to perform
Sentiment analysis. Sentiment Analysis for
this sort of purpose is not practical as the
communication used for criminals will be
usually a coded language. Sentiment
analysis usually identifies positive or
negative vibes in the communication.
Instead of sen
timent analysis conceptual
capabilities is required. For example, if
police can identify the twitter hash tag of a
suspected criminal, they can do a search
across all the posts which they have
tweeted/ retweeted to see new emerging
concepts using a cluster
ing mechanism.
Using clustering mechanism grouping of
similar concepts (be it in natural language or
in coded language say operation RED) is
feasible & take any appropriate action for
any bigger cluster (more concepts, more
similar communications). Hence i
t is better
rephrase the “Sentiment Analysis” in this
EOI to say “Criminal Intent Detection” using
Clustering of communication.

11

General

Crawling Social Media should be using the
Social Media API’s e.g.,
https://api.twitter.com for twitter,
https://graph.facebook.com/ for Facebook.

S.No

Document
Reference(s)
(Section & Page
Number(s))

Suggestions/ Recommendations from
Vendor

Response from
Committee


Company Details: Tata Consultancy Services Limited

Aashita Dagar

Business Development
Manager

4th, 5th Floor, PTI

Building,

Parliament Street,

New Delhi
-

110001

Tel: +91
-
9250007974

Fax: +91
-
11
-
23311735

Email:
aashita.dagar@tcs.com


1

2.2.1, Pg 5

Extract and index
all of the content
available…


Delhi Police should try to identify the type of
sources that seem interesting from analytics
/ security point of view. Otherwise, data
available on Internet is literally unlimited.
The unlimited scope is too vast while
crawling and would pose a huge storag
e
issue and analysis would pose a
computational constraint.

Hence the Crawling should be enabled on
Selected Sites which are of interest and are
selected through human assistance.

We are finding that NEWS sites have been
missed Delhi Police may like to add

them
selectively also.

Exact scope of the project,
Functional and Non Functional
requirements will be detailed in
the RFP, bidders are requested
to describe the best solutions
they can offer at this stage

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2

2.2.1, Pg 5

..Web like social
media, public
forums, blogs…

The sources are of different kinds and need
to be dealt

differently. Also the social media sites have
a lot of noisy content and a lot of human
assistance and intervention will be needed.

Twitter Data is available thru 3rd party
Twitter cont
ent providers and the same is
also only selective data is available Hence
again only selective content can be
searched. Facebook data is not available
commercially but is only available to the
government bodies on legal representation.
Restricted Blogs and

Websites can only be
accessed through User name passwords or
digital signatures.

Commercial sites may block crawlers.

Many of these sites will have security
restrictions in accessing their content. Delhi
Police needs to separately resolve these

security r
estrictions.

Also one can analyse targeted information in
real time it has problem of handling new
unanticipated information. If Delhi Police is
viewing this as an analyst’s work Bench


then the analyst sees data, edits, saves,
forwards


and the system l
earns from long
term usage. Hence this all has to be human
assisted.

“Able to detach the irrelevant content from
relevant content “

The definition of Relevant and Irrelevant
data will have to be human assisted.

Exact Functional and Non
Functional requireme
nts will be
detailed in the RFP, bidders are
requested to describe the best
solutions they can offer at this
stage

3

2.2.1.2, Pg 5

..audio, video files

In such cases only the search will be done
through the Meta data available with the
Images, Audio files

and video files.

Is Delhi police even looking at the contents
of the video and audio files to be analysed if
so that would require human intervention.

Exact Functional and Non
functional requirements will be
detailed in the RFP, bidders are
requested to d
escribe the best
solutions they can offer at this
stage

4

2.2.1.3, Pg 6

..Diversified set of
languages..

It is critical to define the scope in terms of
the number of the least languages that will
be interesting to Delhi Police.

Technologies may not have
developed to
analyse all

languages with same efficiency.

Exact Functional and Non
functional requirements will be
detailed in the RFP, bidders are
requested to describe the best
solutions they can offer at this
stage

5

2.2.5 (v), Pg 6

Sentimental
Analysis

Technology is still evolving in this domain
and the final

outcome of this analysis may be limited and
the same will have

to be humanly validated.

Exact Functional and Non
functional requirements will be
detailed in the RFP, bidders are
requested to descri
be the best
solutions they can offer at this
stage

6

2.2.3, Pg 6

“ Enrich the
dataset”

Delhi Police would need to define the kind of
enrichment desired as the type of
enrichment is highly application specific.
Responsiveness again will need to be
defined

as the same would highly depend
upon the complexity of the query and the
various co
-
relations needed

Exact Functional and Non
functional requirements will be
detailed in the RFP, bidders are
requested to describe the best
solutions they can offer at this
stage

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7

General

Such a platform has to be ever evolving ,
and has to be fine tuned for the user as well
as new sources keep getting added, hence
away on Constant Change requests will be
needed hence a mechanism is needed for
the same.

Exact Functional and

Non
functional requirements will be
detailed in the RFP, bidders are
requested to describe the best
solutions they can offer at this
stage

8

4.4 Annexure


IV,
Pg 13

The OSINT project will be a development
project with

integration with many sources of
data to
provide a output for DP. The SI should be
judged on its capability of its technology
including innovation, R & D and its SI
capabilities for implementing projects ,
scaling up as system. Hence we request the
SI to be judged on its experience on :

1
. Integration with different interfaces

2. Capability of providing standardized
platform for data

interoperability

3. Transformation experience from legacy
systems.

4. Transitioning from multiple platforms on to
a single

system.

5. Able to manage risk and
complexities
while scaling up and rolling out service
operations

Hence we recommend that implementation
experience of the system integrator should
be for large transformational mission mode
projects which are implemented.

Bidder selection criteria will be
detailed in the RFP, bidders are
requested to describe the best
solutions they can offer at this
stage

9

4.4 Annexure


IV,
Pg 13

The System Integration projects are long
duration project

spanning 7
-
10 years with an implementation
phase and

operations
phase, hence the SI should be
allowed to give project citations where
implementation phase is done and O&M
phase is in progress.

Bidding terms and Conditions
will be detailed in the RFP,
bidders are requested to
describe the best solutions they
can offer a
t this stage

10

4.4 Annexure


IV,
Pg 13

The turnkey project experiences do not have
individual number of staff months for
projects or number of months of professional
staff, hence requesting that in some
assignments the SI may not be able to
provide thes
e details.

Bidding terms and Conditions
will be detailed in the RFP,
bidders are requested to
describe the best solutions they
can offer at this stage





The Committee further informed the bidders that answers of their queries will be uploaded on the
website.
The bidders are instructed to submit the EOI Responses by 15/07/2013

upto 1100 Hours
.


*****







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