Clustered Data ONTAP 8.2 Sales FAQ

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Sales FAQ

Clustered Data ONTAP 8.2 Sales FAQ

NetApp

May

2013

FAQ
O
verview

This FAQ answers general questions about the value proposition, sales engagement, and
pricing of clustered NetApp
®

Data ONTAP
®

8. It has been updated with content released in
Data ONTAP 8.2.


2

TABLE OF CONTENTS

1

Overview

................................
................................
................................
................................
................

4

What is clustered Data ONTAP 8?
................................
................................
................................
..........................

4

What are the top selling features of clustered Data ONTAP?

................................
................................
.................

4

What are the new features in Data ONTAP 8.2?

................................
................................
................................
....

4

Is the latest version of
clustered Data ONTAP as robus
t

as Data ONTAP operating in 7
-
Mode?

...........................

5

With eight
-
node support for SAN workloads, what is our competitive position?

................................
......................

5

What is an Infinite Volume?

................................
................................
................................
................................
....

5

What is a Flash Pool aggregate?

................................
................................
................................
............................

6

What is QoS?

................................
................................
................................
................................
..........................

6

What is Storage
-
Efficient SnapVault?

................................
................................
................................
.....................

6

What is the value proposition for clustered Data ONTAP 8.2?

................................
................................
...............

6

What are the key messages for clustered Data ONTAP 8.2?

................................
................................
.................

6

How do
the 8.2 announcements relate to the Agile Data Infrastructure messaging?

................................
..............

7

How does clustered Data ONTAP enable IT agility?
................................
................................
...............................

7

What are the market factors that make clustered Data ONTAP attractive?

................................
............................

7

What solutions are supported with

clustered Data ONTAP?

................................
................................
...................

7

What is the release schedule for Data ONTAP 8.2?

................................
................................
...............................

7

2

Sales Engagement

................................
................................
................................
................................

7

Who is the target customer for clustered Data ONTAP?

................................
................................
.........................

7

Is there a recommendation on where to lead
with clustered Data ONTAP?

................................
...........................

8

What should I do if I think I have a clustered Data ONTAP opportunity?

................................
................................

8

What tools are available to help me determine whether I have a deal for cl
ustered Data ONTAP
?

.......................

9

Is an expert team available to he
lp me?

................................
................................
................................
.................

9

Who is our competition with clustered Data ONTAP? How do we differentiate?

................................
....................

9

Are public customer references available where clustered Data ONTAP 8 is installed today?

.............................

10

Where can I get more information?

................................
................................
................................
.......................

10

3

Pricing and Quoting

................................
................................
................................
............................

10

Is there a difference in price between cl
ustered Data ONTAP and 7
-
Mode for two nodes?

................................
.

10

Are clustered Data ONTAP 8.2 configurations quotable in the Quote Tool?

................................
.........................

10

What are the characteristics of supported configurations in clustered Data ONTAP 8.2?

................................
....

10

Can customers use the
ir
existing management LAN network
?

................................
................................
.............

11

4

Software Licensing

................................
................................
................................
.............................

11

How
does Data ONTAP 8.2 enforce the license keys?

................................
................................
.........................

11

What are the license enforcement differences between clustered Data ONTAP 8.1 and 8.2?

.............................

11

Are new license keys required to upgrade from Data ONTAP 8.1 to Data ONTAP 8.2?

................................
......

12


3

How do I
learn more about licensing?

................................
................................
................................
...................

12

5

Transitioning to Clustered Data ONTAP from 7
-
Mode Systems

................................
....................

12

What tools are available to transition from 7
-
Mode systems to clustered Data ONTAP?

................................
......

12

6

Services

................................
................................
................................
................................
...............

12

What role do NetApp Services play in a clustered Data ONTAP solution?

................................
...........................

12

What new services are ava
ilable for clustered Data ONTAP?

................................
................................
..............

12

Where can I get up
-
to
-
date information about clustered Data ONTAP services?

................................
.................

13




4

1

O
verview

What is

clustered
Data ONTAP 8
?

Answer:
Data ONTAP 8, first released in the
f
all of 2009, is
the
NetApp flagship data center storage
platform
. It
offers two modes of operation
:

clustered Data
ONTAP

and
Data ONTAP operating in
7
-
Mode.

With the new features offered in clustered Data ONTAP 8.2 and later, clustered Data ONTAP is the
preferred operating mode for
almost
all new Data ONTAP installations.
Clustered Data ONTAP 8 offers
the ability to sc
ale
a

storage environment beyond a single pair of storage controllers. Storage
services
are
virtualized
, and
a

dataset can
be distributed

across multiple storage controllers and disk shelves.
A

virtual

storage
pool can scale from
a single

controller
(
node
)

up
to 24 nodes
,

housing
tens of petabytes, all
managed as a single storage system.

This ability to scale also comes with data mobility features that allow
workloads

to

be

balance
d

across
node and disk resources. As a result, updating and upgrading hardwar
e can be done nondisruptively,
allowing
customers

to retain data access even during updates and refreshes.

What are
the
top selling features of
clustered Data ONTAP
?

Answer:
Clustered
Data ONTAP is a highly scalable storage operating system that allows mul
tiple NetApp
controllers to be combined into a single integrated system for horizontal scalability and nondisruptive
operations across the
hardware

lifecycle. It also delivers improved performance, management simplicity,
and reliability. Some of the key features of
clustered
Data ONTAP are:



Support

for
up to 24 nodes in a single system

(see
section 3 for
details on platform support)



F
lexible cluster c
onfigurations
that

combin
e

heterogeneous FAS controllers and
/or

V
-
Series
systems
with third
-
party storage
in
the same
cluster



NetApp Snapshot™ technology



Transparent data movement between nodes

(DataMotion


for Volumes)



Single

namespace

or multiple namespa
ces



N
on
disruptive operations
for

storage maintenance, hardware lifecycle operation
s, and
software
upgrades
,

including full tech refresh



Native multi
-
tenancy with
q
uality of
s
ervice

(QoS) workload management



Support for SAN and NAS protocols (FC, FCoE,
iSCSI, NFS, CIFS
/SMB
)



Full
support for NetApp
Virtual Storage Tier
,

including Flash Cache

, Flash Pool

, and Flash
Accel
™ software

What are the new features in Data ONTAP 8.2?


Answer:
The key enhancements in Data ONTAP 8.2 include:



QoS workload management



Storage
-
efficient SnapVault
®

software



Aggregate relocate:
a
bility to upgrade c
ontroller
s without copying data



Enhanced SAN scalability
:

-

Up to
8
-
node

SAN or unified clusters

-

Up to
49
K
LUN
s per SAN cluster



Microsoft
®

Hyper
-
V


and
SMB 3.0 support


-

Continuous

a
vailability for Hyper
-
V

-

Cluster Client Failover


5

-

Copy Offload (ODX)

-

Remote VSS



BranchCache v2 support
:

-

Windows
S
erver
®

feature that allows remote data
stored in a clustered Data ONTAP system
to be
cached locally

to improve Windows
®

performance



Simp
lified
cluster configurations
:

-

Single
-
node
and

two
-
node switchless

clusters

for ease of deployment and better support for
branch locations



Intracluster
FlexCache
®

for

NAS workload
s
,

including
NFS
v3
,
4
, and
4.1 and
CIFS
/SMB 1.0
,
2.0
, and
3.0



Infinite Volume

enhancements
:

-

Multiple Infinite Volumes per cluster
;

Multiple
Storage Virtual Machines (SVMs, formerly Vservers)
housing flexible volumes can now reside in the same cluster

-

NFS v3

plus NFS

version
4
, 4.1
, pNFS
,

and

SMB 1.0


Is the latest version of cluste
red Data ONTAP as robust in feature
s

and

functionality as
Data
ONTAP
operating in
7
-
Mode
?

Answer:
Clustered
Data
ONTAP
offers

significant innovations and enhancements over 7
-
Mode
.

The

latest version of clustered
Data
ONTAP offers innovative features like

QoS and in
-
place controller
upgrades,
and it

also adds new CIFS features that are supported with 7
-
Mode.
SnapVault in clustered
Data ONTAP is storage efficient.
A very small feature set supported in 7
-
Mode is not supported in
c
lustered
Data
ONTAP
, but

m
ost of t
hese features will be supported in future releases
.

With
eight
-
node support for SAN workloads, what is
our

competitive position?

Answer:
Scale
-
out architectures are used to address a number of different requirements
,

including
capacity expansion,
performance, I/O requirements, and manageability.
Compared to the competition, we
can scale capacity both vertically and horizontally. With larger capacity limits

per
HA
pair
(
for example,

FAS62
9
0

and

FAS62
5
0 support
5.7
PB max capacity

with
4
TB drives
)
,

a
SAN configuration can
now
scale
to almost
2
3
PB
. Additionally, w
e
support
mix
ed

controller models

and
nodes
within the cluster
(
for
example,

FAS32
5
0 with

FAS62
2
0

as well as V
-
Series
)
,

each with unique storage media, such as
SATA,
SAS
,

and SSD
.
W
ith the
addition of Flash Cache

intelligent caching

and Flash Pool

aggregates
,

w
e can
offer
our
customer
s

flexible options
to address

their
need
s

for performance, price
,

and capacity.

Our storage efficiency fe
atures (
for example,

RAID
-
DP
®
, FlexClone
®
, dedup
licatio
n
, compression,
and so
on
) offer a competitive advantage for
clustered

configurations. Our
eight
-
node
SAN
offers more efficiency
features
than our competit
ors

and
can address the
same
requirements
as

competing

offerings with higher
node count.

G
iven the ability
of a SAN cluster
to scale both up and out, with storage controllers that range from a 4 x
dual
-
core processor
-
based 32
2
0 (per pair) to a 4 x 6
-
core processor
-
based 62
9
0 (per pair), a
n

eight
-
node

cluster

with up to
23PB of capacity,
256

hos
t
-
facing Fibre Channel ports
,

and up to
96
TB
of
f
lash
in the
NetApp
Virtual Storage Tier (Flash Cache and/or Flash Pool)

will

meet the needs of the most
demanding customer
s
.

What is an
Infinite Volume
?

Answer:
An Infinite Volume is
a single volume

that ca
n scale up to 20
PB

of storage capacity
nondisruptively. It
provides

a single mount point and integra
tes with NetApp strengths
such as
d
edup
lication, c
ompression,
and NetApp integrated data protection features
.

See

the

Infinite Volume
Technical FAQ

on the Field Portal.


6

What is a Flash Pool

aggregate
?

Answer:
A Flash Pool
aggregate
is a combination of SSDs and HDD
s

(SATA or SAS) in the same
aggregate. This combin
ation of
storage media improves
the
overall read and write performance of data
volumes. For more information,
see

the
Virtual Storage Tier Sales FAQ
.

What is
QoS?


Answer:

QoS stands for “quali
ty of service.” QoS allows an administrator to limit the number of I/O
operations per second or raw throughput (MB/s) directed to a policy group that could consist of a single
NetApp
Storage Virtual Machine (SVM
, formerly referred to as a Vserver
), or a gr
oup of LUNs, flexible
volumes, or files within an SVM.

What is Storage
-
Efficient SnapVault?

Answer:
Volume
-
level logical replication for online backup and recovery
that preserves
compression and
dedup
lication

savings
.

What is the value prop
osition

for
clustered
Data ONTAP 8
.2
?

Answer:
Clustered

Data ONTAP
8.
2

continues
the trend of innovation with
the addition of SnapVault
support, intracluster FlexCache volumes, expanded Infinite Volume support,
a whole host of items for
improved Windows support, QoS w
orkload management, and
expansion

of
the

limits on aggregate size,
FlexVol
®

volumes,

and LUN
s
.

Clustered
Data ONTAP

8
.
2

combines

our
proven

enterprise software capabilities
with a

scale
-
out
architecture and adds

further innovations and enhancements to add
ress opportunit
ies in virtualized
environments, scale
-
out NAS
,

and enterprise applications
.
Shared IT
i
nfrastructure puts some unique
requirements on storage
,

such as
u
nified storage

and the

ability to scale up or scale out
;

deliver storage
efficiencies
;

and
,

most importantly, su
pport n
on
disruptive operations
, because

the impact of any
disruption
is felt

more widely in
a

shared IT environment.

What are the key messages for
clustered
Data ONTAP
8
.
2
?

Answer:
The key messages for
clustered
Data ONTAP 8
.
2

are

threefold
,

as
shown
in the
following figure
:



N
ondisruptive operations



Proven
e
fficiency



Seamless
s
calability












7

How do the 8.2 announcements relate to
the
Agile Data Infrastructure

messaging
?

Answer:
We
have transitioned our messaging from
a
gile
d
ata
i
nfrastructure to IT agility
, focusing on

how
c
lustered
Data
ONTAP helps customers to achieve IT agility.

How does clustere
d Data ONTAP enable IT agility?


Answer:
Agility
is
a customer’s desired state

greater IT agility means
that
customers can respon
d more
quickly to change, a key advantage in today’s business landscape. Clustered
Data
ONTAP helps
customers achieve I
T agility better than competing

offerings by providing a single unified clustered
architecture, which easily scales and adap
ts to the
size of any business.

What are the market factors that make
clustered Data ONTAP

attractive?


Answer:
Management of larger storage environments can be a challenge with traditional storage
deployments.
Many
companies
may be able to

satisfy their storage req
uirements with a two
-
node

system

today
.
However
, as organizations grow their
storage
environment
s
, being able to scale storage resources
easily and seamlessly beyond an HA pair is very attractive
.


Additionally, your customers and your customer
s'

customers expect their data

to be available 100% of the
time
,

even during scheduled maintenance.
Clustered

Data ONTAP

allows
them

to eliminate scheduled
downtime for hardware servicing and refreshes.

What solutions are supported with
clustered Data ONTAP
?

Answer:
Clustered
Data ONTAP 8
.2
is ready for broad adoption in the data center.
Target areas include
:



Enterprise
a
pplications

-

Oracle
®

Database

-

SAP
®

-

Microsoft
®

SQL Server
®
, SharePoint
®
, Exchange




Scale
-
o
ut NAS

-

Enterprise
c
ontent
r
epositories

-

Enterprise
f
ile
s
ervices



Virtualized
e
nvironments

-

Microsoft Windows Server Hyper
-
V (including SMB 3.0)

-

VMware
®

vSphere
®

and vCloud
®

Suite

-

VMware Horizon Suite

-

Citrix XenDesktop and ShareFile



Converged
i
nfrastructure

-

FlexPod
®

For detailed
information, see the
Clustered Data ONTAP 8.2 Positioning Guidance


presentation on the
Field Portal.

What
is the release schedule

for Data ONTAP 8.
2
?

Answer:
Data ONTAP 8.
2

RC1
was released on
April 11, 2013. The Data ONTAP 8.2 General Availability
(GA) was May 30, 2013.

2

Sales Engagement

Who is the t
arget customer for
clustered Data ONTAP
?

Answer:
Clustered
Data ONTAP
8.
2
is ideal for
customers
with the following characteristics
:




Midsize to l
arge
e
nterprises seeking scalab
le, shared IT solutions for n
on
stop operations



Net n
ew customers and
existing customers looking to deploy new solutions


8



Customers planning a technology refresh of NetApp or competitive storage

3

to
4 years old



C
ustomers running
clustered
Data ONTAP 8.0
, 8.1, 8.1.1
,

or
Data
ONTAP GX looking to upgrade



Customers

looking for a content repository solution with massive scalability and data protection
(Infinite Volume)

Target customers for
Data ONTAP
8.2

operating in
7
-
Mode

include
:




Customers who absolutely require
s
ynchronous SnapMirror
®
, MetroCluster

, SnapLock
®
,

off
-
boa
rd
antivir
us
,
Data ONTAP Edge
,

or

other
features not yet available
with
clustered
Data ONTAP 8
.2


For detailed
information, see the
Clustered Data ONTAP 8.2 Positioning Guidance

presentation on the
Field Portal.

Is there a recommendation on where to lead with
clustered Data ONTAP
?

Answer:
When engaging customers or prospective customers
about
a new installation
,

l
ead
with
clustered
Data ONTAP 8
.
2
:




Focus on
the
benefits of
nondisruptive operations
,
proven efficiency
,

and
seamless scalability
.



M
ove
the
conversation to Data ONTAP 8
.
2

operatin
g in

7
-
Mode

only
when an item on the “exception
list” is critical.



Focus on solution areas with
the
strongest initial value proposition
: virtualized environments, scale
-
out
NAS, and
e
nterprise opportunities
,

including

Microsoft applications (SharePoint, Exchange, SQL
Server), Oracle,
SAP
.

Where to Lead with Clustered Data ONTAP 8.2



What should I do if I think I have a
clustered Data ONTAP

opportunity?

Answer:
Follow the sales engagement process.



9

What tools are
available

to help me determine whether I have a deal for
clustered Data ONTAP

or
for 7
-
Mode?

Answer:
Evaluate a potential opportunity based on your discussions with the customer and the need for
the business value that
clustered
Data ONTAP 8
.
2

offer
s
.

Use
the Interoperability Matrix Tool and the
System Performance Modeler

to help you further qualify the opportunity.

Is an expert team available to help me?

Answer:
Yes
, t
here are trained resources in the field
in every geography
with in
-
depth understanding of
cluster

architecture and capabilities
. These resources are
ready to help NetApp
d
irect sales as well as
partner sales teams to
make
sure
that
clustered Data ONTAP

is

positioned in the right places and is

the
best fit

for a gi
ven opportunity

to deliver success
for
both the sales team and our customers.

Follow the sales engagement process
.


Who is our competition
with
clustered Data ONTAP
?

How do we differentiate?

Answer:
NetApp
clustered
Data ONTAP 8
.
2

is our flagship storage
platform.
Therefore

our li
st of
competitors
includes all the significant

enterprise
and scale
-
out

and
clustering
storage players
. The
primary
list of
competitors include
s
:



EMC
:

VNX/VNXe,
Symmetri
x

VMAX
, Isilon



HP:

EVA 6000,
X
P
9000, 3PAR,
4000



HDS:

VSP, Unified Storage VM



IBM
:

DS8000,
V7000, XIV, SVC
, SONAS



Dell
:

NX3
6
00, FS7
6
00, EqualLogic, Compellent


Key competitive d
ifferentiators
are:



Perform lifecycle operations without app
lication

interruptions



In
-
place controller upgrade without copying data



Unified, multi
-
tenant clustered storage platform



Scale from
1
TB

and
1 node to 69PB

and
24 nodes



Virtual Storage Tier speeds overall IT performance



Virtualize and cluster third
-
party arrays with V
-
Series

systems



QoS for SAN, NAS, entry, mid,
and
high
-
end
systems



Storage efficiency: deduplication, compression, thin provisioning, cloning











10


NetApp’s approach to scal
e
-
out offers the advantages of increased performance and capacity scaling,
and it
also offers the more intriguing benefit
s

of
secure multi
-
tenancy with
q
uality of
s
ervice and
nondisruptive
operations. Customers can keep their storage investment running continuously
,

even during
servicing and upgrades. Management and resiliency are significant benefits of
clustering
, especially as

storage deployments grow well beyond two nodes.

For details
about
the competition, check the competitive landing page on the Field Portal at
https://fieldportal.netapp.com/competitiv
e/overview.aspx
.

Are public
customer
reference
s

available where
clustered
Data ONTAP 8 is installed today?

Answer:
There are
many public
customer references
.

Check the Field Portal
and
the Data ONTAP 8 page
on NetApp.com for references.
We encourage our
field teams

to submit their wins on
the
Field

P
ortal
at
(
https://my.netapp.com/mynetapp/salesedge/winInput
) /

dl
-
wins
.

Where can I get more information?

Answer:
You can find more information

about Dat
a ONTAP 8.
2

on the Field Portal landing page
at
https://fieldportal.netapp.com/clustered
-
data
-
ontap.aspx#15259
.

3

Pricing

and
Quoting

Is there a difference in price between
clustered Data ONTAP

and 7
-
Mode for two nodes?

Answer:
Two
-
node

HA pair configuration
list prices are
at

parity
for 7
-
Mode and
clustered Data ONTAP

switchless configurations
.



Are
clustered
Data ONTAP 8.
2

configurati
ons quotable

in the
Quote Tool
?

Answer:
Yes,
cluster

configurations can be quoted
by
using
CustomerEdge or PartnerEdge.

However,
QuoteEdge

for single
-
node and two
-
node switchless clusters
is

delayed

(
August for single
-
node and June
for two
-
node switchless
)
.


What are the characteristics of supported configurations

in
clustered
Data ONTAP 8
.2
?

Answer:
With
clustered Data ONTAP
8.2
,

a c
luster can
include

from
1

up
to 24 controllers
:




Single
-
node and two
-
node switchless cluster configurations are designed to allow every customer to
run clustered Data ONTAP from the outset. These configurations also support
branch and remote
office configurations in which the remote storage is mirrored or vault
ed to a NetApp storage cluster in
a larger data center.



To expand a single
-
node cluster, an identical node is added to form an HA pair.



Once the first HA pair is
created
, additional nodes are added in increment
s of
two
-
node HA

pairs.




HA pair nodes must be

homogeneous. Although most of our customers configure clusters using the
same midrange or high
-
end FAS/V
-
S
eries platform, heterogeneous platforms in one cluster are
supported.



Software enablement must be homogeneous across the cluster

except when upgradin
g versions
.



NetApp approved cluster infrastructure must be deployed for all new install
ation
s.
This includes t
wo
approved cluster
interconnect

switches

(except for single
-
node and two
-
node switchless
configurations)

running the firmware release

and

the

NetApp Reference Configuration File (RCF) that
are

prescribed for the version of
clustered
Data ONTAP being used.


The r
ules on node limits
are
:



FAS2200 series
:
M
aximum node count is 4
.



FAS3200 series
:
M
aximum node count is 8
.


11



FAS6200 series
with

no

iSCSI or FCP licenses
:

M
aximum node count is 24
.





FAS6200 series
with

iSCSI or FCP licenses:
M
aximum node count is 8
.



Mixed
FAS3200
series
and
6200 series:
M
aximum node count is 8
.



Mixed
FAS2200 series
and

3200 series
:

M
aximum node count is 4
.



Mixing FA
S22
00 series and 6200 series in same cluster
is
not allowed
.

Can
customers

use
their
existing management
LAN
network
,

or do
they

need to purchase
management switches from
NetApp
?

Answer:
Customers can use their own management switch infrastructure to
manage the cluster.
Management switches will still be available from NetApp
, b
ut it is
not

necessary to have dedicated cluster
management switches.

Cluster interconnect switches, however, must be purchased from NetApp as part
of the cluster configuration.

4

Software Licensing

How does Data ONTAP 8.2 enforce the license keys?

Answer:
Data ONTAP 8.2 and later versions use node
-
specific license keys that
can be

install
ed only

on
the
c
ontroller

for which they were purchased.

Data ONTAP features have always been s
old with node
-
specific license keys, but version
s

8.1 and earlier did not enforce where the license keys could be
deployed, leading to unentitled use in certain situations.

In 7
-
M
ode, Data ONTAP 8.2 checks to make sure that license keys have the correct
c
o
ntroller
s
erial
n
umber
(CSN)
upon installation, and the installation fail
s

if the host
CSN

does not match the
CSN

embedded in the license key. Data ONTAP also checks for the proper license key during certain
transactions, at certain time intervals, and upo
n
re
boot. Different features may check their license key at
different times.

In clustered
Data
ONTAP 8.2, the license keys
are not checked
during the installation. The license keys
can be added
either
before
or

after
the entire c
luster is assembled.
Data O
NTAP validate
s

the installed
license keys against the
CSNs

in the cluster at the time the cluster is fully assembled and booted up. If
there are license keys installed that do not match a
CSN
, error messages
are

displayed.
The emphasis in
c
lustered
Data
ONTAP 8.2 is to ensure easy setup and
non
disruptive operation of the cluster.

For more information
about

Data ONTAP
l
icensing, see article
3013749
: Data ONTAP 8.2 Licensing
Overvie
w and References.

What are the license enforcement differences between clustered
Data
ONTAP 8.1 and 8.2?

Answer:
Clustered
Data
ONTAP 8.1 requires a single set of license keys for the entire cluster, and each
license key includes a node count that cannot b
e exceeded. For example, on buying a 4
-
node cluster with
CIFS, a Cluster Base License Key with a node count of 4 is made available, and a Cluster CIFS License
Key that works
only
with the related
b
ase key is also issued. In addition, the license keys are r
elated to
the
c
luster
s
erial
n
umber, and there is n
o relation to the controllers.

With clustered Data ONTAP 8.2
,

a Cluster Base
License
Key is still required to create a cluster, but
features like CIFS are enabled
by
using t
he node
-
specific license keys
,

a
s in Data ONTAP 8.2
operating
in
7
-
Mode. Cluster size limits are enforced by Data ONTAP, so nodes can be added to clusters more
easily.
Although

NetApp requires the same features to be entitled across all the controllers in a cluster,
only one license key
is required
to enable a feature within a cluster.

Note:

Care
must be taken

not
to
violate NetApp’s license agreement
, which requires

each FAS node in
a cluster to be uniformly licensed.


For more information
about

Data ONTAP
l
icensing, see article
3013749
: Data ONTAP 8.2 Licensing
Overview and References.


12

Are new license keys required to upgrade from Data ONTAP 8.1 to Data ONTAP 8.2?

Answer:
No, upgrading from Data ONTAP 8.1
to 8.2 is a sea
mless,
non
disruptive activity.

If you wipe the
system clean and install Data ONTAP 8.2 fresh, you then require version
-
appropriate license keys.

If you
believe
that
you have a situation where new license keys are required, refer to KB articl
e
3013754
: “When
should Data ONTAP License Keys be replaced?” for detailed process information.

How do

I
learn

more
about

licensing
?

Answer:
This FAQ has detailed information:
https://kb.netapp.com/support/index?page=content&id=3013756
.


5

Transitioning to
C
lustered Data ONTAP from 7
-
Mode Systems

What tools are available to transition from 7
-
Mode systems to
clustered Data ONTAP
?


Answer:
As with any new storage platform, data migration is required. To facilitate this one
-
time data
migration, NetApp
offers

services and tools
to

help

customers transition their data to clustered
Data
ONTAP with minimal disruptio
n to their existing operations
,

and in many cases without any interruption at
all.
With the release of
Data ONTAP 8.2
, we are

add
ing

to the portfolio of transition tools and services
already available. And more are on the way.

Every streamlined transition
starts with strategy and planning. The

following

resources can help you
assess a 7
-
Mode environment to determine readiness for clustered Data ONTAP:

Qualification
tools
:



NetApp

Interoperability Matrix Tool



CMET and Solution CSE



The 7
-
Mode to Clustered Data ONTAP Feature Map

My AutoSupport

:



Transi
tion Advisor



Upgrade Advisor


6

Services

What role do NetApp
S
ervices play in a clustered Data ONTAP solution?

Answer:
Clustered Data ONTAP represents a new design approach to storage architecture.
Taki
ng

advantage of all of its
capabilities requires expertise in configuring clustered
Data
ONTAP storage and in
migrating NetApp 7
-
Mode data to a clustered
Data
ONTAP environment.

To facilitate transition, NetApp Services and our certified partners offer a
comprehensive services portfolio
that helps customers at every stage of deployment: strategy, design and integration, transition and
operations, and optimization.

NetApp Services solution principals and engagement managers can help you position NetApp Serv
ices
with your customer.
NetApp
recommend
s

that you reach out to your solution principal or engagement
man
a
ger as soon as you identify a clustered
Data
ONTAP opportunity in an E
-
100 account.

What
new services are available for clustered Data ONTAP?

Answer:
All NetApp
P
artners are eligible and encouraged to sell NetApp services. Partners are also
encouraged to create their own branded services
by
using NetApp's service best practices and tools to
enhance their own clustered Data ONTAP service offering
s.


13

The following new

s
ervice
o
fferings facilitate the transition to clustered Data ONTAP
:



Clustered Data ONTAP Readiness Assessment Service
.

NetApp Services experts perform a
customized assessment of
a customer’s

storage environment, identify gaps, and cre
ate actionable
recommendations for preparing the environment for migration
from NetApp
t
o
NetApp.




RDS + Storage Implementation Service
.

NetApp Services experts rapidly deploy and configure new
FAS storage systems running Data ONTAP with minimal impact to
end
-
users and

the
bottom line.



Clustered Data ONTAP Migration Service
.

Customers r
ely on NetApp Services experts to migrate
their

NetApp data to a fully configured, tested, and verified clustered Data ONTAP system while
mai
ntaining existing efficiencies
su
ch as
NetApp S
napshot

copie
s, deduplication, and compression.



Storage Function Review
.

NetApp Services experts assess your customer’s storage environment
and create an actionable plan
to improve their storage environment and achieve best
-
in
-
class
operation
al service.




Workload Characterization Review
.

NetApp Services experts assess your customer’s storage
environment and create an actionable plan to improve their storage environment and achieve
optimum workload balance
.



Operations Consulting Service
.

To
help you
r customer

achieve operational excellence, NetApp
Services uses best practices to implement recommendations identified during the Storage Function
and Workload Characterization Review.

Where can I get up
-
to
-
date information about clustered Data ONT
AP services?

Answer:
We are continually adding to our services portfolio, tools, best practices, and run books
:

Sales, marketing, and training resources
:


https://fieldportal.netapp
.com/professional
-
services.aspx

Service delivery collateral and tools
:

https://tech.netapp.com/

Contact NetApp Services
:

xdl
-
service
-
feedback@netapp.com




Refe
r to the
Interoperability Matrix Tool (IMT)

on the NetApp Support site to validate that the exact product and feature versions
described in this document are supported for your specific environment. The NetApp IMT defines the product components and
versions that can be used to construct configurati
ons that are supported by NetApp. Specific results depend on each customer's
installation in accordance with published specifications.


NetApp provides no representations or warranties regarding th
e accuracy, reliability, or serviceability of any information or
recommendations provided in this publication, or with respect to any results that may be obtained by the use of the informati
on or
observance of any recommendations provided herein. The infor
mation in this document is distributed AS IS, and the use of this
information or the implementation of any recommendations or techniques herein is a customer’s responsibility and depends on t
he
customer’s ability to evaluate and integrate them into the cus
tomer’s operational environment. This document and the information
contained herein may be used solely in connection with the NetApp products discussed in this document.



©
2013

NetApp, Inc. All rights reserved. No portions of this document may be reproduced without prior written consent of NetApp,
Inc. Specifications are subject to change without notice. NetApp, the NetApp logo, Go further, faster,
AutoSupport, DataMotion, Data
ONTAP, Flash Accel, Flash Cache, Flash Pool, FlexClone, FlexPod, FlexVol, MetroCluster, RAID
-
DP, SnapDrive, SnapLock,
SnapManager, SnapMirror, Snapshot, and SnapVault
are trademarks or registered trademarks of NetApp, Inc. in the United States
and/or other

countries.
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-
V is
a trademark of Microsoft Corporation. Oracle is a registered trademark of Oracle Corporation. SAP is a registered trademark o
f SAP
AG. VMwar
e, vCloud, and vSphere are registered trademarks of VMware, Inc.
All other brands or products are trademarks or
registered trademarks of their respective holders and should be treated as such.