Lesson Plan ILM LEVEL 5 CERTIFICATE IN LEADERSHIP AND MANAGEMENT

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Lesson Plan



ILM
LEVEL 5
CERTIFICATE

IN LEADERSHIP AND MANAGEMENT





Title

Knowledge and information
management

1

Unit number

8607
-
529 Knowledge and information
Management

Level

5

Lesson length

6 hours

Learning Styles / Register

Name

Visual

Audio

Kinaesthetic


























Learning outcomes

The learner will


Assessment criteria

The learner can (in an organisation with which they are familiar)

1.1



Explain the relationship between data, information, knowledge and wisdom


1.2

Explain the relationship between individual knowledge and organisational knowledge

1.3

Apply analysis and modelling techniques to identify knowledge assets, within own area of organisation


1.4

Evaluate the actual and potential knowledge assets, within own area of organisation


1.5

Present a rationale for capturing and managing knowledge, within own area of organisation

Assessment

Assignment



Lesson Plan



ILM
LEVEL 5
CERTIFICATE

IN LEADERSHIP AND MANAGEMENT





Additional information about the unit

Indicative information

1




Data


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Modelling techniques such as; SWOT and PESTEL analyses, IDEF (Proces
s Flow and Object State Description Capture Method (R Mayer)


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Knowledge assets such as; products, processes, markets, technologies, organi
sations



Knowledge processes such as; application, development, preservation, transfer, transforming, updating



Perspectives of (i) the business, (ii) management and (iii) operational tasks



Knowledge usefulness, weaknesses and appropriateness



Equipment o
perational skills, production processes, staffing,



Knowledge storage and retrieval systems; such as hard
-
copy / electronic filing systems and procedures, internet, staff / personnel own work
-
related knowledge.



Potential of sharing knowledge for different applications and types of user.



Identify and capture quality knowledge for creating / maintaining a competitive edge



Improving productivity and profitability by maximizing resourcefulness






Lesson Plan



ILM
LEVEL 5
CERTIFICATE

IN LEADERSHIP AND MANAGEMENT





Timing
(mins)

Topic

Tutor activity

Learner activity

Assessment
activity

Aids/ Slide
no’s

10.00

(15 mins)

Unit introduction






Thought for the day

Discuss the unit outcomes and relate to
workplace


Describe how the unit will be delivered


Describe how the unit will
be assessed


Open discussion



Active listening


Active listening


Q&A

Projector

Laptop

Flipchart
paper and
pens

10.15

(35 mins)

Workshop 1


The difference between
data and wisdom



Explain that there are major differences
between
data, information, knowledge and
wisdom. On a large sheet of paper/board or
screen create 4 headings data, information,
knowledge and wisdom. Ask the group for
their definition of the words and write
down.
(Slide 5+6)


Then discuss the actual definitions of the
words.
(Slide 7)


Discuss why it is important to know the

definition of these words. Give examples of
what each of the areas are

(Slide 7)


Ask the group why they think that it is
important that a business underst
ands
what knowledge it contains and what their
employees know and understand

(slide 8)


Explain that knowledge is power

and that
organisations need to understand where its
competitive edge is
. Discuss why the

group
feel that knowledge is power and how an
Group work to discuss and note the
different features of data, knowledge
and wisdom






Listen and take notes



Listen and take notes




Group discussion on importance of
knowing the knowledge
contained
within an organisation



Discussion on why knowledge is power
and how an organisation can gain a
competitive edge from its knowledge


Group work

Group
discussion


Projector

Laptop

Flipchart
paper and
pens


Lesson Plan



ILM
LEVEL 5
CERTIFICATE

IN LEADERSHIP AND MANAGEMENT





o
rganisation can gain from improved
knowledge.
(Slide 9)




10.50

(10 mins)

Break

11.00

(60 mins)

Workshop 2



Individual and
organisational knowledge

Explain that it is important to see
employees are holders of knowledge and
skills and that is valuable to the
organisation. Employees are not just a cog.
Ask the questions on the slide and ask

for
their opinion.

(Slide 11)


Explain what personal information is and
how it can be stored.

People keep
information
,

discuss about the finding and
storage of emails. Ask the group how they
keep their emails

(Slide 12)


Problems can arise with personal
i
nformation such as organising a meeting.
Ask the group what systems they may need
to use to organise a meeting.

(Slide 13)


Discuss what can go wrong with the
different systems used

(Slide 13)


They have discussed individual knowledge,
but what is
organisational knowledge


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Lesson Plan



ILM
LEVEL 5
CERTIFICATE

IN LEADERSHIP AND MANAGEMENT






12.00

(30 mins)

Lunch

12.30

(60 mins)

Workshop 3


Identifying knowledge assets
in an organisation

NOT AVAILABLE IN DEMO

VERSION



13.30

(10 mins)

Break

13.40

(60 mins)

Workshop 4


Different knowledge
management systems

NOT AVAILABLE IN DEMO

VERSION



14.40

( 50 mins)

Workshop 5

Improving knowledge
management

NOT AVAILABLE IN DEMO

VERSION



15.30

(10 mins)

Break

15.40

(20 mins)

Plenary

Tutor to summarise the lessons aims and
objectives and answer any questions


Advice on suggested reading


Active listening and discussion



Note taking


N/A

Projector

Laptop

Flipchart
paper and
pens

16.00

Close