Business Management 12 Final Exam Outline

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20 Νοε 2013 (πριν από 3 χρόνια και 8 μήνες)

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Business Management 12 Final Exam Outline


Format

(Both Part I and Part II)



Multiple Choice

(10 POINTS)



Fill in the Blank

(10 POINTS)



Case Study

(10 POINTS)



Short Answer

(20 POINTS)


PART I

(50 POINTS)


Terms

conceptual skills


operatives


managers





efficiency




interpersonal skills

effectiveness

management processes

political skills


small business

technical skills


global village


knowledge workers

multinational corporation

e
-
commerce


transnational corporation

strategic allian
ce


social obligation

social responsibility


code of ethics


TQM






Notes

Types of Management Chart

Characteristics of Effective Managers

Chapter 1 PPT

Chapter 1
: Manager and Management

Text
Questions

Canadian Economies and Industries PPT

Brand Manageme
nt PPT

Change Management PPT

Chapter 2
: Managing in Today’s World

Text Questions

Today’s World PPT

Ethics PPT



PART II


Terms

rel
ated diversification

unrelated d
iversification

benchmarking

business model



competitive Advantage

corporate strategy

stuck
-
in
-
the
-
middle


standing plans


satisfice

intuitive decisions



rational decisions


structured problem

unstructured problem

certainty



risk

uncertainty



groupthink



job analysis

job specification



orientation



motivation

need



distributive justice


proc
edural justice



Notes

Problem Solving Process PPT

Debono’s Six Thinking Hats Handout

What is a mission statement? PPT

Planning PPT

SWOT Analysis Notes

Chapter 3
: Planning
Text Questions

Chapter 4
: Decision Making

Text Questions

Communication PPT

Communica
tion Station Activity

Chapter 7
: Human Resource Management

Text Questions

Motivational Theory PPT

Chapter
9
: Motivating Employees

Text

Questions