Security / Server / Hosting Fast Facts System Requirements Our ...

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Security /
Server

/ Hosting Fast Facts


System Requirements

Our Rapid Induct framework is fully hosted and as such the only minimum system
requirements are:




Computer with internet connection (optimum performance achieved with
broadband speed)



Internet Ex
plorer versi
on 6

or above



Email account/address required for reporting functions



Capability of Rapid Induct hosting

John Temple Group provides Rapid Induct to our customers backed by the latest in
server and hosting abilities.




Thousands of users able to

logged in concurrently



Non
-
restricted bandwidth



Unlimited upload of audio and video data files (Customisation of video size
and files can be achieved according to needs of client)


Server

We utilise the facilities of an external server provider as a part
of our risk management
policy. This service facility provides the following:




Service is based on a reliable, redundant and fast USA network infrastructure
which is connected to major backbones on the Internet in a fully meshed
configuration



Utilising

web
hosting servers in Sydney

connected to
multiple Tier
-
1
backbones

to give you re
liability and the fastest speed



S
ervers are located in a
world class data centre in Sydney
. Servers are running
in a
s
ecure, controlled and optimum environment
. Standard feature
s include:

o

Dozens of domestic and international carriers through multi
ple fibre
links to the building

o

Biometric secur
ity system with two stage entry

o

S
tate of the art power and environment system

(cooling, fi
re and
smoke detection
-

VESDA)

o

Structured cablin
g.



Up
t
o
d
ate Security Notices and Patches
.



Firewall Protection

to protect the servers from malicious attacks and exploits
on the net.

John Temple Group employs strict firewall hardware and software
to protect the integrity of our applications as well as t
he security of client
data. Software firewall and antivirus includes s
uch applications as e Eye Blink
and

Netscreen hardware firewall.



Off
-
server Backup

is performed daily

on customer

s web files, databases,
emails and sett
ings.

o

7 days of backup copies are

ke
pt on a separate backup server.



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RAID1 Disk Mirroring

is utilised on all the

servers. Hard drives are one of the
weakest components on a server. Using RAID (Redundant Array of Inexpensive
Drives) mirroring configuration reduces the risk of drive failures

and
improves
our hardware reliability
.



24/7 Comprehensive Service Monitoring
: All services are
monitor
ed

to make
sure every aspect of
the

hosting service is operating within the expected
parameters. This monitoring includes

o

HTTP

o

HTTPS

o

FTP

o

POP3

o

SMTP

o

DNS

o

MySQL

o

PostgreSQL

o

MSSQL

o

Disk space

o

CPU load of every single one of our server.

o

Automated
alerting

system is in place for notification

should there be
any problem so
that

work on the issue

can commence
and the
situation
can be
rectif
ied

as soon as p
ossible.



24/7 Network Operations Cent
re
:
This

network is monitored by on
-
site staff
aroun
d the clock

and

are responsible for

monitor
ing

the network health as
well as providing
a

secondary line of service.


SSL Technology


All Rapid Induct Sessions
use

Secu
re Sockets Layer, SSL
. This

is the standard security
technology for creating a strong encrypted link between a web server and a
browser.

This link ensures that all data passed between the web server and browser
remains private.

SSL is an industry standard
and is used by millions of websites
for

the
protection of their online transactions with their customers.

In order to be able to
generate an SSL link, a web server requires an SSL Certificate.

Instant SSL is such a
Certificate and when installed, can be us
ed to create secure links to protect
transactions, passwords, personal details etc.


What is strong encryption?
This is another term for 128 bit encryption.

All Instant SSL
Certificates are strong encryption.


How will I know that I am using SSL?

A lock s
ymbol will be displayed in your taskbar at
the bottom of your screen.