Implementing Cisco IOS Telephony and Unified Communications Express (IITUCX) v8.5

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10 Δεκ 2013 (πριν από 3 χρόνια και 4 μήνες)

120 εμφανίσεις

Implementing Cisco IOS Telephony and Unified Communications Express (IITUCX) v8.5

This course is designed to be the primary training for Cisco Unified Communications Manager Express and Cisco Unity Express.
In
this
course, you will gain the necessary knowledge and skills to implement Cisco Unified Communications Manager Express and Cisco
Unity Express using the CLI and GUI interfaces.

Course Outline

Module 1: Cisco Unified Communications Systems Introduction




The Cisco Unified Communications System



Cisco Unified Communications Applications


Module 2: Traditional Telephony Operations




Traditional Telephony



Digital Circuits


Module 3: VoIP Fundamentals




Function of a Digital Signal Processor (DSP)



VoIP Signaling Protocols



Preparing the Network to Support Cisco Unified Communications



Connecting a VoIP System to a Service Provider Network



Call Setup and Digit Manipulation


Module 4: Cisco Unified Communications Manager Express Implementation




Key Benefits and Features of Cisco Unified Communications Manager Express



Ephone
-
dn and Ephone



Configuring Cisco Unified Communications Manager Express to Support Endpoints



Configuring SIP IP Phones



Implementing Basic Voice Features



Introducing Cisco Configuration Professional



Implementing Cisco Unified Communications Manager Express using Cisco Configuration Professional



Call Setup Flows and Configuring Digit Manipulation



Configuring Class of Restriction (COR)



Call Center Features



Network Management for Cisco Unified Communications Manager Express


Module 5: Cisco Unity Express Implementation




Cisco Unity Express



Implementing Cisco Unity Express



Configuring Cisco Unity Express Users, Groups, and Voice Mailboxes



Configuring Cisco Unity Express Extended Functionality



Configuring Cisco Unity Express Auto Attendant


Price

$3,495.00

Duration

5 days


Methods of Delivery



Instructor Led



Distance Learning



On
-
Site


Prerequisites



Knowledge of fundamental terms and
concepts of computer networking,

including LANs, WANs, and IP

switching and routing



Interconnecting Cisco Network Devices
1 (ICND1)



Ability to configure and operate Cisco
routers and switches



CCENT certification

(recommended)

Course Objectives

Upon completing this course, you will be able to meet these objectives:




Benefits and components of a Cisco Unified Communications system



How traditional telephony systems operate



Basic operation, protocols, and components involved in a VoIP call



Configure a gateway to support VoIP calls



Implement Cisco Unified Communications Manager Express to support a single site



Install and configure Cisco Unity Express, including Cisco Unity Express Auto

Attendant

Who Should Attend

The primary audience for this course is as follows:



Network administrators



Engineers



Managers



Designers and systems engineers

Hands
-
on Lab Exercises




Lab 1:

Exclusive

-

Cisco IOS Unified Communications Deployment



Lab 2: Demonstrate Voice Theory



Lab 3: Prepare the Infrastructure to Support Cisco Unified Communications



Lab 4:

Exclusive

-

Configure Voice Ports



Lab 5:

Enhanced

-

Dial Plan Lab 1: Configuring POTS Dial Peers



Lab 6: Dial Plan Lab 2: Configuring VoIP Dial Peers



Lab 7: Configure CUCME to Support Endpoints



Lab 8:

Exclusive

-

Dial Plan Lab 3: Configuring PSTN Dial Peers



Lab 9: Implement Common Phone Features



Lab 10:

Enhanced

-

Dial Plan Lab 4: Digit Manipulation and Path Selection



Lab 11: Dial Plan Lab 5: Class of Restriction



Lab 12:

Exclusive

-

Secure the IP Phone



Lab 13:

Exclusive

-

Configure the CUCME GUI System



Lab 14:

Exclusive

-

Build a Basic Automatic Call Distribution (B
-
ACD) System



Lab 15:

Exclusive

-

SIP Soft Phone Endpoint



Lab 16:

Exclusive

-

Manage a CUCME System



Lab 17: Configure Cisco Unity Express



Lab 18: Configuring Mailboxes and Auto Attendant



Lab 19: Unity Express Editor



Lab 20: Super Lab