IT CONSOLIDATION PROGRAMME :

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24 Οκτ 2013 (πριν από 3 χρόνια και 7 μήνες)

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DIRECTORATE GENERAL OF SYSTEMS & DATA MANAGEMENT

www.icegate.gov.in


www.cbec.gov.in

CENTRAL BOARD OF EXCISE & CUSTOMS

IT CONSOLIDATION PROGRAMME :

Wide Area Network (WAN) Project

PricewaterhouseCoopers







Directorate General of Systems & Data Management












2

Slide
2


About IT Consolidation Programme (ITCP)

SUB
-
COMPONENTS:

1.

Wide Area Networks (WAN)

at
582 CBEC locations



(One WAN point per building)


using MPLS (Multi Protocol Label Switching) Technology


bandwidth on demand

2.

Local Area Networks (LAN)

at
1200 buildings
, thin clients, peripherals (printers etc), UPS, DG sets

3.

Data Centers



Three data centres
-

Primary, Business Continuity and Disaster Recovery

4.

Project Monitoring and program management

-

M/s PricewaterhouseCoopers (PwC) (supported by
M/S CMS) for inter
-
vendor coordination, Service level monitoring (For eg: Monitoring Network
Availability, Quality of Service (QoS) etc)

OBJECTIVE :


To provide

quality services to all stake holders
,
including tax

payers, by consolidating CBEC’s information technology (IT)

infrastructure

PricewaterhouseCoopers







Directorate General of Systems & Data Management












3

Slide
3

The IT Consolidation Project will enable

1.
Roll out of ICES 1.5



this upgraded version of ICES would be deployed
on Oracle 10g and service all locations, including current ones

2.
Roll out of ACES



the newly developed Central Excise & Service Tax
workflow application

3.
Data Warehouse



Single window data repository of CBEC data for
decision support in tax planning, risk management etc

4.
Upgraded ICEGATE

facilities

5.
Upgraded Risk Management System

6.
Upgraded iCERT

infrastructure

7.
Corporate Mail facilities
to all officers

8.
Other initiatives such as
APIS, Intranet and Knowledge Management

system etc. in due course

PricewaterhouseCoopers







Directorate General of Systems & Data Management












4

Slide
4

Existing v/s Future Scenario


WAN/ LAN


Present

Wide

area

network

called

Indian

Customs

and

Excise

Network

(ICENET)

covering

35

Customs

(ICES)

locations



Existing

WAN

connectivity

is

through

dedicated

64

kbps

or

2

Mbps

point

to

point

leased

lines


Existing

LAN

in

Customs

House

based

on

structured

UTP

cabling


Some

Central

Excise

offices

have

building

wide

LANs


Augmented network infrastructure to meet the
data, voice and video communication
requirements of the Department


All India Wide Area Network (WAN) for around
582 CBEC buildings (one WAN point in each
building)


All buildings connected to central data centre
through Multi Protocol Label Switching (MPLS)
based network


All offices of CBEC connected to the Centralised
Data Centre combined with ISDN connectivity for
other offices

AS IS

TO BE

PricewaterhouseCoopers







Directorate General of Systems & Data Management












5

Slide
5

l


DELHI

Goa

Nhava Sheva

Sahar

Vizag

M’lore

Cochin

Trivandrum

Tuticorin

Chennai Air

Cargo

Haldia

Petrapole

Raxaul

Calcutta Air

Cargo

Note :

Reliance
Router

DELHI

North Block

DGRI,

Jaipur

NCH

(IGI)

Haldia

Air Cargo

NIC

Note :

Gateway

Ludhiana

MUMBAI


DRI CGO

TKD

PPG

On Same LAN (through switch)

64K



2 Mb

CALCUTTA

DRI
-
KZU

DRI Chennai

DRI Colaba

Hyderabad
.

Ahmedabad

DRI Ahd.

B’lore

DRI B’lore

CHENNAI

Samrat Hotel

Existing Scenario :
(Leased Line network)

PricewaterhouseCoopers







Directorate General of Systems & Data Management












6

Slide
6


Proposed Geographical Coverage WAN

PricewaterhouseCoopers







Directorate General of Systems & Data Management












7

Slide
7


About WAN

WAN
:

A long
-
distance communications network that covers a wide

geographic area, such as a state or country.






To be implemented by at 582 buildings across India by a consortium

led by Bharat Sanchar Nigam Ltd


ROLES OF VENDORS WHO WOULD INTERACT WITH FIELD FORMATIONS
:

a)
Bharat Sanchar Nigam Limited (BSNL)

: WAN Service Provider (MPLS
services) and laying of leased lines from exchange to CBEC premises

b)
Hewlett Packard (HP)

: System Integrator (Field work has been outsourced to
M/s DSM
)

: Site Survey, Supply & Installation of equipments, Commissioning of
links..

c)
PwC

:Selected as “ Project Management and Monitoring Agency” (supported in
field work by
M/s CMS Computers Ltd
. )

PricewaterhouseCoopers







Directorate General of Systems & Data Management












8

Slide
8


Schematic Diagram
-
WAN

M P L S

Central

Excise

Data Centre
(DC)

Importer /

Exporter

Banks

Custodians

Excise Range
Offices

Customs

Directorates
& Other
Offices

Centrally Hosted
Applications

ICES / ACES

Disastor

Recovery (DR)

BCP

INTERNET

PricewaterhouseCoopers







Directorate General of Systems & Data Management












9

Slide
9


WAN Point


Each building will have one WAN point, in one of the following
Categories :


Category A

-

Strategically important offices like North Block with
more than 25 concurrent users


Category B

-

Headquarters and office buildings with 25 or more
concurrent users


Category C

-

Divisional / Zonal / Regional offices with 6 to 25
concurrent users


Category D

-

Offices with less than 6 concurrent users


Scalable bandwidth from 16 Mbps to 128 Kbps has been provided for
all locations


Each WAN site has been assigned a unique site code based on a set of
predefined rules

PricewaterhouseCoopers







Directorate General of Systems & Data Management












10

Slide
10


Type of Connectivity

CATEGORY
OF WAN
NODE

PRIMARY LINK

BACK
-
UP LINK

A

Optic Fiber

1.
Optic Fiber with route diversity i.e. two
different paths from the nearest point of
presence.

2.
A second back
-
up in the form of ISDN
(128kbps) dial up

B

Optic Fiber / Copper
leased line

1.
Optic Fiber / Copper leased line with route
diversity

2.
A second back
-
up in the form of ISDN (128
kbps) dial up

C


Optic Fiber / Copper
leased line



ISDN (128 kbps) dial up

D

Optic Fiber / Copper
leased line


ISDN (128 kbps) dial up, where available.

PricewaterhouseCoopers







Directorate General of Systems & Data Management












11

Slide
11


WAN


List of Activities and Status as on 4 Aug 2009

1.
Site Survey by HP (Outsourced to DSM):

a)
Already completed

b)
Survey of sites to capture details of
communication room

by HP

c)
Preparation of Deficiency report based on survey

2.
Dispatch of WAN Equipment by HP (already completed for 530 sites)
(Courier : Safe Express)

3.
Receipt of Equipment at Site by Nodal Officer (already completed for
530 sites)


(a) Router (b) Modem (c) 9 U Rack

4.
Commissioning of Leased line links by BSNL (Partially outsourced to
DSM, at least one link already completed at 523 locations)

5.
Installation of equipment
in communication room by HP (Outsourced to
DSM, already completed at 530 locations)

6.
Commissioning of Site by HP (Out sourced to DSM)

7.
WAN acceptance by PwC on behalf of CBEC (Outsourced to CMS)

PricewaterhouseCoopers







Directorate General of Systems & Data Management












12

Slide
12


Local Office Responsibilities
-

I


1.
Nominate a local nodal officer (at the level AC / JC ) to interact with project teams

2.
To identify a
communication room
for housing the
WAN equipments
and
LAN
equipments

3.
Promptly inform
CBEC Project Team

regarding any proposed change in location of
any office

4.
Maintain proper inventory of equipment and ensure security of communication room

5.
Senior officers to periodically review at regular intervals to resolve any problem
including delays

6.

Assign a new nodal officer incase of transfer of the nodal officer of a site and
ensure knowledge transfer. Inform change in nodal officer to
CBEC Project Team


7.
Maintain a guard file containing all communication and instructions related to the
project

8.
Spread awareness regarding the project among the officers

9.
Ensure that sanctity of WAN point is maintained and no other equipment is allowed
to be installed nearby.

10.
Ensure that no junk / personal luggage / office files / papers etc is stacked in the
vicinity.

11.
Ensure that a clean and dust free environment is maintained at all times.

12.
Allow WAN rack installation on table only if a brick wall is not available. WAN Rack
installation on floor should not be permitted.


PricewaterhouseCoopers







Directorate General of Systems & Data Management












13

Slide
13


Local Office Responsibilities
-

II

1.
A link officer is required to be nominated for operational requirements after office
hours / holidays to provide access to authorized personnel and assist in resolving
problems

2.
Fire fighting equipment (CO2 / Dry powder type for electrical fires) should be made
available at the site



RESPONSIBILITIES RELATED TO LAN INSTALLATION:

1.
Nominate a nodal officer (Nodal officer nominated for WAN should be given
responsibility for LAN)

2.
Assist HP in identifying a suitable location for the DG sets.

3.
Assist HP in interface with the building custodian, including CPWD on issues such
as power supply and work permissions both inside and in the immediate vicinity of
the buildings.

4.
Provide the following to Dir (Sys) as per schedule to be provided:

-
Building plan indicating seating arrangements.

-
Network and electrical line diagram if available.

-
Digital photograph of exterior of the building and interior of communication room

-
Requirement for equipment to be retained

-
Clearances required

-
Installation of ISDN link

PricewaterhouseCoopers







Directorate General of Systems & Data Management












14

Slide
14


CBEC Project Team


Ms Somya Dave

ADG Systems (Consolidation)

011
-
26119994


Mr G.S. Karki

Joint Director

Project Incharge WAN

011
-
23378868


Mr Narayan Mondal

Superintendent

011
-
23379880


Mr Arvind Saran

Assistant Director

011
-
23370670


Mr Yashodhan Parande

DG Systems

011
-
26877960


PricewaterhouseCoopers







Directorate General of Systems & Data Management












15

Slide
15

Project Management

M/s PricewaterhouseCoopers (PwC)
have been appointed as
“Project
Management & Implementation Monitoring Agency”

for WAN and LAN


ROLE OF PWC:

a)
Project Co
-
ordination
: To co
-
ordinate with various stakeholders involved in
implementation of WAN (SP1)

b)
Implementation Management
: To

co
-
ordinate with CBEC and SP1 project
teams to ensure that implementation proceeds smoothly with minimum
disruption of CBEC work

c)
Asset Management & Inventorization

d)
WAN Site Acceptance

e)
Monitoring implementation of LAN

f)
Service Level monitoring for payments to implementing vendors


Any query related to the project may be raised to

PwC Team

or
CBEC team

PricewaterhouseCoopers







Directorate General of Systems & Data Management












16

Slide
16

PwC Project Team

Cdr Deepak Uppal (Retd)

Project Manager

0
-
9810363454

deepak.uppal@in.pwc.com

Tripti Batra

Team Member

0
-
9818440384

tripti.batra@in.pwc.com

S. Krishnan

Team

Member

0
-
9811152378

Subramanian.krishnan@in.pwc.com

Regional Team Member


West Zone : Venugopal
-

Mumbai

0
-
9820276371

Venugopal.s.u@in.pwc.com


East Zone : Reshma Patra
-

Kolkata

0
-
9836457333

Reshma.patra@in.pwc.com


South Zone : T M Sudershan
-

Bangalore

0
-
9900105628

t.m.sudershan@in.pwc.com

PricewaterhouseCoopers







Directorate General of Systems & Data Management












17

Slide
17

HP Escalation Matrix for End User locations


R.Gurumurthy

Project Director


0
-
9830181222

gurumurthy.raman@hp.com

Sankar Bera

Project Manager


0
-
9818314174

Sankar.bera@hp.com

Rahul Sharma

Reporting & Fault Resolution


0
-
9818176853

Rahul.sharma3@hp.com

PricewaterhouseCoopers







Directorate General of Systems & Data Management












18

Slide
18

THANK

YOU

PricewaterhouseCoopers







Directorate General of Systems & Data Management












19

Slide
19

Specifications of Communication Room


A communication room needs to be identified at each building where the WAN /
LAN equipment will be installed.


Size of communication room:


A room of size at least
6’ x 6’

would generally be sufficient for the purpose.
However, for Category A sites and sites where a floor mounted rack will also be
needed for LAN, a larger room of size up to
8’ x 6’

may be required.


In case the ceiling is higher than 8’ the
AC requirement

may have to be
assessed accordingly.

PricewaterhouseCoopers







Directorate General of Systems & Data Management












20

Slide
20

Specifications of Communication Room

Formation

Suggested Communication room

Customs

Server room housing the ICES servers

Central Excise

Room housing the SERMON servers

DRI

Room presently housing the communication
routers

Other Formations

Air conditioned room housing PC’s or servers

If no separate room is available

The room of AC / JC

A dedicated room is preferred for the purpose. However, in case a
dedicated room of appropriate size is not available then following rooms
may be used, provided sufficient space is available for accommodating
the required equipment.

As an exceptional scenario, if no room is available at all, then a
segregated area in the common hall/room should be designated as the
WAN / LAN point. Care is to be exercised to ensure that sufficient area is
delimited in order to securely accommodate the required installation.


PricewaterhouseCoopers







Directorate General of Systems & Data Management












21

Slide
21

Attributes of Communication Room


Should be so chosen that it has at least one suitable brick wall space available where
required equipment can be mounted. The equipment should preferably not be located
near a window.


The wall should not be the outer wall of the building or a wall common with toilet / water
storage to minimize the chances of water seepage in future.


Only if suitable brick wall is not available then a table of minimum size 2.5’ x 2.5’ is
required to be provided for rack installation. The table should be firm wooden or steel
table with a minimum load bearing capacity of 80 kgs.


The communication room should have UPS power points (of rating 1 KVA or above) and
proper earthing for WAN equipment. In case UPS of rating 1 KVA or more is not available
then it should be procured locally.


The communication room should be air conditioned. The equipment is required to be
maintained in a dust free environment and at an ambient temperature of 25 deg
Centigrade round the clock.


Any UPS of over 1 KVA should preferably not be kept in the communication room on
account of the heat generation. In case the battery pack is a separate unit, the UPS may
be kept inside the Communication room while the battery pack kept outside in a ventilated
area. In case the UPS is a rack mountable compact unit and a separate space cannot be
provided, a minimum distance of 2’ be maintained from the communication equipment.


PricewaterhouseCoopers







Directorate General of Systems & Data Management












22

Slide
22

WAN Equipment



The WAN equipment will be installed in one 9U size rack in all Category B, C
and D WAN sites. The size of the rack is 2’ x 2’ x 2’.


In case of Category A sites BSNL will install following additional equipment for
providing fiber connectivity. The exact configuration will differ depending on
local practice and availability of type of equipment with the BSNL:


i.

A separate rack for Multiplexer which may be wall mounted or floor mounted
(Max size


3’ x 1’, height
-

6’).


ii.

A Cable locker which will be wall mounted( Max size


4’ x 6’, depth


6”).


iii. A small wall mounted terminal box less than 1’ x 1’ in size.


PricewaterhouseCoopers







Directorate General of Systems & Data Management












23

Slide
23

LAN Equipment


The size of LAN equipment will be decided by the number of users in the site.


At small sites with less than 24 users only one switch will be required which
may be installed inside the WAN rack itself.


At sites with larger number of users a floor mounted rack will be used which will
house the multiple switches.


At very large sites, LAN for each office may be terminated locally while only one
cable runs between the office and the communication room.`

PricewaterhouseCoopers







Directorate General of Systems & Data Management












24

Slide
24

WAN Site Code Rule

For eg: GJ/JMN/03_C01


GJ: Gujrat

JMN: Jamnagar

03: 3
rd

Building in Jamnagar

C: Category

01: Bandwidth i.e. 128 Kbps

Bandwidth code:

01 : 128kbps

02 : 256 kbps

03 : 512 kbps

04 : 1 Mbps

05 : 2 Mbps

06 : 4 Mbps

07 : 8 Mbps

08 : 16 Mbps